We had been having a hard time getting a previous purchase/billing issue resolved for three months. Came into the store, met Brittany Root and she took care of the problem for us efficiently and flawlessly. Thankful for her hard-work and commitment.

Great staff, good prices for the service you get. 10 out of 10 would recommend.

Very happy with Jareds expertise.

Usually this place is great but the manager lady this time when we went was very rude. So we left and drove 20 minutes to the next nearest Verizon store to buy from there. Any time she is in there we will go to the other store. She argued about things and was wrong half of the time. Very strange woman. Had a friend have a similar issue. Not sure if it was the same person though.

Good customer service at the storefront even though the had to bump us up to corporate.

Great service! Took the time to explain functions and differences between the various phones. Incredibly patient working with us in our 70s.

Had a problem with my phone watches and in in 10 minutes they fixed my problems that had been bothering me for weeks. Very helpful staff with a good positive attitude.

Very good friendly service. Im not young. They were patient and professional. Thanks to Brooke

Always very helpful and courteous. Prices on accessories are a little higher priced but you get knowledgeable staff and they are willing to install some accessories.

Helpful and Friendly Team. Thanks

Fast service, bill a service questions. Too expensive for I phone. $147 cost per month! I Line.

Assist me with my daughter phone. Thank verizon. Great service

Danielle was superb and awesome in helping my elderly mother today. Her phone’s charging port wasn’t working properly and she cleaned it and showed us Verizon chargers that were on sale! She fixed the charging problem! Her personality was so welcoming and kind. She made this a pleasurable experience.

We were traveling through and had some issues with my old phone, made it very easy to switch to a new phone . Great experience.

I just want to thank Chris for helping me buy my iPhone 12 Pro. He explained all the cell phone plans in detail and didn’t try to push anything, he made the buying process quick and easy. Thanks again Chris!

Employees are knowledgeable about technology and helpful.. If you like technology and a good deal on it shop here.. Also weekly promotions help and their price for a cellphone is often better than the carrier.

They are usually awesome. Today their service was lousy. They kicked me out because I couldnt wear a mask because of breathing problems and wouldnt help my wife because of a slight identity discrepancy.

Very, very nice and helpful!!! Clinton is the bomb!!!!

The people were great very friendly very helpful. Theyre only allowed to let a certain amount of people in at a time and they stick to it trying to protect everybody.

I definitely love Verizon and is not a phone company I can say this about other than these guys,they take very good care of me and go out their way always to handle anything I need or want even if they have to send someone to my Job,you cant get no better than this I highly recommend them!!!

Ashley helped me out and finally got everything sorted, she was awesome and a pleasure to deal with

The customer service representative I had was poor at best. She could not explain or provide any information on the Android pixel 4a or 5. She was unable to answer any questions I had about the particulars for each model or why I should or would want to buy the 5 versus the 4a. Initially she told me the 5, was only $100 more than the 4a, in actuality it was double the price. I was also looking to buy a smartwatch that would match up with my new smartphone. She knew nothing about the watches that were available. Due to her ineptness I departed the store without purchasing either item.

Worked with Clinton Bryant today and he did an amazing job finding me exactly what I needed! I highly recommend you ask for him for all your cell phone needs.

Very satisfied

Great fast service. Chris was extremely knowledgeable in all aspects of my needs.

Fast friendly service

My phone died and I went to Verizon on 49. CHRIS was the one that came to help me. He went way over the top and beyond to help me get where I needed to be to get a replacement phone. CHRIS keep up the great work.

Very unsatisfied I will never use Verizon again

They was very nice help me out alot

Friendly but a little high on the merchandise

Very helpful! Wish I would have gotten the gentlemans name...

Awesome store, very helpful and patient.

Limited business hours. Fine service I bet. Wouldnt know as they turned me and my therapy dog away. Wasnt worth debating ADA regs. Sprint across the street was awesome.

Family was refused service and were told they would be forcibly removed because of not having a mask on. ABSOLUTE TRASH!! Very simple to provide masks to customers if you require them in the store. Then to threaten to remove people...BBB will be contacted as well.

Did nothing we asked.Lied to us

Hits and misses with Verizon.

Great experience at the Gulf Port store on hwy 49. Every single associate in there was extremely helpful and very attentive. Answered all my questions... Didnt try to push anything on me,,, just waited for me to decide.Highly recommend shopping here if youre looking for phone or coverage.

We got served immediately. However we were the only customers in the store at the time. Service person was friendly and helpful. On the downside we had to tell her about a sale on the phone we were interested in. Not a bad experience but not a memorable one either. Only game in town for a Verizon customer.

Very professional staff!! A++ service. Has everything you need to upgrade your current phone service or just repair what you have now. What Im highly impressed with, the honesty of their employees. Ive tried for several months to replace my Droid and multiple Verizon stores said, it cant be done. This store within 2 days had a new phone in my hands and fully set it up for me. Kudos to all the people in this store!!!

