Ms. Sherry was the absolute best. I have been struggling for so long, and she is a true blessing! She helped me and gave me a new insurance company to be with because mine had complications. She is the best. Ask for Sherry when you come here!!!!! You wont regret it.
What can I say?!!! JD Byrider rocks!!!! I’ve been dealing with them since 2012 and they have yet to let me down. Matter of fact I just purchased my second vehicle with them. I’ve been talking with Sherry Dunnaway for over a year now about getting myself a new vehicle for my birthday (Nov.1) She made it happen for me and for that I am truly grateful for her patience. Who does that? Talk, text, encourage and inspire a potential buyer to go after the things we desire. Sherry Dunnaway does. Thanks a million Sherry!!!!! You rock❤️❤️❤️
My experience with Sherry Dunnaway in the Jackson office was absolutely amazing and hassle-free.. She really makes purchasing a car from them as easy as possible. Very honest and upfront! She welcoming and has the best personality ever.. Best car experience hands down.. I’ll recommend anyone to her.. thanks Mrs. Sherry!!!!! You’re the best..
JB Byrider is the best! Mrs Sherry is absolutely nothing but amazing! She made me fell like family.She was able to help me get a car when no one else was! Her attitude was great and she made me feel so comfortable! I will be recommending her to anyone I know that needs a vehicle!JB Byrider is the place to go!!!!
The process with Emely Howard was so easy. Everything was explained and we were made very comfortable.
Jimmy and the team were EXTREMELY HELPFUL EVERY STEP OF THE WAY!!! I am impressed with the effort and excited about the new car I purchased. You will NOT regret buying a car here. Especially from Jimmy whom I HIGHLY recommend.
Ms Sherry is a outstanding sale consultant. Im very thankful for her. Thank you so much Ms Sherry
They will paint you a pretty picture!! When I got the the dealer they try to put me in a vehicle I didnt want so I told them what type of down payment I had they show me another vehicle so I said ok for the amount of down payment but when came to signing the contract they come talking about paying a deferred payment of 250 every two weeks for another 1200 for down payment and that wasnt discussed with me so all Im say people be aware before signing or in my opinion just dont deal with them
At byrider the people were great they care about you and are very helpful in getting you in the right car. Im very pleased with my Ford focus.i thank God that they treated me right !thank you all again.for everything and Im going to be sending my friends to byrider in Jackson!
My experience at JD Birders service department in North Jackson was great 👍 I called and was in and out in about an hour. The people who were there were friendly and helpful.
Ms. Sherry and Mr. Jimmy was great!!! They were very professional and kind and also made sure I left riding in my own vehicle!!!
My experience at Byrider Jackson was great I was approved quickly got the car I love. MS Sherry was excellent in helping answered all my questions made sure I was happy with my purchase. I would recommend Byrider Jackson to anyone wonderful and friendly place to shop for a vehicle
Anybody looking to buy a car go to Jbdbyrider Im talking about amazing quick service friendly people very professional I refer you go to Sherry or Jimmy theyre great when you get there tell them Jamie sent u
Sherry at Byrider in Jackson was amazing. Would highly recommend. ☺️
It’s a good place in all but I don’t know what credit engine they use but if you there to help a customer get a vehicle why call them say HEY MAN YOUR APPROVED just bring this or that then you waste time waiting on a person that was supposed to be there and meet with you and all that time waiting on a approval that you thought was over the phone…then say no we can’t approve you…but I can go to Ford, Mazda of Jackson,any other major dealership and still get approve and I believe that’s sad well your lost another company gain thanks Mazda of Jackson for my new vehicle and I was APPROVED got the car I wanted and not what I needed
Call me telling me to come in I’ve been approved they had great news about my application I get there wait an hour plus for them to tell me sorry we can’t do anything for you. Wasted my time what’s the point in that
Well I’m having to change my review now. My initial experience was fine, but now things have changed drastically. I called Pearl to set up an appointment to redeem one of my free oil changes last week and I was told I should contact the Jackson location for oil changes (no reason given). So I called Jackson to see if I could schedule an oil change and was told “I don’t think we’re servicing vehicles today.” So I asked when a good time would be and was just told to call back another day. Very disappointed in the service now. I work Mon - Fri from 8-6 so it’s very difficult for me to try to redeem my free oil changes and I just happened to get a day off work but nobody was willing to help me.
