Amazing customer service. I came in last Saturday after my daughters car had a completely flat tire. I could tell they were busy when I stopped in, but Dustin told me hed check out the tire to see if it could be repaired. I got a call back about half hour later letting me know it was ready to picked up. No upselling, just honest, solid repair work.Now Ive been trying to show my daughter how to take care of her car so that she doesnt get taken advantage of, but if every experience was as honest and straight-forward as this, that wouldnt ever be a concern!Thank you again for helping us! We will be using you again in the near future!

These guys are absolutely great!! I’ve come to this place for tire replacements, oil changes, alignments, air leaks on my tires, etc. and they NEVER disappoint me. Service here is amazing compared to any other auto service place in the area, always accept walk ins, service time is usually very quick and overall the staff is super friendly. Definitely recommend you trust the guys at Mavis with your car, you will not be disappointed!!

Dustin in Horse Head NY did a great job patching my tire today. Excellent service!! I will come back.

Just stopped by to have my tires checked and Jake and Israel took great care of me! Fixed both front tires, replaced a side mirror and inspected my car. Road safe now! Thank you so much. I would highly recommend this team of incredible professionals. 10 Stars!!! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

I definitely owe these guys a good review, my family has been going to mavis since 2007 and I have to say I have yet to have a bad experience. The managers are super friendly and helpful. The store itself is very clean and pleasant. Most importantly, the service I have received is great. Never have I had a loose lug or a dirty steering wheel at mavis. Thanks a bunch to the Mavis team.

I have been getting my car serviced at this Mavis location for a number of years and I am always satisfied with the customer service and work that has been done on my cars. Today I went in for an inspection and oil change and ended up having to purchase two new tires and replacing a broken lower control arm. The manager, Israel, was very polite and let me know exactly what the issues were and the repair was done in an efficient and timely manner. Will definitely keep coming back!

Mavis of Ithaca was able to get my car in ASAP to resolve an issue with newly mounted tires done incorrectly by another shop out of town. Knowing i have a newborn and that safety is of top priority they made sure things where correctly taken care of quickly and properly. customer service was outstanding to say the least. will be returning there for future needs without hesitation.

The absolute best customer service, especially from Justin! They also run a clearly efficient, honest, and professional work system, with good prices. I called to make an appointment for a car inspection and already, on the phone, I could tell that this place had great employees. While waiting for my car, Justin also advised me on how to take care of my car, having never lived in a climate like Ithacas. Absolutely and highly recommend! They take care their customers.

The crew at Mavis has been great each time I’ve taken my family’s vehicles there, to date. This includes multiple times that were same day or unexpected visits that I brought to them (i.e. flat tire repair/slow leaks). They do everything they can to accommodate you, even when you can tell they are very busy.

Dustin and the guys were AMAZING! So quick, professional and I highly recommend! I came in with my over tired 1 yr old son after finding a nail in my tire! They were so quick to help! Thanks guys!

What amazing customer service! It was GREAT customer service from the start! I called and heard” It’s a beautiful day ! How can I help you ?from Justin. That is a rare, warm and welcoming greeting! And to be honest it instantly snapped me out of my stress cloud. When I arrived at Mavis another caring staff person named Mark also provided me with excellent, professional Customer service. And the Manager was attentive and friendly. It was clear that the staff works together as a team. They patiently and happily answered all my questions.Their warmth, positivity and sincere helpfulness helped me relax. Thanks!!!

Mavis in Ithaca provided outstanding and quick customer service in replacing our car battery. Highly recommend!

Jacob and Israel rock! They were so helpful. I came in with a couple of flats and they repaired them so quickly and they are as good as new. The workers were the best. Thank you.

Came in for headlight replacement - thought it could be more electrical. Not only did the Mavis team reassure me that nothing else was wrong, I was in and out within 15 minutes. Amazing service - have been coming here for the past few years and it was a great decision!

Mavis discount is the best place to get your car serviced in Ithaca! I’ve been here twice now, once for a tire valve change and once to fix a tail light. They never overcharge and the service is always top tier!

Had a flat tire and they took care of me immediately! Very kind and helpful. Repaired the tire instead of telling me it needed to be replaced. Trustworthy service since I don’t know much about cars! 🤪

I blew out a rear tire and limped to the nearest tire store. Fortunately for me, it was Mavis. Israel, the manager, took control of the situation immediately and found replacement tires that he had quickly shipped in, arriving by noon the next day. The tires were an unusual size but he managed to locate them and get them quickly. The next day they qput them on the car as soon as they arrived and I was on my way. Israel and his colleague, Dustin, could not have been more competent, professional, expert and reassuring. I highly recommend Mavis in Ithaca, to all in need. Five stars.

