Nice, friendly location is great, easy access. We had a weather controlled unit it was clean and pleasant. The manager was so sweet and pleasant βΊ as well. She reminded me of home since I was on a trip visiting family for a few months. Like the location it wasnt far from Walmart, Katy outlet mall and many stores and restaurants. Its also neat the water park. Highly recommend ππ½ ππ½
Hey guys thank you so much for your help. I have to say that Mrs. Van was very helpful, polite and friendly. She even helped me moving my stuff in a unit. She was very patient and detail oriented. I would definitely will recommend Morning storage to anyone and will recommend her. She was great!!
Staffs are very helpful and accommodating, they tour us around and show us whats available that will suited for our needs. They explain all the details and answers all our questions. I will recommend this storage facility.
This is the best storage place Ive ever had!!! The staff goes over and beyond to make customers feel welcome! I would recommend this storage place for anyone in the Katy area!!!!! Just ask for Van or Mel, theyre the best!
We used Morningstar in between houses. Van was so good to work with it actually made me sad to empty out our unit! Shes a joy to work with and Id call her a friend even though we only interacted a few times. Great place and great service! If we ever need storage again, this will be the first place I go to.
Great Experience!! Gabrielle was very helpful!
This location is not just a storage facility... itβs a friendly place where your belongings are safe. Ms. Van is also the sweetest person to interact with. Her warm and friendly demeanor is especially welcoming in a stressful situation. Moving is stressful enough, putting your belongings in storage can be hard, but Ms. Vanβs comforting attitude helps ease the stresses of the situation. She doesnβt treat her tenants like numbers, sheβs absolutely caring of each individual walking in the doors. She also loves her community and supports it whenever she can, whether local non-profits or community events. There should be more people like her in the world, a great example of what customer service should be!Another thing that strikes me of this location, aside from the geograpical location, is also the absolute cleanliness.I highly recommend MorningStar Storage in Katy to anyone in need of a safe place for their belongings.
This is my second time using this facility. Three other family members have also used storage here. We have all found the facility and staff to be top notched and you wonβt be disappointed.Van, the manager is just a great person and enjoyable to work with
The manager, Van Washington was wonderful. She provided excellent service and took great care of us. The facility is clean and well maintained, we are very happy with our choice of storage companies.
1st time using it. It was a grate experience. Staff are the best.
Van in Katy was so amazing. She helped us get everything set up over the phone which was great especially due to the COVID threat in Harris County and Fort Bend
Easy move in. Free truck rental.
We have been here for over 3 years and we just renewed...awesome staff, great customer service, and amazing help with anything that you need...24 Hours - Easy Access, Great Surveillance...We would not go anywhere else...ask for Van the property manger...she will take care of you!!!
The BEST STORAGE place in Katy. CLEAN and very friendly.
The lady working there is so helpful and nice!!!
Great customer service, clean units, great pricing and they let you use their small moving truck for free with reservation.
We highly recommend this facility. Van and her staff treat you like family. Very fair prices, very clean, and easy accessibility anytime you need to get to your things. Wouldnt use any other storage facility in the area.
Morning Star Storage made it super easy and convenient for us to get in quick, have a clean and friendly storage facility AND when it came time to get our things out of storage (finally!) they were very helpful. We definitely know where we will go again if we are ever in need of a storage facility again! Great management and clean area.
MorningStar Storage has always been super helpful and supportive of our work in the community and our storage needs from time to time. The staff are friendly and accommodating.
Van and her crew provided a unit for the Katy Lions Club BIG Love Cancer Care Toy Drive. The toys were delivered to 5 different hospitals in the Houston area this past week. Children with cancer in these hospitals really enjoyed their new gifts. Thanks so much Van, Jessica and Sharon for your generosity and caring. We are in the middle of a Book Drive with the Katy Leo Club and again they came through with a unit. So far there are 52 boxes of books being protected by the crew in Katy. Thank you ever so much.
I am so impressed with this storage facility. Right off the bat, the price is unbeatable and the facility is super clean. But the best thing about Morningstar is the representative working at the desk who gets up to check on every car coming in. Richelle is extremely nice and made the whole process so easy. The keys they use are not the traditional lock - its more high tech and safer from theft. I really recommend Morningstar!
Miss Van Washington is the best. This company really got lucky when they hired her. She make the place work. She goes above and beyond for the customers and community.I dont always use storage but when I do I use Van Washington.
The whole process was easy
Great storage place! My fiancΓ© keeps his stuff here that we canβt fit in our apartment. Everyone is very nice and helpful that work here. Great deals and they are climate controlled!!!
Miss Washington is very professional, I marvel at the treatment she gave me. The clean and organized place. I was satisfied with everything.
Went in to rent a storage the manger there was so helpful and nice, such great customer service, very clean facility. They host events for current customers, canβt wait to attend one!
Ms. Van and all the staff at the Katy Location are warm hearted and caring people. They were actively involved in the rodeo parade, providing parking, shuttle service, seating, popcorn, cotton candy, water, face painting, clowns, gifts to all sitting in the area. Ms. Van and staff are very supportive of the Katy Community and local Nonprofits. Highly recommend using this storage location! Staff is warm and welcoming!
