The Ithaca Mr Tire location is the best shop in Ithaca and its surrounding areas. They explain things well and always get the work done quickly and with skill. Great employees who are awesome with customers. Ive dropped my vehicle off several times and Im just impressed with this shop and the work they do.
I received excellent service at the Ithaca Mr Tire location. I selected the tires and scheduled the appointment online. I received a confirmation email a short time later. On the day of the appointment, I arrived early and they took me in right away. The personnel were courteous and efficient. Ian did the balancing and installation. He showed me a couple maintenance issues that could be dealt with at a future time. I appreciated his advice and attention to detail. Overall, this service appointment met my expectations and I will recommend this location to my family members who live in the area.
This is a phenomenal place with incredible staff and workers. MARQUISE is a true professional and expert of his craft. I cannot say enough good things about him and this place.
I paid full price and the two new tires they installed on my car today were manufactured in 2018, almost 3 years old! I could not be there when they installed the tires. If I were told the tires are this old, I would have looked at other places. In addition, I was charged $60 life time tire installation package without my permission. It was refunded in the end, but the process was such a waste of time and energy. The mechanic did answer my questions patiently and I appreciated that. Overall, it was disgusting that they made so many attempts to take advantage of me and installed two aged new tires on my almost new car without consultation.
Quick, easy and affordable. I’ve been here a couple times now and have nothing but positive things to say about my experience and the people who work here. Highly recommend!
Only a handful of people care about customer’s needs and wants. I was thrilled to see how the Mr. Tire’s manager got back to me when I left unhappy. I am totally convinced and happy that they took care of my car’s inspection. I recommend this place because their commitment towards customer satisfaction.
Called and made an appointment and when I arrived at my appointment I was informed that they wouldnt be able to do what they had just told me on the phone the night before to come in for. Didnt even get a call letting me know that my appointment would have to be rescheduled due to a faulty alignment machine. Thanks for wasting my time. Definitely wouldnt recommend going to this Mr tire.
My wife and I took a trip to the Finger Lakes. When we arrived after a 4 hour drive (from PA), the coolant light came on, on our 2008 BMW. This was on a Wednesday. Chris and the gang looked at it on Thursday morning, and it turns out there was a hole in the radiator, and it needed a new one. It looked looked like we needed to leave the car there into the following week. As we were about to leave on Saturday, we got a call from Chris that the car was finished. They ordered the radiator, got it in, and his best technicican (who has worked on BMWs before) did the repair. It saved a 4 hour trip from our in-laws to pick us up. I cant say enough about Chris and his crew. They were professional and so very helpful. When going to a different state, one never knows about the integriy or quality of work when using a garage. These guys are the best. You wont be disappointed!
Prepare to be overcharged for work you told them not to doWill not be returning anytime soon
Very helpful and definitely helped with recommendations and suggestions on how to help fix my vehicle
Honest guys, open on Memorial Day (thank God). I had an emergency and they took care of it, explained everything to me thoroughly. Ill be going back.
I have visited Mr. Tire twice now. I find that they are incredibly friendly, clear about the pricing, and do a great job with the work they are doing. Quickly becoming my go-to place.
Got a flat on 81 and pulled in here. They took the tire, patched it, and had it back on by the time we got a drink from Starbucks. Mavis tire wanted us to wait 3 hours.
Took my Mini cooper there a month or so ago to have the tires balanced and alignment. Did a great job and ABSOLUTELY NO DAMAGE TO MY CAR. (No one mentioned that in the reviews but I think its important) I recommend them.
Well the car need it a tier alignment because it would pull to the right so we took it to mister tier, after the alignment not only the car pulls to the right, the steering wheel is not straight is turned to the left. So Im stuck with the car pulling to the right and steering wheel is to the left. Maybe was just my luck.
My homies love their service
Amazing and helpful. Tim and Angel were incredible I highly recommend this place to anyone
Great customer service and friendly staff.
Chris Merriman is the most professional shop manager that I’ve gone to in the Ithaca area, him and his staff are the only people I trust handling my Honda S2000. Very high praise, thanks again Chris!
Great people, great work, explanations are on point, great service
Friendly honest people and good workmanship.
Mr. Tire is my familys go-to place for all of our auto repairs and tires. They always treat me fairly and the management are very customer-focused and friendly. They have always topped off the air in my tires when I swing by and just today they fixed two of my tires for under $20. Truly unexpected and appreciated. I wouldnt hesitate to recommend them to anyone looking for a trustworthy place to get their car serviced or to buy new tires.
