user
GameStop
9350 US 49 G, Gulfport, MS 39503, United States
Appearance
GameStop
Comments
Jo
Review №1

Best Gamer Bros EverKnowledgeableCapableKoolCant Ask For More

Ge
Review №2

The crew there are helpful and can tell you how to find what you are looking for even if its not available from their store.

Za
Review №3

One of the best customer service hands down. Very attentive but not pushy. Even recommended other stores for the things we weren’t looking for. Definitely shopping with them again.

Ch
Review №4

Never had a problem. Good service.

Co
Review №5

GameStop used to be a place you and the kids could get excited about going to. They used to have a huge variety of games. Unfortunately that is no longer the case. The kids get excited about going in ... Then are incredibly disappointed by the lack of games. I hate to say it but... GameStop sux.

Ju
Review №6

Best dom DM killer bee Justin Weber is one that toe pounders

Ev
Review №7

Great experience, the guys were really nice.

No
Review №8

Told me that I couldnt enter unless my two year old, three year old, ahd five years were wearing masks. Just as absurd as the airlines forcing toddlers into wearing a mask

Mr
Review №9

Place is very open which is nice compared to some other compact GameStops. Staff is friendly and helpful.

Al
Review №10

Great store, nice workers, and they always tell me about new and upcoming stuff.

To
Review №11

Cons. Hands down,some of the prettiest liars out there.. I bought over a 100$ worth of games and controllers. Only needed them for 3 weeks. The girls said bring them back and well buy them... Seem to me they ll say and probably do anything to make a sell... STAY AWAY FROM THESES PRETTY LITTLE LIARS..

Di
Review №12

My daughter likes your products

Au
Review №13

Sell you open new games and only accepts returns on unopened new merchandise

jo
Review №14

This has got to be the best gamestop I have ever visited. The staff is knowledgeable, helpful, and just downright nice. I like the fact they also will work hard for each individual customer to find what your looking for nearby if they dont have it in stock. If your a gamer that likes to go in a gamestop and look around definitely drop by this one. 💯

ke
Review №15

The customer service very if they will go beyond the means to help you find whatever game you looking for even recommending goes to another Store

Re
Review №16

The best value GameStop provides is the lower prices on traded in merchandise. Covid-19/Stimulus checks have devastated their stock to the point that they have things on the shelf (boxes) but not the merchandise in store. Best bet at the moment is to order online.

Ur
Review №17

Helpful staff

Cl
Review №18

Employees were knowledgeable on the current and future products. Though their game selection is getting blander and blander im having to resort to older gaming consoles and the games to go with them. Unfortunately gamestop doesnt have what I need for those older systems.

Fa
Review №19

Wonderful shopping experience

Jo
Review №20

Eh it’s gamestop it has it’s good and bads

Go
Review №21

As of 02/07/21 they have very low stock, most likely due to Covid, but still most likely not to have what you are looking for unless its a mainstream release.

My
Review №22

Their employees make the difference. Returned an order I made online and the slip that was sent didnt have the info that a receipt would normally have but their staff made the process completely painless! I will definitely continue to go back.

Ja
Review №23

DO NOT ORDER FROM GAMESTOP THEY HAVE NO CONTACT INFO FOR GAMESTOP. DO NOT PAY THE SHIPPING PRICE THEY CHARGE U RIP OFF

Co
Review №24

While the store here did not have the figure I was looking for, the staff was very friendly and helpful. They were very knowledgeable and passionate about the products they sold and gamer culture as a whole. I saw several staff members interact with multiple customers and adapt their conversation to each one.It blows my mind that you could find a whole store of employees working in a retail chain that are so upbeat, eager to assist, and knowledgeable about a wide variety of their products. Its almost worth it to come by just for the atmosphere.

Er
Review №25

I never have any problems finding help at this GameStop. Their customer service is excellent and very knowledgeable. They keep a large stock of video games and niche presents. Great job, guys!

