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Verizon Authorized Retailer — Cellular Sales
101 W General Screven Way, Hinesville, GA 31313, United States
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Verizon Authorized Retailer — Cellular Sales
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Al
Review №1

Today I went into Verizon because I had NO storage. I came in and Mrs. Kay greeted me and simply explained there isn’t a way to get more storage but instead she got me the best possible deal with a new phone. She also helped me transfer everything onto my new phone and set everything up so I wouldn’t have too. This was an amazing experience for me and she said everything in a calm and understanding. Also she told me how to ship my old phone and I really feel like I got the best deal possible. Thank you so much Mrs. Kay for this amazing experience!

Cr
Review №2

This location always have plenty of associates to assist when you walk through the door. My only concern is, I noticed during my last visit, ALL of the staff were maskless. The young man who served us went into a cough fit and I wanted to run out but my baby was so excited about her new phone, we stuck it out. I really think the staff should wear mask, it shows support of protecting the health of Verizons dedicated patrons. Lastly, I love that it no longer takes ALL day when you visit the store; during my last few visits I was in/out in very reasonable times. B- due to not recognizing the importance of mask wearing.

Si
Review №3

Ed was amazing! I came in for the new iPhone for my mother. Upon walking in, he greeted me and took me right away. He was very knowledgeable and explained everything to me. My mom is in another state so he was able to set everything up and activate the phone as well as shipping it. He got me an awesome promotion and lowered my bill by $40 a month. I will be bringing all of my friend’s to him and will be using him for all future upgrades. Great job 😃

Eb
Review №4

I had the pleasure of receiving help from Allana. She was very helpful, answered all the questions I had, and helped me accomplish what I came to do. She has great customer service skills and you can tell she enjoys what she does. I recommend her highly.

Je
Review №5

Mr. Vista were my sale personal at hinesville Ga. Store he were very good and knowable about the subject matter of my concern. Thankful that I had the opportunity to work with him.

Li
Review №6

I would give Hunter six stars if that was an option. Nice to actually experience excellent customer service for a change. It was a pleasure to transfer service to Verizon after over 30 years with AT&T.

St
Review №7

Today I came to get a new phone, and I was immediately greeted and just had to wait a few minutes before a very nice and cheerful Verizon rep named Ed took me back. He helped me review my options, and we chose a new phone and plan that were best for me. I have always had phenomenal experiences here at the Hinesville location. I feel that its not just about making money but what works best for the individual. I even saved money thanks to Ed.

Ta
Review №8

Mr Ed is the my most professional representative Ive had an encounter with since dealing with Verizon. He showed me a lot of ways to potentially save on my bill even though I didnt buy anything

Ka
Review №9

Eduardo did a great job helping us with the purchase and switch to our new iPhone 13. He shared valuable tips and information about our phones and account. He made the process simple!

Li
Review №10

Came in to switch from sprint and the process was super simple. Ed helped me get approved with my credit. Great costumer service. I will come back and see him when I add my girlfriend next year to my account

An
Review №11

Ed was awesome! He was able to get us the phones we wanted and saved us money on our bill. Fastest and best experience in a Verizon store.

Ti
Review №12

We had 3 lines we needed a lot of help on. The guy helping us was Ed. It was a lot but he was very patient and found us multiple ways to save tons of money. He got my son a new free phone and even offered to ship it to him in a different state for free! My baby twins were a handful the entire time and he was calm and made sure we understand what promotions we were doing. Thanks Ed!

He
Review №13

Brianna was my representative today and she very helpful to me . She was very curtious and carry on conversation with me while she was working on getting my device set up. I would always want to deal with her when l come in here to the store. It is really good to have some with good customer service skills and she does. I really appreciate that, l hope the rest of her coworkers have that going for them. I thank very much.

Ka
Review №14

Michaels work ethic and friendliness are excellent. He definitely gets a 10 out of 10! Need more people like him. Thanks!

An
Review №15

Mr. Ed was greatttt! Was amazing with helping me purchase my 2 iPhone 13 pro max and my 2 Apple Watches series 6 !!! I’m so happy for my new purchases! I’m really grateful for his help! Awesome guy!

Ch
Review №16

Helped with a new phone and upgrad. We were able to save money with our upgrade. Customer service was amazing, knowledgeable, and helpful.

