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My Eyelab
9475 FM 1960, Humble, TX 77338, United States
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My Eyelab
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Am
Review №1

Highly recommend!!!! All the ladies are extremely sweet and helpful! My appointment was fast only lasted 40 minutes. My glasses and contacts came in four days later. I switched from Americans best to eye lab hoping for a better experience and was the best decision! I will definitely be a long time customer! You can’t go wrong with this place!! The ladies are great about giving you the best deal and helping you save money!

Ca
Review №2

My daughter (McKinzey) and I had our eye tests done yesterday. Our experience was the most pleasurable one I have ever had! The entire staff was amazing, friendly, helpful and very knowledgeable. I am not use to such an experience. Most of the time I am irritated by the time I leave and dont want to go back. Lisa my technician was so friendly and explained everything so thoroughly even the processing and arrival time of the glasses. As well as what to do in the event I either didnt hear from them by that time or they were late getting to them. I found this place, staff, and dr to be so amazing and helpful I would recommend them to everyone and hope more people would give them a chance to provide them with the same amazing experience we had. I will definitely be going back and so will she. I assure you it will make you want to keep going back to get your eyes done there and make it your new home like we did. I have even convinced my husband and son to go there. Thank you guys for all you do and everything you did for us!❤❤❤❤

Ra
Review №3

Amazing customer service! Ms. Jenkins was so sweet n attentive. Definitely will be a returning customer. Much love! 🤟🏽

Ma
Review №4

The easiest, quickest, and kindest appointment Ive ever had! The ladies in there are so nice and friendly, especially Lisa. My husband went there too and he was very impressed and almost excited for me to go. Thank you to the ladies at My Eyelab in Humble!

Br
Review №5

Excellent service from Lisa she helped me choose the right glasses and sun glasses.Very professional and very helpful.

Am
Review №6

Came to find a new pair of glasses for my boyfriend today and Mariah was a big help! Great and nice people here!

Mi
Review №7

Went to get new glasses, the ladies were welcoming, they made me feel comfortable.The process was quick and they were there with me from beginning to end. I would highly recommend 👌

Do
Review №8

I just love Lisa W.! She was so inviting and knowledgeable about the products and promotions. It was so refreshing to be greeted upon arrival and I got a See you soon kind of good bye. This was not my 1st time here but I dont want to come back without seeing My Lisa.

K
Review №9

I was supposed to leave this review earlier but now I have a chance and I’m sooooooo excited to say y’all this place is Amazing. I had the pleasure of meeting Lisa who helped us and she was very friendly and knowledgeable. The prices are amazing and they do accept Medicaid. I give this place a well deserved 5 store this is our new glasses place.

Vo
Review №10

This is my first experience with the My Eyelab facilities. I visited the Humble- Kroger location Overall, the experience was great ! Its just like visiting any other optometrist minus the busy waiting room, the over-priced services and frames, and the doctor is virtual but just as efficient. Taranessa was the absolute best. She got the check in process done quickly, no annoying paperwork and she was super friendly and patient with my decision process for my frames and she also assisted in picking out a set that would be more fitting for my face. The environment was relaxing and they made you feel welcomed like an old friend. I definitely would recommend this location to any in need of an optometrist without the expensive cost. They accepted me without insurance and I did not spend over $100.

Ta
Review №11

Very easy laid back experience. Lisa was GREAT she answered all questions and I finally got my prescription safety glasses. Definitely bringing my entire family here.

Al
Review №12

All the staff was very professional and helpful with everything. I went in for a eye exam for glasses and decided I wanted contacts and they helped me transition to the contact exam smoothly!

La
Review №13

Ms.Britney and Mariah where absolutely amazing at helping me figure the most adorable options and making sure that I was able to get the exact pair of frames that I wanted and they eye exam being free was a cherry on top I would definitely recommend to anyway I’m the markets

Cl
Review №14

First time at eye lab exam and the experience was great! The virtual eye exam was easy to follow with DR Mann. The place is very spacious, clean, with a good variety of glasses to select from! TJ help me with my selection of glasses and pricing! She was wonderful!! Will definitely continue to come again for my next eye exam

me
Review №15

Today I visited my Eyelab and got the most amazing costumes serve from TJ and Mrs. Lisa thank you so much for the amazing help

Ch
Review №16

Thank you Mariah, for making my eye exam easy. Love tge customer service.

ja
Review №17

My experience was very great. The moment I entered the location I felt a very vibe . The store manager TJ was very helpful. She assisted the whole entire time I was there .

