Great service as usual; I did notice that their facility is losing the top-notch appearance that use to have it in the past; this could be the result of many reasons (COVID-19, IDA, etc) but looking forward to seeing Baker Buick GMC goes back to their pristine appearance.On a side note, if Mask is not required anymore they should remove all signs or it is required inside their facilities they should start with their personal using it.

It was a great experience. We were in and out in no time. Never felt pressure from Todd or Kirk, they were awesome to work with

Sales was great. Due to an unfortunate accident, I had to bring my truck in for repairs. $19,000 worth. They built that truck almost from scratch. It rides perfect. Really great job. Kudos to the repair team.

This place COMPLETELY LIED about the used car my daughter bought. I would suggest to never buy anything from this underhanded and conniving car dealership. If I could give them a minus zero star rating I would..

Loved the fast and efficient service. The car wash was a very pleasant unexpected surprise

Hello! We are from Florida and had a huge mess on our hands with a emissions/DEF censor gone wild while pulling a 30 camper. We called Gay and she was above and beyond accommodating!!! We took the GMC Diesel in and even though it took 3 days to get the part it was fixed by an amazing tech (Jacob). Home, 729 miles later, safely and would drive back to your dealership when trade time comes around!Feeling blessed to have met you all,Ralph and Lisa Russo

My 2017 Chevy 3500 was in for service. The Service Dept staff is professional and courteous. I was kept in formed in the progress of my service and in addition all recall work was done without having to schedule another visit.

Joshua Williams is a great sales person. Highly recommend him to anyone looking to purchase a new vehicle. Everyone was so sweet. Thanks again

Staff was friendly and very helpful. the work they did was very satisfactory. the fact that they washed and cleaned the vehicle just made the experience that much better. thanks

This dealership was so easy to deal with. We felt welcomed and comfortable from the day we walked in. Todd P. Was an excellent salesman and did a great job for us. Highly recommend the dealership and definitely look up Todd when you get there. All around great experience.Ok so I had to come edit my review after my first experience with the service department. So I noticed a couple days after driving my new truck that the steering wheel wasn’t centered. I went to the website and tried to make an appointment. The next available appointment was an entire month out. So I scheduled it. My appointment was for 1 pm. I handed my keys over to the service department at 12:40. At 3 pm the associate came to me and told me that they just started working on my vehicle!!! I was the only service customer waiting in the waiting room too. Another two hours later and they finally were done with my truck. I sat in the waiting room for 4 hours. When I went to leave they tried to charge me for an alignment after it was off from the factory. I had to get the manager involved to plead my case. I then leave and get on the road and head for home and low and behold the steering wheel is still off centered. The service department alone makes me not want to deal with this dealership again.

The Service and Sales team were both excellent. This is an edit to my earlier review. The dealership was very accommodating and assisting me with my service and sales needs. I would highly recommend this friendly and family oriented facility!

I’ve never been treated so well by a dealership in my life. I will gladly recommend and refer anyone I know looking for a new or a good preowned vehicle.

Bonnie Was Amazing ! The Fastest, Most Smooth, and Fun experience! Only there for 3 hours ! Literally the fastest !!! HIGHLY RECOMMENDED !!!

Nothing but good things to say about this place!!!!!! Everyone we talked to was very straight forward and polite!! Made buy a vehicle so worth it . My son purchased a vehicle on the Thursday and I went and made the purchase on the following Monday. Best decision ever!!!!

They serviced my vehicle in a very short amount of time with quite the workload and my rental process was easy and pleasant!

I have purchased 8 new vehicles since I have been driving, and this was by far the fastest, smoothest and easiest purchase Ive ever made buying a vehicle. The staff was top notch! Definitely doing business with them again at Barker GMC! I couldnt ask for better service!

Very courteous reps and mechs. Very satisfied!

The service was done in a timely manner. The people were so polite. Great atmosphere.

I went here to make my first car purchase. I live in New Orleans and drove there after work, getting there about an hour before closing time.I had no idea buying a used car could be such a pleasant experience. People talk about how stressful the process is, but they made it not the case! They stayed late to explain the financing process and forms to me in detail, and helped me trade in my old (frankly bad) car to help me out since it was my first time doing something like this.When they found out I had forgotten my key and deed to my old car, they actually drove out to New Orleans later that week to pick them up from me, all on their own time.They just mailed my license plate to me so I wouldn’t have to make the drive again. I can’t recommend this place enough!

