Robin was very thorough and helpful. I had old hearing aids and the new technology is allowing me to enjoy more of everyday life. Robin explained why that has happened and answered all of my questions. I would highly recommend her.
I had been using 6-year-old generic hearing aids and my hearing was getting worse. I knew it was time for better hearing. Im glad I made the decision to go to Robin at Vital Hearing. She is certainly extremely professional, but she also seems to truly care about ensuring my happiness with my new hearing aids. She is extremely patient in answering my questions and explaining details to satisfy my technical curiosity. She has made several tweaks to my Oticon More-3s until Im very happy. Im hearing what I want to hear, but NOT hearing too much ambient noise, thanks to customized settings that Robin created for me. Robin is a delightful person to work with.
Robin is the best, I purchased a hearing device from her five years ago. In all the five years I couldnt be more pleased with her care and service of my device. My service contract expired and she still offered to give any help I needed. I have a Cochlear Implant on my left side and it was her suggestion to shop around to see what was more compatible with my implant. I did some consultations with other suppliers but they were not very helpful and didnt really seem to care about me. Robin routinely checked in on me to see how I was doing and I told her about other audiologist and I asked her what she recommended. Robin gave me more options and devices available, if she does not have an answer she will research until she does have an answer. I am happy to say that I am a repeat customer and highly recommend Robin if you are in need of hearing devices, excellent service, routine cleaning and supplies. Thank you Robin, youre the best.Tony
After my husband passed away inJanuary, I called the hearing aid place where we purchased his hearing aids to see if they would fit his hearing aids to me. We paid $7,000 for his hearing aids. They told me it was not possible as his aids were fitted to him. The warranty had expired, although his aids were only three years old. They told me to just donate the aids to charity.A friend told me about Vital Hearing. I took the hearing aids to Robin. She was able to fit the aids to me at our initial visit. It was determined that I did need to have molds made of my ears, but she was able to fit my husbands hearing aids to me for less than $1,000. That is a long way from $7,000. She saved me several thousand dollars.I wish we originally would have gone to Vital Hearing to get my husbands hearing aids. We could have saved a lot of money.By the way, my hearing aids work like a charm.Thanks Robin
I was visiting from out-of-town and needed a part for my hearing aid. Robin was able to fit me in for an appointment the same day I called. She didnt have the part, but was able to adapt my hearing aid so I could use it. She ordered the parts and called me within a few days to let me know they had arrived. Outstanding customer service!
Robin was skilled and caring. Her recommendations were clearly based on my best interest and not loyalty to any certain manufacture. Her customer service was beyond any I have ever experienced in a medical setting.
Robin changed my life with my hearing, her customer service and communication throughout the process to educate me have been extremely helpful. Vital Hearing has supported me through the past 4 years.
Robin has been an amazing hearing professional! She has been helpful and knowledgeable beyond words both initially when I was trying to figure out a device and I received the device. This was my first hearing aid. She helped me chose the correct device and after I received the device, set it up so it was an amazing help.After the sale, well my dog ate the speaker end twice....rookie mistake on my part, but Robin was able to repair my device in office. She was again an amazing help. Her kindness has been very refreshing.Call her.....you wont regret it!
If I could give Vital Hearing/Robin 10 stars, I would. She runs a top notch business and I appreciate her help and attention. Robin is very patient and gives a lot of good suggestions. She has me hearing things differently than I have in years! I was not new to hearing aids but the comprehensive testing Robin provided proved to me that an update/upgrade was necessary. I so appreciate her guidance through this process. Robin makes sure we work at my pace and truly wants me to succeed. Thank you, Robin!
Robin Donnelly is the most incredible person I have had four different kinds of hearing aides she explains, cares for,problems answered immediately cleaning done free she replaced a set of hearing aides for me just this week for free she knows I am retired and struggling one was lost she is not only beautiful, smart, caring but very informed she will call the manufacturer if she is not sure of her answers I would never go to any other company I have gone to four and nothing compares to vital hearing
Robin is a great professional! She guided me through my hearing loss problem and set me up with fantastic hearing aids that work perfectly and feel totally comfortable. I highly recommend Robin Donnelly for hearing loss consultation.
My brother in law found Robin and he was so impressed with her I decided to go. I havent been able to hear well for over 10 years but thought nothing could help me. Boy was I wrong. I had a professional hearing exam from Robin and got high tech hearing aids! I had no idea how quiet my life had become. I can hear everything now. I m not afraid to go out in public because I can actually hear people now and talk to them. I can hear birds singing and leaves crunching under my feet when I walk the dogs now. I really got my life back. Robin is professional and takes her time to go over all your options and really has a passion for what she does. I highly recommend!