Je
Review №26

Brian and the whole team are always really patient and truly helpful... my son has a thousand and one questions and they ALWAYS take the time to explain to both him, and to me, whether or not its a good ( & appropriate) choice. Never felt rushed or pressured to spend more than I came prepared to spend... Im truly grateful that I have them as a sounding board as gaming isnt a huge interest for me, but it definitely is for my son. Great service and our first choice for brick and mortar game shopping.

Ad
Review №27

Very friendly and helpful staff, answered all of our questions and recommended products to go with our purchases to make our Christmas gifts even better. A great example of good customer service!

J
Review №28

Have 3 gaming boys and have always found staff friendly and helpful.

Pa
Review №29

Huge variety to choose from. Friendly service. Excited to find clearanced items. $

Au
Review №30

Store leader was pretty nice and helped me choose a game for my daughter since shes just now getting into the game world. Quick friendly service.

Ri
Review №31

Staff was very attentive and knowledgeable of stock..

Jy
Review №32

I work here and love my job! We are all family friendly locals and we are more than happy to help you find the best gaming experience for you and yours! Stop in and see us!

Ni
Review №33

I walked in and was given the greeting of the day and I noticed how clean the place was. It looks like they had plenty of stocking and all the shelves were full. I found what I was looking for and check out was easy.

Da
Review №34

Nice well organized store with friendly staff. Its in a good location too, right next to Walmart. Convenient to stop by before going to shop at Walmart or the local grocery store.

Me
Review №35

The gentleman that worked tonight was very helpful and I polite... I would recommend someone to check out the store

WA
Review №36

It was great visit...I found all that I was looking for at this store...help was very great with assistance..price was also good...

Ra
Review №37

Very nice & knowledgeable. Clean, friendly.

Lo
Review №38

Great staff that are extremely knowledgeable in video games and very nice and the store has a great selection of all kinds of game systems,etc

St
Review №39

Very unprofessional, I went in looking for Ron for Cricket Wireless service because of a recommendation, was told he wasnt with the company. Fine and good, however it wasnt professional to call him a little thief, not even knowing the guy, Tyler or Matt I forget which one put the guy on blast like he wasnt what I heard one of the best Cricket salesman for GameStop within the region. Not cool guys, very unprofessional.... Will not be visiting this location anymore

Am
Review №40

One fo my favorite game stops . I visit here alot but this time was exceptionally good. The young man behind the counter was super knowledgeable and helped me out. Would highly recommend you come here for any gaming needs

Da
Review №41

There was no price tags on anything so every time I wanted to know the price I had to ask them except I couldn’t due to them having conversations amongst them self no wonder GameStops going out of business if you want a good friendly and lively store go to play and talk out by out let mall way better trade in offers

JA
Review №42

I ordered a game online and picked it up in the store. Only took a few minutes and I got a good deal on the game.

Lu
Review №43

Not the best place to resale. Pre-orders and new game sales have good deals on new or pre-orders with special packages.

Lo
Review №44

Nice selection of new and used games. Excellent exchange and return policy. Helpful staff.

Jo
Review №45

I used to enjoy going to this GameStop a while back, but then the staff changed over and for some reason so that the attitude and the amount of customer service with it as well. I felt like the staff wasnt very helpful when in need, and I also felt like they were ignoring everything and every guest that would walk in unless they found it relevant to themselves. The phone also was going off the hook constantly and nobody was answering it which is generally what happens when I try to call and ask him questions already. Maybe some improvement and customer service would be a great idea but for now I dont really enjoy even though its a super store

Ja
Review №46

Had all kinds of games I liked.

Na
Review №47

I wanted to thank Amber Leigh for assistance with my daughters game. Because of their customer service, Ill shop here instead of on base.