Be
Review №17

Came in for help with my phone. Michael was very helpful and fixed my issue on my phone. He needs a raise of a 150$ an hour. I am very happy for his help.

ja
Review №18

Ed provided excellent customer service, he explained in detail and answered all of my questions. He also took the time to research to find the best plan and devices that fit my daily needs. I will refer him to all of my colleagues and friends. He is a 5 star Verizon rep and a valued team member of the Hinesville, Ga Verizon store.

Ty
Review №19

I came in for a new phone and I got significantly more than I expected. A new S21 for free, a new case excellent service. My guy was super patient and helpful. I will come back to this store

Br
Review №20

Jesse was freaking amazing! Super helpful and super friendly. And funny. Would definitely recommend you go see Jesse at this location. You would have laughs and friendlyness. Thank you so much Jesse for all your help!

Li
Review №21

So I reached back out to Ed Vista and he did a wonderful job of helping me, my wife and daughter upgrade to iPhone 12s. He was very welcoming and made it a stream less process. I definitely recommend him to anyone that is looking to buy a new phone. Promote him above his peers. Thanks again Ed.

Me
Review №22

Ed was really awesome. I was told the wrong information and he ended up fixing everything. Definitely recommend him and Ill definitely be coming back to see him.

Ka
Review №23

I am very happy and please about my service in Verizon today.. very great customer service I will make sure I tell all my friends and family about the great Verizon customer service I had.... mr. Jesse was very wonderful!!!!! Please keep him around.... 😊😊Thanks again

ki
Review №24

Ed Vista, helped my family with multiple line and got us the best deals for our new phone lines. Couldnt be happier. I definitely recommend him to anyway that wants things to be straightforward. If ever in the area, and in need of phone services stop in at the Hinesville location and ask for Ed. ( if he is in the Hinesville store). The store is clean well organized and product availability is good as well.

To
Review №25

We were treated amazing at this store by mister ed. We had old phones that was losing charge really fast. Oir son came with us to help us uograde and ed was able to break everything down for us super simple. He spent several minutes showing us all the ways we would be able to save money and get the best promotions. We will come to this location every time and see ed

St
Review №26

Brianna was the tops she is above and beyond thank you very much. she helped me troubleshoot my phone and get my warranty figured out. I nominate her for employee of the year and if I could get her a raise Id do that too. the atmosphere of the store was very comfortable and welcoming.

Ka
Review №27

The retailer convinced me on not switching to AT&T and also helped me out with switching phones. He also made the process very easy and made everything very clear and understandable. He also helped out with discounts and took me towards the correct path for phone plans as well.

Ed
Review №28

Ed was very helpful and diligent when working with my family today. He explained how to set up my new iCloud email address. He put the screen protector and case on my new phone. I understood everything he explained. I appreciate the time and patience he showed me.

Ha
Review №29

I walked in & he was automatically welcoming . I originally was at the store to see another agent, but she was helping another customer . He was patient with trying to figure out a solution that best works for me . He called a few different departments until that happened . He ended up saving me over 2000$ on 3 different products . Definitely an A1 customer service experience !

La
Review №30

Forever grateful to no one in the world, more than big man Ed. He made me feel like I was very personally being taken care of, and got me in and out of the store quicker than I had even hoped for. He rocked it, and I’d recommend anyone to ask for him to handle your business

Da
Review №31

Very friendly staff and very helpful customer service overall 10/10 place to get your phones. Made the process super easy for adding my gf to my account. He helped her set it up and transfer everything and save 700

We
Review №32

I went into the Verizon store in Hinesville GA. Allana came up to me asking how she may assist me. I explained that I am visiting from out of town & that I lost my WiFi internet connection and before I could explain, she began to work the issue. She told me that my network needed to be reset and went to work on it. I wish the employees in Tampa, FL were like Allana. Thank you Allana for taking the time to work my issue.

Ch
Review №33

Evie is great! Had everything together and in and out quick without any hassle.

Jk
Review №34

I came in to get a new phone, but I was stuck on cash only. He called two different departments to help me & my wife out . He was very patient with the whole process . Eventually, he came to a new solution. This led to us saving 2500$ + !

Ko
Review №35

Brianna was very nice and informative. She explain everything to me in detail. I would 100% recommend them

Re
Review №36

Jesse was an amazing sales representative he took his time and explained everything for me about my bill issues and even helped me understand how I could change my bill and take advantage of my loyalty discount and also got us all three on the start unlimited plan so we can have more money saving and receive more in our plan. Bottom line Jesse was great.!!!!