Ja
Review №18

First time at eye lab exam and the experience was great! The virtual eye exam was easy to follow with DR Mann. The place is very spacious, clean, with a good variety of glasses to select from! TJ/Mariah/ & Ms.Lisa helped me with my selection of glasses and pricing! She was wonderful!! Will definitely continue to come again for my next eye exam .... I had a great time 🤓🤓🤓🤓🤍

Mr
Review №19

I give this place 5 stars. I was able to get a same day appointment for my daughter. Mariah welcomed us as soon as we walked in and made my daughter feel comfortable. She was very knowledgeable about what we needed and was patient.

Lo
Review №20

We’re new to humble and I love love love my eye lab! I was so happy when I found out that they were right here close to home. Mariah and TJ were AMAZING! Every welcoming and conversation with both was great! Both ladies were very knowledgeable and helpful in picking my glasses out and what fits best!

Cy
Review №21

Mariah was very helpful and the prices are affordable. My teen daughter and I walked in for and were seen right away. We both left with trial contacts and ordered glasses. Turn around time is 2-3 days for contacts and glasses 2 weeks not bad. Awesome experience! Thanks Mariah!!!

Di
Review №22

Great customer service, I was in love as soon as I walked in, so many varieties of lenses. Thank you so much Ms. Lisa Warms.

Gi
Review №23

This is my second time coming to the eye lab. I was greeted when I walked in. Which meant a lot to me. Due to everything that happen today before getting here. Plus my frames are so cute 🥰 thank y’all !

Le
Review №24

Great staff. Very knowledgeable and professional. I will come back.

Ki
Review №25

The Experience here was one of the best I have ever gone too everyone was so helpful and you can tell they love there job!

Wi
Review №26

First Time Coming here was a Pleasant Experience, The Walk in Exams were quick and easy to proceed with and The Fine Associate Lisa help me pick some nice frames. Definitely would recommend due to its friendly staff and welcoming environment

Ad
Review №27

This was my first visit to EyeLab and I must say I was really impressed! My technician Lisa was very friendly and professional. She was also extremely knowledgeable in breaking down my options for the new lenses. She made the entire process quick and easy. I also experienced my first TeleDoc vision exam and again was very impressed! I will definitely continue to use EyeLab from now on. This is by far the best experience I’ve ever had getting new glasses.

Ch
Review №28

The staff were excellent and professional in every way! From the moment we walked in, thru the exam, to choosing our frames they were there to help!

C
Review №29

My husband and I had the best experience with Lisa and TJ! Lisa is an expert with what fitsyour face and is truly patient. Well both be back in the future!

Ja
Review №30

Lisa was very friendly and helped me with picking out my glasses frames. Didnt have to wait to be helped when I stepped in the door and was greeted.

Cr
Review №31

The service is great, Lisa took care of me the entire time and would recommend anyone to come here!

He
Review №32

From the first phone call, (I was set up with an appointment the next day), the experience was fast and pleasant. I was greeted by friendly, courteous staff and overall customer service was over and beyond. I would definitely recommend this place to friends, family, and any one else who needs eye services.

Ka
Review №33

They were fast and efficient and I got glasses at an affordable rate. Mariah assisted me and she was thorough and very professional.

As
Review №34

I had a great experience at the humble Eye Lab. Everyone was really nice and Mariah was extremely polite and helped me pick the perfect frames as well as made sure I received the best deal possible.

Dr
Review №35

Amazing service and better than Americas best

Al
Review №36

It’s been years since I’ve had an eye exam but TJ helped me with the many questions I had. She assisted with my eye exam and broke all my options down to me. I got my glasses fast and I am extremely happy with them.

Ra
Review №37

My experience was great Karen was really helpful with my eye exam. And TJ was helpful with my insurance and my lens and frame selection

Jo
Review №38

I really enjoy my experiencia with them....they explain really good any question and doubt that we have...thank you associate TJ

Cy
Review №39

Mariah did amazing helping me pick out the right frames for my face! Thank you again :)

Ja
Review №40

I really enjoyed my first experience hereEveryone is very positive as well for helpfulthis is the best eye doctor I’ve ever been to and it was also interesting to see at the new eye equipment they have. Thank you to Taranessa and as well for Mariah for the big help

I'
Review №41

I would recommend to anybody looking for glasses or contacts . The process was quick and Mariah was a huge help ! . I payed a nice price for both contacts and glasses and got a few discounts ! Thank you My Eye Lab Humble !

as
Review №42

Very friendly staff. T.j. helped me pick out the right lens. Very quick check in process . Provided masks and sanitizer for me and my brother.

L.
Review №43

So far, my visit to this place, My Eyelab, is the best experience Ive had with eye care in the United States. Right from when I walked into the clinic to the actual eye examinations,both physical and virtual, it was a breeze, as I was guided all through and treated like royalty. In summary, I was given an A-list treatment for greatly reduced costs. I thank the Eyelab team, most especially Ayssa, who is the main reason I decided to do this review. She is an exceptional lady, highly trained, with great customer service skills. God bless you for giving me a nice experience.

