Leon was excellent! He worked for over a month via phone with me to find the perfect automobile. When it finally came in, he called me right away and it was PERFECT! They made me a great offer for my trade and were able to close the deal in record time. Bebo was AWESOME, taking time to inform me of my options and not just rushing me through signatures. He answered all of my questions and was so kind.
I had a great experience at Sun Toyota. Leslie Gray was my salesperson and she did a phenomenal job walking me through every step, answering every question, and making the entire process smooth and accommodating. She is professional and courteous, as was all the staff that I encountered, both in the financial department, the on site insurance agent, and the cool guy from the maintenance department setting up my first routine maintenance appointment. Being that this was my first new car buying experience, I was a bit nervous, but Leslie and the staff at Sun Toyota quickly made those feelings disappear and I drove away with the truck I’ve always wanted. I recommend Sun Toyota to everyone and if you go, ask for Leslie and she will treat you right 😊
I love this place, Great job on getting me financed with a decent rate at a price I could afford. Thank you all so much for everything! Great deal on a brand new car! Thanks you Shawn Najid you were awesome as well as Omar and Mark I really appreciate your hard work. Its true what they say you put out good and you will get good back! Definitely going to refer everyone. Thanks again!!!
I don’t have words to describe how excellent this experience was. We had a fantastic deal worked out ahead of time, and they certainly stuck to their word. They really went above and beyond in helping us through the entire process. Ask for Soteer if you’re looking for the perfect car buying experience. I’ve never had a good experience with a car dealership but Sun Toyota changed that.
This place rocks. I had amazing service from Michael Scott. He made sure I got a wonderful car. Every detail was smoothly worked out and executed. I will definitely recommend Sun Toyota and tell all of my friends to call Michael Scott to get a great deal on an amazing car!
Sun Toyota always takes great care of their clients. My family has purchased our previous 5 vehicles from this dealer and have not been let down a single time.I am leaving this review specifically to the Service Advisor Kira Ritchie; her attitude and patience are one to envy. Kiras ability to work with client, timely updates, and quick responses all make for an experience to remember. I am an extremely pleased Toyota client and this experience is the cake topper.
I worked with Robby Swails- what a superb guy! I was looking to trade my Vehicle for something new. From start to finish Robby actually worked for me to get the deal done. He was professional and caring! In addition, everyone else at the dealership was great to work with and were 100% about me having a good experience. And I did. I recommend them and would use them again in a heartbeat!
We were lucky enough to get a fantastic salesman, in Jason Vicente. We came in, he asked what we wanted. Zero pressure. He let us do our thing, offered suggestions, etc. At the end of the day, Jason and his team worked out a fantastic deal, we couldnt refuse. We love our 2022 Corolla. We highly recommend Jason, and Sun Toyota. On a side note, we didnt plan to buy a Toyota. We were shopping for used vehicles 😁
One happy customer thanks to Ken from Alaska, at Sun Toyota. First time car buyer and my experience surpassed my expectations. Ken really took his time to make sure that I got the car that I wanted at the price I was willing to spend. He was patient, friendly and so kind during our entire experience. Ken even changed my parents mind about Sun Toyota after they had two not so great experiences. We were so pleased with our experience, and hope that Ken will be recognized for his service.
Robert (Swails) was so pleasant to work with. He was incredibly personable and friendly- but also very transparent throughout the whole process. He went above and beyond to make sure that I got the best deal. I would definitely recommend him to my family and friends!
Best car buying experience Ive ever had!! Patrick P. Was our salesman, but he was totally so much more, got me an awesome deal on my trade in as well as my purchase of a new 2021 Highlander. He was more about customer service than sales. Ive met a lot of sales people in my life and 99% are pushy and dont care about what you want, not Patrick! He was not pushy at all and helped me find exactly what I wanted and needed. If you want the best car buying experience go see him for sure, hes your guy! Thanks again Patrick!
I have to admit this was my favorite of all car dealerships that Ive had the pleasure of doing business with. Mad respect to Albert Perez as well as Jose Angel Galindo. The help an work they gave is absolutely fantastic. I am in love with my new ride an would not have had it without this dealership and its amazing team. Thank you for all you have done ... if you need a car this is the place to go.
