Clean units, and Chad couldn’t have been more helpful getting me set up. He’s always ready to help and answer any questions. I’m very satisfied with the units and the excellent customer service.
My experience with Chad White was awesome and very satisfying
HIGHLY RECOMMENDED! I rented from other storage establishments before and Life Storage wins my vote hands down! I’m a returning customer and will return again if there is a need in the future. Chad has always been very helpful and very attentive to your needs. He’s great! You can tell customer satisfaction is his top priority:). I would highly recommend this storage establishment to anyone. From the front office to the back storage spaces, everything is always so clean and in excellent shape. If you’re looking for good storage space, this is the place!
Great place. Highly recommend. Used this place several time over the last 20 years. Easy access. Well maintained. Very clean. Great staff.
Chris did a wonderful job. Made it quick and easy.
Do ur homework. Better units and prices available elsewhere. Life Storage is all nice while paying to reserve a unit, then sock u with late fees if 1 day late and they dont tell u how u are supposed to opt in or out of auto draft bc they want and only care about $. Im spending some more $ to move my $#!t out of there, Id rather spend little more now, and save $ in future AND DEFINITELY not give LS one more cent. WOULD NOT RECOMMEND TO ANYONE!!!
Great facility! Good lighting, good location, and lots of room to maneuver your truck. Chad and his staff are very professional and super helpful. Thanks for making storage the least stressful part of our move.
Best rates of any storage facility I could find. Staff was very helpful. Easy to close out when I was done storing with them.
Chad, at Life Storage in Hendersonville, is just the best! I have been storing my RV there for about eight months. After discussing my storage needs, Chad assisted me while I was moving the RV to another location within the storage center. He was cheerful, patient, professional, and efficient. I had not anticipated having directional assistance. I appreciated his help so much.Chad saved me so much time and frustration, and he really made my day.
Great customer service and very easy to deal with. Chad is the best!!
Chad was amazing! He went over and beyond for my family. We really needed to make a decision on what size storage we needed and he waiting past the time he was allowed to help us decide. During times like this it means a lot for someone to show kindness. Thanks chad! You are always great!
Previous customer- great place to rent!! Chad the store manager is the best- highly recommend!!
Chad and Asilynn are awesome, they are very helpful and great problem solvers. Life Storage is very clean and always well kept. Highly recommend!
Chad is so friendly and professional! highly recommend!
Excellent facility for storage. Safe, clean, and secure. The property manager Chad is very professional and always available. They have a great variety of sizes available and the gate times are very convenient. Highly recommend going to see Chad for your storage needs!
Chad White made this move so much easier! I would recommend this place to everyone!Thank you Chad!
Don’t look anywhere else! Seriously! Very clean, great customer service, extremely professional and well-kept! Also helped recommend exceptional Moving company using local off-duty firefighters (To the Rescue Co.) . Very well lit, secure, and well-maintained. Highly recommend!
Good price, very customer oriented, and friendly staff.
Chad was very helpful and knowledgeable. I appreciate his time showing me the different size units.
Chad is a great guy and a hard worker that definately wants to make sure, reguardless of circumstances, he can work some magic for you and he by what you need. Grew rates, Great Security, Better people. Highly recommended!
Chad and Robin have been excellent.
Chad, has great Customer service on top of everything. If you need a great friendly storage facility go see him!!!
I experienced a mice infestation during my year of storing with LifeStorage on New Shackle in Hendersonville. I spoke with the site manager, and he told me they couldnt do anything except put traps in my unit. I returned several times to get my belongings out of the unit, and never once did they put traps in my unit. The site manager also would not speak to me, the leasor, but my mother because she was older than me. He spoke down to both of us consistently, and fell through on his promise to assist us. I am very unimpressed and would NOT recommend Life Storage to anyone if this is how their policies are.
Fantastic experience here! Very friendly staff and I always felt like my stuff was safe and in good hands. I would recommend this place to everyone! 10/10
Friendliest, most helpful staff/management! We started renting a unit in June and have since picked up another. Chad has been especially helpful with all of our needs that have come up since. Much better service than you get at the large chain storage company right up the road!