Ri
Review №48

My son and I visit there once a week,service very knowledgeable and confident to satisfy your needs

An
Review №49

Was very disappointed after buying a Roblox gift card for a present,but upon putting in code it was invalid. Called back with reciept and card within 20mins after the purchase was told once card is scanned that they do not have anything to do with it being activated. Ive come here over the years multiple times and never had a problem,but Clerk wasnt very helpful,if i bought another card that once scanned and didnt work again that they couldnt guarantee it or once again not have anything to do it. You have to deal with Roblox and go thru them. I was upset bcos i said how do i knw if it even was active or not scanned by mistake. These days its easy for a dishonest person to ring u up and give u reciept for a transaction and scam u at same time.. Not very happy about not even being pointed in right direction to ensure gift card was activated correctly. Definitely going back in morning as they open and having someone explain this process and talk to Manager. Not Happy this trip.

Sa
Review №50

My grandsons could spend a couple of hours in this store. They offer the latest new game consoles and games. Friendly and helpful clerks.

ga
Review №51

Dont waste your time with this place, just buy your games and accessories on Amazon or something else. Heres some advice btw, when you see that youre clearly busy and have a long line you should stop holding up current customers by talking them into a sell or something thats just not interesting.

Su
Review №52

Friendly employees, love the atmosphere in this store. Wide assortment of accessories and collectibles.

Sc
Review №53

Been coming here for years, staff knows my name and always makes me feel welcome.

Ch
Review №54

I love going here. They are always very helpful.

D'
Review №55

One of the best GameStops I have ever been to. Games are well organized, with preorders and new games on one section and preowned and older games in another. Merchandise isnt sprawled throughout the store on every wall, but instead is in the middle of the store, where you can also find games on sale. The employees here are also very kind and dont try to shove a preorder or Plus account at you. I am very pleased with this GameStop.👍

Ca
Review №56

Sold me a defective ps3. Which happens. But went to return it and told me i couldnt bexause he didnt have enough funds. I had to return at gulfport.

El
Review №57

Liked the general store appearance, felt open and inviting. Lots of game consoles for sale. The store atmosphere was good.

Bi
Review №58

This Game Stop is closest to my house so I shop there frequently. I have not had any bad experiences there yet. Depending on what time of day you get there the line can be long but other than that the customer service is always on point.

Ki
Review №59

I always get excellent service at the Gulfport Gamestop.

On
Review №60

Very good place to buy games also the employees are so friendly

De
Review №61

Staff was very friendly and knowledgable. Robbie gave me great advice when I was searching for a new series in a niche genre.

An
Review №62

Great place they have so many perks for Pre-ordering games, you get special items, limited edition items and maybe even bonus add-ons. No matter where I go I always find myself back at the Gulfport Location Specifically!

Ca
Review №63

The young lady I encountered was extremely nice, one of the best customer service in a long time.

We
Review №64

I always love going to gamestop. They are nice and very warm welcoming for whoever comes in to either look around or wanting to buy something

Co
Review №65

The store is beautiful, the employees are both knowledgeable and friendly. Every time I shop here I walk away with a smile on my face and a new game in my hand.

Je
Review №66

A much more knowledge staff with tons of detailed stuff

E
Review №67

If you are ever in there ask for Matt he is the best one and will help you out in anyway he possibly can!

Pe
Review №68

Great, they guys were very nice and knowledgeable

Ch
Review №69

Always a pleasure to deal with Gamestop. Pricess may not always be wonderful, but it is nice to have easy access to all my favorite games in one spot

Ri
Review №70

Got used games, some priced fairly you just have to look

Ca
Review №71

I will update this review when I remember the name of the man who always helps me. While staff is always great, they go our of their way to make you feel comfortable and welcome there and keep up a really positive atmosphere.

Do
Review №72

Great staff they me with all my needs

Ry
Review №73

Been going there for years, staff are awesome. would suggest anyone that stops there to ask for matt hell make sure you find what your looking for.

S-
Review №74

Theyve always kept me informed on deals and new games.

Ra
Review №75

Many many items to chose from.. great people

Ox
Review №76

Always love coming to this GameStop, friendly employees and they definitely know their games and electronics.

Bi
Review №77

Friendly staff.

Ca
Review №78

Changes management all the time .workers are rude . Easier to buy online.

Eu
Review №79

Great place to buy game stuff

St
Review №80

Very busy but the employees were helpful.

me
Review №81

Good prices on games and staff are very helpful

50
Review №82

Great store, clean, knowledgeable and friendly staff...spacing was a bit of an issue when crowded though.