Superior facility and customer service! I purchased a new 2020 Corolla in August of 2019 and I absolutely love it. Barcelona red!! Fantastic color! Great car! Equally important, the after sales experience and support. Im happy to report, both have been excellent! I keep my Corolla in the best condition possible; including keeping a strict attention to maintaining all serviceas scheduled. I just completed my 20K service. Everything checked out well! The facility is immaculate, clean, and modern. Very comfortable waiting area if you choose to wait on your vehicle, as I do. The customer service is superb! Service and maintenance is always performed efficiently and timely. Whether you are searching for a vehicle to purchase or need maintenance service, you definitely want to visit Sun Toyota!!
Sun Toyota has the best customer service in Tampabay.Getting an Oil Change is a pleasant experience. I had a great plate of Biscuits and Gravy at their diner and enjoyed chatting with the staff. I got my text from the actual mechanic working on my vehicle, as he walked around explaining what all he had done. I love that. All dealerships should do that.Sun Toyota, setting the bar on customer experience.
Bought a new vehicle here and had a great experience especially since I worked with Leroy Bostick! This young man is an asset to Sun Toyota-he has an enthusiastic attitude, wonderful professional demeanor, knowledgeable and genuine with an eagerness towards helping a buyer find just the right car, not pushy at all. Love my Corolla ❤️
Went to just return a rental. Decided to take a little walk and “look” around before heading home. Shawn Najid came up to introduce himself. That turned into a test drive. Which in turn turned into meeting Omar. We also meet Patrick in finance. Our venture ended with a brand new Camry SE.The entire experience was excellent. Everyone we met along the way was pleasant, kind and very helpful. I have nothing but great things to say about the experience, people and facilities at Sun Toyota.Thank you all for everything. We are loving the car and becoming a member of the Sun Toyota family.
Just bought a van here. Traded in my old vehicle. Typical sales hubbabaloo. Over all satisfied with my purchase and experience. Already had something break though the next day. I called service and let them know Id be needing a loaner vehicle. They told me they would get back to me. That was 2 weeks ago.... still waiting.
Well first things first, I went into Sun Toyota with so much anxiety, it was my first time buying a car and I was so nervous! When you think of a dealership usually you go “oh they are gonna try and take all my money, they arent gonna respect my budget, etc” well as someone who had those same fears going in I am so relieved to say that Sun Toyota was so welcoming. The person who helped me with everything was Jen AND SHE WAS AWESOME!!! She respected my budget, she made the whole experience fun, she explained everything about the vehicles I was looking at and she made everything really easy to understand. I honestly will never buy a car anywhere else. The entire team was so caring and treated you like you were a friend. And Im an adhd anxiety ridden awkward person so the fact that they made ME feel comfortable and held my attention says A LOT. Thank you so much Jen and everyone at Sun Toyota!! Ps Management team, Jen deserves all the praise!!!! She was AMAZING!!!!!!!!
I had to buy two cars, in two months which was extremely stressful due to the situation. Ray helped me with both cars. He made sure I had the answers I needed, when I needed them and made the experience a little easier. And my car is awesome. Thank you!
Definitely the best car buying experience I’ve ever had! Huge thank you to Jay Riggins for putting me in my new ride and making this easy and affordable…would definitely recommend Sun Toyota to first time buyers!
I am a college student at USF in need of a car. I been through a few dealers from New Port Richey to Clearwater in search of a used car. I been searching for something newer with few miles and that’s affordable. Knowing Toyota as a brand of very reliable cars and trucks, I thought I might be able to get something that would last me until I was out of school. I met Leslie Gray, as she introduced herself through email after looking at a car online. She asked me what I was looking for and if I was available to come meet her to talk more. I set a time and went to meet her. Let me say that she is the best person to help you buy a car. She went through a few cars to help me find something I wanted. However, my heart wasn’t set so she got her manager to let me test drive a new Corolla. That was it! I fell in love with that car and only want that car. At first, it was to expensive for my budget however she did her due diligence to help me lower the car. She was on my side. She is a wonderful person not only as a salesperson but as a human generally. She is kind, informative, and doesn’t pressure into something you don’t want. She is determined to help you find your dream car and is willing to work with you to make it happen. She made the experience so much more than just going to buy a car. She made it comfortable to ask questions and help determine what was best for me. I am not paid to write this. I am expressing how great she was.
Sales is always super easy and friendly to deal with. Jen raborn is super professional and keeps everyone on their toes. We bought a 4 runner that needed a new battery and 2 front speakers shortly after purchase and she kept in touch and involved in the situation the whole time making sure no one was slacking. If you’re looking to trade up your old for new. Get in touch with Jen. She will make it happen.