Friendly service. Excellent units. Safe space. Would highly recommend!
Chad was awesome, helpful, and personable and definitely cared about good customer service!
Very Helpful and Friendly Management. Highly Recommend them if you’re in need of a storage unit in Hendersonville. You won’t get anything better than Life Storage!!
I would give this facility a 5+ rating if not for the unannounced price hike. We booked our storage locker for about 20 months. After only nine months the monthly fee went up by 9%. I dont know if this was a local or corporate pice hike, but 9% is unreasonable.To be fair to the owners, this facility is extremely well run; they were helpful in every way and it was reassuring as we left our possessions in their care for 20 months. I have nothing but high praise for this location and if not for this price hike, would be extremely confident in recommending them.
During a stressful move, Life Storage was the best decision for my storage needs. Aislinn assisted professionally with picking out the best size for my belongings. I love how clean the property was and how the security cameras were facing my space. 5 stars!
I had been desperately trying to find a facility in the Nashville area that offered covered parking for my work trailer. I finally found Life Storage and they had what I needed. The guy I spoke to on the phone was extremely helpful and professional. I got a call back right after that from the store manager Chad who answered my questions and helped me out a lot. I’ve dealt with a lot of storage facilities and I really recommend this place.
Was very accommodating!
Great prices, excellent service. Chad is knowledgeable and super helpful. Would recommend. 10/10
Amazed at the level of customer service I received! Aislinn was very friendly and informative. She accommodated time to answer every question I had. Very professional. Would highly recommend
I have used lifestorage for two years now . I was greated at first by Chad the manager with such professionalism and care . The grounds are very secure and clean . I will always look for a lifestorage if i need in the future . Thankyou chad for all u have done to accomodate me while i have rented.
Wonderful experience with storing my belongings there. Chad was also so polite and professional. I highly recommend this location for your storage needs.
Weve stored here for multiple years and the staff has always been amazing. The facility is top notch as well.
We rented two spaces, both exceeded out expections on cleanliness and accessibilty. Chad White was extremely professional and helpful. Highly recommending.
We had an excellent experience at Life Storage (New Shackle-Hendersonville). When I first called about getting a parking space for our boat there was no availability. I was asked if I wanted to go on a waiting list and I said “yes”, but honestly doubted I would hear back as that seemed to be the pattern. A couple of weeks later, I received a call from Chad saying he was following up on my request and a space was available. The next day, my husband and I looked at the space and had it secured within 30 minutes! Chad was super helpful was the rental process was so easy! Thanks so much Char for helping us protect our boat 😀
I highly recommend life storage. Aislinn helped me a lot and was very knowledgeable about everything I had questions on.
Very easy to work with and the manager is very informative. Much better than other storage facilities in the area. Highly recommend!
Great service!! Chad is awesome!
Moved from out of state and were in temporary housing until we bought a house and needed some where to store most of our things. We found this facility online and stopped by on one of our trips to the area to check it out. The manager was extremely friendly and obviously customer focused. The place was clean and well kept. Highly recommend this location and staff if you need any storage.
Chad is always a huge help! Awesome customer service!
Aislynn was very helpful and amazing. She truly does know her stuff. Highly Highly recommend Her. :)
Very helpful
Great facility! Always have the best service with the staff there. Managers are super helpful. Clean units. Definitely did not disappoint when I needed them! Aislinn helped me with everything!!
Very clean! Service was fast and friendly
Great facility and great staff. Aislinn was big help.
My experience with Life Storage was a delight! The facility was very clean. Chad made the process very easy.
Love this location and Chad is the best! Ive been doing business here for many years and have always been greeted with a smile, always kind and helpful too. The grounds & facility has always been very well maintained and clean. Wish I could leave 100 hundred stars instead of only 5. Seriously, this place is the best place for your storage needs.
There are many choices when it comes to choosing a storage company. Honestly its overwhelming. I checked out a few places and knew while at Life Storage that I was at the right place. Marisa assisted me in getting the right unit for a great price. The customer service she gave handling everything with accuracy and so calmly made the experience one I will always appreciate.
