Very Good Customer Service and did exactly what they said they were going to do and delivered on there promise faster than they said they could earned a customer for life and helped every other customer that came into the store all while keeping there commitment to me.
They were extremely kind, courteous, and helpful with a iPhone battery replacement issue. They replaced said battery in no time at all. I was very satisfied by how quickly and easily it was to have this service performed. Excellent staff and service.
They are super friendly and quick. Dont hesitate to help you with whatever you need. Ive already dealt with 3 employees at the humble location and they were super nice and helpful.
In this store more often than I should. Good staff . Always friendly and good conversation. Knowledgeable about products . Great owners, you would think they are regular workers as much as they are out helping and providing assistance
This is a very professionally run store Dora. The manager as well as the employers are extremely friendly. They are also quite knowledgeable about their products and go out of their way to help you
The young man who works in the afternoons is incredible!!! He made sure he ordered the right key fob for my Buick Verano. It was very difficult to program, but he did it!!!!!! I highly recommend Batteries + Bulbs in Humble!! They have my business from now on!!! And this young man has great customer service skills!!!! I am so very happy that he was able to do what others could not do!!!
Owner was very helpful, overall A+ for this location, would definitely come back and recommend to others
COURTEOUS, POLITE, AND KNOWLEDGEABLE EMPLOYEES THAT ARE EAGER TO GO OUT OF THEIR WAY TO HELP, NO MATTER YOUR PROBLEM.
The Technician that helped me was extremely knowledgeable and was thorough in explaining how to repair the damage to my iPad. I am very satisfied with the repair and very happy that I Googled iPad repairs in my area. I had no idea Batteries Plus offered these services, it saved me a trip to the Woodlands and probably a lot money. Thanks, Batteries Plus!
They Very Friendly Staff, Very Quick With Replacing My Screen And Battery, Overall Amazing Experience Always Come Here For All My Phones That Need Repair, This Is My Go To Store 🤩
I needed to replace a light bulb for an old school overhead projector. Lowes didnt have it, so I drove the 10 mins to Batteries+bulbs. My husband suggested it because thats the only place where he has found the bulb for our oven. They didnt have it on hand, but the man did everything he could to find it. Not only did he find it, but its being delivered to my home, promised in 2 days, and they paid the shipping. I couldve bought it on Amazon and saved a few bucks, but this is a local business, and he tried so hard to help me. They were all very helpful.
5 star customer service, the associates were extremely knowledgeable about the subject at hand and even took the time to demo a new nebo flashlight they just got in.
Excellent customer service. Quality products available. Easy ordering & pick up. Very friendly staff.
Just came from there the gentleman there was AAAAAMAZING!!! super professional and nice wonderful experience he helped me replace my key start remote and even fixed my other remote that had a loose wire!! Excellent service highly recommended
Went looking to fix a gift and the gentleman at the counter was very helpful, conscientious and kind. Great place to go when you need help on batteries or lighting!
I had help the moment my foot passed the threshold of the door. Ashley Acosta made sure I had everything I needed. Ive dealt with her a couple of times now. Super nice lady to deal with. They had what I needed in stock, at a decent price, and helped me bring in the old batteries to discard. I prefer to buy from and support local brick and mortar businesses when I can and this is a good one.
The work they did was amazing. Definitely better than the last time I got it fixed elsewhere. They were very nice and courteous. Their quality of work is great!