Nicole in sales was super helpful in ensuring I got the exact car I wanted. She went above and beyond and even held the car I wanted longer than usual, and the overall process of purchasing the vehicle was pretty quick and overall a pleasant experience! Brian in finance was very helpful and understanding in working with my purchase needs for my car. I would recommend both Nicole and Brian to anyone looking to purchase a new car, also highly recommend the RAV4 Hybrid XLE ;)
Just purchased my 3rd vehicle from Sun Toyota. Even though I live closer to two other Toyota dealerships I will always choose Sun Toyota. They make the car buying process so easy and stress free. Everyone I have dealt with has been professional and helpful. They treat you like a human being. Not just another sale.
My husband and I had a very nice experience at Sun Toyota buying our new Toyota Highlander. Our salesman, Robbie was extremely friendly and helpful. We never felt pressured or coerced. We would definitely recommend this dealership if you’re looking to buy a vehicle.
Sales Person Pankaj Gonbare at Sun Toyota is World Class! Sun Toyota is the real deals per! Pankaj is super professional and friendly. Very flexible in working with us as we wore our masks to stay as safe as possible and he did the same and was sensitive and understanding. Very transparent, goes above and beyond! Walked about feeling great due to world class experience that Pankaj provided along with Sun Toyota. You now have a loyal customer for life!!!Thank you so much Pankaj! Thank you for such an outstanding experience!Will
We had a great experience with Sun Toyota. Particularly Leroy Bostick, he was great. He worked hard to find me what I wanted, and kept in frequent contact. I never felt forgotten. With vehicles hard to find, he was so patient with me and my wants. I would highly recommend if you looking for a car, go see Leroy. You will not be disappointed. Also I have to mention Paul S. he is the finance manager, he was so personable and funny. Made paying for my new truck fun. I cant forget Willy in accessories, who not only stayed late to install the item that I purchased, but was supper friendly and easy to deal with. Thanks guys you were all great.
Excellent work and service. We had some miscommunication at the beginning. Their ability to help correct the issue was great.
Very nice place. Everyone professional. Neat and clean showroom. Leslie Gray helped us to purchase our Toyota Camry. I would recommend Sun Toyota and Leslie to anyone looking for a good and fair transaction. Brandon in Finance was also nice to work with.
We purchased our 2 vehicles at Sun Toyota in 2012. The staff there was friendly, courteous, knowledgeable and fairly priced. Now, 8 years later we went back again to purchase another Toyota. We sign the papers tomorrow! Cant wait!Same satisfaction as in 2012. Great dealership! I highly recommend them for your next car purchase.
I have always heard of Sun Toyota but because I am in the East part of Tampa, I really thought it was too far to drive when there are about 5 Toyota dealerships within 10 to 15 minutes of where I live. I could not have been more wrong. I have had an amazing experience purchasing a vehicle for my son. I was told by two dealerships that what I was looking for did not exist and I should just increase my budget or change what I was looking for. I was in the market for an older Tacoma, that was in good shape, at a decent price that could be a first truck for my son.Paul Perry found this for me and I could not be more excited to give this to my son and know in my heart he will be safe and protected out on the road. Paul went through many requests that I had about the truck prior to me even seeing it. I asked him to make sure it was something he would put his child in... did it run well? Did it feel solid? Did it smell of the previous owner? Anything I asked... he would check on. Not only did he fulfill these goofy requests, he did it like I was a million dollar customer, when I was only spending about $10K.Thank you Paul and to the entire team at Sun Toyota for all you have done to help me, I am very grateful and happy that I took the drive from East Tampa to buy this great truck. You will see me again soon when I trade my current Camry for a new one...All my best...Dan Gray
I had poor experiences trying to find a car at two other dealerships before stopping at Sun Toyota. Everyone there was so welcoming and helpful! From start to finish, they made the car buying process much less stressful than other dealerships. Perhaps as important: THEY ARE WELL STOCKED! Even with the chip shortage, they had a rare model of the Toyota I wanted and offered me a very fair price for it. There was minimal negotiating needed and accessories thrown in. Zachary was my salesman and he was very honest with me about everything. He even took the car I wanted off the showroom floor to test drive rather than having me drive a similar model on the lot. Thats above and beyond! The accessory representative was very honest with me as well as to what I needed and didnt try to sell me on something I didnt need. The finance representative was absolutely amazing in explaining things to me and getting things done quickly without pressure. I would highly recommend Sun Toyota to anyone searching for a new or used car in the months ahead. They have the best selection of vehicles around and youll be treated much better than at other dealerships.
