I dont have good credit, so I was concerned about trying to purchase a newer vehicle. Maguire Ford of Ithaca made the entire process so easy and stress free. They will work with you to make sure you get the car you need. I recently had some issues with my breaks and since I had recently made a purchase agreement with them, they replaced the breaks at absolutely no cost to me! Thats real customer service!

The salesman was very nice. Got myself a 2019 ford explorer. Nice vehicle and lots of room. Remote doesnt work to start my vehicle in the morning to warm up. It has a hitch which i wanted but still havent gotten the cover off yet.

Great Dealership. Everyone was very helpful in completing our purchase.Matt Jacobs was really great in helping us in the purchase of our VW Jetta.We definitely would consider going back to him for another vehicle when the time comes to buy again.Great new facility. They even have a section where you can check out a vehicle inside out of the rain. Which was really nice considering that it rained the entire day that we were there.We drove 60 miles to get to the dealership and it was worth the ride. they beat local prices by over $2000!!

Made appointment got loaner as agreed, all work completed as requested. Staff friendly knowledgeable, facility very nice only critique car not washed.

We searched high and low for that right vehicle. The right price with the right amount of mileage, and it lead us to Maguire Ford! Unfortunately our first choice was sold, but our salesman Troi, within minutes, found us a comparable vehicle at a sister location and offered to pick it up and have it ready for us to test drive the next day. After several weeks of researching and having no luck, it only took 1 call from Troi to find the perfect vehicle! He was a very personable and professional. He is a perfect example of how a Car Salesman should present him and how to treat their customers. The financing was also excellent. They found us a better rate than we came in with from our own bank! It was a simply fantastic experience and we look forward to purchasing an other vehicle from them in the future. Thank you Troi for you superior service! Keep up the great work!

I had a great buying experience. I wasnt sure if I wanted a new car but I filled out the application just to see what would happen. I was approved fairly quickly. I didnt have to physically go to the dealer and wait and wait. I was approved and then drive an hour away to test drive my new Mitsubishi Eclipse Cross. Our sales rep was amazing, as was our experience. And they arent pushy.Thank you Pablo!!!!!!

Stefanie was very helpful,and polite. Great service and hassle free purchase

Damion Hulbert, my salesman, was beyond exceptional!!!!! My visit to Maguire Ford was by far the best experience I’ve ever had at a dealership. I traded my old truck on a newer one with a lot less miles. I can not say enough good about my experience

Long day of trading in and getting new lease BUT was worth it ! Shout out to Wade in finance and Damion as salesman!! Thank you.. guess that is why we have bought 5 vehicles from Maguire Ithaca !!

Maguire has a monopoly in Ithaca and so they dont care anything about customer service or fairness. They know that if you dont want to deal with them, you will have to go out of town and have that hassle.I have had two different cars repaired at Maguire, both with extended warranties. The Escort was in at least once a month and they could never figure out why it kept stalling. Sometimes they would keep it for several days to diagnose the problem. I would pick it up and within hours it would start stalling again. I guess since they couldnt make any money out of it, they just let me deal without a car for days and drive an unsafe vehicle.The other car was a VW with a drivers side window that wouldnt go up. They told me that with the warranty I had purchased through them, the repair should be covered. I drove around in the middle of winter with no window for 2 weeks while they investigated whether the repair was covered. No one ever called me with the status; I had to call them every day for an update. Finally, they told me I would have to co-pay $350 for the repair. I was not willing to wait another 2 weeks someplace else, so I scheduled the appointment. They said it was a 2 hour repair so I waited. The repair actually was done in the time promised, BUT I had to sit there for 6 more hours while they worked out the payment details with the warranty company. Since they knew I was coming, they should have had this arranged in advance.Save yourself frustration, money, time and hassle. Go anywhere else.