Absolutely amazing!! Ms. Sherry helped us from day one and we were extremely blessed to be working with her!!
Thanks Sherry for you help and great customer service
Mrs.Sherry is an amazing salesperson and she make sure you have everything you need to get a car
My experience withJ D byrider has been the best .The sales person Mrs. Dunnaway is the best
Great service ! Sales personnel was amazing and in a yinely manner. Overall, I would recommend.
Mrs. Sherry was awesome and made the whole process easy. Thank you Sherry!!
Fast, friendly service! Warranty could cover more, but so far I am very satisfied.
Great deal you can ride today
I love them . Ms.sherry gets me in and out ! This is my second time getting a car with them . My first experience was a little rough not cause of the ppl but my car . I got it worked out though . The process is smooth long as you have all necessary documents that they need . Good job byrider team !
Worst experience going to get my oil change. You know when you purchase a car fromthem, they give you 5 free oil changes and I’m aware of that! But they also give you a key holder to keep with your(free) oil changes with punctured holes to let you know when you’re times up! Why does my mind have 2 slots still open ??and NO ONE told me that when I went in for my appointment. So I feel very blindsided . And when I told them my concerns they didn’t care 🙅🏾♀️But it’s cool poor experience
The best customer service
I appreciate the offer and I I feel like I chose the best offer that I ever had from this place and everything was organized and understanding
Great place to buy a car.... Great customer service
Tam made my experience so comfortable, she has an amazing personality, she went there and beyond to make sure that I was satisfied, no pushing or rushing, understood my needs the whole experience was comfortable and the staff made me feel welcome and at home thank you.
My experience was great I got in got out in a timely manner and was always kept inform all along my buying experience I would definitely recommend jdbyrider to a friend my sales person sheri was very professional and friendly
Guess who’s back! Back again! Yes I came back home to JD Byrider to purchase a 2nd vehicle! I worked with Sherry this go around and she was absolutely amazing!!! She went above and beyond to get me the vehicle that my wife and I needed! 10 star service!
Ms.Sherry Is The Reason I Came Back 😍She’s The Sweetest & She Can Has Great Customer Service ❤️
My experience at the dealership was great. Sherry is an exceptional employee at the dealership. She is very knowledgeable, professional, courteous, and personable.
Everything was great and Sherry was really helpful Thanks so much for understanding me
Great service from Patrick. Quick service no stress.
Sherry Dunnaway was an awesome sales person. She helped made sure from day one to get me into a vehicle of my liking & that would be affordable for me!
Ms.sherry dunaway was awesome and helped me wonderfully
Sherry will definitely get you in a car. She will go above and beyond.. The process is quick and will be worth it at the end.. 😊
Mr. Watson and the financing Staff at the Jackson, MS location was very professional and helpful. They helped me get the right vehicle that suits my budget. It was a great experience.
I Gave Mr.Will Watson A Call And He Told Me To Come Straight In And He’ll Take Care Of Me, THATS EXACTLY WHAT HE DID. Very Short Process. Cars & Car Notes Are Affordable. I Will Most Definitely Refer Them To Someone Else.
Mrs Sherry was very honest and she made sure I was satisfied Thanks Again Mrs Sherry
I am a very satisfied costumer and Sherry were very nice and patient to me...
I just recently been a little annoyed with the service department. As far as in inconvenience.. And then they dont do loner cars anymore, and its just hard to predict your day when you drop your vehicle off. Cause a simple oil.change can turn into two days of them keeping your car, and not really telling you everything at first, and never having the right parts at the right time. Ion know, Im just a lil frustrated. Cause ive been with them so long, you would think things would get better after time. But its not.