Jo
Review №37

Mike was very helpful and extremely professional with the help of getting my wife a new iPad. I highly recommend to anyone to come have a talk with mike for your needs.

Ka
Review №38

Very knowledgeable, very helpful, took the time to explain everything we needed. Highly recommend Logan to any and all!!

Ka
Review №39

I came in to get my phone transferred to a different account and I was wowed by the service I received. My rep was very friendly, we had a nice conversation and he was able to answer all of my questions spectacularly. I will definitely be coming back for any problems that I have in the future!

Ky
Review №40

Michael Johnson at the Hinesville GA location was awesome. He assisted me with everything I needed to upgrade my phone. Ive had the same phone literally over 5 yrs. Thanks Michael

Ke
Review №41

Ed saved me. I broke my phone on the highway and owed money on it. He showed me how to save 200 on my old phone and get my upgrade. He was nice to work with.

An
Review №42

Ed was awesome, my husband had called in from across the country to get a phone for our daughter. I was able to get off work walk into the store and Ed had everything ready to go for us. He took plenty of time to teach my daughter how to use her new phone. We ended up upgrading my phone as well, and I couldnt have asked for a better experience. He was so helpful and has a great personality.We will be dealing with him in the future. Thanks Ed!!

Be
Review №43

Ed assisted us with the purchase, activation and clear concise of understanding the new phones. S21 plus. Ed clearly explained the entire process of what he would be doing, while showing the overview of the phones. The whole process was smooth, HEADACHE FREE and the PRICE was AWESOME!! HE IS TRULY AN ASSET TO VERIZON.

Ro
Review №44

Came in to get help switching phones over Ed was extremely helpful all the way to the point of helping me get everything transferred recommend him to anyone awesome job

li
Review №45

Logan did an amazing job with helping me decide on which phone I wanted for my upgrade. He was patient and very knowledgeable. With his knowledge, it didnt take long for me to realize which phone was best for me. Thank you again Logan, you rock🤩

ke
Review №46

The sales rep Michael Johnson helped me out quickly and left me well informed about the services I was receiving as well as the phone plan I decided to buy.

Fe
Review №47

You all got me agin, came in to see Mike Johnson and he talked me into this new iPhone. Lol no no he got me a good deal and he also lowered the bill by bout 12 bucks thanks you all I appreciate the help Mike.

Ry
Review №48

I came in for a Iphone13 and Ed was very helpful he saved me a lot of money traded in my iphone 7 for 400$ off the phone, I highly recommended his service very helpful and friendly.

Sa
Review №49

Brianna was excellent. She solved all my problems I came in because my phone was acting up and slow. She helped me clear unwanted notifications and fixed my facebook. She even offered to check for virus. Very happy

do
Review №50

Logan was very professionial in helping us setup our replacement phone and even facebook! Definitely recommend him and this store for any of your future verizon needs!

Al
Review №51

I was greeted very politely. We saved a lot of money working with Ed Vista. We walked out the store with two brand new phones for the price of one, along with a new phone plan. He applied our screen protectors and our cases. He was a huge help in this process.

Wi
Review №52

Ed is a exceptionally nice person and provided great customer service. I had some issues trying to switch phones but he was very patient and helpful. I would recommend him 100x over!

me
Review №53

He was extremely knowledgeable and professional. Very good sevice

As
Review №54

Ed did a great job with helping me with my phone and iPad. He broke everything down for me to understand and gave me the best deals. I highly recommend him.

E.
Review №55

Ed was a huge help. He was quick and efficient. Answered all questions I had with no hesitation. We got phones from him last year and he followed up with us all year long. When the new promotion came out we called him right away. He needs a promotion.

Jo
Review №56

Ed was very helpful with adding a line to my current plan and getting everything all set up for us. He got us some super great deals and made our experience just overall great! 😃

Mo
Review №57

Michael Johnson was very helpful and courteous. He helped my husband and I find the right phone. Thank you, and we will return.

De
Review №58

I had an iPhone dysfunction and Micheal Johnson was there to help me settle my situation. Mr.Johnson’s customer service was Grade A and I left the store with more Verizon products that’s was well needed Thank you!