Da
Review №83

Very friendly and clean store. Some great deals.

So
Review №84

Knowledgeable of questions asked. Even advised to go where better prices were on some items

To
Review №85

I usually spend $1,000+ a year at GameStop. Usually in there at least once a week. However, this GameStop in Gulfport is the worst f****** GameStop I have ever been to. Since moving to Gulfport this year I have only been there 3 times, each with its own unique cringy moments, like listening the the employees sexcapades from the night before while I’m standing at the register, or have another employee keep me waiting for 15 minutes, without telling me why, just to tell me that they had “misplaced” the game I was trying to buy. This company is going under and stores like this are one of the major reasons why.

Da
Review №86

Wouldve been 5 stars but always have a wait in line

Ka
Review №87

My son loves to shop here.

Ka
Review №88

Always an awesome experience for my husband and I !

Br
Review №89

Awesome!

Ja
Review №90

The staff is always very helpful and informative

Pa
Review №91

One of the better GameStop stores. It is on the rise a good selection and great customer service.

Ro
Review №92

Gamestop is gamestop, you know? Used games are pricier than they should be, but the staff is usually knowledgeable - so thats a plus.

St
Review №93

Big store! Lots of games, consoles and miscellaneous items!

Br
Review №94

Decent selection and attentive workers, just check your discs before you leave

Mi
Review №95

Bought a used xbox one s from gamestop on 4/27/17 went out 6/29/17 called Connor at the gamestop in Gulfport MS. After he tells me he will not replace this defective xbox one s they sold me at the same time tried to sell me a new power cord not knowing if that would help ......lol...wants me to buy something else...WHAT A JOKE ......WHAT HAPPENED TO CUSTOMER SERVICE....WOW.....SO THEY STOLE MY MONEY .....and I just have take it the way they serve it up to me........called the main office they told to call microsoft....had the defective xbox one s 2 months .....WOW......300.00.....IM SO GLAD MONEY GROWS ON TREES....GOD BLESS CONNOR AND GAMESTOP ...For who ever reads this PLEASE DONT GIVE THEM YOUR TIME OR YOUR MONEY you deserve better than the i was treated......

Me
Review №96

Always find something I want at a great price!

Ka
Review №97

This is probably the second best GameStop in my area, the store always looked clean and very organized, the staff seemed very friendly and willing to help. GameStop is a horrible company to work for, I wont ignore that fact, but their workers here seem very passionate about helping people make the right decisions for what they need.Ive never felt like they were twisting my arm to try and make an extra buck, Id have a conversation with them about a game I wanted to preorder or purchase, and theyd make a suggestion of a similar game that I might also enjoy. In almost all cases though, it was a game I already played. Which wasnt a bad thing, it means they were spot on with their suggestions and honestly if I hadnt already owned said game, Id of probably looked into it.As with most my reviews, Id like to say that this store seems very LGBT friendly. Im a transgender woman and every time Ive been to this store the staff have addressed me in a polite manner. I never felt this environment was hostile in any way towards me based on my LGBT status.A side note, and what keeps it from five stars, is that they are located next to a Walmart super center, and share parking with it essentially. Not only is parking horrible in this area 24/7, but this walmart is one of the worst and dirtiest ones in this entire region. It feels extremely unsafe just being in this general area due to the way it looks all run down. Its not the stores fault, but they really should look to moving to a different area of Gulfport.

Ka
Review №98

Every employee takes their time to greet you and help you find your needs. They also tell you if you can get that item somewhere else for a better price.

JJ
Review №99

The staff here is very helpful.

co
Review №100

I bought my wife a few games and I bought myself some as well, the employees ate very friendly.

Information
14 Photos
100 Comments
4.3 Rating
  • Address:9350 US 49 G, Gulfport, MS 39503, United States
  • Site:https://gamestop.com/store/us/ms/gulfport/3744/gulfport-plaza-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 228-867-8315
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations