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Keys Technology
916A Kennedy Dr, Key West, FL 33040, United States
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Keys Technology
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IA
Review №1

Ive always taken my Mac repairs to Keys Technology over the last 5 years, and I find them to be professional and very fairly priced. Also, if its something they cant fix, they usually wont charge you for the diagnostic work.

Ca
Review №2

While they were unable to fix my phone completely, they were able to fix it enough to give me time to get a new phone. Very nice and helpful.

L
Review №3

Service was extremely fast and high quality. I would definitely use again.

Er
Review №4

I can only highly recommend Keys Technology Services. Over the past 5 years my husband and I have had many issues with our laptops, IPads and phones. Every single time Agnes resolved our problems fast and professionally. We are seniors and sometimes just needed advice with unfamiliar technology and Agnes kindly, patiently and generously help us without even charging for her time.

Sh
Review №5

I purchased a LapTop at Best Buy and was unable to connect to my HotSpot on my phone so i went to Keys Technology and spoke to this really nice lady who assured me the Technician woud be happy to look at it.She brought it back to him and told me to have a seat. The waiting area was clean and smelled really good. They even advertised cell phone soap which i was unaware that so much bacteria colleted on your cell phone, even more than a toilet seat per advertisement.After about aprox 10 minutes later the lady came back and said the Technician was unable to fix it due to a Manufacturor Issue.It was a pleasant experience, and very friendly. I recommend Keys Technology to anyone.

Om
Review №6

Great costumer service at all times!I always return and recommend the store because they provide quality service.Totally recommend it.

Ni
Review №7

Keys Technology always gives me fast, friendly, professional service with a smile. I use them often and the service is consistently wonderful!

La
Review №8

My computer is my baby and it developed a few problems during the pandemic that I could not find solutions for. When my fan blew, I contacted Keys Technology and they not only fixed the fan, they fixed everything! I could not be happier with their professionalism and their fine service. Nor can I think of going anywhere else. They did a great job and they earned my loyalty.

Te
Review №9

Everything went great really fast really good service only place I’ll go to get my screen fixed

Ci
Review №10

Agnes who answers the phone and assists in the store is a nice change of pace. Shes friendly, professional and will call you with an update guaranteed. My hard drive was cracked and needed to be replaced. I was warned that my data may not be able to be recovered and I was saddened to hear that. I left it to be worked on and a few hours later Agnes called to let me know that the data was able to restored and that the laptop was ready. I was extremely happy!!! Thank you to a great team,

Ja
Review №11

This place is a life savior for my phone. Many thanks!

LE
Review №12

Extremely good service and they are very responsive and honest. Wish I could give more than five stars!

Ma
Review №13

Great place, fixed my iPhone 6s that I’ve had for four years like new.

Ro
Review №14

Great service great price..

Gu
Review №15

2 weeks ago I was on the mainland at the Apple Store to have them repair my MacPro. I didn’t have them fix it because they said it needed a new motherboard and the repair would exceed $500.I took a chance and took my laptop to Keys Technology here on KW.I got my laptop back from them the next day! Repair cost was under $150!They said a motherboard wasn’t needed!I have to say it was very refreshing to work with these true professionals.Honesty and Integrity are the words that come to mind.

La
Review №16

Quick & easy fix for my broken screen! Thank you!

Da
Review №17

Fast and very friendly service. I would recommend to everyone in Key West area. As close to a 10 as you can get.

Am
Review №18

Super quick and friendly. Highly recommend!

Ch
Review №19

Extremely helpful as always .... have them for years and they never failed to be great problem solvers always polite !!!!

Sp
Review №20

Great service! They tried there best to fix my computer but unfortunately it had water damage and it was to late. They tried for hours to get it fixed and did all the could. They actually got all my valuable information off my my hard drive for me and got it saved. Thanks so much guys! Will be coming back again.

Pa
Review №21

I’m an old, author who lost my wife sometime ago, after 58 years and a partial Novel and numerous photos of memories were all on my computer. I’m also a Captain of a yacht and a turbulent sea tossed my Dell Computer on the deck.I contacted Key Tech and took it to them. The lady that helped me was very professional and in a mere 2 hours, she called and they not only repaired my computer, but saved all my beautiful memories for a very reasonable fee. OUTSTANDING SERVICE !PS: It it also outstanding that they are located on this Island a mere 3 miles from my Vessel, which is home.