Chad was very helpful and friendly getting us set up with a storage unit. The facility looks clean and safe, and he put all of our worries about our possessions being in good hands to rest! The prices are reasonable too!Thanks, Chad, for all of your help!
Amazing service, quick and easy transaction even during the covid 19. Would highly suggest using.
Chad was fabulous in explaining exactly what I was paying for, and he was even nice enough to show me the space before I purchased it.
Customer service was great! Aislinn was very helpful! Highly recommend.
Just rented an RV parking place & could not have been more pleased with Marisa. She took time to explain everything to us & showed us our parking place, which was laid out very well & really clean. We would recommend Life Storage to all.
Great experience! Aislynn helped us and was super friendly and knowledgeable! We werent sure what size unit we would need so she showed us a couple of different sizes so we could make the best decision. I had to go back later for more boxes and Chad, the manager was also super helpful and friendly! The property also seems very secure which is nice.
So friendly and courteous
Aislinn answered all my questions and walked me through the rental process. She has excellent customer service! Nice, clean, secure units. Clean property.
Storage area is clean, Aislinn is a sweet heart and so helpful
I was pleasantly surprised with my experience! Marisa was beyond helpful and professional. She was able to answer all our questions and even helped when we could not get our lock opened.
This is a great place to rent storage units. Its very clean and the people who work there are very friendly, helpful and professional. I recently moved out of my storage unit but should I need one again this would be where I would go!
Great customer service. Great hours. Very clean and maintained. The store manager Chad. W was great. Explained everything well. Very professional
Quick, clean, amazingly professional staff.
This place is awesome theyve always taken care of me looked out from my property. I feel safe when I have to travel and put my stuff in storage.
Absolutely amazing customer service here. The young woman that helped me was extremely friendly. She had a great attitude the whole time we spoke and was very helpful. The grounds were clean and seemed very up kept. I will definitely be coming here to store my things.
Chad was super nice. The online pre registration was simple and easy. Prices are great. Facility is clean and secure. Would highly recommend
This by far is the best storage place around!!! Very clean and well maintained!! Easy access and great security. Most of all, very friendly customer service. Chad and Brent are very professional and they both went out of their way to help us with making our moving extremely smooth. Thank you for all you guys did to help us out!!
Reasonable rates, great staff and the place is secured and clean.
Chad was amazing! He was extremely helpful and knowledgeable! The facilities are immaculate!Highly recommend Life Storage if you need a storage unit!
Great experience! The manager was very nice & very helpful. The unit that we are renting is very clean & the building looks like its very well taken care of. I would recommend this place to anyone needing a storage space
Great overall experience! Chad provided excellent customer service! Prices are very low compared to other storage facilities, units are very clean and easily accessible. Had such a great experience, that we added another unit to original one we rented and cancelled our unit at a storage facility on other side of Hendersonville. I will definitely refer anyone looking for a storage unit to go see Chad at Life Storage on New Shackle!!
Nice and friendly people that work hard fore you and your family. Well-kept property all the units are in well working condition. The property is well maintained and always clean. They also are quick in responding to your request trying their best to accommodate you. In all expects. They even have a moving van to lease to you right there on the spot you do not have to go anywhere else. Please come by and see what Im talking about.
The store manager, Chad, is the most knowledgeable and kind person in this industry. He is very helpful and does all he can to give you the best price available and knows exactly what you need for what you are storing. Definitely go to this store!
Life Storage has amazing low prices and is extremely clean!! Chad and Asilinn were both amazing in helping me decide on what storage space I needed and were extremely courteous every time I have seen them or spoken with them. I would HIGHLY recommend Life Storage to anyone who is looking to store items, whether it be just a few things, or their furniture and contents from their home. I have family members that have stored their belongings at Life Storage and they love them as well!!
Wonderful and very helpful staff and very caring
I absolutely love this place!! I have had many storage units over the years here and will never go anywhere else!! The units and grounds are always kept clean...I have never seen not even 1 piece of trash anywhere on the premises! The customer service is absolutely wonderful and great to interact with and always willing to help in any way possible!! Also even if office is closed and you need to go to your unit they make sure you feel safe at all times!!! A real 5 star place!!!!!!!!!!!!!