I had my low engine coolant light come on a week ago and it kept flashing on and off So I took it into Mavis. They checked it out and told me there was a tiny malfunction but nothing wrong with my amount engine coolant but they topped it off anyway and gave it to me free of charge. Great place, and amazing service. I will definitely be going back.

Great service! Fixed my tire in no time! 10/10 will come again if needed

The staff is very patient and friendly. I had a friend recommend me this place and I truly trust their service and their staff . Very organized and easy to work with. Will definitely be my place to go to for my car in the Ithaca area.

Just stopped in here after hours of trying to get our front wheels off. They got us in right away. We showed up frustrated and defeated but the shop got us in a great mood immediately with their friendliness and general positive attitude. They got our wheels off and explained to us how we may be able to do it ourself in the future with some better tools. Told us it was no charge and had us out in 20 minutes total. What a great experience from Justin and the rest of the guys. Very friendly, professional and pleasant! Great resource to have here in Ithaca!

Mavis always is open and ready for me to drop off my car without a prior appointment and their prices are unbelievably generous to my wallet! They are quick to diagnose any issues and fix it well in record time. I was so happy with my service today that I actually wanted to cry: an issue that Ive been trying to fix in 2 other shops for weeks was fixed in 15 min and saved me hundreds of dollars. Thank you, Mavis!

I love bringing my car to this garage because I know the staff wont try to upsell me on repairs I dont actually need at the time of service. Theyre fast and are always timely on communicating what fixes they may recommend and when your vehicle will be finished. Theyre also very reasonable on their labor rates, and will even go out of their way at times just to make sure youre satisfied.

I have been going to Mavis for years and have always received excellent and friendly service. During my last visit Justin was amazing! I showed up without an appointment, as I ran over a big nail and he took my car in and gave me excellent service. Nothing but good to say about this location!

Israel was AWESOME today! We were visiting Ithaca and had our overheating car towed there at the direction of our insurance company. He squeezed us in on a very busy day and immediately diagnosed that the last place that serviced it had made big mistakes that lead to it overheating. Israel went above and beyond to show me exactly what the problem was and clean up somebody else’s mess so we could be safely on our way! Every employee who I heard speak to a customer or answer the phone was very pleasant. I live about an hour away but I’m tempted to drive here for service because they were that good.

Got a flat tire on my drive up to Ithaca from NYC, and came to Mavis to get a new tire. Was guaranteed that it would be completed in an hour and it ended up only taking 30 minutes. Was my first time here, and I was really happy with my experience overall. Everyone was super nice and accommodating and they even discarded my flat for me. Didnt overcharge or tell me I needed additional new tires, instead checked the other three tires and told me they were in great condition. Highly recommend you coming here if you need any fix for your car!

We picked up a screw in the tire of our travel trailer while camping in Ithaca, took the tire off the camper and brought it here to see if it could be plugged. The service was over the top and far exceeded our expectations! They had the tire off the wheel patched and plugged and back in my hands faster than they could even process the paperwork to check me in. Took it out of the truck for me and put it back in. The service manager was prompt, professional and fun not to mention that fact that he was working right next to each of the guys in the shop. Getting his hands dirty. 5 star recommended no question. Thanks for getting us back on the road so fast

This is my one and only tire shop even though Ithaca has a lot of them. Great prices and they make sure your car is right. Levi at the counter is the best!

Best place for fixing tires. Guys are super nice there. Patched up my tire for free and were super helpful. S/O Dustin, hes the goat.

They were amazing! I blew a tire and they got me in immediately and were so kind!! I would recommend these gentlemen to anyone!!!

I’m traveling and my low pressure light came on caused by a nail in a tire. 450 miles from home any car issue is bad but needing a tire plugged is one of the better problems to have considering everything that could happen. I called Mavis tire and explained my issue and felt like I was being treated like a family member. Within an hour of my initial call I was fixed and ready to go when I was told that there was going to be no charge and to be safe in my travels home. I can’t explain how this made me and my family feel and it was a genuine gesture coming from a place of goodwill. Thank you so much and I wish all of you the best there.

Always excellent customer service and fair prices. They work hard to get the job done on time and at the price stated. I trust them to keep the miles rolling along.

I took my truck to Mavis Discount Tire because there was a slow leak in my tire. They found a nail and repaired it before I even made it back to my house! Theyre quick, professional, and friendly. Youd be mad to go anywhere else for your tire needs.