Very courteous and helpful with everything and even after the sale of our vehicle

Very easy, quick, and friendly service from the sales department to the service department I wish I would have dealt with Barker before being this is my first time dealing with this dealership I am very satisfied 115%.

If you’re stopping by here to purchase a car, look no further after this stop. This is one of the most friendliest car dealerships i’ve ever been to. If you come here please look for or request Damon or Hank, they’ll make sure that your satisfied before you leave the lot above all else! I can’t express how valuable they are to that company, because i’m definitely referring them to my friends and family as well!

Well...since you asked it was NOT very good experience. I went a week ago for a standard oil change on my Denali HD and after the service they told me there was a small leak on what had looked like a transmission line. They couldnt see about that day(which was completely understandable) so she said they would make me an appointment. So they made me an appointment for 7 days later and told me to be there at 7:30 am so they could figure out the leak and repair it(I said great see you then). I arrived that morning for my appointment I dropped my truck off at 7:45 am and was anticipating the call to see what was wrong with my vehicle. 8 HOURS PASSED with no word so I decided to call them. When I spoke to the service department they told me that my truck has not even been looked at yet???? I was given an appointment and waited 7 days to come in and after 8 hours in service it hasnt been seen yet. I could not believe that.... they should have made an appointment to see my truck when I brought it in that is what an appointment is I thought.... apparently not!! So they ended adding dye to my oil because they did not know where the leak was coming from and I will need to bring my truck back AGAIN to see if they can find the leak. My only issue with this is when you make an appointment stick to that I need my truck for work and I worked my schedule around this appointment and it was a total waste of my time.

Hands down the best experience my wife and I have ever had buying a vehicle mainly due to the outstanding, friendly, welcoming, no pressure, professionalism provided to us by sales rep Nikki Pierce. As long as she is working there, we will be return customers.

I went for my first free oil change for my 2020 GMC Sierra AT4. I asked to please rotate my tires after the oil change. Gave them the keys at 10am while I sat in the waiting area with only two other customers waiting with me. I didnt get my truck back till 12:45pm. When I did get my truck back they told me that they could not rotate my tires because i have aftermarket wheels. I purchased a $850 wheel and tire coverage package (Specifically asked if it would cover aftermarket wheels and tires because I knew I wasnt keeping the factory wheels and he said yes) when I bought the truck that GMC sold me to cover any damage to wheels or tires. I told the service department about the wheel and tire coverage and they said no it doesnt cover aftermarket wheels. If this is the case I want a full refund for the wheel and tire package I purchased. Terrible service and I will not be back to Barker GMC to service my truck or purchase another one.

Bonnie was awesome and explained everything I needed to know about my Encore and the services.

Barker GMC was very helpful with my vehicle purchase. I felt no pressure from the sales team to purchase. They offered excellent sales pricing and good trade values. Great experience, definitely recommend!

Very prompt and professional service.

We have purchased over 20 GMC vehicles from Barker. In fact we just purchased a 2021 Denali on Nov.2,2020. The reason we bring all our business here is that the dealership is run honestly & efficiently- thanks in part to Mike Barker and his ethical business practice. The service after the sale does not drop off after the sale. The service department goes above and beyond to ensure your vehicle is always in tip-top shape by delivering prompt, courteous service.

Drove three hours last night to look at a truck. When arriving to the used lot my sales man had already left and had to use another salesman. After test driving the truck I told them I wanted the truck and that I will leave a deposit or money down till my bank opens Monday. They preceded to tell me they cant take money down or hold the truck. Pretty much i wasted 6 hrs to do business with these people. I called the sales manger trying to explain to him what’s going on which he didn’t care. They only care about themselves not there customers. After telling the sales manager that he hangs the phone up. BAD BUSINESS.

Pleasant personnel, quick service.

He took his time with us explain everything to us and I like that and that made me understand he was excellent person thank you

When my son andI originally walked into the dealership, we stood in the lobby for approximately 20 minutes. They had 3 salespeople sitting at their desks and the receptionist never looked up. While waiting a female walks into the dealership and is greeted immediately. At that point my son and I left without being helped. We only returned because my son was intrested in one of your vehicles. You almost lost a customer.