Did nothing rude

Went in to get my daughter a new phone. The rep we had was very friendly and helpful. He got her new phone going, upgraded our new plans for same monthly fee, and gave me a new simm for my phone. A very excellent visit.

They were very helpful when I switched my account to them, even helping me with new phone.

Experience was fine, the sales person was fun to talk to. I selected a model of phone which was not the newest model and they didnt have it in stock, so they went to order it online (which is actually what I wanted anyway), but then every color was sold out online. This is totally possible, but it kind of felt like a big coincidence just to get me to buy the next higher model.

The sales associate was very nice. I went in there with a specific question about a phone that was on sale. He answered it and asked a few things about what I wanted and showed me several options that would be comparable phones. He was very knowledgeable about each phone, but did not pressure me into any specific direction. He told me that the phone I was looking at would be the best deal because of the sale. He also told me all about the return policy and what time frame I had and restocking fee. All in all, it was a good buying experience. I ended up buying the phone I went in for, but I felt like it was a much more educated decision.

Love this place

Had version 4 mts now and still having trouble getting data and signal.. Not recommend.

Fast, friendly service....newest technology available instantly. Older items on sale and are a great deal. If you go there, ask for Clinton Bryant ... he will hook you up with the best deal he can, guaranteed!!

First man that approached me had only one goal in mind and that was to make a sale 😁 but the second one I spoke with was nice & not as pushy,so I did purchase something from him. I use to work on commission yrs ago so I know it can be hard, bt you wont gain customers by being bossy or rude.

The most Horrid employees I have ever seen. You just lost this Vets business due to your poor mistreatment and reckless conduct.

Best experience EVER in any phone store. Didnt buy anything or spend a nickel but the Solutions Manager was a pro. Knew everything about everything. Explained patiently to dumb baby boomers without making us feel dumb. Checked phone functions we didnt know existed. Checked warranty to make sure we can get issues fixed before warranty expires. Nice, professional, patient, knowledgeable.

I rarely leave a bad review, I prefer to give a business the chance to fix the issue but unfortunately I dont think thats an option in this case. I had decided to get rid of my Iphone and my husband bought me a samsung galaxy 8 for my birthday :). I tried to get through to a human via the phone and after several attempts I decided it would be easier to go to the store. When I walked in I was greeted by a nice young lady who was unsure so she went to someone above her sorry I dont have a name (he was a white male brown hair in his mid to late 30s and tall). He didnt even look at my phone just said I had to download an app in order to move my number from my Iphone to the Samsung. When I explained there was not enough space and that I couldnt even download a picture at this time he gruffly said :YOU CANT DO IT WITHOUT DOWNLOADING AN APP. I said what if I lost my cell? He said I cant help you.. After that I went back to attempting to reach a human and after about 20 minutes of pushing buttons arrived with customer service. All I had to do (Ive never done this before so excuse the tech ignorance here) was move the sim card from my Iphone to the Samsung the phone did the rest. Im thinking this man just wasnt in the mood to help someone that didnt meet his agenda. Too bad as most people here in the South are friendly and helpful regardlessjust my two cents but you shouldnt have anyone working customer service that doesnt like their job or doesnt know it.

Paid a bill which always sucks but quick and helpful employees

Friendly service and able to save us some money.

Went to the store after making online purchase was told I had to call fraud because they needed more info. Called fraud over 6 times providing more information and they STILL in the end said that wasn’t enough. All I needed was more proof or residency used car info license bank statements nothing was enough!!!! Waste of 3 whole hours! I’ll go to AT&T.

The staff here acts like a bunch of bartenders. Too cool for their current job. All kinds of smart side conversations going on as you beg for service. It really sucks, because Verizon isnt the cheapest cellular provider and then to put up with this high school attitude as a customer is almost too much to take. Ive been a customer with Verizon for over a decade, and worked with several locations; theres something very wrong with the customer service at this location.

Location is not convenient at all. Staff is friendly but will try to sell you EVERYTHING in the store. They do their jobs and address your needs, but calm down on the sales pitch, plzzzz...

Not a gr8 place. I had one guy tell me youll spend 1,000 dollars on a phone but then buy a cover elsewhere? So needless to say I wont be back I go to Best Buy now no wheres else. They always have the best sales on all phones, fitbit, covers, etc. etc. And very nice employees....

Friendly staff, bought all my cellphones here for the last 15 years. This staff is much better the the Verizon store near my house. They will give you a straight answer and not try to sell you anything you dont need. I have always been satisfied with my service here.The Verizon in Diberville MS, is not so good.So go to the Gulfport MS location and you will be treated good

Met our expectations. David was excellent. I will rate Verizon a 10.I recommend cspire a 2 .I

Usually when I come to this place everyone is super nice and very helpful but this time i felt the person who helped me was very rude.

