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Cricket Wireless Authorized Retailer
136 1st St E, Humble, TX 77338, United States
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Cricket Wireless Authorized Retailer
Comments
Mi
Review №1

Best customer service. I went to the other cricket store and they were not helpful at all. Solomon and his team was super helpful and polite. I recommend them

Ra
Review №2

Excellent service by marian and salomon. I always come to this store whenever i need help or buy a phone. Good service

Al
Review №3

Thank you Briana and Sulaiman. Both were very professional and helped me upgrade my phone. They are always helpful and patient.

Ha
Review №4

Kiara very helpful and very patience. Thanks for helping me transfer my stuff. Ill be back to this store every month.

Ch
Review №5

If I could have given them 0 stars I would have. This store manager/ owner or whatever his title was flat out lied to try and make a sale. Not one lie but 3 lies. I listened and questioned him as he continued to produce one lie after another. He thought he was securing a sale but what he was actually doing was showing me that doing business with him in the future was obsolete. And I knew he was lying because What he didn’t know was that I worked in the communications industry for years so the games that he normally play on those who come in with no knowledge couldn’t be played with me. People want to do business with honest trustworthy people, that’s what keeps clients and customers coming back. I will make sure not only do I follow through with this review but I will also use my presence to let social media know that there are better franchises to do business with.

An
Review №6

Even thought their system was slow. He was very patient and professional. Sulaiman helped me transfer my pictures and contacts in no time. I recommend them

Jo
Review №7

Ive been coming to this store for years and I feel so welcomed every time I go into this store. They help me with what I need and theyre very knowledgeable and patience. Thank you Sulaman and Kiara

Cy
Review №8

Sulaiman and Priscilla provided excellent customer service. Im gonna start coming to this cricket store. Honest and very helpful

lu
Review №9

Best looking store I have ever been too. He ordered phones for us on special request. Every other cricket store was charging too much. He helped us set up apple Id as well. Thank you. Will come back. Thank you Solomon

Kr
Review №10

I switched over from an Android to an iPhone. Solomon was very patient and helpful. I also liked how he was able to save us a little cash on our plans. I will definitely be back in the near future.

Lu
Review №11

Noel and Mahmood were very helpful and informative that way i ended up closing a deal and I was impressed by the service.

Ca
Review №12

Briana was so patience with me. Also helped me transfer everything to my new phone will be coming back

Ah
Review №13

Sulaiman helped me up upgrade my phone. Good service and great customer service

Jo
Review №14

The Best experience in purchasing a new Phone . Friendly staff and intelligent staff. Awesome business.

Bi
Review №15

Best of the best customer service ever. If I could give a thousand stars Ill do it. Since I walked in very welcomed and such a positive vibe. Thank you Kiara. You guys are the best

Cy
Review №16

Great customer service from Sulaiman and Priscilla. Very professional and honest.

St
Review №17

Excellent service! Sulaiman was very helpful and friendly. I will definitely be coming back for future service.

Fr
Review №18

Sulaiman helped me upgrade my phone. Awesome service

Jo
Review №19

Thank you Briana. Everything WELL explained. You guys rock. Highly recommend them.

Be
Review №20

Sulaiman is the best. Always helpful, kind and polite. He makes everything look so easy and fast. Thank you and I’m definitely coming back if I need help.

Ro
Review №21

Very fast and pleasant Briana was so professional and nice I really appreciate her work I recommend people to come to see her

Do
Review №22

Kiara and Salaiman are the best! I decided to replace my broken device and had my mind set on what I thought I wanted . Kiara and Salaiman were so patient and helped me get the phone I needed. They met me at the door and gave me many demos to find the perfect fit for me. I had a wonderful experience and I would recommend you stop by and witness their phenomenal customer service. Thanks for making me feel like a VIP! They also signed me up for the comprehensive protection plan. Now I don’t have to worry about anything. Thanks Kiara and Salaiman!!!

Gi
Review №23

Great service, great knowledge and help me out in every step. Thanks sulaiman and noel

Dr
Review №24

Soloman helped me upgrade my phone. he gave me the best deal. go see him :)

Ro
Review №25

Briana helped upgraded my phone she was so quick ! Quick and easy

Ra
Review №26

Briana helped me upgrade my phone she made it so easy to get a new phone. Love this store coming back for sure.

