I am so thankful to have found this place. It was exactly what I was looking for in an auto repair shop. Tim was so professional and very honest in his assessment of my repair request. He gave me detailed information and was straight to the point with how the repair process worked. My vehicle was repaired in a few hours and back on the road. If youre looking for a place with integrity go to The Shop. I will definitely be doing more business there in the future.
Tim was awesome. Very good and talented staff. Quick service. Tim is my mechanic until he retires.
Highly recommend The Shop to anyone. The staff was very professional and the pricing was more affordable than other auto shops. We had our starter replaced and our vehicle is running great.
I have been going to The Shop for a couple years, and I always come back for the great care that I receive. As a young woman who is fiercely independent yet lacking a lot of knowledge about cars, I am always impressed that Tim and others have taken the time to walk me through every step of service, explaining why something wouldn’t work and what options there are for fixing it. They don’t just want your money - they want to make sure your car works and keeps working. It’s a true family here, and that’s why they still get my business even after I moved thirty minutes away. A forever customer!
I have been here multiple times over the last 2 years with multiple vehicles. Excellent service and care, honest, know what they are doing, and timely. Excellent communication. Would recommend without reservation.
Tim, the head of the shop is a nice and kind guy. He took care of my car, and gave me an easy to understand explanation of the issues he found. He had my car ready on time and at a fair price. Definitely will come back again. Thank you Tim!
Excellent service! I had popped a tire and Tim was so very helpful in advising me of its replacement. He was patient with ALL my questions. Thank you Tim!
Great experience. Tim, the manager, was very knowledgeable and helpful. They fixed my truck in a jiffy. Took me home and picked me up. I will definitely use them again !!
I would just like to say that Tim is invited to the cookout! He has the best customer service ever and made me feel very welcomed. I went in to get my signal light bulb replaced and I was out within 15 mins! They have a great team working there and he cares more about building rapport with customers than throwing prices at you. This will forever be my auto place whenever I need something done. I’m so glad I found it! Thank you Tim and the person that fixed my signal light!!
I have gone to them for years now. All are super sweet and help me in anyway that they can! 100/10
Tim provided excellent clear, professional, polite service. Very relatable and empathic. Helps to build trust and confidence. I appreciate the good work.
I’m writing this because Tim went above and beyond to help me. Last week, my air conditioner went out in my car. (In the middle of summer in Houston. Yikes!) I’m a single mom with a toddler doing my best to make it. Tim stayed at his shop just to help me after all his mechanics had gone home. He showed me how to fix my problem and then told me that once it finally goes out, to come see him. He knew that I needed help and helped me. To top it all off, he called me the following day to check on me. Side note, he’s an Aggie 👍🏻AND shook my hand properly😉LikeUse the Google Maps app
I’m writing this because Tim went above and beyond to help me. Last week, my air conditioner went out in my car. (In the middle of summer in Houston. Yikes!) I’m a single mom with a toddler doing my best to make it. Tim stayed at his shop just to help me after all his mechanics had gone home. He showed me how to fix my problem and then told me that once it finally goes out, to come see him. He knew that I needed help and helped me. To top it all off, he called me the following day to check on me. Side note, he’s an Aggie 👍🏻AND shook my hand properly😉
I showed up on a whim to get an oil change. They told me they were busy and just might be able to squeeze me in so I left my car and went about my day. They were able to get it done in just a few hours for a very reasonable price and I’m just happy to find a good mechanic
Satisfied CustomerI learned about The Shop through top rated reviews on mechanic shop in my area. The Shop grabbed my attention over all others in the area with customer service, work quality and pricing. I tried their services with two of my vehicles now. Im very satisfied with the excellent customer service, value pricing and turnaround time. Thank you Tim 💯
Jim is a wonderful, congenial business owner who makes you feel at home while at the same time not trying to feed you a line of B.S. my A/C was fixed within one day (as per our discussion) and the price was well within the agreed upon amount. Not one single complaint. Good people, good work, good price. Cant ask for more than that!
The were very professional, reasonable in cost and tremendously helpful. Im hopeful that I will not have car problems anytime soon, but if I do, I will DEFINITELY use The Shop.