I recently bought a 2020 Buick Encore with Barker Buick. This was my first new car purchase that I was doing on my own. It was a daunting prospect, but Todd and Jerry were so helpful and so patient with me througout the entire process. Both were very friendly and walked me through every step of the process. I love my new vehicle and could not have asked for a better car buying experience. I would recommend them to anyone looking for a new vehicle.

The whole experience was so smooth and painless. Kendall was very helpful and honest and i was very pleased. They made buying my first truck and birthday amazing.

Every associate/Barker employee who walked through the door greeted us and asked if someone was helping us or asked how we were doing. Such a welcoming dealership!

Had my oil changed. They also replaced the air filter.

Virtual experience handled excellent and process smooth.

Todd Patorno & Kip Butcher was Awesome! I have to say they were the best I ever had at any dealership I been too. Todd & Kip was very educatable about the Vehicles. Todd & Kip will the reason I return to Barker GMC. Todd was very patient with explaining everything about the Vehicles & Service department & on star & he answered all my questions on the test drive. Kip was very patient with getting my note where I needed it to be. They are Awesome employees. See yall in few years for my trade in!!

Lamar was the best - Todd needs more trainingDont do what costumers want .sales manager was alright but could done better to much money my opinion.

It was my first time buying from them....they made me feel welcome there...they gave me what i wanted on my trade. Of all the dealerships i have dealt with....they was one of my top 3 dealers that i would keep buying from. Now all they need to do now is give me the right price on trade and the right price on a new one and they will keep my business all the time. Thanks and i highly recommend them to any one looking for a new or used vehicle.

Just poor service overall. Even if you say you only want an oil change they still bring dirty air filters to you in the lobby in front of everyone to try and shame you into allowing them to change it. This is very rude. You could at least call the customer to the window. They also wont vacuum your car after the oil change anymore. Will not be returning.

Made a service appointment for 8am for an oil change and tire rotation. Got a phone call confirming the appointment the day before. Showed up for the appointment and was told it would be 3 hrs before they get to my vehicle. Called the service manager Randy Talbot and he hung up the phone on me. Will never go there again for anything.

I traveled 300 miles from north Louisiana to Houma to purchase my new GMC truck because of their willingness to work with me and their good reviews. They had the diesel truck that I wanted and the trip was well worth it. They took great care of me and care about their customers. I am happy that I bought from them. I highly recommend them.

People were accommodating, friendly, and efficient. I highly recommend this location.

I had no problem with my experience.

Great service, great people, exceeded my expectations.

Always an easy in and out experience for oil changes.

Everyone was very friendly and service was quick and easy

Great people with great service

It’s awesome to go to a dealership and feel welcome and have your vehicle taken care of bye outstanding service technicians and also the staff that greets you.Outstanding service.

Kendall and Kip were excellent!

Excellent customer service. Love my new 2021 Acadia AT4 ❤️❤️❤️❤️❤️

Very friendly staff and quick service! Will definitely continue my vehicles maintenance at this dealership!

First Class Service

Very nice experience with friendly people.

Happy the rinsed my car off. Wish it had been vacuumed. 😂 great service, friendly helpful staff

I was looking for a good second hand truck and Barker had the best selection of trucks available, so I purchased a 2013 GMC Sierra for a great price. Just had the oil & filter changed and everyone in the service dept. was very courteous and friendly. Of course, the price was a good deal also! All around good dealership!

Our salesman Chris Chiasson went above and beyond to make our buying experience easy and enjoyable.

My oil change was done in a timely

Very nice people

My experience at barker, was just as i hoped it would be, truthful,straight up,smooth, and quick, and when i say quick, i mean i was approved and was given different choices to choose from. My salesmen was a fella name Kendall Martinez. Kendall is a honest salesmen, he didnt try to add things and pait me in to get add ons like some tryed in my past. 200% have my business here on out, and the finance guy was awsome as well.

Will see after the work is completed. They have been Very Courteous and Friendly so far. The guy who brought me home was very friendly and we had a pleasant ride.