Had an overall good experience. Jason Vicente was extremely helpful, friendly and informative. And not pushy what so ever. Made the process smooth and hassle free. Would highly recommend to family and friends and would consider doing business again, if ever buying a vehicle in the future. Thanks again Jason keep up the good work.
Great customer service from Brian Hickey for both of my vehicles. He ensures that you are treated with curtesy and honesty.
Patrick Chaban (in finance) lies. Do NOT work with him. He completely lied to us about purchasing the extra warranty and said it was a one time payment that can be paid with a credit card!!! Obviously we later found out that was a total lie and the extra fees were added to our monthly payment - which now we can’t afford and they said there is nothing they can do about it. Patrick denied the entire conversation. Total scam. There should be cameras in these rooms. Patrick is the most deceitful human I’ve ever met and truly hope no one has to go through what we did. We will never buy from them again unless Patrick is no longer employed there.
Andrew helped us in looking for a new 4Runner and was amazing! He was patient, extremely knowledgeable and we felt completely at ease during our car search. We couldn’t recommend him enough if you’re looking to purchase a vehicle!
Do not shop here, but if you do make sure you record every conversation you have. They work in bad faith and will flat out lie to you. Do not work with Patrick in finance and make sure you ask to work with someone else. Take pictures of the contract that you and the sales rep agreed upon, finance will switch the numbers and you will end paying higher. Also when finance tells you that the warranty upgrade is a one payment, that you can pay with a credit card, it is a lie and that ends up being your monthly payment. We will never be back to this corrupt place.
Im always treated with respect here. There are several closer Toyota dealerships to me. I drive by to go to Sun.
Had an appointment at 11:40, my car was not started until 1:00. Car not finished until 4:00. maintenance was more expensive than I imagined. They have hybrid parking but allow non hybrid trucks and suvs to park there.
My husband and I were told free keys if we lost them. Now we have to have at least one set to get the free keys. This makes no sense at all. Worst place to get a a car. Make sure you read fine print on EVERYTHING. OR ELSE YOU PAY 700 DOLLARS OUT OF POCKET. REDICULOUS.
Went in not expecting much, just to see what we could look at or get approved for. Met Anthony right away and he was great, went above and beyond to make us feel comfortable and answer any questions we had. Anthony did his best to get us in the car we really liked. Thank you Anthony and the team at Sun Toyota for the friendly, great service. We will be back and tell everyone of the great experience.
Leslie was great, and made my experience that much better. I was very happy with her. I was also happy with the gentleman that help get my car finished so quickly with the add ons. I could not ask for better service.
We’ve been at a few dealerships the past few days while looking for a new vehicle and the customer service at Sun was unmatched. Michael Shumaker was easy to work with, extremely professional and worked hard to assure that all of our needs were met. Buying a car is often stressful but working with Michael was a breeze. We will not only be back for our personal cars but recommend Michael and Sun Toyota to all of our friends and family!
Amgad Khalil worked with me, he helped me find the perfect vehicle for me and my family. I purchased a pre owned 2018 Highlander in very good condition. Amgad made the experience comfortable for me, was very patient with all my questions and did not pressure me at all. 10/10 would recommend friends and family to go get a car at sun Toyota.
My experience at Sun Toyota was amazing! The sales rep and financing rep that helped my husband and I were amazing! Shawn Najid and Lou in financing were very helpful and very patient with my decision! I will continue to recommend this dealership to friends and family!
No one greeted me in the lot so I walked in and spoke to the receptionist. She called over an associate by the name of Christina. Christina was able to find me a brand new Tacoma. She stated that it was the last one on the lot due to a microchip shortage. I was able to get a decent price on it and she shared her fries with me. I also had my windows tinted and they did an excellent job.
It was very nice, and clean facility. Staff were professional and constantly helping customers.My service adviser was Ray Davis.... very knowledgeable, kind and professional.I will definitely go back for my other two Toyotas services.