Robin is very knowledgeable and professional but is also very nice and a great communicator! I highly recommend Vital Hearing and really like that they carry many brands not just one.
Robin is beyond a doubt the best hearing professional I have experienced in my 15 years of wearing aids. My most important criteria is to be treated as an individual, and Robin at Vital Hearing accomplishes that naturally. Secondly, Robin is up to date on the continuing changes in the hearing aid world, not just the aids, but testing technology as well. Somehow, Robin seems to always make time for my last minute issues, and has incredible customer service follow up. Many companies would do well to learn from her personal, warm, and focused attitude, all the time. Sounds too good to be true, but it is! Thank you again Robin.
I responded to a mailing from VitalHearing with hopes of simply getting more information about the maker of the hearing aides Ive had for 3 years. My experience with Robin was nothing less than amazing. She began by patiently exploring my hearing history and current status, did a more thorough hearing exam that Ive experienced elsewhere, clearly explained the devices I own, and shared the future opportunities for me through enhancements. She did not push to up sell but focused on enhancing what I already have. She cleaned them, made minor adjustments, suggested some minor changes such as different tips, and now Im hearing much better than when I walked in to her office. Shes now my go-to provider. Thank you, Robin!!
Robin Donnelly introduced me to the inner ear hearing aids which I have found to make a huge difference in my hearing. Shes very professional and knowledgeable about current technologies regarding hearing aids. I highly recommend her services.
Robin is fantastic to work with. She strives to make sure youve chosen the best hearing aid for your needs. And definitely goes out of her way to get your aide of choice programmed for your individual requirements . I could not recommend her strongly enough.
Robyn is so helpful and professional. We’re truly blessed to have met her. My husband has had hearing trouble for a while now. We went to Vital Hearing and his world changed. He can hear!! He loves um.
I responded to free exam because my children said i was not hearing well. So i did a 2week trail with aids and was amazed by what i heard. I now own a pair and very rarely ask what?, The entire experience with Julie was easy and very painless. She is very pleasant and patient. Thank you, Julie
I dont usually write reviews, but Robin was so wonderful that I just have to tell others.Ive needed hearing aides for quite some time now. Ive gone to a few places, including Costco, and have dealt with the sticker shock, grumpy old audiologists, and pushy salesmanship. The audiologists seemed to always want to sell me the most expensive hearing aids, telling me that the less expensive ones were no good for my type of hearing loss.Not Robin. After the most extensive hearing test Ive ever had (Ive had about 10 in the last five years), she went over my options. She knew what my insurance benefit would cover and did not push for one device over another. She explained the features of each hearing aid and when I asked why she was recommending one brand over another, she explained that the brand we she was showing me was better for people with my type of hearing loss. Ive never had an audiologist take the time to explain these types of things to me before.Robin is professional, patient, kind, and easy to work with. Going to Vital Hearing was definitely the right decision for me. Not only do I have hearing aids that will improve my quality of life, I have them at a price I can afford.
I see Robin Donnelly at Vital Hearing for my hearing aid needs and care. Robin has been amazing since my very first visit with her for my hearing aid consultation. She is very professional and a very sweet person to work with. Robin took the time to make sure I was comfortable with my hearing aid selection and her after care has been amazing as well. Im located over an hour away from Vital Hearings office but Robins friendliness and professionalism make the trip worth it! I would recommend anybody needing help with their hearing to Robin and Vital Hearing!
Robin is aswome at what she does. She takes her time with her patients and make sure your needs are met. I went to her after a infection caused me to go deaf in one ear and she set me up with a cross device that helps out alot. Robin really knows what she is doing if you are having hearing problems she is the person to see.
Vital Hearing - I am so happy I found Vital Hearing. I have a profound hearing loss that has been affecting my relationships and my business life. Recently, I made the decision to improve the quality of life for myself and for those around me. I did a lot of online research about brands and suppliers and visited two large hearing centers for hearing tests and product review. I found myself contacting Robin at Vital Hearing. They were one of the few distributors that offered the brand that I was interested in but as important, they offered a choice of all the top brands for comparison and consideration. Robin did the most comprehensive hearing test and evaluation of my hearing loss. She represented all of the brands equally and provided information about each that helped me make the best decision for my needs. Also, she spent a great deal of time helping me understand the benefits and features that each brand offers. Once I made the brand decision, she provided wear test samples for me to try so that I could evaluate which model was best for my hearing loss and provided the most comfort and features I was looking for. At that point, Robins assistance was just beginning. She has spent so much time helping to ensure the best, most comfortable fit possible and worked with me to adjust my new Oticon Hearing Aids to my hearing loss. Not only did I find the best possible hearing aids for me, but Robin has provide the best possible service a customer could ask for. I highly recommend Vital Hearing, and look forward to the continued support going forward with my new found ability to hear. Thank you Robin and thank you Vital Hearing.