Thank you Sherry for all your help.
Ms Sherry really went out of her way to make my experience so easy, Im very grateful and appreciative of her patience. I love my new car!
It was fast, quick & great....Sherry was AWESOME
Byrider is a great place to purchase a vehicle.great customer service, and I have a terrific sales person.
Go see Sherry Dunnaway, she’ll get you in a ride🥰
Process to long. But friendly staff. Thanks Mrs. Sherry
Good team and made the process very easy in smooth
Jd byrider is a good company the will help get you into a car. Most of there cars are usually over priced for what u get. If you really need something to help boost your credit and to get you from point A to point B they will be helpful. As far as the service department they could use better help with. The service department will work on your vehicle but I mite have to wait before they even have time and then you will most likely have to be able to drop off your car and be able to come back and get it. Customer service for byrider is great very friendly people. Jus the service department is usually to backed up to help you. The will schedule and appointment but dont expect to have your car back in the same day. Cause they do have alot of other people scheduled as well.
Mr.wil winston gave me good customer service today in helping me getting in a car
The Worst place you could buy a Over Priced Car along with the Worst mechanical service I have ever experienced.
She was so sweet and nice she is the best !!!!!!
I do NOT recommend this place - they would not even let me SIT in any of the vehicles I was interested in- all they wanted was that credit report!! Carnitas!!! I bought a car from Hyundai who did let me SIT in the car I wanted to buy!!! No thanks to JD Byrider!!!!!
Mr. Wil Watson did a great job he was very helpful and Im appreciative.
The staff was nice and helpful. Knowledgeable of their inventory for the customers. Goes that extra mile to make the customers happy no matter their circumstances.
Now I’m stuck wit a car wit no heat but if it quit on me while out of state den dats Wea imma leave it
Even though I couldnt finance a car they let me know which financial avenues I needed to take to eventually be able to do so. Very professional and somewhat care about your general well being. I dont understand where the negative stigma comes from.
Patrick was great
It was a very wonderful visit and I got something that I wanted and like also affordable monthly payments Ask for Tamoria 😘
I really enjoyed my experience. Brittany and Danielle were extremely helpful in making sure I got what I was looking for. It felt good to have someone listen to what you want and not push you into something your not happy with. I would GLADLY recommend them to anyone thats in the market for a vehicle. Thanks guys and keep on rocking!!
My Fiance and I had the greatest experience here. We had Brittany as our car salesperson. She was amazing and VERY thorough. And she helped us get a car we had always wanted. The entire staff was friendly and welcoming. The environment is pleasant and the whole process was a lot better than we have ever experienced while car shopping. If you are looking to get a car, we recommend J.D. Byrider on I-55. You cant go wrong with J.D. Byrider. They will literally try to help you get into a car anyway possible. Thanks again everyone!
Very helpful Tamoria Johnson was very helpful ! The whole process was quick !
The service was great Wil Watson at 5719 I-55 North Jackson took great car of us 🙂
Good customer service. Youre in an out
Mr. Rob took very good care of my car. He was so understanding and helpful.
Great place to get a car for low income
Wil Watson was a very sweet person to workwith.He got me in the car that I wanted.I will tell anyone to go to him.He is fast on getting you in and out on time.Thank you Wil Watson for working with me
Thanks to Sherry we are in our new Lincoln MKZ! She is best! Very nice and will go over everything in detail. Would highly recommend JD Byrider in Jackson, MS!!!!
I would like to thank my salesperson Brittany Goforth for helping me pick out my car. I was very comfortable picking out my car. She is the best salesperson Ive ever met. I would recommend everyone the go to J.D. Byrider.
My salesperson was great. Ms. Tam really helped me a lot and she got me what I wanted. Ask for her when you go she’ll be more than happy to assist you. Thanks J.D. Byrider
Helpful. Speedy and honest. Didnt push any thing at my brother. None of the talking in circles that you find in other car lots. Good vehicles with warranties.