Yo
Review №27

Im very satisfied with the attention and honesty Solaiman provided to us. Ill come back to this location definitely.

Eb
Review №28

Great experience! Very friendly and super helpful. Great service

Os
Review №29

They took care of me very well. Thank you. You guys are awesome. Alwayz helpful

Ch
Review №30

I regret switching to Boost. I switched back to Cricket today. Solomon was the best and helped me switch smooth and easy and transferred all my data. Thank you

Ma
Review №31

I really like their friendly customer service & their professionalism. The store has a wide variety of products. I love my new phone cover! Very happy customer!

Lo
Review №32

Excellent customer service by Sulaiman. He made my port in from t mobile very easy. I can call Mexico for free now :) .

Jo
Review №33

Thank you Briana. She helped me upgrade and add a line to my account. Clean store and good customer service

Yi
Review №34

I did a Payment plan and Kiara helped me and explained everything with all her kindness. Thank you. I recommend them

Gu
Review №35

Marian gave me good service

Pa
Review №36

They are the best. Sulaiman helped me upgrade my phone and set up my google account. I recommend them. thank you

Lo
Review №37

Best customer service. Lovely warm welcome when I came in. I Switched from boost and Young man helped me transfer my stuff over. Thank you. I recommend this location.

Mi
Review №38

Briana helped me upgrade my phone so fast I didnt waste no time

Jo
Review №39

Solomon and Briana both helped me setup my facebook. Very helpful and kind. Thank you for all your help. I recommend this location and staff

Is
Review №40

Salomon was very intelligent and helpful. Go see him.

as
Review №41

Karina was very knowledgeable and friendly! Made my transition very easy! 10 out of 10. She even takes me into buying a new phone!!! Great service!

Jo
Review №42

Thank you Briana. The Mánager sulaiman is very knowledgable. Good customer service

An
Review №43

Sulaimam helped me switch 2 lines from metro. Service is much better here.

Da
Review №44

Great customer service. I enjoyed my time at this store. Kiara was so great by helping me with my phone.

Ce
Review №45

Excellent service! Thanks you kiara and Sulaiman for your help!! Definitely recommend this place!!

Mi
Review №46

The person who set up my phone and got the deal for me needs a raise best service I ever had friendly people if I ever need another cell phone this will be the only store I go to

Wi
Review №47

They got our neighbor into a very nice 5G phone with all the accessories for cheap and they are very kind

Mi
Review №48

Sulaimán helped me upgrade my phone. Usually it takes much time. But he was quick and fast and transferred my information to new phone

Jo
Review №49

Great service from Sulaiman and Briana.

DJ
Review №50

Very good customer service. I highly recommend this store location. Great people

Al
Review №51

The store manager was extremely professional and helpful, thank you God bless

Li
Review №52

Briana was very patient and set my phone up and everything for me. I will definitely come back to this location!!!

Be
Review №53

Guys this Cricket is the Right place for all your cellphone neededs. The Staff was Amazing! Definitely will come back..

Ma
Review №54

Very nice and helpful. Made my upgrade easy and fast. 5 stars.

Pa
Review №55

Sulaiman helped me a lot. Good service.

Ja
Review №56

The costumer service was great. Ill be back for sure! Thank you Kiara for being so sweet! 5 stars to you too!!!

Da
Review №57

I really like this cricket store. Ive always been happy when I left. Every single time

ju
Review №58

Solomon made it super easy for me to switch from Metro. Excellent customer service

To
Review №59

Very clean and professional customer service. Always helpful. Thank you Cricket for having Solomon

Ke
Review №60

I switched from T mobile. Love the service. Its way better than t mobile. Thank you

Ma
Review №61

Good customer service. The young lady Briana was really nice and helpful.

Di
Review №62

Briana and sulaiman was the best switch over from tmobile and they made it so easy

El
Review №63

Great people working there. Helped me with no hesitation and got great phones.Thank you

Ne
Review №64

Had a good experience, Kiara answered all my questions and explained everything really good. Nice person

Jo
Review №65

Excellent service by Soloman. Always kind and help and happy to see me. They are awesome with their customer service.

