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Katy Tile & Marble
21821 Katy Fwy D, Katy, TX 77450, United States
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Katy Tile & Marble
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Bi
Review №1

I have Katy Tile & Marble remodel all 3 of my bathrooms and let me tell you...all 3 bathrooms are now the best looking rooms in my house!!!If you want a quality, long lasting, and especially a showroom worthy remodel of your bathroom, restroom, or guest restroom...you have to go with Katy Tile & Marble. Staff is super friendly, knowledgable, installers are very professional and cautious in making sure a minimal mess is left in the house. They can rebuild EXACTLYhow you want it. Craftsmanship shows, and they have the photos (and we have the restrooms) to prove it. You will not go wrong with these guys!!!

Ke
Review №2

I had wood looking tile installed. They did a fantastic job! Raphael the installer is amazing! I would recommend this company. The owners care and called often to check on the work. The owner came by several times to check on the work. The installers only work for Katy Tile and Marble. A job well done!

Ma
Review №3

Very nice experience. Good project management. Very professional crews. Were very happy with the result. Final invoice close to the initial quote, so no surprises there.

Er
Review №4

Katy Tile & Marble was amazing to work with. Everyday Linda would call me to update me on what they were going to accomplish that day. All their contractors were extremely professional and providing great quality work. They made dealing with the freeze damage a little more tolerable with their quality service. We are thrilled with how our new kitchen and living room turned out. Cant wait to have them remodel our master bathroom next!

Ca
Review №5

We were very happy with the work done by Katy Tile. They helped picked the right colors and talk through the process, the communication was great. Fair prices and quick service for our tile work. We are very please with the guy who did the work and how kind he was (my kids chatted with him probably more than he wanted :-) ) but he was great! Very happy with our experience.

Ca
Review №6

We contacted Katy Tile and Marble and they responded the same day, they came to measure that same week and after I picked which quartz I wanted they installed a week later! We were so impressed with their responsiveness and professionalism. Santos (the man who cut and installed) was so detail oriented and incredibly skilled at his work. He worked quickly but with so much precision. You can tell he really cares about doing it perfectly. We are so happy with how bright and fresh our kitchen looks now. We went from a split level island and ugly, old linoleum counters to a beautiful, open kitchen with quartz counters! Thank you so much, Tom, Linda, Santos and entire Katy Marble and Tile team! We will definitely be using your services again when we’re ready to update our bathrooms.

Li
Review №7

Very responsive and punctual. Easy to work with. Fabulous tile job and plumbing for both of my baths. Will definitely use again.

Sh
Review №8

Great people, great customer service, great value and great install! Everything was done quickly, efficiently and on time! And it looks beautiful! Would happily use them again! Strongly recommended.

We
Review №9

Katy Tile & Marble made quick work of installing a kitchen backsplash. The end result was exactly what we wanted and couldnt have asked for a better experience. They knew we were heading out of town and ensured that they could get it done before we left. Will definitely use them again for future projects.

Ru
Review №10

We recently redid my Moms master bath to make it safer for her as she is elderly and a fall risk. Everyone was very focused on not only making the bathroom look good but in making it safe and accessible for Mom.

Ra
Review №11

We had two bathrooms fully remodeled and Katy Tile was awesome. They are very helpful in the planning and design phase with material selection. All of the employees have served Katy Tile for many years and are very professional and trustworthy. We received daily calls describing what service would be performed that day and by whom. They left the area very clean and were responsive to make any corrections. I recommend them without hesitation.

So
Review №12

I had a kitchen backsplash installed. Everybody involved was very professional, friendly and kept me informed about the timeline. The work done was of very high quality.

Ki
Review №13

Professionals!Great experience from beginning to end! Would definitely recommend Katy Tile & Marble and plan on using them again!

Co
Review №14

We used them for the flooring of our entire remodel and were very pleased with the finished product. They were very helpful and gave great insight to help guide us to the ideal product for our needs that was installed beautifully, on time, and price completive with all other options we investigated.

Ma
Review №15

Incredible service, top quality job.The carpet installer got the job done quickly and left everything looking clean and awesome.

Sh
Review №16

Katy Tile did a wonderful job on my master bathroom and kitchen. Tom and Linda were super easy to work with and their crew was the best.

Sa
Review №17

Courteous, competent service from first to last! Timely and prompt appointments for measuring, patient assistance in selecting matching replacement carpet, quick ordering and scheduling the install, which was done professionally and perfectly. Quality business!