Ju
Review №59

I came in to purchase a new iPhone 11. I was surprised to learn I could purchase a 12 for the same price. Ed helped me purchase two iPhones and a iPad at a very good price wow what a deal

Cl
Review №60

I appreciate Jesse help he went beyond and appreciate him fixing my phone. Awesome team !!

Ty
Review №61

All the staff I have meant were very friendly and helped to assist me. I had no issues and id recommend Verizon for people that are seeking out fast and reliable cellular service. The store was also very clean.

vi
Review №62

I came in and needed a liquid screen. Jesse was very helpful courteous. Couldnt have had a better experience.

He
Review №63

Mr. Ed was top of the line. He explained everything to me. I switched from an android to an iPhone and he walked me through it all. Excellent customer service.

Re
Review №64

We had a great experience, Jacqueline was great.. She was able to get what we needed for a great price.. He customer service was Immaculate.. So grateful for all her help.. If we need anything else she will be the one we go to.

Su
Review №65

7/23/2021: Exceptional Customer Service from Jake (aka Jacob)! 😀A couple of hours ago my IPhone 11 started acting up and I was so concerned, I immediately went to ask for help from my service provider, Cellular Sales in Hinesville, GA. I walked in and was immediately and warmly greeted by Jacob S., (aka Jake.. a nickname), a Sales Rep.I was visibly concerned and Jake/aka Jacob invited me to sit down at his work station so he could hear all my concerns. He really listened and I felt heard. I felt calmer …like this significant problem was still solvable, in a reasonable timeframe and at no cost. And that’s what Jake/aka Jacob delivered… a solution that worked well and I left a huge sense of relief.He kept me informed of what actions he was about to do on my phone so that any questions I had could be addressed before he did something on my phone. He helped me understand my iPhone even more than I do already… nice! He even suggested a way to reduce my bill by $25/month!Jake/aka Jacob demonstrated professionalism, courtesy, knowledge and a great attitude. I have been thinking of purchasing the Apple Watch and I know that Jake/aka Jacob will be who I seek out to will help me make the best product decision. When you go to Cellular Sales in Hinesville, ask for Jacob S., (aka Jake) because he will take dare of your product and service needs… in a way that respects your wallet, your needs and your circumstances. (No obligation).In fact, when I told Jake, aka Jacob that I would like to recognize his great service in writing, he humbly said “thank you and no need, that [my] thanks was plenty”. The reality is that Jake aka Jacob’s superior customer service needs to be acknowledged in my opinion, so ….Thank you so much! Susie I. 🙂

Ye
Review №66

I came in to have everything transfer to my new phone. They were very helpful. I really appreciate it.

Gi
Review №67

My Experience Today Was Awesome,Michael Johnson. The Cellular Salesman was Great HeHelp Me Solve My Problem, I Went AwayHappy. He was patient and when my phones didnt work he gave me one that he had from home to keep in touch with my son. Thank you Regina McNatt

Ma
Review №68

I would really like to thank Denise for all the help and support she gave me. I was very impressed with her. The customer before me if she didnt love her job would have lost it. She was calmed the whole time. Her attention towards me was perfect I give her 100%. Thank you so much.

Fe
Review №69

Jesse was very kind and patient with me he explained everything to me so I would understand how to get the best rate and helped me apply to ID me for my to discount I would recommend Jesse to everyone

Gl
Review №70

Jesse was amazing he helped me set up my new device and also explained to me how everything worked and helped me set up the return for my old device

Ke
Review №71

Jenny was awesome! Super helpful and would recommend her to anyone!!

Ti
Review №72

Ed was very helpful with my service today, I broke my phone and was worried about how I was going to get a new a one and he came up with a great solution and saved me money in the long run, my bill is lower with a new phone. Very helpful very nice and completely satisfied

Ar
Review №73

EdIt’s was a great experience. Set up was very quick and fast. Gave me what I wanted and told me everything I needed. If you go to the store ask for him.

Ja
Review №74

Jacob was great today helping me out today he was funny and was a great help with adding my aunt to my account. Great personality great person to have on your team. Will definitely be back to see him for all my business with Verizon.