I don’t want to be THAT person but I think my feedback will help some people. I cracked my iPhone 11 and took it to this phone repair because Apple has a 2 week wait and I didn’t have 2 weeks. Well, after my first fix I realized my Face ID wasn’t working, so I took it back the next day and they gladly replaced the screen. After the second repair my Face ID still didn’t work and the screen was a little glitchy. I took it back and they told be I could either try a third screen repair but not get a refund if my Face ID still doesn’t work because they “will lose profit”, or they could give me a refund and put my original screen back on so I could take it to Apple. At this moment I was already frustrated because it was sort of a waste of time, so I got my refund and the original screen on my phone. I was told that the screen shouldn’t affect the Face ID by the employees at batteries + bulbs but when I took it to BestBuy (which they didn’t help because a third party messed with my phone) they told me that screens do affect performance like Face ID and other things. Anyways, since BestBuy wouldn’t touch it, I took it to The FIX in Willowbrook mall the next day and they fixed my phone in 15min and everything worked perfectly even my Face ID! They charged me half the price Batteries + Bulbs did. Overall, didn’t have a good experience here, but I give it 2 stars because the guy who did my screen repair the 2nd time was nice!
Dont be in the dark you can go to Batteries Plus bulbs on shift everything you need to keep your world illuminated this place is really awesome to owner is awesome to help you out with everything some doesnt work you bring it back Batteries Plus Bulbs they get my 100% they are awesome
Prompt service at the quoted price and pleasant knowledgeable service/sales person.
Took my truck over to have 2 key fobs programmed.. During programming I saw the cable come out of the techs laptop and an error popup on the screen.. Driving home check engine light comes on and all kinds off errors start flashing on the screen.. Service shifter, breaks, traction control.. I get home and call back to batteries plus and the same tech initially tells me oh well theres nothing he can do about it tries to blame the key fobs truck battery all kinds of random stuff wont give me any information to talk to anybody above him.. I called the corporate number and complained was told that its a franchise that they could do nothing. Seems like they called the location the tech calls me back starts asking me all kinds of questions essentially still blaming nonsense. tells me I should clear the codes out and try it again that sometimes that can happen. Then tells me if it continues to bring it back to the store and theyll reprogram the key fobs like that is the cause. Halfway to the store after the codes coming back all the displays on my truck go black power steering power brakes go out windshield wipers come on and stay on. Luckily I made it home call back and I still have yet to talk to anybody of authority now I am stuck over the holiday with a non-working truck.. still have yet to talk to anybody other than the guy from the counter getting very ridiculous that I cant even discuss this with a manager owner or anything above the counter guy. I highly recommend not ever letting this company touch your vehicle..
Had great service they help as soon as I walked though the door. Needed a battery for one of flashlights. They looked at it and got the battery I needed. Flashlight is shining very well. Very pleased and happy they made my day. Thank yall very much. Have a great day. 😁✌😊
Great for specialty items and helpful customer service plus recycling!
Talk to Matt. He knows his stuff about batteries. I came in to have my key fob battery change and he did it no sweat. Highly recommend!!!!
Everyone is always so helpful when I go to this store. Matthew has always gone over and above to help!
The staff and technician were above-and-beyond helpful in cutting and programming the new keys for my truck. Great service, pricing, and results.
Have every kind of bulb! Got a good deal on my Diehard mower battery too!
Everyone is so helpful and kind. They explain everything about the service that fits your situation. The prices are very reasonable. Anytime I have a similar situation this is where Im going.
Ashley was very professional and explain the entire process to us.
The young man that helped me was very informative and super helpful with helping me with my flashlight. I stocked up on batteries as well. Definitely coming
Excellent service. Knowledgeable folks. Good prices. The trifecta.
They didnt have what I was looking for, but has a good variety of bulbs and batteries. Reminds me a bit of Radio Shack.
Super friendly staff and always have the battery that I need!!
Dillan was excellent! He told me all about Batteries and Bulbs, products, and services. He fixed my iphone quickly and at a market price.
Pleasant and helpful workers. Had what I needed
Everyone is super friendly and very helpful. The Humble Texas store has a great group of professional people that are super friendly too! A very well run business. Thanks for your help!
The young lady here truly went out of her way to make sure my purchase was compatible. I also had an odd problem and she worked with me to solve an issue. Ive had good customer service before, but hers was simply outstanding I will go out of my way for this location in the future.
The reasons for this score is the customer service during my visit was very great and Ashley took the right requirement in securing the sale.