Va
Review №44

Lisa is very very nice I love that place needs me❤

Ke
Review №45

Great Service! Mr. TJ helped my husband through his first eye exam. And assisted us in finding him the perfect pair of glasses. Cant wait to see him in them.

ia
Review №46

Everyone was knowledgeable, friendly, timely, and a good price !

Vo
Review №47

As soon as we entered the store, TJ welcomed us with a smile. She walked us through the whole process with great professionalism. I have taken my mom to several stores to get glasses this year and I am happy to say we found two pair of glasses and a great deal just in time for Mother’s Day. Thank you TJ!

Br
Review №48

I brought my mother to get her eye exam and we saw the promotion of $59 for two glasses. Then, Mariah was the one that helped my mother and since my mother only speaks Spanish she made sure my mother was comfortable and welcome and truly trusted her with the process. I’m glad Mariah was there to help us. My mother glasses were done in less than a week which it was pretty fast!!Thank you for that experience and for making us feel comfortable. I’m definitely will be bringing my mom to get glasses and exam.

Xz
Review №49

This was an amazing experience and they were so nice! Would most definitely recommend to anyone to come here! 🙂

Ch
Review №50

Great service.Wonderful sales associate,Super helpful, good variety of Glasses.

Do
Review №51

Alyssa was absolutely fabulous! I was concerned about a virtual eye exam, was very simple and effective! She even found a frame to put my lenses in to wear until my new glasses come in! I would highly recommend this location!!!

No
Review №52

Excellent customer service and great prices! Lisa was awesome!

Ia
Review №53

They were nice, the virtual experience was actually really good as the woman controlling the machine had full control over what it had to be done. It was a nice experience with out any troubles, I definitely recommend it to anyone looking to take an eye exam or buy a new pair of glasses, they aren’t expensive and they are nice people :D

Sa
Review №54

I brought my grandma to get her eye exam and the stuff was wonderful. Amy help my grandma and she made her feel welcome and truly trusted her with the process. Thank you for making my grandma feel comfortable and for taking care of her. Definitely will be bringing my mom to get glasses and exam.

Ro
Review №55

Great service by Mariah..great price glasses.

Be
Review №56

Great customer service. Very satisfiedI recommend it if you are looking for eye wear and exam

Ne
Review №57

I’m so satisfied with the service! My eye exam was virtual & fast. Customer service was 100% amazing. Ladies were very helpful. My glasses only too 1 week to come in instead of 2 weeks. They have a life long customer in me!

Ri
Review №58

I cannot find her business card, but I believe Annalyssa (sp) waited on me and she was fantastic with great suggestions and worked hard to give me the best possible price. Im very happy with my choice to use my eyelab!

No
Review №59

TJ was extremely helpful in picking out my frames for me with my big ole head

De
Review №60

Excellent customer service. Ayssa is a great asset to the company. Goes above and beyond to ensure best service is offered. Keep it up.

Vi
Review №61

Everyone in the store was kind and helpful. I saved nearly $500.00 by going here. Would recommend this store to everyone.

S
Review №62

Not a good place to get your glasses. I spent a small fortune and did not receive the lenses that I ordered. When I pointed this out after getting them I was told it would cost me hundreds of dollars to fix their mistake. Would not recommend.

An
Review №63

Mariah and the staff was very helpful & nice....Enjoyed myself...

Jo
Review №64

Great and friendly service. Alyssa was very friendly, nice, and knowledgeable. Excellent service!!! I would recommend this place to everyone...

Te
Review №65

My experience was awesome Mrs Lisa Warren was so informative and very clean and mannered

Br
Review №66

I Love my new eye glasses, my Eyelab is amazing. I can see again!! Thank You and I definitely will make this my go to place for me & my family. Thanks again Ayssa. She was super friendly and very knowledgeable. Awesome staff that works along side with her!!!

Ma
Review №67

TJ was very nice and helpful, she explained to all questions asked patiently. She also referred me where to go get the extra help that is not offered at My Eyelab. Have been trying to find out about the info for my daughter for over year.This is the kind of employees all businesses should have. Way to go TJ, you get not just s five ⭐s, but ten ⭐s. God Bless her.

Pa
Review №68

Very good service. Mariah was great.

Ll
Review №69

Worked with Mariah. She was awesome!👍

Jo
Review №70

Highly recommend ! TJ and Lisa are the best ! TJ was very attentive and kind and Lisa was also very helpful both wonderful ladys ! #happycustomer #greatdeals

Cr
Review №71

Ayssa was excellent! The whole staff assisted us with great customer service! I would definitely recommend them.