Never done me or my family wrong. Honest and up front.
First review I have ever given, that is how good this place is.I had taken my truck to another local shop for a brake issue and front wheel bearing replacement. The other shop informed me there was a leak in the rear main seal which would cost $1,900 to repair. I called a few other places to get estimates on that over the phone and they were about the same, so I said go ahead. They ended up telling me they couldn’t get the exhaust manifold off without snapping the bolts and gave me the option to just back out of the repair, which I did. I went and picked it up and there was a new noise, which after bringing it right back turned out to be an exhaust leak caused by them messing with the exhaust manifold. They ended up “repairing” it for free but they did a poor job and it was still happening.This is when I took it to The Shop on recommendation from someone else. I am so glad I did. AMAZING shop and staff. Tim called me every day my truck was there to keep me up to date. They did my inspection, fixed the brake issue the other shop neglected, fixed the exhaust leak, fixed the rear main seal leak and popped my 4wd knob back into place for $500 cheaper than the other place was charging me for just the rear main seal. When I picked it up, Tim took me into the shop and showed me my old exhaust manifold because the bolts were, in fact, stuck. He said they would have had to get them drilled out and it would have taken much longer to get it to a machinist to do, so instead, he replaced it completely... for free.On top of everything else, Tim is just a GOOD GUY who genuinely cares about his customers. I will never bring my truck or any vehicle I own anywhere else and will recommend this place to everyone I know.
Absolutely Love these guys! Its very rare these days to find a place that really is on the up and up and doesnt just try to take your money.
This place was by far the most legit repair shop I have ever been to! My car was messed up during transit and they figured out the problem right away. Not only that they were straight forward and even contacted me if there was any work that needed to be done before they did the work. And lets be honest Tim is an angel! I have already recommended them to multiple ppl!
I found The Shop and Tim online several years ago when searching for someone knowledgeable I could trust to honorably service my girlfriends then-2011 Accord. She lives there in Atascocita, and I live in Austin. Many cars later across both our households Tim is our absolute default guy for all things automotive, from routine service, major repair, and consulting on new (new to us anyway) vehicle acquisitions. I have referred Tim to my family who also live in the area, and everyone I know who uses The Shop once never again goes anywhere else. Heck, I even sometimes try to schedule routine maintenance on my Mazda so that it happens when Im in Houston so Tim and his guys can do it! My hat is off to this man and his impeccable professionalism and business integrity. Highly recommended.
I moved to Texas three years ago and I’ve been using the shop ever since, they are honest!!…and that’s why I use them for all my car maintenance I love them
I always have a pleasant experience when I bring my cars to have service at the Shop. Tim is always honest and never tries to recommend any unnecessary repairs. I have complete trust in what they do and I know it will be done right the first time.
Tim and the crew have always done good work. During my recent visit a hose was left disconnected during service which led to poor engine performance. I returned the same morning but was told I couldnt be squeezed in until the following day. I was disappointed to have to wait an entire day for a 10 minute fix, for an issue that should not have occurred in the first place.
Got told the cant drill out two bolts from an exhaust flange because they dont have that kind of tooling. Alright, pal, major repair shop cant fix a flange.
Tim was wonderful. He was precise, trustworthy and his explanation of my vehicle’s issue was very comprehensive. I found his most admiral quality was that he was not at all condescending towards me. He is amazing at what he does. I will definitely be using The Shop again.
Excellent service Tim explained in detail and easy to understand terms the process needed to evaluate and fix my cars problem. I will be bringing all my vehicles there.
This place gives top notch service. They are friendly, thorough, and keep you informed. They can be hard to spot from the road, but well worth the effort. Tim is the primary contact and he is amazing. My truck’s catalytic converter was stolen, and he walked me through process of getting things taken care of. If you live in Atascocita or surrounding areas, this is the place to get your vehicle maintained or repaired. There are other places nearby, and I have tried them all, having lived in the area many years. The Shop will shuttle you back home if needed. BTW, the gentleman who provided a shuttle ride was courteous and a lovely conversationalist which made me smile and helped soften the sting of being a victim of catalytic converter thieves. 😊Oh! Ask Tim about the lighting story and the sign!