Su
Review №22

Awesome job for iPhone 10 screen replacement!!

Ro
Review №23

Very friendly and helpful. I recommend for any tech issues in key west. Helped me with a stuck sum issue free of charge too

Mi
Review №24

Very happy with my experience at Keys Technology. Fast service, knowledgeable staff, good communication, affordable prices. Fixed my iPad Pro battery for way less than Apple would have charged, and got it done in just a couple days. Highly recommended

Bo
Review №25

Very nice people to deal with. I took my iPhone in for a new battery and the young lady had it done in 40 minutes at a great price! Much better than dealing with other vendors I’ve used. Highly recommend this store.

Ka
Review №26

Retrieved all my laptop data wry quickly when my hard drive failed. Brought in my frozen IPad and had it working again in minutes. Prompt, professional service at a reasonable cost.

kr
Review №27

Great same day service! Fixed my computer problem super fast and inexpensive. Very happy customer.

Je
Review №28

Absolutely fabulous!!! Had Gmail issues since March..... So frustrating. this lovely Lady saved me!

Na
Review №29

Very good quality and very professional!

Ma
Review №30

Fast, competent service. I stopped in with a question about my phone when the guy at Verizon didn’t have a clue and, presto! my problem was solved! Thanks, Keys Technology.

mi
Review №31

Went to the store with a broken audio component to my laptop. They diagnosed the problem, and gave me the way to fix it. Prompt, courteous and extremely knowledgeable. Cannot imagine going anywhere else.This is my second visit to them. Great both times.

Ke
Review №32

Agnes really helped me with some things! I highly recommend them!

Ho
Review №33

Quoted high, would take longer and for fun colors would not match. Less conveint then other guy off Duval also. Skip it. And on 2nd review Id give it less stars as the owner contacts you and tells you, your opinion is wrong and to delete an honest and fair rating because it is hurting his business...wow. Im sure the guy at QuickFix is supporting people in the community also. Im sorry your product and service is not 5 stars compared to others here in Key West who are also paying high rents (Duval St) and supporting families. You are lucky I was fair and only said 3 truths.. you quoted higher, it would take longer, and the screen color would not match. Get a grip Im not going to be bullied. You sir are ridiculous.

Ro
Review №34

I had some concerns about my Mac laptop and needed someone to take a look. Keys Technology took me as a walk-in, checked out my computer while I waited, and put my mind at ease. Its not easy to find Mac support here in the Keys, and Im glad I found them.

BE
Review №35

This place is totally worth going to.

St
Review №36

Keys Technology saved me. I was in the depths of despair because my iPhone software was out of whack--couldnt get to anything except Apple logo no matter what I tried. In a half hour and only $29 these folks found and repaired the problem. They are great and I will always go back if I have another issue.

Sa
Review №37

The Lady that works there helped me fix my macbook and works perfectly fine now. But Just for slight repairs. Then I went back another day and asked if they had macbook chargers for sell. But then she even offered to charge my macbook for free If couldnt buy one. But instead I bought my own charger, which was also the last one they had for my macbook. And she didnt stop looking for it in their stock until she found it. Great service, Very Professional. Definitely swing over at Keys Tech and theyll have a solution for you

Ma
Review №38

Took phone in to get new battery and charger port when i was given the phone back front facing camera was not working. Took phone back and they were going to change camera out for $20 and still nothing ( never charged for camera) said it was broke before it was brought in which it wasn’t. Week later ear speaker and mic went out and couldn’t call or talk to anyone beside through Bluetooth.

An
Review №39

Best place to take your devices. Fast and attentive. Thank you!

Br
Review №40

FABULOUS, Quick service. With just hours to go before my flight home, my iPhone wouldn’t accept any charging. Within 3 minutes of handing over my phone, I was back in business. The fee $50? $75? Nope: zero. Best tech repair service ever.

Ha
Review №41

The number one service is Key West.