I had such a great experience at Sun Toyota that I had to share with others looking for vehicles right now. Tyler assisted me and did a great job explaining the vehicle to both my son and I. We felt very comfortable with his approach, his professionalism and his honesty. His sales manager Omar G. came and assisted us to finalize the sale. He went out of his way to make sure we were comfortable with the car, as well as the terms, and so many of the benefits that we were entitled to just from buying from Sun Toyota. Love this place! I will return for a trade in for my wifes vehicle. Thank you again guys!!
I had a great experience at Sun Toyota, I had been looking for a car for 10 weeks due to the shortage of vehicles and was able to find one in Tampa. I had the opportunity to speak with Mr. Lacey and was he able to get me a price and be up to date with me. I had to travel from Texas to Florida and the whole service, transition and purchase was smooth and transparent. I have been very happy with my purchase and because of their service, I am already looking at another vehicle and will fly again for the new vehicle in the future. Thank you Mr. Lacey, service and finance for the easy process.
Buying a car as a first time buyer is scary, to say the least! Going to Sun Toyota was the best choice I could have made. Pat Hayes was so helpful and knowledgable about the vehicle that I was there to buy. Special shoutout to Lou Rastelli!! He made the finance portion easy to understand and worked within my budget. I appreciated his honesty and kindness towards me, as I came in not knowing much about the process. Sun Toyota made my car buying experience enjoyable, which I didnt believe was possible! Thank you Lou and Pat so very much!!
Excellent experience at Sun Toyota. Jesse with the sales department worked with me in buying a new truck. He was quick and efficient in getting me trucks to test drive and getting numbers. Lou in the finance department went the extra steps to ensure I got the best rates. Both gentlemen were super polite and friendly, I didnt feel pushed into something that wasnt gonna fit what I needed. Overall the process took a little over 3 hours which is very fast for buying a vehicle and I will strongly consider future purchases with Sun Toyota. Top notch experience
The first thing is that I send various emails to fix my First and Last Name because they have my information wrong. They write the information wrong because they always were in a rush to do the deal and to run your credit. Two weeks later still no answer from the dealer or salesperson to fix the information. The Dealers experience was fair, I drive 2 from where I live to visit the dealer and buy. It was my first time buying a car and I buy it. I was expecting more information from the sales persona and finance office. I feel like they took advantage of a first-time buyer. All the was fast ad in a process rush. I buy the car but it arrived the next day at the dealer, so they offer me a rental car. I thought I was nice to them but the vehicle didnt have gas and the GPS didnt work. I let the salesperson know but the excuse was they have another client and there is nothing they cant do right now. Just a few minutes later that a buy the car. The only good thing about the dealer was the person that sells the accessories for the car. Very patient and explain everything the right way and take his time to answer all my questions. He is the kind of person you expect from a dealership.
I purchased a Toyota Tundra from Amelia Lara. It was the best experience at buying a car. She was knowledgeable and understanding. Still having a no pressure attitude. This is why I will always purchase my vehicles from her and Sun Toyota. Great Job!!!
I live in Georgia and I drove all the way to sun Toyota in Holiday because I couldn’t find the car I wanted and the prices in my area were super high…long story short I got a call from Shawn Najid, he found the car I wanted and worked the numbers for me before I got there…my car was detailed and ready to go,went in and met Omar the executive manager he was very professional and Lou in finance was awesome as well… my car came with a free life time warranty and I got a great deal on it I will definitely come back and recommend everyone to check them out.Greetings from Liberty county Georgia, thank you Shawn 👍🏾👍🏾
Leslie Gray Is the best. Loved the experience. Painless and a lot less expensive than I was thinking I would have to spend. Dont get me started on the lifetime warranty. Best experience I e ever had buying a vehicle.
Thanks to Trey (in finance) for his theatrics and arrogant attitude we took his advise and went to Deluca Toyota in Ocala and bought a new 2022 4Runner. We not only saved $5,000 but had the nicest salesman and finance guy. We walked into SunToyota with a draft from the bank (guaranteed financing) and money to put down and the response from Trey was go ahead and go to Deluca Toyota because I can’t wait for you to come back here after they screw you over so I can laugh at you. This being because they wanted to give us $6,000 under market value for our 2020 Jeep Cherokee because it needed tires. By the way according to Trey you can’t go by KBB it’s not accurate. Very professional guy (NOT) and then told us don’t let the clothes fool you I’m from Tennessee, not quite sure what that meant but ok! I will say though our sales guy Jay Riggins was awesome and very nice! Jay you need to go to work at Deluca Toyota in Ocala they are a family owned business and they don’t treat you like another number.