Excellent experience. Unmatched customer service, even on a Sunday. Was in and out in about 20 minutes. Staff is very knowledgeable and friendly. Highly recommend when in need of a tire.

Great service in repairing my flat tire. Much faster than expected, and the guy was friendly and gave a thorough explanation of the issue.

Excellent service and quick turn around. Polite and efficient staff. Cant thank them enough!

Very impressed with the courtesy and professionalism demonstrated by the staff!

Justin and his colleagues make it easy to choose Mavis for all my car repair needs! I’ve been there several times, and the crew is always reliable, professional, and extremely capable. The service is fast and affordable. Justin always takes the time to explain what’s going on with my vehicle and keeps me informed on the status. He cares for his customers and that shows through his communication and friendliness. Whatever your car troubles, Mavis ensures quality service. I highly recommend it!

I’m just going to keep it simple. If you are looking for the fastest and reasonable prices auto service Mavis is definitely a way to go. Justin was a great representative and is very communicative and will go above and beyond to make sure you know your options and status of your car. I’m going to have to say thank you to Justin because he have made my experience here at Mavis better than anywhere else around Ithaca and I have been to at least 6 different shops already.

They were so quick with the repair and were super generous! Will definitely come back here whenever I have car troubles! (Shout out to Israel and the guys working 9/22/21!!)

I had a great experience here. I was on a road trip and had to change my front tires unexpectedly. The manager was welcoming and the process was very easy. I would 10/10 recommend.

Worked with Justin who provide A1 service! After only hearing the sound of my vehicle, he knew exactly what needed to be done and completing it in 30 min. Awesome!!In addition, the vibe and work are extremely pleasant. This is my new go to spot!! Thank you!

I came in with a screw in my tire. They were extremely friendly, both the front desk and the mechanic who fixed my tire. I was not very prepared and did not know what to do but they were patient with me. I highly recommend this place to get your car fixed.

Had a tire blow out in middle of 6 hour ride. They fit me in right away, Made sure I had correct tire and DID NOT TRY TO OVERSELL me anything (a whole set of tires). I appreciated their integrity!!! Would highly recommend. They made a bad situation just a small bump in our travels. Thank you

WOW! Mavis Tire is open on Sunday! This was fantastic news for me when I discovered one of my tires was almost flat on of all days, a Sunday. Luckily my friend knew about Mavis and directed me to them. My car was immediately taken into the garage, where a nail was found lodged in the tire. The staff was efficient, friendly and informative. When I asked about the charge for the quick repair, I was sent on my way with a promise to write a Google Review. It is my pleasure to share my enthusiasm and positive experience for this well-run business. Remember Mavis on Elmira Road in Ithaca!

Mavis tire is a wonderful business. they have the best customer service and the staff does a wonderful job. I will always come back

Good service. Good price. Their two buildings on site provided some confusion, but it looks like Mark & co. did good work. Oh, and theyll give you a discount for a Google review!

This place is amazing ! No complaints . They are quick and efficient . Prices are great. I have a 17 yr old son that loves cars and anything to do with them and there is an employee down there that has taking him under his wing has explained things to him and has become an excellent role model to him. He is hoping to one day to join their team. As a mother that is priceless. Thank You Mavis !

Fast, great service. Thanks Jake!

The guys there are complete professionals, the process was quick and painless, for anyone looking for quality at a competitive price go to Mavis

Got a routine inspection for my car here. The guy who did it, Dustin, was friendly and knowledgeable, and it only took 20 minutes. I made the appointment day of and they had tons of availability. Nice waiting room too.

Great service. Best price we could find in the area. Got us in quickly and had a fast turn around.

Was here for a flat tire about 4-5 months ago and service was great and fast. Daughters car started leaking air about 4 wks ago and knew right where to take it. Justin was great and remembered me from last time. They had the car in, and up on the lift in no time. Had the nail out, and the tire patched, and I was done in less than an hour. No problems with the tire since.

Called last minute when another shop fell through. Got me right in and got an alignment done. Drives better now then it has in a long time. Highly recommend taking your vehicle here for any service needs.

I was very happy with my service at Mavis. I feel like the staff is trustworthy and honest. I feel that I received candid information that was easy to understand.

The absolute best service. The are all kind, honest, knowledgeable, and genuine.

These folks are AWESOME ~ our experience at Mavis Tire Ithaca has consistently been courteous treatment and professional service. Just last week I called, panicking at a slowly deflating tire. So they squeezed us in last minute, right before closing on a busy day, found the tire leak and patched it in under 20 minutes, and then actually didnt charge us anything (because it was a quick fix, they were having a good day, and theyre just cool like that) and sent us on our way with smiles and goodwill. This kind of friendly, honest, skillful service with a human touch is something that reminds me of the bygone era of service our grandparents probably all took for granted back in the day, but is something you dont see as much these days. HIGHLY recommended!