I have always taken my vehicles to them and never had any problems all the people that work there plight and very helpful
Great and quick service good price genuine people. Chris will get ya in quick and easy🙌🏼
Super fast service — they were able to patch up one of my tires in like 25 minutes and get me back on the road. Will be sure to come back once it’s time to finally replace them!
Honestly great customer service manager Tim is straightforward and assistant manager Bradley is extremely helpful. All members truly go above and beyond! Upfront and honest
Mr. Tire’s men work with both superior service and put much pride into their work. It is very hard to find a honest place / business like that nowadays, especially since you are not a local person. I have enjoyed their service when I was traveling and would love to be their loyal customer if I lived there. Great workers. 10/10.
Chris is friendly, professional, and knowledgeable. This store takes good care of its customers and does a very good job.
I went to Mr Tire here in Ithaca NY my car was making noise In the brakes. The manager Chris was very friendly. Brought my car right in to check it out found that my brakes were grinding metal on metal. They were able to get my car fixed in less than a hour and at a great price. I will definitely be back in the future when I am in Ithaca.
Good serviceFare price
Very good customer service and I didnt feel like they were trying to have one over on me like other places can be!! Definitely will come back
Went in for an oil change. Was informed that my car was so badly out of alignment that the front tires were ready to go at any time. Wasnt expecting a $500 fix so asked if just an alignment for now would help. Was assured that it would. Contacted someone else about tires and when they went to put them on was told the lower ball joint was bad and that an alignment wouldnt have been able to be done with that. So Mr tire basically took the money for an alignment that couldnt be done to begin with. Should have known something wasnt right when I didnt get the paper that is always given after an alignment. Will never go there again and advise everyone else to take your business elsewhere too. My tires were just barely starting to wear too so no idea what the guy was on for him to turn that into ready to go at any time. He said could be minutes, hours or days.
I have taken my car here for tires, inspections, and repairs. Great pricing and Chris the manager is an honest guy!!!!!!
Simple process. I got my vehicle inspected & they were very friendly. Its close to lots of places so I was able to leave my car & walk to go shopping or have lunch. Very convenient.
I always struggle to find reliable shops to have my car worked on - for routine maintenance and more. Mr. Tire has always offered outstanding service. An old school service center - nothing fancy inside. But it helps a McDonalds is up the street within walking distance ☺️
The end of October I received an oil change and what was suppose to be a full inspection on my car specifically my brakes like I asked. I was in an out. Again upon check out I asked about my brakes because I was very concerned about my rotors I knew something was wrong with them I was reassured they were inspected and nothing was wrong. Today after having issues with my brakes again i came in to get them checked at another location . I was told not only was my brake pads, rotors ruined, but the calipers also and this should have been caught upon inspection in October with as much damage that was done to them. Do not recommend this place now this is costing me a fortune of something that shouldve been caught!
Mr. Tire is a great auto repair establishment with fast and friendly service. It has a comfortable feeling and I felt good having my car worked on. The workers are friendly and honest.
Great service, was attended to as soon as I walked in the door. (Employee came from the garage) he was helpful with my questions that had to do with that and a future visit. I will be going back there.
I’ve been coming here for a year now and always receive the best service at the lowest prices. I’m amazed that this unassuming little place is so fantastic at everything they do. The staff are friendly and knowledgeable and refreshingly honest. The work done is always impeccable. Will never go anywhere else in the area.
My wife and I drove last weekend for the Cornell Family weekends. On Friday night night, the low tire pressure warning sign turned on. We first tried to pump some air in a nearby gas station. However, the gauge was broken and we did not know which tire is short of air. The next morning we drove to Mr. Tire and thought we could get an accurate examination and we can have it taken care in the worst case.The on site manager quickly measure the tire pressure and made them right. It appears there is no problem with the tire. And there is no charge.Besides seeing our daughter last weekend, this super friendly experience is also very memorable.
Great customer service and very efficient. They were able to schedule a tire alignment with short notice. Took the time to show my why the tires needed to be replaced and provided me with a coupon. I would highly recommend Mr. Tire Auto Service Center.
Very great and respectful mechanics. Honesty goes a long way with me. They were great. I would definitely suggest Mr.Tire to work on your car or truck.