El
Review №18

They are easy to work with and attentive to our needs.

Ga
Review №19

Great service. Very helpful staff.

Ki
Review №20

They were very professional and helpful. The job really looks good

su
Review №21

After reading other reviews about Katy Tile and Marble, I decided to give them a call. I have not been disappointed in the product, price or the workmanship. in addition to that, I cannot speak highly enough of Linda, Bill and the entire crew that worked on our home. We are looking forward to working with Bill and Linda again to do tile work in our bathroom.

Ke
Review №22

Katy Tile & Marble is a great company to work with. They were professional at every turn. I recommend them and will use them again.

sh
Review №23

I really enjoyed working with Linda, Tom, Bill and Art to coordinate and complete my flooring project. They were very responsive and helpful with all the design aspects of my project. They kept me updated on progress and I could not be more happy with how everything came out. I would definitely recommend them!

Ca
Review №24

Katy Tile & Marble is a wonderful family owned business that does quality work & is very reliable!! Linda & Tom are extremely professional and attentive to their customers needs. We are always very impressed with the work crews and the quality of work that is performed. We just completed our 3rd project with Katy Tile & Marble and are again, very pleased! I recommend Katy Tile & Marble to all of my friends and coworkers!! If youre thinking about remodeling- give them a call and they will take care of you!

As
Review №25

Katy Tile & Marble did a wonderful job remodeling two bathrooms in my house. They also repainted all the trim in my house. They did outstanding work! Would definitely use them in the future.

Br
Review №26

Needed a granite countertop for a bathroom done quickly. They got right on it and got the job done right!

Ji
Review №27

They installed a new desk & cabinet area in our kitchen matching the existing granite perfectly. Also did a great job upgrading our pantry space.

Al
Review №28

The people at Katy Tile and Marble have been wonderful to work with. They care about their customers and the quality of the work they do for you. We enjoyed working with them and will definitely use them again.

St
Review №29

This was our second home to using Katy Tile and Marble to remodel bathrooms for us.Excellent work by the plumbing and tile crews. Shower and tub tile installations look great. Very neat and professional work.Tom and Linda and the store crew are very responsive.We recommend Katy Tile and Marble.

De
Review №30

I can’t say enough about Katy Marble & Tile! We had scheduled to remodel our master bath shower stall with them pre-pandemic and were concerned after returning from our vacation how the work was going to go during the pandemic. I have to say, they were on time, made sure our floors were protected, and got the work done as promised. We had a small misunderstanding about a portion of dry wall that was left unfinished from removal of the old shower but they went ahead and took care of it and even bought paint to match our walls! From the showroom to the plumber to the tiler and the coordinators that came by each day, all were very professional and made it a great experience. I love my new shower and am going to put a brighter light over it so I can really enjoy how beautiful it is!

St
Review №31

Next day visit to our home to get measurements. Looking for both tile and carpet work.

La
Review №32

Katy Tile & Marble installed floors and counter tops in our bathrooms. I was pleased with the showroom selections. The staff communicated very clearly when things when work would be done. The work was done on time and with excellence.

Ca
Review №33

We have used Katy Tile & Marble for two projects now. This most recent project was to renovate a bathroom for wheelchair access. We had a very tight timeline and Tom, Linda and team literally came to our rescue and completed our project in a timely manner. The bathroom turned out beautifully. In addition to the teams expertise, we were so impressed by the quality of people working on the job. We are thankful to see the same faces from our previous project. To me this means that the company uses a reliable and quality team of craftsmen and subs. When you have people working in your home this gives us peace of mind. From the Schluter Shower system to the beautiful cabinet work and the expert tile subs we are fans. In every project issues turn up and Tom and Linda were able to help us work around several issues that came up during the project. Our family is beyond thankful for this teams help in providing an accessible and beautiful bathroom for our family member.

Br
Review №34

We had a wood look tile installed to replace the carpet in our living room and it looks great.

De
Review №35

We used Katy Tile and Marble to replace our existing ceramic tile, wood and carpet floors with a wood-look porcelain tile. We also had our fireplace surround replaced. They did a fabulous job with every aspect of the work. They showed up promptly when they said they would and worked diligently all day every day. If you need work done in your home, look no further. They are a joy to work with.

Ci
Review №36

Tom and Linda Ferris and staff are the most caring; competent people I have had the pleasure to be able to work with. Their attention to detail goes above and beyond any I have seen. I feel blessed and honored to know them.