Good service.
I ordered two marine batteries online to pick up at store with curbside delivery. When I got to the store they didn’t have one of the batteries in stock. They quickly made some adjustments to my my order and gave me a slightly higher price battery for same price of the out of stock battery plus an additional 10% off. Employees were very professional.
Was treated good, found what I needed and got a good deal
Excellent Customer Service. Prices arent to bad
The young man was very polite And knowledgeable . My phone was fixed quickly...
I was in and out hot what I needed... No guessing.. the employee was helpful. And friendly.
Very friendly and pesonalized approach to service.
Very helpful and knowledgeable staff. Matt helped me with my order and return. Will shop there again.
All the hard to find battery and bulb sizes can be found here. I needed a specific battery for a laser, found it here.
Everything you need for cell phines and now csr keys
My iPhone 5 wasn’t charging. I did some research and had already self-diagnosed the problem before I got to Batteries Plus Bulbs…I was prepared to pay the $80 for a new charging port. When I arrived, I told the Technician I probably needed a new charging port. He looked at my phone and suggested that he try to clean the port first. He used a special set of tweezers to clean the port. He took out a bunch of lint and then tried charging the phone…It charged! He didn’t stop there…He said he could feel the left side of the port was still dirty. He went back and got even more lint out. Now the charger fits nice and snug in the port and my phone charges as well as it did the day I bought it. Best part…They didn’t charge me anything because they didn’t have to replace any parts. They could have easily replaced the port and charged me but they didn’t. If you are looking for honest people who have good customer service skills and do a good job, Batteries Plus Bulbs on FM 1960 is the place to go!
Quick and painless. I was replacing a battery for my alarm system. They knew exactly what I needed and pulled it off the shelf in less than a minute. Only hangup was their system for running credit cards was down, but they let me pay with cash despite coronavirus.
They had the batteries I needed at a good price and offered a discount when placing the order online, which by the way was recommended to me by in store sales person,Matthew.I would go there again just to deal with him, very helpful fellow.
The store I buy from is always very helpful. They always have the batteries I need for my business which is to install battery operated window treatments. And for a BIG job I have coming up in a few weeks they will pre-order several boxes of batteries so they will be in stock when I am ready to go.
Service Rep was very friendly, and they were able to get me in at the last minute and out the door still within an hour for a screen replacement on a Galaxy S8+ The prices is comparable to everyone else in the area but they have a better warranty and better store hours which is why i went with them :) The screen replacement looks amazing its nice to not have a burnt in screen anymore and no more cutting my fingers on glass LOL after It took its final blow on New Years Eve. :) Thanks again!
The gentleman who assisted my husband and I was very polite and knowledgeable. We will definitely return to the store when we need any additional items.
I came here twice and on both occasions the customer service I recieved was amazing. Matt the manager helped me in my first day and when I was having some issues with my new battery Dillon helped me the second time. Great place! Will only buy my batteries from here moving forward.
Great service, product availability
The sales personnel were very knowledgeable, kind and professional. They sell quality products at very reasonable prices. With me; ... They’ve earned a customer for life. Will let family and friends know!!
Customer service was met and was quite exceptional. The price was fair & they met every bit of what I requested. Thank you! It was my first time using their services! I would definitely recommend!
Expensive ;has every type of bulb in stock;will also order if not in stock
Arrived in your Humble store looking for a hard to find battery, no luck. Went online and placed an order, received a call 2 hours later that they had the battery waiting for pickup. Awesome!!!
You guys are great! Knowledgeable, and professional thank you.
Ashley was a great technician and customer service rep
It took several attempts to resolve my phone battery problem, but they were gracious and determined to fix the issue. You cannot ask for more!
My husband and I stopped there to get a replacement car battery. The man who helped us was very nice and knowledgeable about the process. We were in and out in 15 minutes. We threw around the idea of going to Walmart thinking it may be cheaper, but are so happy we didnt! The service was incomparable!