The sales person Tyler was very nice but the first vehicle that was brought home had a major oil leak 2 days after buying it and we wanted to completely trade it in for another vehicle but were set on what model. they did have a 3 year newer model of the vehicle and due to the hassle of having to travel back to the dealership (3 hours total) we figured they would give us a better deal than what we got from them. overall they were fairly easy to deal with but were a little let down on the reputation repair after receiving a vehicle that had a major issue only 2 days after buying. in the end they did make it right and got us traded for the newer model and its been about 2 weeks with no issues, just paid more than we though we should have for everything that happened.

I highly recommend Maguire Ford. Its a great place to get vehicles and great people to work with. I highly recommend Matt.

Service was so poor that I have written a letter to Ford Customer Service.Service that is clearly under warranty was chalked up to poor maintenance. $250 later, and the truck still runs poorly.

I’ve bought many pickups, a couple excursions, couple Suburban’s from Maguire, and I’m qualified to say their service is the worst.If you don’t know much about mechanics, they will rip you off. Their mechanics are incompetent. It took me too many vehicles to figure that out.They Do Not Care, and that’s an understatement.They have the local market cornered,

Definitely a good dealership great prices and nice customer service and very helpful

Great dealership, I will be back even though its a two hour drive from my house. Well worth it to deal with great staff!

Everything was handled first class!!! Thanx.

I have had good service in the past leasing a 2016 escape for 2 years and then a 2018 escape for 3 years. I think I was given a good deal. When it came time for the 2018 lease to end, I decided to purchase it as the buy out price stated in the lease was good considering used car prices in spring 2020 and especially since I had not put on the miles expected.I contacted Maguire Ford 2 1/2 weeks ahead of time to purchase it knowing that I was making the purchase long distance (snowbird in FL). I was constantly told it takes 2 hours and not to worry. 2 weeks later, I was able to purchase the car. I had already received approval from CFCU but was told they could get me a lower interest rate. Yes, they obtained one slightly lower but It was not until after continuously contacting the salesman, his manager, and finally the manager. There was one reason after another that it took 2 weeks-- ie, my information for credit was miscommunicated, they were taking care of another customer, etc.As it stands now, I do not think I will go back to Maguire Ford.

I love the car but was duped by the salesman never showed me the prices of options told me it came with 6 free oil changes but they are not freeHe said there were only 3 optionsAnd paymentsNever gave me payments without the options I got slammedI will never recommend buying from them in the future

Had a check engine light brought it in there they said nothing was wrong with the truck they just had to do an update try to charge $140. Next morning check engine light was back on were leaving the area so we dont have time to fix it.

Was amazing. Glen spared no time trying to get me in a car I could afford and a car I would enjoy. Ten million stars.

Great dealership with friendly accommodating people.

Replaced my manufacturer recall on airbags in two hours. Awesome!

Overall it was the best car buying experience ever! Glenn was great!

Jota was wonderful!!! Thank you for the great service!!!!

Awful customer service. I purchased my car from them in August and needed a new battery today, less than six months after purchasing. The car has less than 35,000 miles on it. They wanted to charge $360 for a new battery. $74 of that for a diagnostic fee and $100 labor cost. Insane. I took it to Monro and paid $160. Even after paying Maguire their $74 diagnostic fee (what a joke) I will have saved over $100.

Matthew Jacobs was my sales person and he was absolutely great. He was very person and understanding of our wants and need. He was honest and upfront with the price and payment options. He even was great with my child. I would definitely buy through him again. Also am going to recommend him to anyone I know that is looking for a car.

If you like having your time wasted, dealing with people who dont know what theyre doing, and are dishonest, please visit this dealership. For everyone else, please go anywhere else.

I don’t usually write reviews but with my latest experience at this dealership I wanted to share. The dealership is very nice and clean. My salesman (Mattew Jacobs) was a complete Class act. I felt very comfortable with his professionalism. Just a great experience got the truck I wanted and the price was right. Mathew is the man. I highly recommend him and Maguire Ford! 10 out of 10

Incredibly POOR customer service - Sleazy, at best!! I called about a 2018 Avalon that has been advertised for a month without any pictures and at about 5+k UNDER retail...Ok, its probably a bait & switch scam I am thinking. Dealer pretty much confirmed this when SHE refused to send pictures or vehicle history.