* Updated 1/14/19 -- I continue to make this my go-to place for any car related issues I have. Multiple visits over the last year and a half have gone smoothly, service always done on time.-----------------------------------------------------------I visited this location twice in the past month and was happy with the service received. First visit was a routine state inspection and although took longer than expected it was not overly so.Second visit was more complicated -- new tires/alignment. Staff was knowledgeable, friendly and upfront in terms of pricing. I knew what to expect going in and was given lots of options. Service was complete and on time, tires are working great and staff worked with me to get as many discounts as possible.Ill be coming back again.
I refuse to go anywhere but Mr Tire for my auto service needs. Specifically for me the Ithaca location. They always get me in at my convenience, they remember me and my vehicle, they are always friendly and take the time to listen to my concerns as well as ensure I understand the needs of my car. They always ensure that if there is a promotion that will save me money that I get it even if I was unaware of it. They have always gotten me in and out asap knowing tgat my time is important. They have always done great work and I have never had an issue with service in anyway.
Honest. Showed my brakes were in good condition and did not need to be changed. They diagnosed there had been dust around the brakes which made them squeak. They cleaned it out for a minimum charge. I have not had any problems. They were very knowledgeable. It’s difficult to find an honest mechanic and they were great! A+++++
I got a whole new set of tires and had a great experience with this friendly group. They went out of their way to make this a good experience and they gave me great deal. I would recommend this place to anyone. They knew locals by name which only made me feel even better about choosing Kost since I am only visiting here.
Always take my car here. Great service. They never bother me with things I dont need. They always try to save me money where available. Very friendly. Quick service.
Called mr tire to get in to check a noise that my car was making, they told me bring it down so they could check it out. They found that something hit the backing plate to my brake rotors and it was rubbing the rotor. Mr tires technician bent the plate back and the noise was gone. To top it off they didnt charge me for this. The employees were great and honest. They could have taken advantage of the situation and told me I needed some expensive repairs. But instead they showed me the problem and fixed it and I was on my way. I will return for future service and recommend to anyone who asks about a good repair place.
Great service here. I usually go to a different Mr tire also great. But I was out of town and need some work done these guys are just great. Highly recommend.
Absolutely excellent service, and while they were doing my oil change, they discovered that a clamp on the bottom of my car had rusted away and was no longer attached to the car. They removed it and installed a new one at no cost.Editing my post since Ive returned for another visit - swift and reliable service once again for an engine starter replacement.Editing as Ive visited once again - great service all around
Called for 4 tires. They had me come right in. Got it done quickly. And did an alignment. Chris and Ramon were very friendly and knowledgeable. Great service I will return for future service.
Very clean facility . No appointment, I needed 4 tires, Chris store manager got me right in and out.
I popped my tire first thing in the morning yesterday. I called my usual place and they told me they wouldnt be able to get me in until two days later. I called Mr. Tire and Ramon at the front desk got me in right away. They put two new tires on, aligned the tires and fixed my headlight, all while I was at work. I was able to pick up my car as soon as I got out. Id recommend these guys to everyone.
This place is a complete joke. They sold the customer in front of us who spoke very little English an incredibly marked up tire for no reason. Completely took advantage of them. They interpret inspection law however they wish in order to fail vehicles and collect revenue. I would not recommend this shade tree shop to anyone who needs any work done and will be contacting the BBB.
I stopped here early one morning while on my way out of town because of a problem with my car. Todd was not even officially open yet, but he took my car in and took care of a potentially dangerous situation and got me back on the road. The friendly, honest and quick service was appreciated.
These guys always treat me well. From helping me with my tractor tires at no charge to making sure I got exactly what I needed. The service is quality and people friendly
I have been dealing with Mr. Tire since before it was Mr. Tire and i have enjoyed my experience with the shop they are very honest and will show you the problem not just tell you there is a problem the manager Ramon is very friendly and straight forward and the assistant manager Chris is the same all the techs are very helpful and good at what they do they all have years of experience working on cars its a great shop the only shop i will let work on my car i hope you chose Mr. Tire in Ithaca you wont regret it...
We got new tires from Mr. Tire and the customer service was great! They were very helpful in making sure we received quality tires and transparent about costs/quality. Very happy with the new tires.