Very knowledgeable staff won me over, they offer great discounts for military personnel and tons of options to choose from.

Associates were friendly and helpful. A+ customer service.

Unprofessional and a pain to do business with. The employees that work in this brick and mortar store should all be let go, how could Verizon hire a gaggle of neanderthals like this to represent their brand? Will never step foot into another Verizon brick and mortar store again.

A Verizon corporate store. Very helpful and friendly staff. I have 4 lines on my plan, and upgrade often. We were there to upgrade, and its the first time I didnt get the high pressure sales pitch for cases and accessories.

Staff 2ere not friendly and did not try to resolve my issue.I. Was rushed and total disrespectful manner

We went in and waited patiently to be serviced...all my girlfriend wanted was a trade in...we were passed up numerous times...and every employee held side bar convos as if we werent there...all but one..I never caught his name but he was short maybe 53, salt pepper hair and beard blueish green eyes...he was the only one who acknowledged us....

This is the only Verizon store in GPT to use. It is the only store a totally owned by Verizon and the personnel are actually knowledgable.

A bit chaotic.. I got there just and the store opened and had to wait to talk with a sales person. I then got my phones and was told all the taxes on the phone had to be paid first. That being, $100 for taxes. I left shocked .

Always helpful and pleasant when I go to this location.

Great wireless service and customer service. The staff and Management here are professional, courteous, and knowledgeable, I cant say enough about how great they all are.

Always lots of choices of phone products.. Excellent customer service.. 😊

Useless to go there the customer service sucks and everytime I have a problem with a device all they can say is call customer service. So really the store is useless because I can shop online and call customer service myself without them telling me to.

Very helpful, fast friendly service.

Too busy to answer a couple questions, BUT QUICK TO take my $800+ payment to get service restored FOR AN ERROR ON THEIR END!!! SMDH

You can always get the help you need and the workers are very polite and respectful

Friendly and helpful staff helped us get the best deal. Slightly busy.

Right on par with other Corporate stores, this has all you need. Took my mom here to swap her phone out, since we in Gulfport, and they were the only store with the phone in the color she wanted. In and out!

Good staff but no great deals. They change every time we go. Im stuck with my broken screen because it is more expensive to go with the warranty than to fix it. Not happy

SERVICE WAS GREAT WAS HAVING PROBLEMS WITH MY PHONE, IT WAS RESOLVED IN LESS THAN 15 MINUTES.

Verizons buy one get one free deal for the S9 is very misleading. I took my wife in to try and get a new phone and found out that you must have a new line of credit and that I could lose my number in order to get a new phone for free. On the poster as you walk in the door, it does not state any of these facts and when we found that out I had to leave with no new phone and a very disspointed feeling because I felt cheated. They were friendly but all there ads should clarify these issues.

They did a good job there like the girl that helped us

Told me the phone I bought was compatible, wasnt, cost me 24$ to send back

Very very helpful good experience Ill go back Im getting a new phone in September my girlfriend got two phones today for her and her husband. Ive been with Verizon for 25 years and I hope to be with them for 25 moreB.J.Howton

The staff is always helpful.

Very helpful technician/sales person

Terrible experience and disgustingly unprofessional employees. Cheated by big corporation!Their sales woman insisted that I get a Moto even though I specifically came in for a Samsung Galaxy. They told me the Moto was much better, so I ignorantly believed them.I went back days later to return the phone for the Galaxy I wanted and thats when the store manager tried to convince me not to switch phones and even had a different sales rep walk over to convince me to keep the Moto. The manager told me to give it time to get used to it and I could come back if I was still unhappy with it.Because of the constant glitches and problems with the Moto, I ended up using only my work phone (Galaxy) until I decided to go back to the store. They then told me that it was too late and there was nothing they could do besides give me a cheaper phone or pay off the full amount of this junk Moto. I feel very cheated by a large corporation when i took all the steps necessaryn. I couldnt be more disappointed..

They were very helpful and pleasant

Fixed the phone right away. They always have great service with knowledgeable and kind techs

No one can compete with verizons coverage espesially when traveling everyone allways has to use my connection when their provider drops signal

Its honestly irritating that one of the sales girls had to LIE to their customer in order to get their commission off the sale. Husband needed just a phone case and she sold him the $150 bundle and told him he could due deferred payments and had to call customer service to get it to work. Customer service specifically said that it was NOT an option. Next time we will be asking for a second opinion on the matter since we cant even trust the sales people. Not everybody can afford $150 up front.

Helped me fix an app and sd card problem. Great staff.

Wouldnt help with reason my battery dont last very long,orhelp me with my facebook problem.

The guys were great but the phones didnt work after waiting for a week. Not happy

Staff are very helpful

I feel like family. They never get aggravated with me.

Love their service

Great staff...not a bad place...

Good cell phone store

Excellent customer service

Friendly workers clean store. Just great atmosphere