Pablo did a great job for us! We had very specific needs and he patiently worked with us to find us a number of different cars that met our criteria. If you get the opportunity, we highly recommend that you ask for and work with Pablo.

I had such a great experience at the Ford Store! Matthew Jacobs was amazing! He helped me find my 2018 Rogue. I LOVE IT SOO MUCH! He made the sales process so quick and easy and answered all the questions I had! They are all so nice there!

Matt Jacobs has been the most helpful employee of any Maguire dealership I’ve dealt with! He listened to what I was looking for, but also what I needed. Can’t thank him enough for making my experience with Ford a wonderful one. The process was simple once I chose the Explorer, and Matt was with me every step of the way to answer any of my questions. Thanks again for such a wonderful experience!

Do not call for any help. Guy who answered phone was very rude and did not know anything. Was not willing to be bothered with a ford owners questions. I had just called another ford dealership ferrario ford in bath for some guidance on my f150. They were very helpful. Maguire ford in Ithaca needs to look at there employees. Horrible customer service! What a joke!

It was a very good experience. Got all the answers that we asked. The sales person was very knowledgeable about the vehicle that we where interested in. Took the time to make sure we where happy.

Our experience with Maguire Ford has been phenomenal! Jota Cornell and Ritchie Scott provided my husband and I exceptional service. We could not have asked for a more pleasant buying experience with these gentlemen. They truly went above and beyond to make things happen and we couldnt be more thankful for their time and dedication. Job well done! You have earned lifetime customers!!😊😊😊

Fantastic experience here, the people at Maguire Ford( I dealt mostly with Matthew Jacobs) were helpful and friendly. Matt said come by anytime. Excellent service. I would recommend Matt Jacobs and his team anytime! Ill be back for sure. Thanks.

Service dept front desk the 3 women there don’t talk with each other because every time I call they say I don’t know do u know who u talked to or that person not here u have to call back or I can try to get a hold of them but yet there a computer in front of them

No pressure sales and knowledgeable staff

Experienced amazing customer service here at Maguires and was able to get my new car with the help of Justin Porupski. He walked us through all the paperwork and made the process very easy. We highly recommend stopping in to get your new car through him.

Matthew Jacobs is always my go to guy for my vehicle needs. He makes the sales process easy and effortless. The car buying experience can be daunting but Matt makes it enjoyable and painless. Maguire will always get my business.

It was the worst ever service experience for my Ford. The people were nice and cordial, but my service specialist Mr. D Knight was unfortunately very unprofessional. Upon turning in my vehicle for a routine service (Works Package), he did not provide me with a copy of the service requested and did not take down my phone number or information properly. I dropped off the vehicle at 10.30 am and was told to expect a call when the service request was completed. I never got a call until 4.45 pm when I drove to the service center and had to wait 15 minutes for Mr. Knight to show up and confess that he lost the contact information that he had scribbled down on a piece of paper and was hoping I would show up myself to retrieve my vehicle.Typically for a WORKS Package, it comes with free tire rotation and I was charged a further $25 for the same. I was not provided the MPI (Multi Point Inspection) report - which is the norm at other FORD dealerships and was given some random sheet that he picked up from the shop floor when I insisted I be given my vehicle status. He promised to send me the actual MPI report the following day! Moreover, the bill was not even in my name but a certain T. Robbins who has no relation to the ownership of the vehicle. I had to retrieve my VIN number to realize the bill was for the service done on my FORD. This was utterly unprofessional. In addition to the WORKS package, I requested air filters to be replaced, and the charge on the bill was set to $0, which he revised by his pen (overwriting it to charge me an additional $63 for the service).I was confused and disappointed in the customer service and the poor shoddy job done on my vehicle and would not recommend this FORD dealership for your service needs.