Ar
Review №37

Removed the existing tub and shower. Install new shower and closet . Paint vanity and install new doors and drawers . Install new countertop and fixtures. They are very trustworthy and do great work. All the work was done while we’re out of town. So we did not have to cope with the mess and the noise.

Jo
Review №38

A very smooth efficient organization and operation. Communication with Katy Tile is easy and quick. They have the experience and expertise for your project. Time deadlines were kept. Projects price was accurate. My family is extremely happy with the results.

Ri
Review №39

Excellent services from selecting products to end of project. Exceptionable, highly qualified workers. Katy Tile & Marble made our bathroom make over so easy and pleasant. You will be hard pressed to find a better re-modeler. Rarely do I give five stars. This time I wish I could go higher.

Me
Review №40

We looked at several flooring stores in the Katy area and Katy Tile & Marble has the best service. We found an excellent floor laminate for a competitive price, and their install price was about half of what some others quoted. They were wonderful to deal with, and their installation was superb, fitting tightly around difficult angles. I haven’t seen a better installation in my 45 years in construction. Highly recommended.

An
Review №41

After completing remodel of master bath, I would definitely recommend Katy Tile and Marble. The workmen showed up on time every day, were friendly and courteous and without hesitation, tweaked any changes I had. Any concerns are addressed immediately. Great service and beautiful bathroom!

Fr
Review №42

We were extremely happy with Katy Tile & Marble for our recent house renovations. Tom, Linda, Art and the whole team were always responsive to our requests from material selection (tile, wood) to scheduling crews to fit our calendar. All the teams that worked were on time, efficient and performed the work to our complete satisfaction. Kyle, Mark, the tile demo crew, wood and tile laying crews all were very professional. Close communication to keep us informed of scheduling was very much appreciated.We are very happy with the results and would highly recommend them.

Ne
Review №43

The end result is beautifulThanks so much for realizing our vision!Thanks for your patience in working with us for the changes we madeSuperior quality work

Ed
Review №44

It was great to work with Tom, Linda, and staff to remodel our kitchen, upgrade lighting, and paint main living areas. The subcontractors are very talented and professional. They were recommended to us and we will use them again.

Ka
Review №45

Katy Tile and Marble did a great job on our new quartz vanity counter tops. They communicated with us throughout the process and were always available to answer our questions. The finished product looks great!

St
Review №46

This is a great company with terrific craftsmen who are considerate,timely and do terrific work. Everyone is very easy to be with andvery quiet except when things need ripping out !!!!!! The remodeling took about six weeks and even though it was stressful for two almost70 year olds, the people that were here at our home and at the storeorchestrating a million details, well... it was a great experience. We love the work that was done and getting to know everyone was a real joy.We are very happy with all that was made new !!!!! we even have anotherproject in mind !!!!

Sh
Review №47

Very pleased with the service Katy Tile and Marble provided. They were on time and did great work. Will definitely use them again.

Vi
Review №48

They replace and installed tile in all my 3 rooms plus studio and closets. This is the best experience I ever had, finished on time as promised ... very professional, they pay attention to details, offer excellent suggestions, work super clean (minimum dust) ... could not have been better !

L.
Review №49

We had a highly satisfactory experience installing both tile and engineered wood flooring with Katy Tile and Marble. All of the company representatives I dealt with were friendly and professional. We had an unexpected challenge with a long transition over a small gap that was needed to preserve access to existing wiring that runs between a raised tile entry and the lower wood floor. They ordered a custom piece of molding to resolve the issue to my complete satisfaction. We were very pleased and grateful to receive excellent service in the aftermath of Hurricane Harvey when there was such high demand for all types of skilled installers.

Ka
Review №50

I just updated a small powder room, but they treated me as important as someone doing a large make-over! All of the workmen did first-rate work and everyone was so kind and did everything to make every detail perfect!!!

Jo
Review №51

Everyone at Katy Tile and Marble went out of their way to make the renovations of both the kitchen countertop and backsplash as well as the bathroom renovations as smooth as possible and professional. I would recommend them highly and without reservation to anyone.

Cl
Review №52

Great customer service and communication. Will definitely be using them again in the future.

Di
Review №53

Wonderful group of people to work with. Took care of all my concerns very effectively. Finished job looks great!

E
Review №54

Excellent folks to work with, much less a great assortment of products from which to choose. The skilled tile workmen are certainly artists in their own right and do a very professional job. Attention to detail is their strong suite.