Recently bought a used vehicle at this dealer.Pros: Exceptionally clean and spacious building and car lot. We worked with Louis Webster and he was incredibly patient with us. We were wanting to look at two vehicles at the same time because we had very young kids with us. He happily accommodated our request and let one of us look at one car while one of us test drove the other car. He was very nice and never rushed us once.Con: The time it took to finish up with financing took forever. As mentioned above, we had two very small kids with us.Overall: It was a pretty good buying experience. Better than weve experienced at other large name brand dealers. Outside of the time it took we didnt have any complaints. Ask for Louis Webster.
Jeff and nick took care of me so well. Finally settling on a car and all. Took the bank to finance me almost 2 months because they wanted to change my contract but Jeff handled it all. Nick is very professional. Down to earth. Overall a good experience besides the financing. But Im still waiting on my $25 gift card they were suppose to send me since they didnt put gas in my car when I came to finish up everything with the finance and all.
Purchased a certified used 2012 vehicle in 2017. Fast forward to 4 years, the vehicle started making a cluttering noise. Keep in mind Ive changed the oil in this car at every 10k. I purchased the vehicle because of the lifetime warranty they advertised at the time, as if theyd stand by their vehicle so as long as the customer did their due diligence. Anyways, vehicle turned out to be burning oil at an unusually fast rate which is the cause of the issue. They processed the claim and I was informed the warranty company declined the fix of the engine because I could not show proof of two oil change and did not change engine and cabin filter at 30k. I had a good laugh😂. Note to self. Toyotas arent as dominantly reliable as ppl claim it is compared to their competitors. And dont purchase vehicles based on dealerships good will, they can find a way to get out of everything. Make your purchase based on your need and take any statement they make that sound honorable and caring with a grain of salt. In a couple of years when I get back in the car market Im exploring other brands. Not saying to not use their dealership but dont automatically purchase a Toyota because of the reputation. Its not as reliable as one may be led to believe.
Patrick Pintavalle went above and beyond to make sure I found the exact truck I was looking for. The pricing was competitive and transparent with no back and forth games. I was able to walk in, find a truck, and leave as a happy customer in record time. Ibrahem Hamed in finance was fast and thorough in explaining all the details and benefits of their protection plans. I will without hesitation recommend Sun Toyota of Holiday to anyone in the market for a new or used vehicle.
It was a good over all experience, they showed the cars around and let us test drive it. The paper work and everything was explained and was easy. Only complaint I have is they were supposed to detail my car and clean it from inside before I take it and that was never done when I came back after a couple of weeks and told them it wasn’t cleaned from the inside they said we did detail it and ignored my request and so I had to go back home with dirt in my car :(Update: the General manager was understanding and he reached out to me and had my car detailed! So I just wanted to thank him for that!
Great place to buy a car with a lot of varieties, but the salesman what’s really make a difference! Soteer was my salesman and couldn’t ask for any better salesman to help me! What a guy! He is so polite and really cares about his customers not just trying to make a sale! Highly recommend him for all of your car needs!
Jason Bulluck was beyond phenomenal. We came in with a really specific ask, hoping it would be easy to handle and Jason was right there with us. He helped us work through our needs with financing and even got us a great trade-in deal -- but it doesnt even stop there. Our trade-in vehicle put us in a really tight spot, and we needed some help getting it to the dealer and getting home. Jason went out of his way to help us get the trade-in to the dealership and get my partner back home afterward. There are no words for how above and beyond that customer service is! If we have to go back to Sun Toyota for any reason, we will definitely be looking for Jason again. Thanks so much for everything!
Fantastic salesperson Robert Swails who spent a bunch of time getting us familiar with our new car. Great dealer and people
We’ve been going to Sun since before they expanded and moved. We’ve purchased two cars from them. I would have given them 5 stars, but the service department!! Or should I call it disservice?!! Why do you have the little old man greet you? What is the point of making an appointment? We stood there for twenty minutes. No one said anything to us. The little old man was running back and forth but from what we could see not really doing anything. We finally said something. We had a appointment, it’s not like we dropped out of the sky but that’s how we felt. We purchased two cars from Sun, we’ve always taken them to sign for service. We don’t feel like valued customers. All they have to do is LOOK at the computer screen and see our entire history there. I felt like nothing more than a number. I could get better service and feel more welcome taking my car to the tire place across the street and pay less. Give me a reason to keep taking my car there for service??