They were great! Even our car salesman came to greet us!

Friendly and informative.

I bought a Buick. I love my car. I went to get my car serviced. They dont make you pay anything for the first service. I was surprised I didnt have to pay anything that day. It is a great company.

Best dealership ever 🥰

I walked in one morning and told them the problem and what it might be. They took my keys and tagged it and fixed it within 2 days. With no scheduled appointment.

Since they were done with replacement work at 9 a.m. and I needed my bumper refitted due to lower right side than left they could have brought to body shop to have 4 bolts loosened and bumper leveled out before I picked up at 5. No I have to be without my truck another day to make separate appointment with body shop

Super friendly and courteous sales and service personnel. Gay quickly checked my vehicle in for service and advised it would require a couple of days, then Shantel provided the necessary paperwork for a loaner and they had me out and on my way inside of an hour. Once my vehicle was ready, I was able to return the loaner vehicle and had mine back within 15 minutes. This dealership obviously understands that convenience and time is of utmost value to their customers and they are dedicated and focused on customer satisfaction.

The sales and service staff at Barker Buick GMC are professional and courteous. Sales personnel listen to what the buyer wants and makes experience pleasurable.After the sale, the service staff take care of you from the moment you arrive, keep you updated and if other issues are found, they explain the issue before proceeding. If services are expected to take a long time, they offer a loaner or a ride.I have always had a positive experience whether it is sales or service, Barker Buick GMC treats their customers as a priority.

Very friendly and great service.

I like buying cars there, but after it is purchase, the service is not that great.

Exceeds expectations sales team and on after purchase issues and service!I bought a used Acadia frombarker about 3 months ago with a limited power train warranty. I noticed this week the taillight had about a half inch of water in it. The dealer had no contractual obligation to help me with this issue, and covered the $590 bill 100%. The light is a non serviceable LED and needed replacement. I was beyond impressed, in and out in 90 minutes.I am 100% satisfied with my purchase. Lemar was a very low key salesman, zero pushing and very friendly. Lemar’s manager Jerry also was not pushy at all, he was kind and professional.

First time GMC truck owner and I was pleased from initial contact to the finished sale.

I BROUGHT MY GMC TO SERVICE FOR THEM TO FIND OUT WHY MY ENGINE LIGHT WAS ON. THEY DIAGNOSED MY PROBLEM, FIXED THE PROBLEM AND I WAS OUT THE DOOR IN JUST A BIT OVER AN HOUR.GREAT SERVICE AND PERSONEL

Love this place. Buying my second car from them and they always are super nice and go above and beyond to give me the best deal possible. I recommend Barker Buick GMC to anybody looking for a great car at a great price.

They were very helpful and friendly didnt make me feel like they was just trying to sell me something

From start to finish it was a great

Great customer service very friendly and they help you very quick

Good people, everyone is always pleasant and smiling. The whole dealership is clean and well maintained. Gay and Jacob knows you and your vehicles when you drive up to service. They actually do the multi point inspection and recommend needed services at a fair price. Ive purchased 3 Vehicles with Dwayne Chassion over the years and was always treated well. Would not go anywhere else!

I brought my Enclave in the night before service was scheduled. It was ready at 9am the next morning! Wow! Great service!What do I like about Barker? My seat adjustment is always where I left it. The Sirius is where I set it. The mirrors havent been moved.They even put seat and floor covers so I dont have to worry about grease or dirt.And my Service Advisor is top notch!! Always efficient, always friendly and always honest. Shes also the only SA that ever left a message on my phone instead of hanging up.Thank you, Barker!

I had shopped several dealerships from New Orleans, across the lake, Hammond and Baton Rouge and they were all helpful. However, Barker went way beyond that in service. My sale person was Samantha Cleveland, who did an outstanding job, help me get a price that was right for me, and took time & care to explain how the vehicle operated. But more than that was the service after the sale when I needed to have a few things done, she took care of everything and kept me informed the whole way!. I will defiantly do business with her and Barker again!

Smooth. Transparent and extremely easy.

Excellent service friendly people

Easy fast purchase

Took my Acadia in for a oil change.. We had an appointment and arrived a little early and was taken right in.. They where quick so no complaints as of yet.. I will return there to have my oil changed again ..