Great customer service.
Stopped by Humble location to get a new iPhone battery. Stavly Rivas was professional, friendly, and super knowledgeable. He took the time to answer all my questions. It’s a wonderful feeling to get your phone serviced by real professionals who stand behind their product.
Great customer service, very fast and thorough. convenient location. able to complete repairs same day, technicians quickly diagnos problems
Walked in off the street and immediately got just the help I needed. Very nice store with nice, knowledgeable folks to answer all your questions. We do geophysical surveys and needed some specific batteries and it took about 12 seconds to get the right ones at a very good price. I have made this my home store for my company.
Great customer service from Stan the man!
Very great service, ordered my battery online. They called to say it was in stock and come to get it. The 3 people that helped us were very nice and they put the battery in and off we went. Would definitely recommend this store!
Online purchase was simple. Staff at the store was extremely helpful and attentive. This was our first time shopping here, certainly will recommend and be back!
Always great service and has always had what I was looking !
Staff was super nice
Matthew is great and knowledgeable
Customer Service is Amazing
I wanted a battery for an ATV. Stopped by 1 batteries plus and found out I would have to wait an hour for battery to charge. Called another batteries Plus and well they didn’t have the acid for battery. Finally before getting to my side of town called this store and ordered battery, the had the acid and battery was charged when I arrived. They were very helpful on the phone and service was great.
When you have great choices at inexpensive prices, its a win-win situation.
Super friendly staff, trained tech, good follow up with status of your order, clean store, waiting chairs...just and overall good experience with competitive pricing.
Excellent service and friendly staff
Very patient, helpful & knowledgeable.
Quick, and competitive pricing! My new go to. Thank you Ashley!
Fast prompt & courteous service what more can you ask for. Fleet-Lube Houston, TX area Manager. MK
Dan is amazing! He took the time to come to our store to meet us, brought his ladder across the street, and even changed our bulbs for us! Thank you for the AMAZING customer service!
Have been there several times to purchase batteries. 6 golf cart, 1 truck and getting ready to purchase 2 for boat. Stevly is the best. Excellent customer service, knowledgeable and gives great discounts! Volunteered and changed the one out in the truck there at the store in the rain!!! Great guy. We wont go anywhere else after the great services and prices Stevely gave us.
Awesome service
My tablet hasnt been working in over 3 years and T-Mobile recommended I take it to Batteries Plus and my tablet working like new. The young lady who fixed my tablet is the best at what she do and I thank her 1000 times.
My local store in Kingwood/Humble did not have the battery in stock but they called me immediately to inform me. They ordered my battery and gave me a date when to expect the battery in store. True to their word, they called immediately to tell me it was available. Went to pick up the battery and all went well. Cant say enough about how neat and clean the store was. Great experience with the website, the customer service and the physical store.
Anthony was amazing! He got my phone screens fixed in 15 minutes FLAT! Much appreciation to him and the Batteries Plus Bulbs team. Thanks guys
The folks here are incredibly helpful and accommodating. Its a also great place to recycle batteries and florescent light bulbs.
Great service! If you need it, they have it. If by chance they dont have it in stock -theyll order it for you . No problem.
I had some trouble when I took my phone to eat fixed at gadget MD down the street but these guys saved the day I would 100% recommend thy are really nice caring helpful I wouldn’t trust my phone with anyone else amazing service
Matt was kind, courteous, and very helpfull.
The sales associate was very informative and helpful!
My phone has a cracked screen repair and it was a horrible experience. They put a aftermarket screen and a different color at that. I could of paid the same amount at ubreakifix and would of hard original parts.Never again will I be a customer here they were nice but did waste alot of my time. I am a busy person and just let it go ultimately.
Young man was very helpful,and knowledgeable.
For someone like me who knows nothing about batteries its nice having a place that I can go and get any battery I need
Very freindly and prompt service and very helpful