I have been with Morningstar Storage Since Jan.25,2019 and I love and appreciate the love the Managers Mrs Van and Mrs Sharon give you when you walk in the door. I will recommend ANYONE to store there belongings with Morningstar Storage on Hwy 90 Blvd in Katy,TX
Richelle and Van are top notch folks. They treat you with care and are great at all they do. The facility is spotless which makes you feel good about having your items here. Good people are hard to find. I suggest you come on by and find out what customer service should be.
The staff was extremely helpful in transferring the account and moving to a smaller unit. The facility is clean and safe.
I was in the market for a unit and was referred to Morningstar by a friend. I was very pleased with the pricing and the accessibility of the units. They even had a truck I could use as long as I filled up the gas in it. Rochelle and Van were the ladies I had the most interaction with and I would HIGHLY recommend this place to anyone who is looking for a storage facility with 24 hour access.
We are moving from Spring Branch to Katy and decided to use this storage unit temporarily while our home is being built. We have used big name storages in the past and have to say we will be using Morningstar Storage for future uses. I love that they have 24 hour access and a small moving van that we are able to use. We have been working with Van, the property manager, and she has been very accommodating. We will definitely be recommending this place to all of our friends and family that are in the area.
Never ever have I ever had a problem with these guys. Customer service is amazing and they always make you feel welcome. Would recommend this storage to anyone.
Nope.this company force you to get a lock for $19.00 which probably you will never use. It is climate control but it gets kind of warm in there. Lady at front desk was very kind.
Very helpful nice clean I would recommend it to my family and friends
Iβve never been here but I pass by the sign on my way home everyday and I look forward to the captions on the sign. Makes my day. Hilarious.
Would give 0 stars if possible. I have been at this location since it opened close to 3 years ago and was Katy Area Storage. I had 0 problems, the staff was courteous and management knew me by name. Ever since Morningstar bought it out a few months ago I have had nothing but problem after problem. Started out by them calling me telling me i was passed due on rent and that I owed additional fees. ( CC on file ) I went in and fixed it and we were square. Now, they are stating that the rent I payed for August got rejected ( I have already paid rent for September October and November ) and are stating that I am now 3 months behind on my payment ( which makes no sense being that o am paid up through November? ) management unwilling to make the bill right and work with me. Management doesnt have a clue how to do her job. I am now searching for alternative storage solutions ( I am in here every week to pick up work supplies ) and will happily pay any price to leave this location. DO NOT GET A STORAGE UNIT HERE !!!
The best
Van and her team of dedicated employees help us greatly during a difficult move after our home was water damaged. Clean, well-lit, climate controlled facility and friendly service assured us our familys belongings would be safe and clean when its time to go back home. The use of their box truck was invaluable, truley saving us hundreds of dollars vs uhaul. Very happy and confident with our choice to use Morning Side.
Very friendly and helpful staff, had a issue with the box truck and they were able to locate another to accommodate me.
Thank you Morningstar Storage for the Santa pictures my granbabies enjoyed it and also the hospitality and the food especially the potato salad!!.
The place is clean and well taken care of. The staff are extremely helpful and just nice people and as a bonus they have a truck that you can use
Really great customer service, I couldnβt have asked for a better storage unit! The facility is clean and the property is taken care of. If youβre looking for storage, this is the place to go!
Love this place! Ms. Van and Ms. Rochelle were very nice and found what worked best for us. Highly recommended!!
Absolutely wonderful facility!!! The people that run it are as equally amazing!!!! If you live in Katy Texas, you should use this Storage Facility if youre looking to put your possessions in a secure place.
Love the lady that works here. She is amazing and so kind
They are very helpful. The units are clean and the climate control is excellent. I would definitely recommend them for your storage needs.
Love this place !! They actually care about their customers. Very helpful and nice.
Absolutely love this place
Very friendly and helpful! Convenient location. I highly recommend!
Morningstar Storage of Katy is a great and safe place to store your stuff, even your classic muscle car. Van and her staff are always friendly and helpful.
Van Washington was phenomenal. Get like Family
Secure, great location, and helpful staff! Competitive rates too! I love Katy Area Storage!
Nice people to work with prices seem high but decent location
Great place to do business with. Professionally managed. The management is always helpful.
Very Clean and Nice New Facility - Ms. Van is very friendly and always willing to help.
Outstanding customer service
Staff at this location were eager to help and went the extra mile to make this a great experience.
Great customer service!
Excellent service by Van. Friendly, courteous and efficient. The units and surrounding areas are clean.
Amazing group of people. Treat you like fsmily.
Compassionate, calm service from Ms. Van during the extreme duress of Hurricane Harvey.
Great staff and facilities.
The customer service was amazing.. I would recommend them to anybody
Treated great! & didnβt take that long to rent one.
Mrs. Van Washington is lie, cheat and theif by definition. Business being designed around false advertising and deception. If you complain. You find the real Ms. Van: a thug. Free truck, another lie as they give you 4 hours max to move a house. Dishonesty is the name of their game while operate like a car salesman: lie while act you care but only care how much she can skim out of your valet. Shame these low moral people live among us, shame on you
Good pricing and Great people
Awesome, clean, well maintained, great customer service,
Love this place, the people are so sweet and helpful.
Staff is excellent and very helpful and caring. Facilities are clean.
Great climate controlled storage.
Van and Rochelle are amazing.
Great Customer service!
Professional, clean and friendly. This is the third time we have use them.
Highly recommended
Excellent attention thanks melany for your help