I HAVE BEEN A FORD GUY FOR OVER 23 YEARS, BUT AFTER TEST DRIVING SEVERAL FORDS, CHEVYS AND DODGE TRUCKS, I FOUND THAT THE GMC SIERRA AT4 WAS WITHOUT ANY DOUBT HAD THE HIGHEST QUALITY, MOST LUXURIOUS, BUT SPORTY LOOK OUT THERE. IT HAS ALL THE NEWEST TECHNOLOGY, MOST COMFORTABLE RIDE AND STYLE FOR THE PRICE. BUT WHAT MADE ME DECIDE ON CHOOSING BARKER GMC OVER ALL THE REST, WAS THE PROFESSIONAL SALES TEAM AND MR. MIKE BARKER GOING OUT OF THEIR WAY TO MAKE SURE I HAD THE TRUCK THAT I WANTED FOR THE PRICE I WANTED TO PAY. IF YOU ARE LOOKING FOR AN AWESOME TRUCK ABOVE ALL THE REST AND GET A GREAT DEAL FROM A VERY PROFESSIONAL SALES TEAM WHO WILL WORK HARD TO GET YOU IN THE TRUCK YOU WANT, YOU NEED NOT SHOP ANYWHERE ELSE BUT BARKER GMC. GMC TRUCKS ITS WHAT DA CAJUN MAN DRIVES AYEEEEE SHA !!!

Kip butcher was our sales person. He was very very helpful in getting us into our family dream car. Very professional and very personable at the same time. I have bought 2 other cars from here and every time we have had such great service not only helping find our vehicle but in the service department as well.

Super nice folks, easy to work with, very pleasant waiting area with coffee bar.

We will be purchasing both if these vehicles. Putting deposits down tomorrow. Cash Purchases willbe final next Wednesday. One for me & one for my Daughter. So excited. Thanks Daddy Blake for these special gifts ❤

I WAS TOLD IT WOULD TAKE A HOUR FOR MY SERVICE I HAD A APPOINTMENT FOR 8:00 AND I WASNT DONE UNTIL 11.30.AND I MISSED HALF A DAYS WORK IF I WOULD HAVE KNOW IT WOULD HAVE TOOK THAT LONG I WOULD HAVE GOT A RIDE BACK TO WORK

Terry our sales person was very knowledgeable and very informative. He took his time and reviewed all features with us. He also made sure all of our questions were answered. We had been to many dealerships and he was unlike any salesman we had interacted with, not pushy, just answered our questions and worked with us till deal was made. Also stayed after dealership had closed and explained on-star features and features of our new vehicle once sale was completed. I thought that was going beyond and above since it was a Saturday afternoon. He made purchasing our new GMC a great experience!!!The Adams Family

Sat waiting for paperwork and listening to salesman discussing football. They used the word sucks so many times I lost count. They were sitting in customer waiting area for all to here. The gentleman James Landry who helping me was apologetic and courteous.

Everyone was very helpful in getting our car repaired! Also, everyone we dealt with was so friendly. Ryan was great at keeping us updated and dealing with the insurance. Thanks!

I purchased a 2015 GMC Sierra 1500 SLT. I was given the opportunity to test drive several different models and after a very informational presentation from a knowledgeable sales representative Samantha Cleveland, I found my choice met all my needs. I had the opportunity to meet several key people within the dealership including Mike Barker the dealer, he took the time to introduce himself. My experience left me feeling good about my purchase. I would be more then happy to recommend to anyone in the market for a car or truck to make it a point to shop BARKER BUICK GMC.

Nice and easy.

Excellent customer care an fast service i honestly didnt wanna leave

Great salesmen, worked quickly to get the job done. Great follow-up service with making sure we are happy with our new Acadia Denali. Chris was friendly and very willing to help in anyway possible.

My wife and I was searching for a good reliable suv to be wifes daily driver with not a lot of miles and reasonable priced. Seen one in particular on their website and gave them a call. We ended up talking to josh williams a very respectful and professional salesman. He had everything ready upon our arrival and even stayed late after closing ours to accommodate us. They were a few things that needed taken care of but he was able to get them all fixed in a timely matter. I highly reccomend barker and Mr. Josh williams for all your car buying ventures!