Robin Donnelly has done an outstanding job fitting me for hearing aids. She is professional, knowledgeable, honest and pleasant to deal with. I have resisted getting hearing aids and was definitely not looking forward to the experience but Robin made it enjoyable. I’m giving her 5 stars.
Robin was a perfect provider. As my hearing became a problem, I decided to go and find a solution. Robin was patient, kind and understanding. She went out of her way to make me feel comfortable. Office visits were NEVER rushed. I felt that she was working to help me. I could not give a stronger recommendation. If you are worried or apprehensive, she will calm those concerns and provide the help you need.
Robin, at Vital Hearing, feels more like a good friend than a typical audiologist. I found her practice earlier this year knowing that the 5-year shelf life of my last pair of hearing devices was nearing their expiration date and I would be needing a new pair sooner rather than later. She is not only extremely professional, educated on all the options for us hearing impaired, but patient, kind, understanding and as accommodating as possible when working with patients with a limited budget. She worked with me tirelessly until I found the perfect pair for me. My new pair of aids are such an improvement over my old pair Im now shocked I lasted for 5 years with those. I would highly recommend Robin at Vital Hearing for all of your hearing needs, because ones hearing is indeed a vital piece of our health that shouldnt be ignored.
Vital Hearing with Robin is exceptional. She takes extra time to really make sure the hearing experience is always tweaked to perfection. This is something I really wanted that was extra service. You pay top quality for a set of hearing aids so get yourself top quality service.
Excellent service! This was my first time getting hearing aids and Robin patiently answered my questions, helping me understand all the options. She is extremely knowledgeable and professional - I would recommend her to anyone looking for a hearing aid specialist without reservationn
Robin who owns and operates Vital Hearing is fantastic! She is extremely competent and a true professional. She is kind and takes the time to listen to your hearing concerns before making a recommendation. I highly recommend her!
Robin has been amazing in helping both me and my 12 year old daughter move into new hearing aids this year. We both have found Robin to be extremely knowledgeable, patient, caring and helpful as we made our decisions. She even went so far as suggesting my daughter use a demo aid so she could be tested at school - this allowed her to discontinue using an FM system for the first time in 6 years!! We could not be more thrilled with the outcome, and our overall experiences. Every interaction with Robin is very personal (she knows us!) and thorough. Ive already recommended Robin to others, and will continue to do so.
I had a wonderful experience with Robin! I had a hearing evaluation done. It was quick and easy and Robin really knew her stuff! It’s also in a really nice facility with ample parking. Would highly recommend to anyone needing a hearing specialist!!
Robin has different brands of hearing aids to try out before you buy, which is great when trying to figure out what is best for your hearing loss. She is very knowledgable and proficient in making any fine tuning adjustments if needed and easy to work with. She cares for her clients and answers all questions. Thank you Robin!
I had hearing aides from another company and they did not allow me to hear .I needed to hear. My insurance wanted me to wait another 2 years before getting more hearing aides. I decided to go on my own and found Robin at vital hearing and she has been a blessing. I am able to do my job better, because I can hear so much better. Robin is patient and kind. She takes the time to teach me to use the hearing aides to their fullest and I love it. I no longer feel left out or handicapped because of it. She helped me be a part of life again. Thank you Robin
Our experiences with Vital Hearing have been excellent. Robyn is responsive, experienced, and engaging. Every time we leave her office, my daughter feels more confident about facing the world with her hearing loss. Thank you!
The most comprehensive hearing exam I have ever had! Robin was a pure delight to work with. She is a true professional with solutions for anyone that needs help with their hearing.Highly Recommend!!
Robin is such a joy to work with. Extremely knowledgeable, kind, and patient. After working with her, I trust her completely to not only test my hearing, but to recommend the best product for me and my budget.
Robin has done a great job getting me setup with hearing aids. She is an expert at this and is a super nice person. I recommend contacting her if you are thinking about getting some help.
Robin Donnelly is absolutely the most kind, caring, knowledgeable hearing specialist Ive ever dealt with. She takes her valuable time to make sure that I know how my hearing aid works and doesnt let me leave her office until Im totally comfortable. She also allowed me to test drive several different hearing aids to find out which one was the best fit for me. I highly recommend her to everyone!
When I met Robin over two years ago, I was new to the hearing aid game. I really didn’t want hearing aids, but after testing, Robin helped me pick out the ones that were best suited for my hearing loss. She is such a professional and such a caring individual. I’m so happy that I met Robin when I did. I recommend her to everyone that I know that may need help with hearing loss.