Excellent customer service!!! The storage facility is super clean and very well maintained. My wife rented a space for us so we could stage our home for sale- best decision she has ever made (besides marrying me of course!). Chad the manager was very courteous and professional. He made sure to cover everything from insurance, moving supplies, and he even included a free use of their box truck which saved us a lot of money!! Thank you for everything!- we will definitely recommend to all of our family and friends!!
Really enjoyed my experience. Aislinn was an absolute treat! Would recommend using them again.
I highly recommend this place. Great staff, clean units. The transaction was super easy and I was very happy with everything, which made a very stressful moving experience much nicer. Well lit and secure. Clean place and friendly staff. Save yourself time and rent here 😁
The Life Storage located at 63 New Shackle Island Road has amazing customer services. Chad, the manager, was extremely helpful and followed up with me within minutes of my initial reservation. He even took the time to reach out to me a week or so after my rental date to make sure I was all set. I highly recommend this place to anyone seeking a storage unit in Hendersonville, TN.
Customer service is great! Aislinn did a fantastic job answering all of my questions. Keep her!!
Great customer service!!! Quick and easy check in. Clean facility. Would definitely recommend!
Life Storage was a HUGE help with my move. Very professional! They made the entire process extremely simple! Thank you Chad for your guidance through this process!
Fantastic service! Chad went way beyond the call of duty, even waiting for me to arrive, after hours, from out of state. This company set the bar on how to conduct business. Customer service is clearly number one.
Very clean property! Well monitored & gated. Chad was a great help getting me set up with storage space. Thank you!
Our closing date is quickly approaching and so needless to say, we are stressed. However, Chad at Life Storage 63 was a life saver. He patiently walked me through the storage rental process and put my mind at ease. I was confident that my belongings would be kept safe and that I could access them at any time. I would highly recommend Life Storage 63 in Hendersonville. Chad, youre a superstar!!
Great place for storage! Jeff and Stephen have been extremely helpful with everything that Ive needed. Highly recommend this facility and will be using them whenever I need storage
Chad was very helpful and thorough in setting up our storage unit. Best prices in the area for the size unit we needed. Facility feels new, clean, and secure.
Great experience renting here! The friendly rep thoroughly explained everything and made me feel safe keeping my belongings there; I’d highly recommend renting a unit here.
Very well maintained and the staff is super friendly. Would definitely recommend!
Aislinn was awesome very helpful and friendly!
Had heard good things about this storage facility so being in transition from one house to the next we decided to go for it and booked a unit. When I arrived (do the paper work online ahead of time) Chad was more than helpful and courteous. He made sure to cover every detail in regards to my account at a steady pace so as not to miss anything but also to get me out of there. I ended up renting their truck and the communication between both Hendersonville locations was excellent. No snags, no hassle. Very pleased with our decision in using Life Storage thus far. Thanks Chad!
This is a great storage facility! I have highly recommended this place to all my family and friends. The manager, Chad, went out of his way to make sure we felt welcome and to help us out with our storage needs! Thank you Life Storage!!
Marissa at the front desk makes you feel right at home. Thanks for beeing patient and helpful. Highly recommend this place
If you are looking for a great place to store your belongings this is the place! Its clean has climate control units and fantastic service. I moved from Indiana to Hendersonville and found out I needed a second storage unit to fit the rest of what was on the truck. No problem. They made sure within minutes that I had another unit available. When I closed out the one unit they reminded me that you get the use of a free truck or their van. I chose the van it was perfect! The staff out there are all very friendly and knowledgeable! Chad the manager goes above and beyond whats expected. Thank you so much I will recommend you guys to all my friends.
Awesome storage facility. Top rate!!! Wouldn’t trust my things anywhere else
Very clean facility! I was looking for storage for an upcoming move and was unsure on what size unit I’d need. I stopped in and Chad walked me through the approximate storage space in the different size units as well as helped me choose the right packing materials. Very professional and made a stressful situation easier. Would highly recommend!
Aislinn helped me an my family so much picking our unit. Very friendly, educational on all units and professional! Thanks so much life storage! And aislinn!