Preparing for an 8 hour drive home from college after finals, my son had a flat tire. Although a busy day, Todd at Mr. Tire took the time to look at the tire, noted it was an easy fix, and stayed a bit late to make sure it was repaired. Great customer service and honesty!
Mr tire was great had a flat tire. They got right fixed it quickly and I was on my way to work. Thanks for the great service I will be back.
Mr. Tire saved the day! Had a flat nearby and they got me right in at the end of the day. The manager is so friendly and helpful. I will definately come back for any other tires I need.
Good service and competing price! I did oil change in their place and it just took me 25 minuets! I will definitely come back when needed!
Got my car inspected there. Then I got my AC fixed. They got it done pretty fast. They were friendly and professional.
Ive been here 4 times now. Once to buy winter tires, once for an alignment after an encounter with a devastating pothole, once for an oil change, and once to have a used car from a local dealer inspected before purchasing. Their prices are very fair and their service is outstanding!
I got a flat tire on the way home from work. Mr. Tire had a new tire mounted and balanced within minutes, even though they where about to close. I had a 60 mile drive back to Syracuse in the snow. .. I wouldnt have made it without their help.
Chris and his technician helped me out at closing time with a flat tire so could get home and not be stranded. Mr tire was great. Thanks for the great customer service.
I took my car to Mr. Tire of Ithaca for an inspection. They informed me that I needed new rear break pads and rotors which I expected. After looking it over they informed me that my car required $1,500 worth of work. About $500 of it wasnt relevant to passing my inspection (tire rotation, alignment, brake flush). What I am most disgusted with is they told me I needed a new rear coil spring and quoted me $300 for parts and labor.I took my vehicle to a different mechanic outside Ithaca and asked for an inspection without telling them about my previous quote. They quoted me less than $500 for new rear break pads and rotors as well as a new belt. I asked specifically about my rear coil spring and I was told it was perfectly fine.Dont waste your time and money at Mr. Tire of Ithaca.
Great customer service at this location. My gfs car needed new brake lights because she was pulled over the night before and received a potential ticket if she didnt get it replaced by dusk the next day. After unsuccessfully trying it myself, I stopped by without an appointment and they had the lights in within minutes of my arrival. Also very patient with the fact I forgot the form at home and told it me was no problem to retrieve it and come back later before closing time to have it signed.
I have a flat tire and dropped by here as usual. And it was fixed perfectly. I am really happy with that.Strongly recommended... ....
I bought a tire, told them if it didnt match the others, remount the spare on the chrome rim, use new tire as the spare, do an oil change, $300 later oil change done, mis matched new tire on truck, spare put in the bed instead of in the carrier, I had to ask them to reset tire pressure sensor. Very unprofessional.
Service was great and fast, with fair prices. Representation at the front desk was also great.
These guys are great. I am the typical girl, and know nothing about cars. Great atmosphere here, great attitudes, especially the guys behind the counter. Feels like home!
Like many other reviews Ive seen here, despite my wife giving Mr Tire a great review in their previous work, I have to say that, while friendly this place definitely scammed us.We had our car inspected last week as well as checked for any other potential issues and we were told that everything was in good shape.One week later my battery and check engine lights among others start blinking at me, and my car stops starting.A friendly neighborly person gave me a jump which got me to the shop. After a very quick assessment they told us that the alternator and battery were shot. Now it is my understanding that one or the other becomes dysfunctional and the less damaged part picks up the slack for the other. Having spoken to two other mechanics, including our dealerships, we were told that it doesnt make sense that they would be trying to sell us both a new alternator and battery.Despite all of this, our car is there, and we were given an $800 estimate for a car that was LITERALLY JUST INSPECTED and checked up.I have read other reviews here reporting the same kind of thing, as well as having spoken to many other customers who report similar scenarios about having theiron vehicle checked and or inspected, thoroughly tested, and then days later the car ceasing to function.I dont know what kind of business would operate in what seems QUITE suspect operation, but Mr. Tire of Ithaca is one of those businesses. I will never take any vehicle we own there ever again.Complete scam artists.Stop sabotaging vehicles. It is not just ethically and morally reprehensible, but is so irresponsibly dangerous that it could LITERALLY kill people.DO NOT GO HERE!!!ZERO STARS IF IT LET ME RATE IT AS SUCH.Also, note to customer service: Dont bother trying to get me to contact you via a reply to this review. Unless you have $800 for my perfectly fine vehicle.
