Great place to keep your stuff.

Excellent storage facility. Really professional super nice people. The entire property is modern and clean and bright and secure.I personally favor this place for the units security. They offer units that are truly secure with full walls and ceilings. Once you close the door your unit is effectively a sealed cube and cannot be accessed from adjoining units or overhead crawlspace. Nothing is getting in or out unless its going through the door.***Their rates are comparatively high but unto themself, not THAT bad considering the excellent security and how well the buildings and grounds are maintained. Pay a little more worry a lot less.I do wish these high rates included extended gate hours for any customers that may require or prefer them, not just some selective companies. However, I did not consider my preference here when rating.***Many other facilities claim their units are secure but they have short walls (dont meet at the rooms front corners or along ceiling...dont form a proper room) you can literally reach, look or pass something into/between neighboring units. If anything can get in (or out!) of a unit AFTER it has been shut/locked it is not actually secure. Right?

Very professional and personable employees. I have no intentions of using any other storage facility in the future. I highly recommend Lone Star Storage Center.

Theres not enough I can say about this storage and its employees. I just started renting a unit this past January, but this location has been outstanding. I went to the 529 location and I couldnt get the lady behind the desk to show me any units. She wouldnt leave her seat to even shake my hand. So I was discouraged about trying the other location (mind you Im moving to the neighborhood right in front of the 529 location). Me and my wife walk into this location and Katie greeted us right away. With no hesitation she showed us a list of the prices and showed us multiple units. She is the reason we signed up at this location. Even on her day off Katie let me use the moving truck and switched my storage unit because the one I picked was too small for my stuff.As I said theres not enough I can say about this place. Katie has been beyond helpful and Krista was sweet and nice the day I met her. The staff is great and the storage units are perfect and clean!

I wish they were accessible 24/7. But I give 5 stars because Shelton has always been so helpful even when hes not on the clock. Also, the units are clean and my things are safe.

Very impressed. Katie was very personable and professional. The facility was spotless as well as very safe and secure. The rates were very reasonable as well. The location was convenient and easy to get in and out of. They even provide a quality lock for the unit! Would highly recommend.

We have been with Lonestar for years. We had a decent sized outdoor unit. We had some issues with rodents and they kept raising our rent. We decided to shop around and found an indoor unit/climate controlled that was closer to our home, about the same size and cheaper.The new facility also has more/better security in place as well.

Ive been a customer since 2010. Ive rented a climate controlled unit since then. After switching to a larger unit I moved and had more space so I removed all of my belongings from the new unit, #168. Please beware. This unit leaked water and ruined a large amount of my property. My mattress has water damage and mildew has now taken over half of one side. I called and spoke to the property manager and she was rude. She didnt care at all and she was quick to mention that they are not responsible for damaged goods. Theyve gotten thousands of dollars from me only to ruin my things. I was I firmed that I shouldve paid insurance through another company but its too late at this point. Pay attention to your contract. They do not look out for the customers best interest.

I having been renting at Lone Star Storage for almost a year now.The staff have been great with customer service. They even made sure that I got a senior discount! As long as I need storage, I will rent at Lone Star Storage Center!

I have stored here for sometime, the facility is clean and Katie the manager is always helpful and courteous. I would recommended this place to all my friends and family, and already have

This is a great facility and friendly staff.They are very attentive to any concerns.

I have used Lonestar Storage in Katy location since 2011 3 different occasions .staff is friendly and facility is clean and no rottens. I recomend Lonestar if yo need a storage facility.. Thank you for being a great team.

Clean affordable and friendly place!!

Great customer service. very detailed instructions.

Usually clean and most of the time everything works. Management is clicky. Some renters get to park cars for free and others cant park at all.

Friendly staff, decent units

Great 18wheeler access, clean facility

Very nice customer Service, always friendly and helpfull. The place is also very clean.

Very clean and very nice office staff

Not bad for a storage unit, very generic

They were really nice

Pricey but very neat

Very nice and clean!

Clean, secure, well-managed

Typical storage center.

Not a custimer

Friendly service

Rude

Rude. Rude. Rude.