They are always so helpful. Not out to overcharge people. Quick and professional work. That’s why we keep going back!
Great Service. Got an inspection and was in and out quickly.
My name is Jesse and my wife and I will not take our vehicle anywhere else. This is the Perfect choice for your vehicle. Feel Confident about your Car’s 🚘 Maintenance and Repairs. 😊Very timely, professional and Excellent Customer Service!! 5 Stars ***** easy 👍
Tim got my car in and out within a couple of hours and let me know of any potential delays. Ive had work done here several times and I trust them to do the work on my vehicles.
Everything an auto shop should be, I highly recommend
They also performed state inspection on my vehicle.The owner, Tim, has always been honest, straightforward and courteous. I have used them for about 6 years. Prices are fair. Work has always been good. I highly recommend them.
Tim and guys at The Shop have been taking care of personal vehicles and 5-6 oilfield service trucks. Excellent service, quotes always right on. Everything from oil changes to engine replacement kept our service vehicles on road. Always squeezed service trucks in for service or repairs. Best place recommend to everybody.
These guys are absolutely trustworthy and transparent. I feel like I’m doing business with friends. Tim is amazing and I wouldn’t take my vehicles anywhere else.
The shop has proven to be an excellent automotive repair shop. In the past 3 years they have made multiple repairs and even did warranty work when a part failed due to a new issue. With owning an older car, they have helped me to strike a balance with repairs to meet my needs of having a safe reliable car and not investing too much on an end of life vehicle. Great customer service Tim! Thank you and your team!
Ive taken all of my cars here for years. Very upfront and honest. I wouldnt go to anyone else. We love Tim!!!
Tim is a really cool guy. He explained all the details about what was happening with my trucks ac and told me that he didn’t want to just throw in a new condenser when the problem could be something else. He fixed it and told me to come back when it happens again so he can see where it’s messing up. The dealership told me that if it’s the condenser it would be about 1700. Tim told me he could get it done for 1175.
The owner showed courtesy or another person at the desk will great you when you come in to the shop. They are ready to help you with your vehicle and the price you pay is always fair. They let you know what they find first and the charges of price before they do the repairs. GOOD PEOPLE
After this, I’ll be bringing my vehicles exclusively to The Shop.My Jaguar had a coolant leak located behind the engine, which was impossible for me to get to myself. I was worried that the cost for this type of repair would be astronomical and that my car wouldn’t run well afterward. I knew that sensors would probably be going off, unless I took it to the Jaguar dealership. I also knew how much Jaguar would charge.I decided to give The Shop a chance and expected to be without that car for a week. These guys had my car repaired and back on the road within 24 hours. Tim was my contact. He’s extremely professional and a straight shooter, which both seem to be rare qualities these days. His estimate was honest, he didn’t try to up charge for other repairs, the repair was incredibly quick, and my car is running like new. Not one sensor is lighting up.I know I’ll need brakes, oil changes, other repairs and general maintenance eventually. The Shop will get all of my business. I highly recommend these guys!
THIS WAS MY FIRST TIME USING THEM AND I MUST SAY, IT WILL NOT BE MY LAST. THEY ARE AMAZING. TIM KEPT IN CONTACT WITH ME TO LET ME KNOW WHAT WAS GOING ON AND THEY HAD MY CAR DONE ON THE DAY THEY PROMISED.
Gave a fair price, took care of the issue quickly, and we feel confident in the repair. I always go here for last 2 cars and have not been let down
That is the honest place you wanna go with your car. They will perform devices that are needed, no harassing for upsell, and plenty experienced staff. More than a service, with the market pricing, Ive got advice on several subjects that I was tired to look on line from dubious sources. I do recommend.
So so friendly. They will take a look without trying to charge a ridiculous fee
I came there because I was having trouble getting my headlight changed. Tim, the manager was really nice and got me right in to put in the headlight I bought from another store. Within 15 minutes they got those stubborn bulbs out and replaced with my new ones. He also charged a very reasonable price that I didnt mind paying because of the service. We will be making The Shop our stop if we need some mechanic work.