Matt Jacobs was extremely helpful in the purchase and order of the vehicle. Took the time to show us all the features and set up the bluetooth and Ford pass app. Highly recommend buying a vehicle from Matt.

I came in looking to replace my current vehicle. I met with Matt Jacobs. He made me feel very comfortable and really helped me pin down my next vehicle. Very knowledgeable.

Overall good experience. However my vehicle was missing a center cap on the rim. I asked to get this part and was told it would be ordered. Several weeks later still no partOnce the paperwork is signed its time to move on

Very friendly, not pushy and Pablo was a great help! We have bought a few vehicles from here and they are our FAVORITE dealer.

Personnel were very helpful, no high pressure. Based on my experience, I have no problem highly recommending Maguire.

Colin Chapman has continued to take care of my family’s car needs. This is the third vehicle we have bought from him. He keeps in contact with us throughout the year to ensure things are going smoothly. We really appreciate his hard work. Thanks again Colin!

Matt Jacobs was professional and very easy to work with! I definitely would recommend him and Maguire Ford to all my friends and family.

Mathew Jacobs is without a doubt top me and my family list when purchasing a new, used, new used or even kinda sorta used but not totally used for anything automotive wise, Mathew and those rocking folks down at Maguire Ford know what it takes to be the BEST automotive organization in the ever!

Bought my truck at this beginning of this month from Tyler. He was awesome and made my day. Couldnt be happier and Ill continue to go to him.

Matthew Jacobs was extremely helpful and patient through the entire car buying process. I will absolutely be returning for my next vehicle purchase!

Mathew Jacobs may not be much to look at but when it comes to slanging metal and knowing everything about kayaking HES YOUR GUY, I’ve only known him for about 6 hours now but I can tell he’s someone to do an escape room with why you ask? Because if we learned anything from “bombs over Baghdad” by Eminem it’s always pack a clean pair of fresh fruit, doesn’t have to be any certain kind just do it, Mathew Jacobs and Maguire Ford You Rock Big time!!!!!!!

When I came to Maguires in February I was feeling pretty frustrated after finding out the disappointing news that my car wasnt going to be able to be repaired. I was so lucky to get such a kind & friendly salesman like Matt Jacobs to assist me in making such a big decision at that time. Matt was extremely knowlegeable, very understanding and went above & beyond to get me an amazing car. Matt made the process painless and I left there feeling confident with my purchase. I would definitely recommend Matt & his services to anyone.

I bought a brand new Ford F-150 XLT from Tyler and I couldnt be happier. I was very upset with my old dealer and they wouldnt work with me. Tyler came through and got me EXACTLY what I wanted. Ill recommend him to anyone.

During the year my family had to have ongoing issues with our primary vehicle addressed by this company, it became painfully clear that Maguire has earned their local reputation for predatory sales and abysmal service. It would never have occurred to me to go to them to buy a car, nor service any vehicle I owned due to the stories Ive heard directly from other past Maguire customers, but unfortunately was required to do so by the terms of multiple factory recalls and warranties on a vehicle purchased out-of-state. More than once, a repair was completed (usually way over the time estimate), only to have the issue resurface, sometimes on the short drive home. Any time we had to follow up on a current, recurring, or new issue, just getting someone to actually answer the phone or return a call was the work of hours, if not days. The last time we had “repairs” “completed”, the car broke down less than 10 minutes after driving away from Maguire, but luckily in front of another dealer. When Maguire refused to take the car back and ACTUALLY complete the repairs, I was fortunate to find a good deal on a vehicle I wanted to purchase and get a remarkably decent offer on the trade-in of the non-functioning car at the dealer where my car stopped running. One of the reasons Im excited and relieved to have my situation with this car resolved in this manner is the hope of never having to deal with Maguire ever again for any reason.

Colin is the man. I was in a tricky situation with the car I had and had been from out state and moving back. He was still able to get me the perfect truck and get it to a very fair price. Awesome dealer from the top down, absolutely recommend.