Steve Gilbert was want you want a car salesperson to be: not pushy, understanding, genuine, direct, no double talk.Thanks for a good car-buying experience.
Going to Sun Toyota for your new car or SUV? ASK FOR AMELIA LARA!! She will take care of you from start of your search until you get your keys. You will thank her long after you leave the dealership. She provides an excellent service BEFORE & AFTER THE SALE!!
I found Sun Toyota while doing a web search for a Toyota Highlander hybrid.I called SunToyota and salesman Louis Webster answered my call.Although he was a relatively new salesman at Sun Toyota he spoke to me with experience, confidence and enthusiasm.We negotiated a price for the vehicle. I put down a deposit to hold the vehicle.The rest of the day I spent getting loan approval from my financial institution.By the end of the day I got approval and a check cut for the purchase of the vehicle.I called Lewis And told him I would be driving from Jacksonville to Sun Toyota to pick up the vehicle.Unfortunately the night before I was to leave, a conversation with my wife lead me deciding to not buy the Highlander.When I call Lewis the next morning to give him the bad news he was more than gracious and understanding about the family situation and not making the purchase.He did offer me additional incentives and said that if there was anything else he could do to close the deal he would try to do it.I told him to deal was perfect it was just the conflict with my.I told him I would wait until after summer and if I made another purchasing decision for a Toyota I will call him first.Lewis was very understanding and immediately worked out the deposit issue.I was impressed with Lewis’ customer service and I’m sure as he will be one of Sun Toyota’s top performing salesman.Although I live in Jacksonville Florida when it comes time to buy a Toyota I will call Sun Toyota first.
The only dealership that have new inventory and used Ive been in the market for around 6months with no luck for a sienna...Shawn was my sales rep he was extremely knowledgeable and helpful,I got a great deal on my trade 👍 and even greater deal on my 21Sienna fully loaded, Im very happy and thankful for the team I worked with Shawn Najid Omar and Louis thanks again 😀
Nick N was a pleasure to deal with. he made the car buying process very easy and got us the price we needed. Abe, in finances was also a great help. he was very pleasant and friendly. overall a great car buying experience.
We worked with Jackie Olson who gave us a great deal on a vehicle which we absolutely love. The prices at Sun Toyota are better than surrounding dealerships and they are willing to work with buyers and even stay late if that is what it takes to earn business. Jackie helped explain everything to us that we had questions about and even showed us features on our new vehicle that we didnt even know existed. Thank you Jackie, and thank you Sun Toyota.
Great overall experience. Leroy did a great job finding a vehicle that suited my needs and my price. It was worth the drive. Thank you
Had a wonderful experience at Sun Toyota, yet again! 2nd vehicle purchased from Alex Peno. Process was a little challenging, but we were able to find a happy medium. 10/10 recommend Sun Toyota, even after purchase Alex still checks in every few days to make sure everything is still good.
Soteer was kind and patient. He knows his stock and when he didn’t have an answer readily available he got the correct indication for me. Not pushy, respectful and a man of his word. Very happy to have had Soteer assist me with my purchase.
All in all I had a good experience buying from the dealership. With one exception, everyone I worked with was prompt, helpful and on-point. Soteer Lotfy, the salesman who guided me through the purchase, is a credit to the dealership. Abe, the finance manager, came through for me in a big way, too. There are good folks who work here that can make your purchase swift, pleasant and efficient.
This was the BEST car buying experience Ive ever had. Paul knew what we were looking for, communicated often, and got us into the perfect vehicle for our family. Our finance guy, Abe, was expedient and answered all our questions about the fine print. I will be sure to see Paul at Sun Toyota for all our car buying needs in the future.
Cher Paxton is an amazing salesperson. We were looking to get a car for our 16 yo daughter. Cher communicated with our daughter to find out her preferences as well as ours. She was super friendly and very kind. Most importantly she was very honest. We came to look at a car that had not yet been inspected, it was a recent trade-in. Cher let us know that they found an issue with the vehicle. I am so grateful for the integrity of Cher and the mechanics. We would highly recommend visiting this dealership.
It was my first time buying a vehicle at a Dealer, Shawn Najid helped a lot, he was very patient and knowledgeable! I really appreciate his help and the time he took with me on buying my new car!