Tim was professional and helpful. He broke down what was needed to fix the problem I was having with my a/c. He got it done in a timely manner and the quality of the work was super. I would definitely recommend The Shop for all your mechanic needs.
They replace the motor and airbags to my hydraulic lift. Very professional and fast service love these guys would recommend them to everybody.
I really appreciate The Shop because they do not always try to finish out an oil change with a huge list of diagnostics that don’t need to be done. Tim is extremely professional and explains everything clearly and goes out of his way to go above and beyond with service. Support local businesses- especially ones that treat you well and honestly, like The Shop!
Very honest and knowledgeable, you will be good hands bringing your vehicle here.
Appreciated the prompt review, updates, and honesty shown. Tim was a pleasure to speak with, thoroughly explaining what was done to my vehicle and options for repair beforehand.
I came to their business to get my tire changed They did not close until 7pm. I was there at 4:45pm and they sent me away. Said they could not help me and the nail in my tire would be fine to just “watch it”. I was livid and went straight to discount tire who took care of me. Will never be back to “The Shop”
The BEST and most honest auto mechanic shop I have ever had do work on a vehicle. Tim, the manager, was open, honest and showed me exactly what was wrong outside of what we had already diagnosed. He gave me a price breakdown, explaining everything. Ron, the mechanic, fixed everything down to a T and got my car driving like it was new again. My husband and I know enough about cars that we could have done the work ourselves, but we didnt have the time. From now on I will let Tim and Ron do all of my familys car service. Ladies especially, if you are worried about getting swindled by a mechanic, please go see Tim at The Shop. He is honest, up-front, and treated me with respect for my knowledge of cars. Even my husband, who is leary of mechanics, was impressed and thrilled by their service. I promise you wont be disappointed!
Tim and his team are great and very personable. They work hard and look out for their customers! If you need car help give them a call or stop by. Good pricing and amazing service.
I went to The Shop for state inspection. Everyone was friendly. Waiting room clean. Done quickly. I came to The Shop after having some work done on my car by their other business G&S Tire and Auto. Locally owned and great service. I highly recommend either place for all your auto repair services. Support our local businesses here in NE Houston 👍
We have used The Shop for years. They have always done good work at a fair price. When most places try to inflate their bill, The Shop has never tried to oversell or suggest a repair that wasnt necessary. Courteous and professional staff. We wont go anywhere else.
Very friendly and very helpful, they dont try to up sell you on things
Absolutely wonderful experience. Called first and spoke with Randy. Told me to go ahead and bring the car up and they would check it out. Tim called and said it was misfiring. Actually picked the car up the day before from another shop who changed plugs and coils. Unfortunately the other shop didn’t tighten the spark plug. He fixed that drove the car again and noticed the car was slipping when changing gears. I had suspected the transmission was slipping too. He said unfortunately he did not work on that kind of transmission. It’s a 2014 VW CC with a DSG transmission. Unfortunately most shops don’t work on that kind. I really appreciated the honesty Tim showed. Would recommend anyone to this shop. Thank you so much.
I am so glad I pulled over when I saw their sign!!! I initially came in for an inspection sticker and they were so nice. I forgot that a car wash took off my windshield wiper due to one of the brushes. I ended up going to another mechanic for several services including brakes and it was a nightmare! He kept my car for over a month and I literally had to lie for him to work on my car. When I got my car I knew something wasn’t right. I called the Shop and they still remembered me from weeks prior. They assessed my car and fixed the problem. What set them apart was they remembered my son and even took concern when going over the previous mechanic work and released he didn’t even put nuts and bolts on my wheel Barron and the only thing holding it on was the tire!! The extra mile they took to ensure my car was operable eased my troubled mind. They will only get my business! I appreciate everyone here so much,
I was going to go to one of the dealership type shops to get my air conditioning fixed & routine maintenance. It was so scary because of recent bad experiences with the large mechanic shops and their outrageous prices.So I researched and found The Shop . 4.9 rating! Spoke to Mr Tim Smith and set up an appointment. Hes a little further than I wanted to drive but boy am I glad I did. I now have a mechanic I trust and who wont take advantage of me. His prices are very reasonable & affordable.They fixed my air conditioning and performed the routine maintenance. The only thing he recommended when he called to tell me my car was ready was that my engine filter needed to be replaced. Yes this was definitely reasonable with (142k) miles.I knew when I left my car there that I was in good hands. So grateful I found this shop and my forever mechanic. I know why he has such a high Google rating.Thanks so much, Mr Tim, Cynthia L
Brought my car in for what I thought was a transmission problem. They tested and let me know the issue was a cylinder misfire. Told me upfront the expectation and cost. Fixed and return my car on a Saturday afternoon s more than what I was expecting. Shop manager Tim is always professional and courteous to work with.