I recently purchased a Ford Edge from Maguire Ford. The whole experience was great. My salesperson Justin Porupski was kind, patient and extremely knowledgeable. He was very helpful with the whole buying process. He made sure I was protected with a lifetime engine warranty! 😀I have purchased a vehicle from Maguire in the past and always recommend them to others. I specifically went to Maguire Ford this time because of a positive interaction I had with sales manager Brandon Gaylor while looking at trucks with my husband this past summer.

I was contacted via email, after leaving my info by Carin Hopper. Carin, was totally awesome I explained what I was looking for and she said shell find what I wanted. She located the car I was looking for, and I feel my deal was fair. She took the time to show me all the details of the car. She explained all the paperwork to me, and made buying a car very easy. If I ever need another car I wont hesitate to use her.

It was a pleasure working with Ralph and Tyler. They we able to take care of our trade-in and purchase promptly. Tyler was thorough with the new vehicle walk through, and was very accommodating even with the ongoing construction. We will be return customers.

I just bought my third Truck from Maguire and the sales experience is the best Ive ever had. They always carry great vehicles in stock and if they dont have it right there theyll go over and above to find you what you need. I highly recommend checking here before anyplace else, Its well worth the drive!

McGuire has been nothing but wonderful to me. I purchased my most recent car from them 6 years ago and McGuire is the only dealership I trust wont attempt to make me buy into repairs I dont need. They gave me a fair price for my car and have been great with maintenance. When a trip to the shop requires a dealership I drive the hour here instead of going local.

MATHEW JACOBS or as I call him sassy massy cause we go way back like a heart attack, but seriously Mathew and the team of incredible professionals down at Maguire Ford always, I mean AAAALLLWWAAYYSSSSS go above and beyond for me and my kin we love them like I love cake and you know I love me some cake boi I tell ya.!!

Pablo kept on until he found my perfect car!

Fast friendly service.

Unfriendly service

Just purchased/leased our 4 th vehicle from Maguire. We have tried other places closer to home but Maguire is definitely worth the 2 hr drive. We have always left feeling like we got a good deal and the flawless process is definitely worth the drive. If they dont have the exact vehicle you have in mind, you tell them exactly what you want and they find it! Will definitely be back for our next purchase.

Mathew Jacobs is a total gentleman and a scholar in regards to car salesmanship, before I get into it, i want to make a note how the other “sales persons” if that’s what you call them, are let’s say “notta so good” to put it nicely, anyways. Matty j$ is a sick smizitch that deserves only the best low fives money can buy yooo dudes sick as a dolphin caught in a 6 pack liner, ohhh snap to rich for ya? Luggy juggy outtttttt

I purchased a vehicle at Maguire in August of 2018. My representative Carin Hopper was fantastic in helping me find a new vehicle that met all my needs. She walked me and my parents through every step of the process in purchasing my beautiful used 2011 Hyundai Santa Fe. I would highly recommend Maguire and Carin as excellent car dealers!

Real good people here. Called with a license plate problem (Im from out-of-state). They said come by anytime. I did and they fixed it right away. Excellent service. Ill be back for sure. Thanks!

I’m not sure what is In the water down their but Mathew Jacobs is LEGIT the king of car sales, billy fusillo check your self because this dude is hhhhhhhuuuuuuuugggggeeeeeeAaaaaaaaaaaaaa FANTASTIC SERVICE DURING ANd continues AFTER THE Sale above and beyonddddddddd

Matt Jacobs, Is a great salesman he knows the process.Gets you in and out

Review for warranty repair service:Chris the service manager was great! Excellent at communicating and keeping me up to date every day. When the part was on back order, the parts department went out of there way to find one from another dealership.

Matt Jacob did a wonderful job showing me all about my 2018 Rogue when he sold it to me. I would by from him again.

Great customer service from Matt Jacobs and Brandon Gaylor! I will highly recommend these two guys to everyone. They went above and beyond expectations to find the car I wanted at the best price. Thanks again guys!