Co
Review №55

We had an excellent experience with Katy Tile & Marble. They removed our first floor tile and carpet and replaced it with wood flooring. They were professional and courteous every step of the way. We would absolutely recommend them!

Li
Review №56

Katy Tile and Marble installed our new counter tops and kitchen appliances. The switched our range top from electric to natural gas and did extensive carpentry to extend and install corbels and wood paneling under our bar. We are very happy with the results. They are professional, competent, and courteous.Gail Beach

Le
Review №57

My second major home projects with Katy Tile and Marble. Used their service in 2012, like it so much that I went back to Tom and Linda again when our home got flooded during Hurricane Harvey. They are dependable,great service, good quality works and priced reasonably. Katy Tiles is my first choice for future renovation.

Ji
Review №58

We have worked with Katy Tile and Marble for years. Our current job was unfortunately to tear out and replace our beautiful hardwoods in two rooms due to moisture damage. During the entire process to find and fix the cause, up to finally replacing the floors, took months. Tom, Art and Linda were always available during the process. When we were finally ready to finish, they were able to find our original flooring and it was installed beautifully. Hugo did a great job and you would never know they had been replaced. The guys also moved our heaviest furniture and put it back. Katy Tile and Marble is the only company we use for flooring. I will always recommend them.

Gr
Review №59

These folks are attentive to detail. They strive to do things right. We remodeled our bathroom and our project was rather complicated because of the tile design. The were up for the task and it turned out beautiful. We Plan to use them on our kitchen remodel as well.

Mo
Review №60

They worked to make sure I loved my finished home, and they took the time to do the job carefully and correctly so that everything looked just perfect. Their work is amazing.

vi
Review №61

We used Katy Tile & Marble for our wood flooring and carpet. We are so please with the outcome of both. The staff at the store is very helpful as were the installers who came to our home. We recommend Katy Tile & Marble for all your home needs.

Sa
Review №62

We recently had our window sills replaced with marble ones by Katy tile and Marble and they did a great job at a reasonable price. We are extremely happy with the finished product and would definitely recommend them.

Sy
Review №63

So happy to have found Katy Tile & Marble to install my kitchen granite countertops. They were fast and installed perfectly! They came to my rescue after having a bad experience with a different granite company. Highly recommend Katy Tile & Marble!

Mi
Review №64

Katy Tile and Marble did an outstanding job coordinating our floor replacement and fireplace upgrade. All of the craftsmen sent to the job site were excellent .Michael and Janet Musgrove

Ch
Review №65

We had our master bathroom re-done with a new shower, tile flooring & walls, and countertops. Tom & Linda were of great assistance in helping us design the project from the layout of the shower to selecting materials that went with the look we had in mind and would perform well while staying within our budget.They are very busy, so be prepared to wait a few months once you finalize your design. But once they started, the workers were polite, efficient, and asked questions to make sure that they got the details just how we wanted them. The quality of the craftsmanship is excellent. We love our new shower.

Pa
Review №66

Katy Tile & Marble has completed 2 projects for us in recent months & we would definitely recommend them. In the master bath, they enlarged & tiled our shower beautifully, installed a new soaker tub with tile around it, as well as tiled the floor. They handled granite countertops & all plumbing, too. The scheduling worked as expected & was completed in a timely manner. Everyone was professional & very nice.The second project was tiling the front & hearth of our fireplace. We are also very pleased with the way they completed this project, looking exactly the way we envisioned it. Great job!

Br
Review №67

Katy Tile and Marble replaced our dining room wood floor and kitchen backsplash damaged during the February freeze and resultant water pipe break. Linda and Tom were great in assisting the material selections. Installation of floor and backsplash were performed with great care and expertise. We are so pleased with the results! We have used Katy Tile and Marble multiple times in the past and have always been extremely satisfied! Highly recommend!