Ar
Review №75

Can in to see a Michael Johnson, I just had some questions about my bill. He sat down with me told me about the fees that will show up only one time on my bill. I was really confused about them but after speaking with him he got me straight and now I feel a little better about what the bill is and whats is gonna be. Thanks

Mi
Review №76

Great customer service help us with everything we needed getting a new phone or just coming to the best phone company see this guy thank you Michael.j

Co
Review №77

Tim was extremely helpful I came in stressed out about phone and he was extremely helpful and informative. I left a happy customer.

Ch
Review №78

Ed, Hello I wanted thank you in helping me find a better phone.The service was magnificent.Regards,Chuck McDaniel

Ke
Review №79

Jenny Anderson it was a amazing experience she is courteous professional and is a blessing to deal with

lo
Review №80

Ed, I visited the Verizon store in Hinesville GA on 18 June 2021, upon arrival I was greeted at the door by Ed who was very helpful and made the process of getting a new phone enjoyable and less stressful he walk me through the process and everything went smooth.

Ja
Review №81

I came into Verizon wireless to get a new cell phone and Eduardo at the Hinesville location was excellent and very informative with explaining everything in simple great detail! Overall outstanding service!

Ru
Review №82

I work with a Michael Johnson today and to be honest hes the first person Ive talked to and not bought anything and he treated me as if I was buying his store. Great customer service and he even told me about a deal that Im gonna come back and use. Thanks Michael Jihnson.

Ki
Review №83

Ed is a great salesman! He was super friendly and nice from the time I walked in door! When I sat down to speak with him about my new phone and purchasing Apple Watch he explained everything to me with no hesitation!!! I greatly appreciate the great customer service!

Li
Review №84

Very helpful and a miracle worker I’m happy and pleased

Ke
Review №85

Ed is absolutely great!!!!! I told him exactly what I wanted and he found me all the best deals and saved me a TON of money!!!!!!!!

Ni
Review №86

Jacob was the best thing that happened to me today. Thank you for the help on finding a new phone plan and making me laugh. Scott trained you very well. Awesome AWESOME personality!

Ro
Review №87

We came to get a new phone case for my new note 20 even though they did not have my phone case they found me one at another store and saved us money on a new phone for my husband. We are very pleased with the advice and continos service.

Na
Review №88

From the moment I walked in the customer assistance was awesome. Me and my wife got helped by Mr. Michael Johnson he was ver friendly hand helped us get the best possible deal 10/10

Jo
Review №89

Ed : He was very knowledgeable and answered all of my questions. He did such a Good job for me.

Sa
Review №90

I found Ed off of specifically his google reviews, got in touch with him and he immediately made me an appointment and did everything I asked and more! If you’re looking for a Verizon rep, see Ed. Trust me.

Mi
Review №91

Ed was a great person to work with when I started shopping for my new phones and plan. He was very knowledgeable.

St
Review №92

This was an excellent experience - what could have been a confusing encounter was easy! Eduardo took his time, explained tips and safety concerns and made this a very easy process to switch phones.

JC
Review №93

Great service. I would recommend him to anyone.

ch
Review №94

Ed was AMAZING from the beginning. Answered my questions without making me feel rushed. He’s definitely the GO TO GUY in this area!

Cy
Review №95

Ed was able to help me upgrade my phone based on my promotion available. He was super friendly and helpful.

Sh
Review №96

Ed is absolutely the greatest! He was very detailed in explaining the product and services that would compliment my needs. I felt listened to and he saved me money.

Al
Review №97

Jacob was sooooo amazing he explained everything to me so I could understand he got me the best deal and was so nice I would recommend him whenever you come in thank you Jacob and Verizon for such a great experience

EB
Review №98

Ed was very helpful when I called into the store for assistance. I felt intrigued and decided to take advantage of the deals offered. I was very pleased and comfortable with switching services.

Ti
Review №99

Ed was personable and very helpful. Phone was fully setup and ready to go!

Da
Review №100

Needed to replace my phone. Gina was able to get me in and out in less than an hour. Awesome service

Information
11 Photos
100 Comments
4.8 Rating
  • Address:101 W General Screven Way, Hinesville, GA 31313, United States
  • Site:https://cellularsales.com/stores/verizon-101-w-general-screvens-way-hinesville-ga-31313-3021/
  • Phone:+1 912-369-2355
Categories
  • Cell phone store
  • Telecommunications equipment supplier
  • Telephone company
Working hours
  • Monday:11AM–6PM
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:4–9PM
  • Saturday:6AM–10PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
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