Gi
Review №72

I has such a great experience! The manager Tj and Andria helped me choose the perfect glasses for my face shape. I definitely recommend this location to anyone new looking to have a great experience with choosing the perfect lens.

Au
Review №73

Tj is really good I recommend her and she jets the job done with no problems at all so y’all go get y’all glasses

Ju
Review №74

Very good experience 2nd time here . Great for back to school.

Al
Review №75

I got an appointment really fast. They helped right away. Ayssa helped me after I picked my glasses and explained everything that I needed to know before I even ask.

Qu
Review №76

I really enjoyed my appointment there at the Humble location. The people there were really nice and they were able change my schedule at the last minute. The only thing is I have to wait 2-3 weeks to get my glasses. Nonetheless, great service!

Ma
Review №77

Excellent service!! The staff is very friendly and helpful. Mariah took care of my mother!! We did the virtual exam in Spanish.

Er
Review №78

I went to this place on December 26 2020, they where very friendly and great with customer service. They had a lady in there, she was amazing she let me know they took my insurance witch was great and even my amount it would pay for. Then she also helped me pick out my glasses. She knew the style amd type i was going for and help made selections for me to try on. Also my glasses came in sooner. They where suppose to be in on 1/9/2021 they came 1/6/2021.

yi
Review №79

Ms. Taranessa Jenkins and Ms. Lisa, was extremely nice and helpful i would definitely recommend eyelab.

Sa
Review №80

Staff is awesome! Customer service is great I recommend them to everyone.

Be
Review №81

Great customer service! Andria and TJ were awesome and so kind- Bethany RomineAndria and T.J were very helpful and knowledgeable and I enjoyed my experience - Stephanie Gray

St
Review №82

TJ was awesome!! No wait. Great at helping me pick out frames!

Le
Review №83

Maria was very helpful and good service,and Good prices

Ch
Review №84

T.J was very helpful and understanding when it came to my budget i would recommend her for the most informational person to contact.

Ac
Review №85

Staff was very friendly, my glasses came in very quick Mariah was very polite & helpful in choosing glasses that fit me. Very much recommended !

Ja
Review №86

It was quick and easy no waiting and very sanitary. I would highly recommend anyone to this facility.

An
Review №87

My experience was great! I was able to use my own frame and save on progressive lenses. Even though I had to send my glasses back because I couldn’t read with them-the process was hassle free. Thanks TJ and Ayssa for the great customer service-I look forward to doing business with y’all again in the future as well as recommend you to my family and friends.

Ju
Review №88

Great customer service/ friendly and nice cheap prices

Ja
Review №89

Tú was great! Bringing my wife back son

My
Review №90

Alyssa...is amazing...please ask for her, thats if you want excellent service...The entire staff is professional and kind. I love this office

Da
Review №91

This week I went to my first eye exam in a long time. I wasnt sure what to expect and I didnt know any of the process. The exam was safe and thorough. The lenses I was prescribed do their job! 2 women (Mariah and another newer associate that wasnt present when I picked up my prescription) at the store were extremely helpful in informing me and servicing my needs in a timely manner! They both gave expert opinions on which frames looked best for my fit, for which I desperately needed. After all, Ive never regularly worn glasses! Afterwards, Mariah helped me a ton in providing the tools and information to take care of my new glasses upon picking them up!

Ya
Review №92

Great service, me and my mom were able to be seen by doctor and get the prescriptions ready and we got cute frames at very affordable prices..

Co
Review №93

Tj was very professional and kind .I was very satisfied with her service.

Am
Review №94

Place in clean and staff are polite. Great selection of glasses to choose from.

Er
Review №95

The ladies in here are so helpful and sweet! Always going the extra mile. Eliana, Alyssa, and Tj specifically you can’t go wrong with any! Prepare for quality service entering those doors!

Mi
Review №96

Great place quick and friendly staff two hardworking ladies TJ and Miriah tell em Coach Mike sent me!

El
Review №97

Tj great helping me out.

Ni
Review №98

Ayssa was amazing, she was very informative and helpful. I cant wait to share with everyone how great My Eyelab is🌟

TE
Review №99

Just finished getting my glasses here, excellent service and very respectful. I definitely will get my second pair here as well. Thanks

Ad
Review №100

The customer service was amazing and very friendly.I spoke with the store manager TJ and Ayssia they were both prompt. Assisted with understanding the entire prescription. Awesome!!!

Information
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100 Comments
Rating
  • Address:9475 FM 1960, Humble, TX 77338, United States
  • Site:https://myeyelab.com/locations/humble-kroger/?utm_source=google&utm_medium=organic&utm_campaign=humble-kroger-Local-MEL
  • Phone:+1 281-800-1449
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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