Ca
Review №68

Please do not use them if you dont want to have headaches. The owner comes to your house and gives you a free quote and - you feel confident with them. Then they sent us a quote with a really good price, made us select the granite we want to use. We selected. And them they old us the quote was wrong - that it as mistake. And them they raised the price a little bit. We accepted it - we wanted to use them anyway - no worrying about how much they were going to raise the price. And them the guy that installs brought it with a different cut (the cheapest one possible). We said no. They blamed the poor guy for the mistake (but we know it was not his fault). The owner never shows up anymore. Then we have to deal with his son: he opens your house door without ringing the bell or saying hi/excuse me. Now my father in law that helped me to deal with them during the installation noticed a scratch from a cut that they made (the hole for the faucet). I called them, they told me to send an e-mail with a picture and then they answered they can not see any scratch from the picture. I just wish they were frank since the begging. I dont understand how a family company can deal with its clients like this for 12 years. Camila Brignac

Si
Review №69

These guys provided great customer service, communicated regularly, adapted to my schedule and the job itself looks great.Plus my tiles turned up on a donkey. You can’t ask for more

Be
Review №70

They should all be wearing super hero capes! This is the second time we have used Katy Tile & Marble for major remodeling.When we first bought our house and did the remodeling in 2014, they came to us highly recommended by the homeowners in the Williamsburg Settlement. We were not yet living in our house, and they handled everything we asked while we were still in Fort Worth. Beautiful results for new carpet and tile on the floors.Then came Hurricane Harvey. Once again, we depended on Katy Tile & Marble to help us get the interior ready for us. Flood recovery brought its own set of problems in our Canyon Gate community, and Katy Tile & Marble handled each obstacle with professionalism. This time, we had to have our bathrooms redone, too.Katy Tile & Marble uses its own work crew, not temporary laborers, for any direct work or subcontracting. You may shop around and see different prices for the actual materials, but you wont find better installers than those at Katy Tile & Marble.nuf said.

Na
Review №71

Excellent work on multiple bathroom remodeling projects. Linda and Tom are wonderful to work with and so are their employees.

Do
Review №72

Katy Tile and Marble installed wooded floors in our master bedroom. Did a great job. LOVE the floors!!!

Ro
Review №73

Did a great job with our project

Co
Review №74

Excellent craftsmanship and very professional. First class job on our bathroom shower!

KS
Review №75

This is a difficult review to write as Tom and Art were great, helpful, understanding and bend over backwards to assist and get things right. They and the tiler were always on time, checked in beforehand and followed up, all in all they are good to deal with. The only downer was the backsplash tiler we were allocated. Thats why I gave 3 starts. His work, in my mind, could have been better. A couple of tiles were slightly recessed due to the thinset thickeness. He started laying from one left side side but vertically the tiles were not in alignment. That should not be the case. Some of the grouting was poor. The finished product could have been better. He came back a second time to make good the recessed tiles and tidy up but we still have tiles that are not verticaly aligned. For many they will not notice but for me I know its there and its annoying.

An
Review №76

So pleased with Katy, Tike &Marble. From start to finish the process was easy. We hired Katy Tile & Marble several months after Harvey to replace and upgrade all of our upstairs builder grade countertops to granite— this totaled 5 countertops. They set the date for install the day i signed the contract, were on time and sent a plumber the same day to hook up one sink and the following day to finish all other plumbing needs— this was extremely important to us since we were living on our second floor while construction was happening with another contractor downstairs. We were so unhappy with our contractor working on the downstairs we knew we needed someone different for upstairs and we couldn’t be happier we chose Tom with Katy Tile & Matble. I would use them again in a heartbeat.

Ra
Review №77

Very competitive, great service and professional work, completed project on schedule. Provided daily communications during the execution of the project.

Tu
Review №78

Walked in and no one greeted us. Finally an old man walks up and greeted us after 10 mins. This old man has a hearing problem or what because i have to repeat every single word i said when talked to him. I asked him if i would buy your tiles what are the labor cost he said $4+ per sq ft. I was like whoa that aot compare to other store plus they charge you all different fee. And i was tired of repeating everything i say and left. Was frustrated keep on repeating every single word. Dont if this guy is new or just dumb.

Ca
Review №79

Very professional! Excellent work!

Zo
Review №80

Great work and super customer service!

Ma
Review №81

Katy Tile & Marble installed granite, tile, wood and carpeting in my home. I recommend them to all my friends.

Gr
Review №82

Beautiful work at a competitive price.

Ch
Review №83

Great service! Great people!

Ch
Review №84

Beautiful Store.

Lo
Review №85

Always the best

Information
100 Photos
85 Comments
4.9 Rating
  • Address:21821 Katy Fwy D, Katy, TX 77450, United States
  • Site:https://tilestorekatytx.com/
  • Phone:+1 281-647-0022
Categories
  • Kitchen remodeler
  • Bathroom remodeler
  • Countertop store
  • Flooring contractor
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
Service options
  • In-store shopping:Yes
  • Onsite services:Yes
Health & safety
  • Staff wear masks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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