Ka
Review №42

Great Service! My iPhone froze and wouldnt even let me turn the phone off. I walked in 15 minutes before the store closed and the lady behind the counter took my phone and worked her magic and brought my phone back to life. I asked how much I owed her and she stated nothing! If I have any future problems with my devices I will be going back here for sure!

Li
Review №43

Awesome service! Computer problem fixed in minutes and staff extremely helpful! Definitely recommend this business for all computer issues! Good location, lots of parking, takes walk-ins too!

Ju
Review №44

Service was great. Recommend highly.

Bi
Review №45

Knowledgeable, quick and efficientGreat value

Su
Review №46

Keys Technology donated 3 Chrome Books to us last year! Yesterday, I called them at noon. Had a problem withour Office laptop. They told me to bring it in and called me at 3:30pm with it all fixed. Helped us out with the charge too. Great people and great work!!

Ph
Review №47

Keys Technology is the best place on the island for computer, phone and tablet repair. Their service is excellent, turn-around time is quick, and prices are reasonable. They have helped me several times for no charge at all. I highly recommend them.

Da
Review №48

WOW! I understand now why they have so many great reviews! Brought in a DELL Laptop for a repair quote, they gave me a price right there, ordered the part and called me a few days later to pickup. Charged me exactly what they quoted and did a great job, very professional! Thank You!

Pa
Review №49

I had a wonderful experience! I got my phone taken care of, the screen was totally cracked in the front, in less than an hour and it works perfectly! I would highly recommend taking your broken iPhone as I did to Keys Technology! A++

Ro
Review №50

These guys are great.. Really nice receptionist. Quality work and Service. Been here for phone emergencies 3 times over the past two years and they have done a great job..⭐️⭐️⭐️⭐️⭐️

Vi
Review №51

Great service, patient and very understanding,to someone who knows nothing about IPad Thank you

Ma
Review №52

Great experience with iPhone screen repair. Highly recommend Keys Technology!!

Ed
Review №53

Amazing service, professional people with good knowledge. Recommend to everyone who need help with the computer.

To
Review №54

Angus Rocks!

Da
Review №55

I have been going to Keys Technology since we moved to Key West 7 years ago. They are always ready to help and always go the extra mile when needed. I’d recommend them to anyone.

Jo
Review №56

My iPhone did not record sound on videos. They checked all the hardware, etc. and could not fix it. When I tried to pay them for their time and effort, Agnes refused any payment, saying they only accept payment if they can fix the issue. Ive used them before, and have always been satisfied. They are fast and reliable, and stand by their work.

Al
Review №57

They assembling computers...

Ra
Review №58

Amazing service and extremely fast

Ke
Review №59

I wasnt Happy with what i got But it was a miscommunication and they’re going to refund me. A good family owned business and really nice people.

-B
Review №60

My daughters tablet shut down on us for some reason. Just wouldnt power on anymor . The last time it did, the screen was fluttering and had coding. I tried a hard reset myself but nothing happened. I called Keys Technology and they assisted me right away. 5 minutes and theyd fixed it! While I was there, I asked them about a laptop key replacement as well. Their prices were great and they were very professional! Highly recommen .

ju
Review №61

I have been a customer for at least 10 years. They have serviced my personal & business, PCs & laptops and always have the repair done by the next day, if not by closing day of. No muss, no fuss... always quick and easy during drop off.This last visit my PC had crashed. So, I brought it in to back up my files on to an external drive. In my frenzy, I forgot to remove my USB plugs for my Bluetooth & wireless mouse. I called when I got back to my office and realized they werent attached. They had my wireless mouse but couldnt find my Bluetooth. They promptly ordered me a replacement, no questions asked. The best part.... when I arrived to pick it up; NO CHARGE!!They are the BEST!!

Ro
Review №62

My iPhone 6 stopped charging so I took it have the connector repaired. The professional technician carefully checked the input port and carefully removed a few suspicious pieces of dirt and presto it worked. Very pleased and would happily have paid a reasonable fee but she said no charge. I have since talked with others and they reported great results also. If I lived in Key West Id surely go to them again!

Ro
Review №63

These guys are PHENOMENAL! AT&T sent me a replacement SIM card for our portable hotspot, but instead of the regular sized one, they sent us a mini-SIM. Of course, after our office manager installed it, there was NO GOING BACK. Keys Technology took the time to fish it out of there AT NO CHARGE TO US. Ill be using these guys for all my broken electronics in the future.