Great,hard working group of guys!!! Excellent service, not pushy like other garages I’ve been too. If they don’t have the part, they go above and beyond to get it!
The guys there are truly amazing!! Not only did they help us out on such short notice, but they really went above and beyond with customer service! This was my first time going there and I will DEFINITELY be continuing my tire needs with them! Thanks mr. tire crew 😁
First time here at mr tire I usually got to a different place but they couldnt get me in. Called mr tire Chris told me to come right done. Had me in and out quickly. Great service I would recommend to anyone and I will be back in the future.
Honest and knowledgeable at mr tire. Brought my car in thought I needed brakes my car was making a scraping noise. Upon inspection found just a backing plate was scraping. Ramon was great could have sold me brakes because I was sure I needed them. But he brought me right out and showed me my brakes were ok. Just had to move backing plate off of the brake rotor. Thanks for the honest service!!
A friend of mine had 4 new tires mounted and balanced and a front end alignment done at mr tire the guy who mounted the tires must not have tightened the lugs on one of them and the tire came off and had to have it towed home. Not where Ill be taking my truck for any service if thats how they fix a vehicle.
Ramone fixed my van and did an amazing job. Quick and sufficient! Ill definitely be recommending him to all of my friends!! Thanks Ramone!!
Thank you to Ramone and the great staff at Mr. Tire for rescuing us from a broken tire stem today! They were so helpful - even let us borrow a jack and take it to where we were stuck down the road and across the street, then repaired our tire quickly to get us back on the road. Thank you!!!
Amazing service. Had a flat tire on our motorcycle on Sunday September 25 when all motorcycle shops are closed. The gentleman at Mr. Tire was able to help us even though they arent set up to help motorcycles. He fixed our tire and saved our vacation .
Had 2 issues with my F 250. Wipers wouldnt shut off so they replace the control knob on the turn signal, and I needed new rods up front...great work, timely done. Im happy
Fast and reasonable Nice people working for you
I have been taking all of my vehicles exclusively to Mr. Tire for over a year now. Chris is such an outstanding worker, every time I come in here it is very busy and he manages to handle everyone exceptionally well. Not to mention going above and beyond what anyone would expect from a vehicle service station.I will ONLY bring my vehicles to Mr. Tire as long as Chris is there, 10/10.
These guys are always friendly and helpful. They give you straight information, and get the job done quickly.
Very friendly and helpful staff. Low wait time. I only take a star off for loud judge shows on their lounge tv. 4.5
Great customer service. Highly recomended
Awesome service. In and out quickly with with a good price on tires.
I went in for an oil change. Great deal. Fast service. Thanks!
Great prices best service in town will be going back and telling friends
These guys are great didnt have an appointment and they got me right in best location I ever been to
Get a second opinion before getting any major maintenance done here.Brought my vehicle here for an inspection, was told in order to pass the inspection I would need to replace all of my calipers, brakes and rotors estimated at $800. Brought my vehicle to a different garage and was told my calipers were completely fine and that only my front brakes and rotors needed replacing and spent only $200.
Knowledgeable and friendly staff. Great service!
Scheduled on-line which was easy, even better lare hours unlike local dealership. Excellent customer service!
Ramo gave us great and fast service got us right in and out . best prices in town we wil be gong back for all other car needs
Kost Tire is a great place to get your car fixed. After having a very bad experience with another repair shop in town I took my car to Kost. I needed new tail lights to pass inspection, they told me I could buy the parts online and they would put them in because if they bought them for me they would have to charge list price which was $200 more then what I got them for online. They also installed new wire harnesses to the tail lights, correcting a problem that had been caused by shoddy repair work from the previous repair shop. I bought 4 new tires for the price of 3 because my tires were balding and it was getting close to winter. About 3 months after this two of the bulbs in my tail lights went out and another was close to going out, so I brought it back in to Kost to fix them. They told me there was some kind of electrical problem causing the bulbs to blow quickly and they didnt have the computer needed to locate the problem. They changed all three bulbs free of charge, even though the stopped working because of a preexisting problem that had nothing to do with them. I cant stress enough how much I appreciate these guys they are always looking out for the customer and I trust them completely. If you want a reliable repair shop this is the place.
GREAT place to have your car worked on quick friendly service
Had a flat tire they squeezed me Into there schedule and the price was very reasonable.
They check things carefully and provide reasonable price