Je
Review №66

Excellent Customer service. Sulaiman helped me transfer my contacts, ebay and wells fargo app. thank you. you the best

Mi
Review №67

Briana was so sweet helped me set everything up on my phone

Ba
Review №68

Solomon is the best. Helped me get a phone and set it up. Thanks. I recommend this store

La
Review №69

Great customer service. Very fast and reasonable.

Ma
Review №70

Another amazing experience, the manager took care of me with excellent customer service. Very knowledgeable and professional. Thats the third phone I bought from him. Recommended highly !!

au
Review №71

They deserve 10 stars for the service they give me every month i come to pay my bill. Thank you so much

ta
Review №72

I have been with Crickett for years and got excellent service miss Briana was great help

Bo
Review №73

Karina Flores was my servicer today and I was very pleased with her service because she was very friendly and pleasant. We need more customers service like her.

ra
Review №74

Great service and helped with all my issues very promptly. Kiara

Mo
Review №75

The customer service was awesome.. They answered all our questions. And. They even moved all of my stuff from my old phone..

Di
Review №76

Thank you Briana and Kiara. They help me upgrade my phone. Excellent Service

Lu
Review №77

I switched 4 phone to cricket and there service is excellent. Kiara was very helpful

er
Review №78

Great experience with this location...my wife took all three of our phone to this location by herself..they were very helpful and navigated her through the whole process...They were awesome. We all love our new phones upgrades. We look forward to continuing our service with not only this cell carrier, but only with this location...Best customer service we have ever had .

Ma
Review №79

Great customer service. In and out service. If you have any questions, they can answer.

Na
Review №80

Really good service Briana was such a great help go to her .

Gr
Review №81

Damn good service. Most helpful. Very attentive

Dj
Review №82

Good customer service. Definitely coming back

Mi
Review №83

Kiara was the best. This was the fastest i have ever been service and i am greatly satisfied!

Te
Review №84

I purchased the Galaxy S20 today from Solomon and he was SO awesome, patient and provided excellent customer service!!

Sh
Review №85

Everything explained nice. Thank you

Ma
Review №86

Im very happy with my purchase. Thank you Kiara

el
Review №87

Very nice and kind. Thank you

St
Review №88

A very convenient experience. All my queries were answered and I was assisted pleasantly by Sulaiman. He was clear, effective and thorough with his communication and provided me with the best solution. I’ll be coming back, thank you Sulaiman! :)

Re
Review №89

Awesome Service, got 8 lines!! Lolol so that should say it all!! My go to cricket service store

Me
Review №90

The young lady Corina was very helpful very polite and did an amazing job

Be
Review №91

Thank you Solomon. Good customer service

Cu
Review №92

Came to get help wkth my phone. Was assisted with adding a google accountVery helpful and fastPolite . great service

me
Review №93

Always helpful. Thank you

br
Review №94

You guys did an awesome job and make me choose the right phone.

Se
Review №95

Briana helped me fix my phone problems my phone wasnt turning on at all and she got it to turn back on !!! Awesome store !!

Jo
Review №96

The customer service is Awesome sause! The peeps here are so helpful!

Sh
Review №97

Really nice staff and helped me get a great deal

Ma
Review №98

Great experience, they get straight to the point on helping you out.

Ga
Review №99

Kiara & Sulaiman are the best. Very attentive and I found exactly the perfect phone for me. Best customer service. Definitely coming back to this store.

Ti
Review №100

Very clean and excellent customer service. Thank you solomon.

Information
81 Photos
100 Comments
4.9 Rating
  • Address:136 1st St E, Humble, TX 77338, United States
  • Site:https://cricketwireless.com/stores/ll/US/TX/Humble/136-1st-St-W
  • Phone:+1 281-570-4383
Categories
  • Cell phone store
Working hours
  • Monday:11AM–4:30PM
  • Tuesday:10AM–7:30PM
  • Wednesday:10AM–7:30PM
  • Thursday:10AM–7:30PM
  • Friday:10AM–7:30PM
  • Saturday:10AM–7:30PM
  • Sunday:10AM–7PM
Service options
  • In-store shopping:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
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