Fu
Review №64

Bum store...calls themselves technology and has PC on the front yet everytime I try to give them a go they say Sorry we dont do this service . My god, I was just trying to get a custom length CAT5 network cable made. Lady has no character on the phone, almost like calling Janine to get the Ghostbusters dispatched.It is what it is.

Ri
Review №65

I came in with 2 iPhones to fix. One was the screen and the other was not charging. I was very happy not to leave the phones and walked out within the hour.

Il
Review №66

This service store and the employee gave me the best help .so I recommend this store for everyone

Ki
Review №67

The staff here is fast and efficient. Agnes also takes the time to break down exactly what the problem is. They were able to save all my information, clean my devices, make them faster and tell me how to prevent this in the future! AND Same Day Service! Thank you so much!!

Li
Review №68

I was helped immediately and effectively, a service for which Verizon wanted to charge $70 was done for free. I love this business; they are honest and knowledgeable.

Bl
Review №69

Amazing service! Good prices, quick and reliable on repairs. I had my battery changed on my iPhone 6 and we let them know I’d be leaving town the next day so they really helped out and got it done in a half hour. The service was seemless, along with a positive attitude, couldn’t ask for a better interaction!

ma
Review №70

Keys Technology is awesome! They are reasonably priced and extremely quick! They are nice and really know their stuff! Id recommend them to anyone who needs help with their computer or smart phone. I will be back, Thanks so much.

Ch
Review №71

Very helpful friendly staff. Some times I have visited and the visit does not cost me anything - I tell them my problem, they tell me the answer, no exchange of funds required. Other times they have replaced cameras and screens and Everytime, I thought the costs were very inexpensive. And the give you the price upfront! AND, they completely back up their work!These guys are not trying to rip you off.They are very competent and very kind.

Jo
Review №72

I have used these folks several times over the years for iPhone, Android and laptop problems and their service has always been top-notch. They are reasonably priced and repairs were done either while I waited or very quickly for more serious issues. Great outfit.

Ke
Review №73

I came as a walk-in and they saw me right away. Fixed my computer charging issue.

Du
Review №74

Very helpful. Thought my girlfriends phone was broke because she threw it at me. Just needed a reset. Helped me out and didn’t rip me off. Highly recommended.

In
Review №75

Fast and dependable repair service. Not too expensive.

To
Review №76

Awesome Service. Locally owned and operated! Verizon said I needed a new iPhone for a $1000. Keys Technology had my broken screen replaced perfectly in less than one hour! Phone looks and operates like new! Thanks Keys Technology!

ka
Review №77

Keys Technology was able to replace my IPhone screen quickly and reasonably. I had first gone to the AT&T store, and they said I needed a new phone. I ended up saving a lot of money and my phone still is working just fine a few months later. I highly recommend them!

Ri
Review №78

Great and honest people. Even though they werent able to fix my laptop, they diagnosed the main error and didnt charge me for anything. Good service

Ja
Review №79

Fantastic, fast and affordable service. Love getting my phone back same day. Also they have recovered things from a neglected lap top that I ended up needing. I would give 6 stars if I could.

Ro
Review №80

Very professional, I took my kids XBox to get repair and they called me the next day saying that nothing was wrong with it. They explained me how to look on my tv settings and told me to call them if I had any questions and they didn’t want to charge me for looking at the Xbox. I’ll recommend Keys Technology for your PC, MAC, iPhone, iPad repairs etc.also they repaired my old IPad and replaced the glass for a great price!!!

Da
Review №81

So helpful! Thought my battery died and would have to wait. Took it to Key Technology and they fixed it in 5 minutes no charge! Phone was froze up. Thank you so much.

Li
Review №82

They are awesome! Im in there monthly getting one of my familys iPhones or computer fixed. They always tell me worse case scenario of what it will cost and not once has it cost that much. They service quickly for a reasonable fee and are very dependable. I wouldnt use anyone else.

Da
Review №83

I love this place! I have several iPhones and my iPad screens fixed here and they do an excellent job. Fixed right within the hour and done right! Very knowledgeable and friendly!