Patrick was great
This place has to be the best example of customer service there is. They literally fit everything around what you can do...from down payments/monthly payments to the car itself. No pressure when using JD Byrider when looking for a vehicle. And the fact that they report to the credit bureau every 30 days VS other lots only reporting when you pay for the vehicle in full is a major plus . At the I55 location Ms Sherry is the best salesman hands down!! Not to say the others are not good but this lady was born to do this! Never once has she treated me like JUST a customer but more like a friend or family member. Choose JD ByChoose and you will have no worries!! Thats a guarantee! !!!
Great customer service. I’d like to thank Ms Brittany for helping me through my process and I shall recommend more people to consider J.D Byrider as their primary car place !
Ms.Sherry was great. I purchased a 2011 Chevy Impala haven’t had any issues. My only issue is that they keep your credit card information when you pay over the phone without your permission.
Met with Eugene S. When I say he was awesome, I mean it. He walked me thru every point of the process, made great conversation. But even more, he made sure I was completely taken care of. Had a snafu with the car before I left...he and the mechanic made sure everything was fixed AND MORE!!!! Ive heard bad reviews about J.D Byrider as a company, but Eugene proved those wrong! Will definitely recommend him and J.D. Byrider to anyone that needs a car.
This is not a good place to get a car. I have a car from them. My first and last car note. There were no break pads on the car they gave me. When you pay with a card, they save it without your permission and will run it without your permission. They are unprofessional crooks. PLEASE BE AWARE. Most people who come here are in need of a car to get to and from work, school, etc. Do yourself a favor and dont bother with them. No matter what they say......THEY DONT CARE ABOUT YOU. THEY CARE ABOUT THE SELL!! Go somewhere else
The I55 store is amazing. Sherry is the sweetest, friendliest sales person I have ever worked with. I am so glad I made the choice to go with JDByrider.
Mr. Johnny was very patient and professional. I would recommend this experience to anyone. They have my highest praise!
I love J.D BYRIDER! If youre trying to build your credit this is the place to go.Ive been with them since 2015. They are absolutely great with their customers. Thanks to Brittnay for being such a wonderful consultant. She was very knowledgeable and helpful.
I has the best experience ever. The young lady was very patient and professional. I say patient because the system was down and she did everything by hand. Thanks
Brittany was amazing at being my credit counsler & sales person. Amazing staff and they make you 100% apart of their family physically & emotionally . You cant go wrong when choosing J.D. Byrider !!
The people was very nice my rep. Sherry Dinnway did a great job getting me what I wantedThanks JD Byrider
Brittany Goforth is the best. So helpful and nice. So happy I did business with them
RIDICULOUS!! I tried to make multiple payment arrangements for the past few weeks and they always say they dont see it until either my husband or I call or come by very upset.The two front desk clerks are RUDE.They constantly call and bother you over things that SHOULD BE in the system and catch major attitudes when we tell them that we talked to the manager, Greg, already. We will NEVER shop with JD Byrider again!
Brittany was absolutely the best sales consultant there . She was very knowledgeable and customer service was her #1 goal. Thanks guys !
Friendly
They were very helpful and kind. I’m highly satisfied with the car I’ve gotten
Sherry D was a excellent salesperson she made it a great experience.
Sherry was a GREAT salesman.. Very easy little of Nothing down and drove home ...Thanks J.D
Thank you Sherry
My salesperson Brittany Goforth was excellent. She really helped me out. I love her!!!
I was waited on as soon as I arrived at the service counter. They took my vehicle in and I was out in less than 45 minutes. The service was excellent.
Thanks Sherry
Their Customer Service is Satisfactory, but getting a car and having to pay a car note according to your pay period is ridiculous!! How are you supposed to maintain your other obligations??
Bad credit holla at them jd byrider on me their good