My father purchased a Ford Explorer 2017 from them about 2 years ago. I must say, I am extremely pleased with this Auto Sales Group. Their customer service is excellent and extremely kind. I always feel welcomed when i take the vehicle for its service. They definitely have earned this 5 star review!

I really enjoyed my experience at Maguire Ford Lincoln. I recently leased a 2017 Lincoln MKX from Matt N and Brandon. The sales process was very easy and did not take long at all. I recommend working with these two gentlemen if you’re in the car buying market. Great work Maguire Ford!!!

Pablo was friendly, professional, and also willing to go out of his way when I picked up my vehicle. Very businesslike and straightforward transaction....no games! I would recommend Pablo and this dealership very highly.

To we bought a used 2016 escape from them that we didnt notice rust on the door already we haggled with cris about it and after so many times he had it cheapley fix that before even winter came the rust came back through again my husband tried to keep it up did not work not to mention we paid cash for it .they would not fix warning do not buy a vehicle from them.

I recently had four recalls done on my Mustangs. I arrived promptly for each appointment. The first car took about 25 minutes before they even looked at the car the second appointment took 35 minutes before they looked at the car the third visit took 40 minutes before they looked at the car and the last appointment was taken within 10 minutes. During one of the visits my 2005 Mustang GT was scratched in the glove box area. A service manager took care of me and had a professional come to my house and fix the damage within just a few days. The service manager was great, listened to my concerns and fixed the problem. The service people especially Chrissy has been very friendly and helpful and I will continue to do business there.

I came into the showroom a few weeks ago and inquired about the Ford Auto Show Test Drive Offer. I met with Tyler, and he helped me fill out the information. When I went to input the information later that day, I realized the information given was incorrect. I thought that this might just be a mix-up so I called the showroom and asked for Tyler. I was told that he was meeting with a customer so I should leave my name/etc, which I did. I waited a week and did not receive a call. I then called the Cell number on his business card and left him a voicemail. 1 month later I still have heard nothing. I am extremely disappointed that my multiple calls were not returned and Maguire Ford did not honor their program.

I had an amazing experience with Maguire Ford-Lincoln! Justin P the salesmen was super! He was so polite and explained everything to us! He explained the car and everything about it and all the paperwork perfectly!! I highly recommend everyone go and see Justin and his team at Maquire for any new or used vehicle!

I’ve done a couple transactions at Maguire Ford. First getting a lease, and just now purchasing that lease. The process was straightforward. Matt Jacobs was able to walk me through the process, work with my schedule, and even got the payment to be hundreds of dollars less than expected. Would recommend!

Thank you to Matt Nortafonzo Fonz for an incredible experience! With a blown engine and some financing challenges, Matt made our purchase fun and somewhat easy really. Matt took a bad situation for my husband and I and turned it into 2 extremely satisfied customers! Highly recommend Matt and the entire team at Maguire to ANYONE looking for a vehicle and a few laughs in the process. Cannot thank you enough for going the extra mile Matt! P.S. Followed up within a few days to make sure I am satisfied with my new 2017 Ford Escape!! LOVE IT!! Above and BEYOND at Maguire! 👍🏻😊

Best car buying experience I have ever had was at Maguire. Ryan Saline was our salesperson and they worked extremely hard to meet our budget goals in buying a new car.Also, the other employees were extremely friendly. Constantly offering us water, coffee, etc. This is NOT like other car dealerships! This I know!! Definitely will go back to them again when we are in the market again!

Teresa was excellent, she went way above and beyond for my friend and I. Great experience!

Awesome experience.BRENDON and Christy were fantastic.One visit, picked up same day.Got financed and delivered in one day, they even washed my Lincoln while the car was being prepared.Bought a new escape titanium.

So far so fantastic! Tyler from the Jeep/Chrysler shop has been so kind, patient, and honest with me...a girl... who knows next to nothing about buying a vehicle....