I go to them all the time when my car messed up or break down they are so professional and honest about everything they do I recommend anyone to go to them nice people.
I’ve been using The Shop (and Tim) for a few years now. Tim is always very helpful and aims to provide the best service he can. He always ensures that I understand what is the issue, and what they need to do to get me back up and running safely and at a reasonable cost. If you’re in the area they’ll treat you right!
I called them up to get some information the guy had a attitude then he hung up on me
The quality of work performed was far better any work I havereceived from Pepboys, Firestone or any other major chain. I amnot as knowledgeable or insight as my son-in-law and he was quiteImpressed with Tims honesty and passion for doing the right thingfor the customer. Tim explained in-depth the repairs that would beperformed ...i think we found our Shop!
Great job with the installation, will definitely return.
I highly recommend! Tim & Randy at the front counter are very professional & friendly. The technicians dont waste time, I was in & out which I absolutely appreciated!Plus, KSBJ 89.3 was playing on the radio. Great atmosphere & good vibes...
Tim was great to work with, very professional & detailed with information concerning my vehicle. Fast service & reasonable prices. I’ve been searching for a trustworthy mechanic close to home & so glad I’ve found The Shop. I will definitely continue business with company & referring anyone who needs assistance with vehicles.
Tim is absolutely amazing. Honest and fair. Courteous and respectful. Best mechanic and shop I’ve ever been with. Highly recommended!!!
Tim was very knowledgeable and professional. Great work at a great value. Will definitely use again
Had a state inspection carried out. While there is not a lot to a state inspection, in terms of complexity, I found the experience pleasant enough that I would be bringing in other custom including regular maintenance, oil changes etc. Tim sounded trustworthy and honest and the whole place has an overall positive vibe, something I long for in the auto repair and maintenance business.
Very professional and honest with fair prices! Tim is a very caring and joyful person. The two mechanics I met were also very humble and they speak to you on a level you can understand. I highly recommend The Shop in Atascocita for all your vehicles maintenance. These guys are not in the business to take all your money or hold your vehicle ransom. These guys build relationships with their customers and treat you like family.-John Robbins
Very nice and professional.Did not try and sell me products or work that I did not need. Repaired what I asked them to look at. Very quick and accommodating. Thanks!
Great quick service! Ill be back every time I need car work!
Very nice staff I did not have to wait long at all. Took the time to explain the different types of oil / synthetic oil. I will definitely be a returning customer.
Always a pleasure to take my vehicle for a quote or checkup. Very Honest workers. They do not try to rip you off by adding other work you dont need or want.
I went to The shop to get my daugthers car checked and they went over and beyond to find out that it was a recall on the catalytic converter. It save us a lot of money. It is so refreshing to find a mechanic shop that are in the business just to make money nbut to provide the best customer experience.
I came here a few months ago to have my car diagnosed because the check engine light was flashing. A very helpful gentleman named Tim helped me. Not only did they not charge for the diagnostics test but they informed me that there had been a recall on my engine and even gave me the paperwork I needed to take to Hyundai to start the process of getting a new engine. Thank you Tim for all of your help!