Amazing environment very helpful and truthful. Won’t try and pull an arm and leg like most places will try to. They work efficiently and even show you what they find so you can see yourself. not just charging you or telling you something is wrong. Justin was of amazing help by far the best I’ve had in Ithaca. 10/10 recommend. Let them know victor with the Hyundai Elantra sent you.

Thanks for the fast, efficient, economical service Mavis!!! Best place in town

We had a tire blow out late afternoon on a Sunday. Justin totally could have sold us a new tire, because that’s what we figured we needed, but he said let’s see if the tire can be fixed. From the time the tow truck dropped us off to when we drove away was like 20 minutes. And. Didn’t. Cost. Us . A. Penny. Justin really goes the extra mile to provide actual customer service. We will definitely go back there for tires and other services. I feel like we got straight up communication and this is the kind of business I want to support! I highly recommend.

I don’t often review, but Justin was great serviceman and made sure to send me here. I think there’s an art to good customer service and Justin has mastered it. Efficiency. Communication. Quality service. Personality. The job was done and he made it memorable enough for me to not only return, but also recommend to others.

I had an excellent experience at Mavis! The man who helped me was polite, professional, and capable. I was amazed at how painless the while experience was! I plan on giving Mavis my business going forward.

We had an exhaust issue on our 2001 VW Beetle. The service, parts and labor were professional and reasonably priced. Justin the front end guy worked both ends of the shop to get it completed in a timely manner. Outstanding, which is a rare descriptor of any repair shop but this one lived up to it.

These guys are awesome!! Very courteous and professional....would more than recommend!!

I have always had a positive experience at Mavis. Justin, in particular goes above and beyond to help, is super personable, and always kind. After seeing many mechanics in the area over the years, I would highly recommend Mavis of Ithaca.

Having car problems is one of the most stressful times. It’s hard to find honest repair shops, but we have finally found the right one. Justin takes the time to get to know his customers personally and bends over backwards to help and give them the best options and deals available. 5 stars every time.

Stop here for an oil change and rotation, it was quick and efficient and was relatively simple. No problems identified this time so that was good.

Helpful and professional staff! Every time I have needed a repair on my car, I have brought it here and they took me in fast with a great deal on the price! They are all friendly and helpful, and I always feel comfortable bringing my car here. Highly recommend this place in Ithaca.

The staff and mechanics are extremely helpful and I’ve been coming here for 8 months and love the honesty they give.

Got a flat tire visiting from out of town and they did a great job here. Fast and responsive service.

Dustin was absolutely amazing in helping us out today! Service was great, super time efficient and couldn’t ask for anything better!

Amazing customer service! I came in not knowing exactly what was wrong just that my tire was flat. There were several opportunities for them to take advantage of this and do the most expensive thing, but they did not. I say this because it has happened to me before (I am a college student who is clueless about cars). They found the problem very quick (15 minutes max) and fixed it right away and were extremely kind through the entire process. I definitely recommend!!

I came to the shop thinking that I was going to have to spend a lot of money replacing a rim, but was told the tire could just be plugged! The shop did a great job and was really communicative! They saved me a lot of money and I couldn’t be more appreciative!

Saved me from a catastrophic accident. Came in with an emergent situation and took my car right in. Diagnosed the problem and had it repaired before end of day. Communicated every step of the way and saved me some money! Thanks Levi and crew!

I’ll save you $1k, you’re better off going to Willcox right next door.

Extremely nice staff! They were informative and thorough. I will definitely go back here! The man who helped me (I think his name is Justin) was so nice and helpful. Highly recommend this place for any car needs and inspections. Thank you to the staff!

Super fast service for an emergency flat tire while on vacation. They are so great and friendly.

I got rear ended and my brakes were immediately affected along with some cosmetic damage. I didn’t feel safe on the road and Mavis was able to fit me in immediately on a Sunday! Justin remembers me every time (been bringing my car here for the last 3 years) and ALWAYS shows and explains what he finds. I honestly could not ask for a better experience. I will always recommend this place over any spot in Ithaca. Nobody compares!! Talk about customer service where you are guaranteed to be 100% heard and taken care of. Thank you so much to this team for always making me feel like I’m in good hands ❤️

I’ve been going to Mavis since I bought my used vehicle from Maguire Honda. While Maguire was unprofessional, the mechanics were shady and condescending, the folks at Mavis were amazing. In every way. They communicated what was wrong and showed me (even if I didn’t request to see). They are honest, hard working and reliable people. I will keep coming back :)

Just bought 4 new tires and they took me right in and got it done fast and kept me in the loop on what they were doing. Great group they have working there. Very efficient and friendly. Highly recommend. Very satisfied.