I went in for an inspection this week on my nissan Altima. Steve Smiley helpex me and I was in the quick lane. I was shocked when he djd not charge me for it. I will be foung all my busuness with Maguires Ford from now on. Mr. Smiley wS so nice and polite you deaerve 5 stars because of his excellent customerer service!

Just purchased a used 2016 Ford Focus. Had a great experience and Tyler was a big help. Id recommend this place to anyone

My husband and I made the trip from Corning to Maguire Ithaca and we are glad we did. Matt Armstrong was our sales person. He was very friendly and knowledgeable. We couldnt be happier with the service and the fantastic price on our new 2017 Ford Focus.

Chris DeArmond provided exceptional customer service, hes very knowledgeable about cars and trucks, and most importantly he did not pressure me at any time. Chris was very patient and helped me find exactly what i was looking for. I highly recommend buying a vehicle from Maguire Ford-Lincoln.

Another great experience at Maguire Ford!! I dont think the car buying process could possibly get any easier or less stressful. Great price, great people, great customer service!

Very Positive Experience - Very Professional Service. I worked with Chris DeArmond via an internet pricing request both via phone, text, email and in person. He is very knowledgeable on the Ford Product Line and dedicated to finding the right vehicle to meet your needs. Although, I did not purchase a vehicle from Maguire, I would not hesitate to go back for my next purchase.

My wife was looking for a new car after ours decided it had enough. We visited multiple dealers and locations and did our due diligence in shopping. Ultimately, we were able to find a good price on Maguire’s lot. Their team member Matt Jocobs helped us ink a deal. No one at the location was pushy and they went above and beyond to provide excellent service. Even after the sale, Matt has been in contact to see how things are going and to make sure we had the best experience. I would highly recommend seeing Matt and the rest of the team. Good prices, easy communication, GREAT service, and a good deal. Can’t beat it. Thanks Matt. We’ll be going back for sure.

Collin Chapman from Maguire ford Nissan was an excellent, helpful and knowledgeable sales person. He made buying a car easy and he took care of us thank u Collin Chapman for everything I’m glad I came to u

Bought Vehicle less than 6 months ago. Nothing but problems with no help from Maguire. Sales manager Brandon is very unhelpful and unprofessional to say the least. Car has had a cracked radiator, needed new brakes and rotors, multiple service needed flags, remote they gave me was not signaling correctly and had no hard copy key. Drive off the lot with no plates on car. First day Home noticed damaged interior and when I called Brandon he said “well it is a used car”. Not up front people here. They want to steal your money. Told them did not like car. Asked for trade in and they offered $7000 less than what I paid. When asked how that was possible? response was “your car has a lot of problems”! Lol. Stay away. They will trick you and steal your money. Very disappointed.

I recently took the trip up to Maguire to take a look at the trucks that they had available. Was met by Alex, who immediately was warm and welcoming, offering to answer any and all questions as we test drove a truck I had been eyeing. Because of how amazingly he treated us, I felt comfortable taking the plunge and leasing that truck, which I had been debating with myself for some time. We were able to leave that day with the truck of my dreams, and the process was made so smooth by Alex and the team. This is the second car I have purchased from the Maguire family of cars (purchased from their VW lot 6 months ago, just as amazing of an experience), and I will continue to go to them for all of my familys cars in the future.

Zero stars. Spoke online with a sales representative back and forth for a week and set up an test drive appointment stated I have cash down payment and would like same day purchase of everything went smoothly . Show up day of and the salesman stated someone came and purchased it the day before. I was referred to Austin, he wouldnt come out and speak to me, first, the sales man said the person paid in cash, then twenty minuets later he said they have one day to show up with the money and were able to leave with an unpaid car! Wasted a 1/2 hour trip to Ithaca for a car that wasnt there and for the salesman to talk in circles around what happened. Not impressed.

Wonderful purchasing experience. Teresa spent so much time with me to find the exact car I wanted.