The Shop was great. Took the car in due to the emergency possibly not passing inspection. Even though the break did pass they went ahead and looked at the brakes. Everything was fine and they let me know. Could have charged way more then I needed but didnt. He was very honest and friendly
Highly Recommended! Tim was amazing to work with. Due to the pandemic my husband has not left the house for health reasons. So when we had car issues Tim was recommended to us, Tim took several calls from my husband who is very knowledgeable with cars. He was very patient and looked into every issue my husband brought up and our car was fixed in a very timely manner. When it came to test driving the car he noticed the gas light was on and was very gracious to put some gas in the car so a proper test drive without worries can be done. As being a women with very little knowledge of cars I felted very comfortable and appreciated not being taken advantage of. Tim was very honest and genuine.
That Shop has been very responsive and user friendly. All work done on my cars had been done very professionally and with no return visits.Most of all, The Shop has my trust and I take all my cars to them for service, repair and routine maintenance.
Great price, honest and very friendly.
After a mobile mechanic terrorized my SUV, I brought it to the shop. Ill just say a real mechanic knows how to fix what other mechanics messed up. This can be very difficult but Tim took care of me! Its hard to find honest mechanics these days who are fair with the price and mechanical diagnosis, but these guys are the real deal!
Went in for an oil change. Staff was extremely nice and professional. Shop was clean and tidy. Had complimentary water and coffee. Prices were very fair and staff was knowledgeable. Couldn’t have had a better experience.
They are always great and accurate on any issues I have
I had the best experience at The Shop. The level of care these guys showed when working with me and my vehicle is unmatched. I had to visit the shop when my van, which is also my house, broke down on my way out of town. It was a very stressful experience but the guys at The Shop showed me compassion as well as quickly got my van ready to hit the road again. It was very obvious that the guys main concern was my safety and making sure I was at ease about the whole situation. I would recommend The Shop to anyone who asks! And I really appreciate the kindness I was shown.
Tim is very friendly and provides some of the best customer service I have ever seen at an auto shop. They are honest and finish the work quickly.
Have used The Shop several times over the last few years for multiple vehicles. Tim’s great! He explains everything carefully. Fair prices, quality work, excellent customer service.
Great customer service
The care Assitant, Tim was awesome. He is very knowledgeable and took really care of me as his customer .He explained all the details and my engine oil leakage was fixed . Had a valve gasket issue .I will recommend The Shop to anyone who wants to get their car fixedThanks
Fast, friendly and professional. I know selling up when I see it, and there was none of that. They will continue to be my go - to car care people. Never have I been disappointed by these nice people.
The guy at the front desk (Tim?) was personable, quick to respond, informative, honest, helpful, and straightforward. These are rare qualities to find. I couldnt get a hold of our family mechanic for an emergency and these guys were able to stand in the gap and get the job done. Much appreciate them! If our family mechanic is otherwise unavailable, this place will be my follow-up go-to mechanic.
Tim was amazing. Had my car ready to go in no time. My car is running great. Quality work at a fair cost. Will repeat business.
Always a great experience! Weve been here for oil changes, inspections, and random maintenance. Always quick, honest, and nice people! Highly recommend.
Everything about The Shop is awesome! The guys were extremely friendly and did an amazing job with everything!! I will always use them from now on! Thank you guys for making the experience great and being so nice!!! 😊😊😊
They gave me honest feedback about my muffler. Much appreciated.
If I could give these guys 6 stars, I would. After another mechanic told me I needed a new clutch and new transmission, I took the car to The Shop after reading many good recommendations. Staff at the shop immediately starting asking questions to help diagnose the issue and were receptive to my suggestions regarding the clutch slave cylinder. They test-drove the car and said they honestly couldnt find anything wrong, other than that the car has high mileage and might shift stiff sometimes. Since they couldnt find anything wrong, they didnt even charge me. The entire time the car was with them I felt informed and confident in their diagnosis. Overall I highly recommend these mechanics, they are exceptional.
It was great as always. Love Tim.
Customer service was beyond great. Prices were even better. I had a pleasant experience talking over the phone, and the mechanics were honest and very nice. I was told costs and possibilities up front and there was no beating around the bush. When I needed my car towed to and from the shop it was well priced, and done very quickly. Wait time was also very short for servicing/repairs, and I was kept updated throughout the process. I found the mechanic I’ll be using from now on here.