Om
Review №84

Agnes was very nice and always helps me with kindness and courteousI will be back with future problems. Thank you. Lee Kiser.

Ed
Review №85

Keys Technology is the best place to take your computer, phone or tablet when it is having issues. They have helped me on numerous occasions, several times for no charge. They are very helpful and accommodating.

Vi
Review №86

Good guys, no nonsense, got the job done very fast. They had fixed two of my laptops in no time, all parts were available. Pricing is always very transparent - parts and labor. Last time I brought them my phone with malfunctioning USB port, they had fixed it for free, since it was only a contamination of the contacts. Very professional, highly recommend!

Je
Review №87

What great customer service! I generally do not go out of my way to write reviews but I had to write a outstanding review because of what they did. I had my Iphones screen replaced because it was cracked. They had it done in about 30 min. I had to take it back because it started blacking out. They replaced the screen a second time at no cost to me. But it was still blacking out sporadically. I just took it in this morning and they replaced another component that another repair place had simply glued together for a quick fix. They found the issue and replaced it still at no cost to me! I will absolutely recommend them to anyone with PC, tablet, phone issues in the future.

Ph
Review №88

I tried a DIY glass replacement on my iPhone and broke the LCD and home button. Brought it here and in just 40 minutes it’s like new again. Really great quality work!

Ke
Review №89

If you crack your phone screen like I have and you need work done or your computer which I havent had done thats the place to go there great and Agnes is fantastic really polite and good at her job

M
Review №90

Wow! Can’t say enough good things. Very nice people and solved my problem in seconds.

Ha
Review №91

This place is great! They fix any kind of mobile device and quick friendly service.

Ka
Review №92

Just used Keys Technology for first time today. They identified my problem for me and gave me advice at no charge. Great service, Thanks!

Gr
Review №93

Needed a quick and professional fix to a broken screen on my IPAD. I found Keys Technology Key West and spoke to Agnes. She was quick, knowledgeable, and had the repairs done within the time frame she stated. On top of that, provided a warranty for their repairs and all was a reasonable cost and Proffessional.It’s nice to receive service as stated up front!Thanks again

Vo
Review №94

Fast food service for a fair price

gr
Review №95

I was panicked. my cell phone wasnt working and BIngo! Keys Technology rescued it. Great quick service!

An
Review №96

I dropped off an old iPhone for a picture transfer and now I cant even see them on the phone. Verizon cant even open it. They lost 7 years of pictures that at least before I could view on it. Theyre are saying its now my fault because I dont have an active I tunes account. If I had one I wouldnt have needed them in the first place. Never again.😠UPDATEi JUST GOT OFF THE PHONE WITH APPLE SUPPORT AND WAS TOLD THAT IN ORDER FOR THE HELLO SCREEN TO NOW BE THERE THEY HAD TO OF DONE A FACTORY RESET OR TRIED TO BYPASS THE SETTINGS AND THAT MY PHOTOS ARE NO LONGER IN THE PHONE AND CAN NOT UNDER ANY CIRCUMSTANCES BE RETRIEVED. KEYS TECHNOLOGY TOLD ME THEY DIDNT DO ANYTHING AND THE PHOTOS WERE STILL THERE. THEY ARE NOT.

Jo
Review №97

Big Thanks to my friends at Keys Technology. My wifes Galaxy Note would not charge. They had it up and charging in about 2 hours. Excellent Service at a fair price. Thanks again for saving my vacation.

An
Review №98

Fantastic place! They knew exactly what was wrong with my iphone and fixed it in 30 minutes! Highly recommended

Me
Review №99

Fast, reliable and honest. They came through in a pinch with my laptop trouble and I left happy! Highly recommend!

Ra
Review №100

Great service nice people and very professional. I will always go back to them when I need their expertise.

Information
15 Photos
100 Comments
4.5 Rating
  • Address:916A Kennedy Dr, Key West, FL 33040, United States
  • Site:http://keystechnology.net/
  • Phone:+1 305-296-8775
Categories
  • Computer repair service
  • Cell phone store
  • Computer store
  • Computer support and services
  • Electronics repair shop
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:Closed
Service options
  • Online appointments:No
  • Onsite services:No
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