Lou, Shawn and Omar were amazing. Treated us just like family. Amazing customer service!! Very satisfied when I left. Thank you all for the amazing experience
I’m impressed with how quick I was approved and driving my new car. I bought a 2019 certified Rav4 and it’s like brand new!!!! Thank you again Leslie Grey who helped me obtain my new ride!!! I’m loving it!!!!!
Me and my boyfriend had the worst experience we could possibly have at this Toyota. We still have the truck that we purchased but we are not satisfied at all. We feel as if everything was a scam. We didn’t get the answers we wanted to the questions we have. Everything was a big secret. We couldn’t receive a call back from the finance manager we working with. And after all was said and done all the finance manager, named Bedo had to say was “please don’t leave me a bad review. We have family’s to feed” as if we don’t have families to feed as well. As we walk out with a different deal than what was originally made. We are so angry with sun Toyota. And we are not finished yet. Apparently I can’t speak to anyone who is higher up though.
Lee was great, he is a True Proffesional. Answered all my questions and went over every option.He had me In and out with ease. Highly recommended
Todays visit was great. Just in for a safety recall. Rachelle made it quick and painless. I only deducted a star because in the past Ive been told I need new filters or windshield wipers when I literally just changed them.
After searching for a dealer that wouldn’t up charge or play games, we started chatting with SHAWN at Sun . He easily walked us through the process, found us the vehicle we were looking for, had it washed and detailed and the paperwork already started when we came in to the dealer . Painless process, very satisfied.
I just wanted to thank Leroy Bostick for his help. I had a specific financial situation and a trade that I still owed money on and he was able to pull it all together and I am now the proud owner of a brand new Toyota Tacoma! I am so happy with Sun Toyota and the team involved in my purchase. Plus, its Buccaneer Red. Fire the Cannons!They really can help anyone get a vehicle.
Like all car dealerships you have sharks, but then you got a few who quite personable and wont push for the higher car that could be out of your buget.Ask for Vinny F. He really took the time and didnt mind how indecisive I was. We took a good portion of his day, jumping from laggy computers to the damp outside. We walked the lot, picked out cars and chit chatted. Never feeling rushed nor pushed to a car or truck my husband and I didnt need. If and when we do get another vehicle, Ill definitely ask for him again, the experience he gave was undoubtedly the best time I ever had to deal with at a dealership.
Best service I could have while shopping for a new truck. Jason B was my salesman and he made this process extremely easy and got me in the exact truck I wanted for the right price 10/10.
I had to drive 2 hours to make it to the dealer. to close a deal that was discussed over the phone. When i arrived they completely changed up on me. gave me a price that was never Spoken of over the phone. I was dealing wit the finance manager and asked him to get me in touch with the general manager and told me if you dont like the price have a nice day . horrible experience definitely dont recommend this place!
I just got done buying my second vehicle through Sun Toyota. Each time I’ve been there, my wife and I have had an incredible experience. The sales team is made up of a fantastic set of teammates and sales professionals That will bend over backwards to help you get into a vehicle that you want. I think highly of Sun Toyota and their sales team as well as their service department and I will continue to do business there because of the experiences I’ve had.
Jesse was very reliable, professional, and accommodating to our circumstances. All interactions were polite and courteous. Would highly recommend talking to Jesse and letting him work with you to find your next vehicle.
I was skeptical of the car buying process but Jacob Cocca was wonderful at every step along the way. He did not try and upsell me on things I didn’t need or want. He clearly explained everything and answered all questions. Even during the chip shortage and the nature of the industry right now he kept me updated and informed and I was pleased to be able to walk away with a new corolla. Sun Toyota is lucky to have someone so good with people. I highly recommend jacob to anyone who is looking at shopping at Sun.
I was web searching for a vehicle and then submitted an application. I was then contacted by Leslie who I informed I do not want a runaround! I went there on my schedule and test drove my car! They asked me what I was in the search for and MY price range. I gave them the information and less than 2 hours I drove away in my new car at my price and budget! The warranties and finance people did amazing! Thanks again to Leslie giving me an amazing experience buying my new car! I will only purchase all my cars from this dealer!
I just got a Toyota CH R and I absolutely love it! I had the pleasure of working with Leslie on the sale and Luis from Finance was absolutely amazing. They got me the absolute best deal and I couldnt be happier. Thank you Sun Toyota team for all you do.Sincerely,Sabrina