EXCEPTIONAL service at a reasonable price - which can be so hard to find now days. The staff is always friendly and honest about what my car needs. Ive purchased tires, had tires repaired and had mechanical work done. When I purchased my tires, the salesman took the time on the phone to go over the specifications of 2 different tires I was considering. Ive also called for an emergency repair when Ive ran over a nail & they fit me right in! The wait is never long and the work is quality. Ive referred both friends and family!

I brought in my four rims and had them install a set of GT all season tires in a very timely manner. They were very affordable and Im pleased with the work.

I could not be more happy with Justin and Israel!!! Had to get a tire replaced urgently while we were visiting from out of town and they stayed open late to help us out. When we arrived, they were extremely welcoming, friendly, and prepared to help! I’ve never had service as good as this, I wish they ran my local Mavis!!

Excellent and quick tire repair for my flat tire. Justin and his team were helpful and the work was of high quality. Great hours as they are open on weekends as well. Would recommend!

Amazing people and customer service. They will do what every they can to help you

I found myself with a flat tire when I came out of work. After getting the spare put on I was advised to go to Mavis on Elmira street to have the tire look at ( rather than drive home on it). That was the best advice! Justin spotted the nail in my tire and his assistant repaired it quickly and got me back safely on the road home. I was also given some important advice about my make of car ( a Subaru) which I really appreciated. Thank you Mavis Tire.

Thanks so much to the guys at Mavis Tire! They helped patch my tire right away and also helped replace my tire as well, at an extremely fast turnaround time! Great customer service & highly recommend!

The guys at Mavis are always amazing! The service is fast, friendly, and affordable. They get you in and out without hassle, and are always going above and beyond. I came in with a damaged tire and they fixed it without a problem. Highly recommended!

We were travelling out of state and stopped in Ithaca for the night. We woke up with a flat tire and called you all to help troubleshoot since we just got new tires at home 5 days ago. We also knew we had a different problem with the car but thought it was something that could last some more miles before causing us any trouble. I was so relieved that you all took time to check out the tire and also had parts on hand and could fit us in to fix the other problem. Fast service, kind and helpful employees. If I lived here, this would be my repair shop.

Spontaneously needed a new tire on Saturday. They were able to order it and put in on in the same afternoon. The staff was kind and knowledgeable, and I wouldnt go anywhere else in town!

Great place! Service was awesome, employees were knowledgeable, professional, kind, and personable. I highly recommend these guys!

I had a slow leak in my rear tire and I made an appointment online. I went to Mavis right after I made the online appointment and my car was taken right in and fixed within a half hour. It turned out I had a nail and all it needed was a plug. Justin at the front desk really helped alleviate my aggravating situation. I highly recommend Mavis for tire repairs and great service!

Justin was extremely helpful and courteous! I was very worried that my tire could not be fixed for my trip the next day and Justin was able to take my car in immediately, in a contact-free way, and had the problem solved in an hour! And this was on a Friday! I would recommend the Ithaca, NY Mavis Discount Tire to anyone! Excellent service!

Excellent service, Justin was very kind, honest, and fast. Highly recommend.

While I was downtown, I heard a hissing and found a barb stuck in my back tire. Mavis was the closest shop, so I ran in and asked if they could help me out. Justin came outside with me and plugged the tire right in the parking lot. Super nice guy. I was in and out in five minutes. Great customer service. Highly recommend.

Probably the best customer service I have ever dealt with, very accommodating and happy to explain the work to me. Isreal and the other manager on (one of the Justins) were super helpful and kind. Definately will reccomend to anyone needing car work done! Thanks again guys, this was one of the only times I havent been stressed or irritated leaving an auto shop!

Experience was terrible. Went in for a routine oil change with a little over 30000 miles on my car and I was approached by some one trying to sell me rear shocks. I laughed. Got home and they are perfectly fine. What a scam. I have heard it going on elsewhere also. So beware what you buy cause it probably isn’t needed. I for one am sending everyone I know elsewhere.

One of the most helpful experiences I have had. Everyone in the store, especially Justin, seemed genuinely interested in helping out. Will definitely be coming back here the next time my car gives me a hard time.

Couldnt find the problem with my car, filled up the oil, didnt charge me for the time. Unbelievably good service and honest staff.

Great service and great price!