I have been a customer of partnering dealership D&D Motors since 1997 and of this Quick Lane in recent years (since oil changes began to be scheduled here instead of the D&D Motors Service shop). With exception of maybe a few times that I have changed my oil and filter myself, I have always gotten my oil changes done here (since they were included for the lifetime of my vehicle with purchase at D&D Motors).I realize that my car is older and requiring more maintenance, but nearly every time I get my oil changed here the service technician is trying to sell me an expensive service. There have been multiple times that an urgent service was pushed, yet when I took my car to other mechanics for other repairs I have been told the services recommended by Quick Lane are not even needed.On my second to last visit, I was told that my brake pads were in immediate need of replacement. I promptly took my car to another mechanic who told me that I had at least 25,000 miles left on them.On my latest visit, it was my battery (which I paid an extra $30 to have tested at Quick Lane) that an auto parts store, a independent battery dealer, and another mechanic subsequently tested and told me was cold-cranking at higher than the rated amperage without any concerns.With exception of perhaps tires (which they claim to price match with competitors), additional services completed here are marked up. Im hesitant to get any services done here because of that and their recommendations for phantom repairs.In short, this garage could learn a lot about maintaining business by competing for customer loyalty with honest service and fair pricing. I would not recommend them for more than a simple oil change.
First thought this was a Ford Service center, being I was new to the area. Wrong, they service all brands. Make online reservations to guarantee a time if youre going to wait.
This is one of the only oil change places I can go for an oil change in my dually f350 and get same day service. I asked for my power steering pump to be looked at a few years ago as it went empty and I wanted to see where it was leaking for warranty coverage. They told me that there was no leak and sometimes they would be low filled from the factory. (I knew it was bs but it was a very slow leak). The most recent visit they told me that my power steering fluid was low and that I had a leak that needed to be fixed soon. It has been 2 years from the last time it was filled. I wont be getting D&D to fix my power steering.
Great Service today 12/14/20Walked in was immediately helped by Evan Coppedge. I said Im here to get oil change + total works for my Escape. Was in n out quickly. Evan was very helpful. Ill be back next year.
Once again treated with respect. Needed to know if my battery was ok. I am now the one that takes care of me and I know I can trust them.
A few words tell all. But experience tells more. Con, Cheap parts, long waiting,high price service!!!! Spent 600. Bucks and you can’t tell me where the oil is leaking from. Guess that why the name is quick lane ... they don’t even grease you . But they sure rub you good and quick while your dry ....👎🏿👎🏿👎🏿👎🏿
I am very disappointed in the service we had my 2019 ford Ranger there for a oil change and a tire Rotation but I which them from the time they pulled the truck in and they never did a tire Rotation and I which them the hole time and they tried to tell me that it was done when I know it was not so I had to pay for something that was not done.
They really went above and beyond for my family and my pathfinder I will be back and they were very nice upfront couldn’t ask for better thank you hunter huffman
Great place to go friendly people and doesnt take that long
Dustin and Evan are both wonderful and have helped me so much!! They are all about putting the costumer first and making sure that the costumer is happy and content before leaving the store. They ensure that you know all of your options and let you decide on what you want to do instead of pressuring you into doing something. If you haven’t been up here to get your car worked on, you are missing out!! They will take care of you and treat you right. Thank you Dustin and Evan for helping me stay safe, I greatly appreciate it !!!
Best place for oil changes and tires! Great staff and great prices. Quality workmanship.
If you own a Ford, you should absolutely have it serviced here! Their prices are very fair and they use genuine Ford parts. Also, most of their services include a vehicle diagnostic so you know what services your Ford needs now and in the long run. Dustin will take care of you and make sure you get the best services for your Ford.
People were easy going. Very knowledgeable with parts and tools needed for work. Will definitely be back in the future.
Exce9service
First time using this place will return.
Great service
Always good service with options explained well
You definitely need an appt for service. They keep themselves pretty busy. Service is good and affordable, as far I experienced. Waiting time is long (30+ mins), while your car is pulled in for service. Staff is kind, not extremely friendly, but they are professional and the locations looks clean and tidy.
Very quick service and everyone was very helpful with answering questions
Great service with qualified mechanics as well as service writers. They will go above and beyond to assist you in any way possible.
Nice people, good basic maintenance, 200 k mile warranty
Great customer service.
My son had purchased tires from them about 2 months ago. He stopped by there yesterday to ask about fixing one of the tires wich had gotten a screw in it. He was told they didn’t have time to “deal” with it. This was well before closing time as well. It was my understanding that he was to receive roadside sssistance with these tires also. Thank goodness my husband was sble to repair it.
They never disappoint and are not trying to sell you things you dont need.
Very nice, really good service !!!
Excellent service!
Very courteous and responsive. I recommend the highly!
Good servive experience
Good service
Great service!! The best around!!
Their free oil change ended up costing me $1520.00 in repairs in which I barely received 10% back.
Great service
Excellent service as always.
Good attention
Fast and affordable oil change
2 high $20 to take a nail out, The tie is not flat
First, I ended up going somewhere else. But, I wasnt all that impressed with the place. The main website specifically says No Appointment Needed, what it does not tell you is that there is a 3 day wait to get your oil changed. Add that to me having to wait 20min for someone to show up at the front desk to tell me I would have to come back in 3 days and I was a little upset by the end of my visit.
Great service!
Great service
They get it done!
Fast and efficient