If you need hearing aids, or assistance with ones you already own, I recommend Robin at Vital Hearing without reservations. She is totally professional, knowledgeable, competent, and is a wonderful, friendly, trustworthy person to deal with.
“Vital Hearing has been extremely helpful in assisting me in making a GREAT choice in the devices to buy, as well as in helping with the wide range of possible computer settings, making sure that they were set up and working properly and follow-up to be sure that the needed maintenance is being done right. All this in a comfortable environment and at a price well below that of larger audiologists facilities! Couldnt ask for any better service and with no pressure in the process. Really glad I changed to Vital Hearing as my hearing restorer!”Roger M. of Arvada, CO 02/19/2018 Review submitted online
Our experience with Robin Donnely at Vital Hearing was excellent. She is not only knowledgeable but also professional and courteous. She has followed up on the initial fitting to see if there were any problems, which there were none, and she has returned our calls when we had questions or concerns. We highly recommend her services. The McGuane family.
I was very pleased with the hearing aid service that Robin provided! We tried various manufacturers and settled on one that met my needs. I have been wearing hearing aids for over 16 years.
I have worn hearing aids for well over 25 years and have found it extremely difficult to find a hearing aid provider that is competent and not in it to just sell me the latest thing. I have purchased hearing aids from my doctors office, but found that once I had them it was extremely difficult to get in for adjustments as they were always busy with patients. ln other words, once the sale was made, they didnt feel it necessary to help me with adjustments, etc.A couple years ago, I was so excited to find Robin Donnelly as she was so totally different from anyone I had worked with. She genuinely listens to my concerns, and tries to find a solution to the problem Im having with my hearing aids. She explains things in language I can understand.I am writing this to encourage other hearing impaired people to try Robin ... if you need hearing aids or just have questions about them. She is a competent, ethical, well qualified hearing aid dispenser. Robin does not prescribe one brand of hearing aid just because the profits are better. She genuinely cares about her patients and works closely to determine which brand would be the best fit.After 25+ years of frustration with hearing aids and the providers, l finally found the gem that truly cares!
Robin was very professional, knowledgable and helpful. She went the extra mile to take care of my 93-year-old mother and give us very educated and helpful advice as well as extending herself to us with complimentary aid cleaning and evaluation and even easily researched warranty information and such to take care of us. She was great and I would not hesitate to recommend her to anyone and wish her business the best. Good luck Robin!John Bonath
TruHearing recommended Robin Donnelly - Vital Hearing to me when I needed my hearing tested and hearing devices. I am so thankful for both TruHearing and Robin Donnelly with Vital Hearing. I knew I needed help hearing before I went to see her (of course my kids had been telling me) but I was nervous. Robin explained everything in detail and was so understanding and professional. She gave me options and made me feel so comfortable with the choice I made. She made sure the hearing devices worked exactly the way I needed them to with my work environment also. She explained everything to me...even more than once when needed. I wholeheartedly recommend Robin Donnelly with Vital Hearing if you need your hearing checked or if you are in need of new hearing devices. She knows everything about the most up to date testing and equipment. It has changed my quality of life.
Robin with Vital Hearing is awesome! I found out that I needed hearing aids in not only 1, but both ears and was sent to see Robin. Robin is a very kind, caring and knowledgeable professional. She took the time to explain everything and all my options. Never once did she try to “up sell” to the more expensive brands. She gave me what options there were and let me decide. One thing that Robin said to me, and I will never forget is “these are hearing aids” and “they help your hearing, not correct it”.I decided to go with the Oticon Opn. This was the newest model and Robin was going to check to see if Oticon was even shipping them out yet. I mentioned to her that my wife and I were heading to Mexico to celebrate our 30th Wedding Anniversary in a couple weeks and it would be great to have them for that. She smiled and said “ no promises but I’ll see what I can do”! Yep, she did it!! She called me to let me know that they were in and that she had a “cancellation “ the day B-4 we were leaving. I went in and Robin programmed the hearing aids to fit my hearing loss. She took the time to go over all the functions, cleaning and maintenance . Robin noticed I had an I Phone and was excited to help me pair it up with my hearing aids (Bluetooth). Wow, what a great feature! I just picked up my charging dock from Robin for my hearing aids and love not having to change the batteries every 4 to 5 Days. With Robins help, my hearing aids have opened up a whole new world. I referred my mother-in-law to Robin, she just received her new hearing aids and loves them. She liked how caring and professional Robin was as well.To wrap things up, I highly recommend Robin and Vital Hearing.
TO WHOM IT MAY CONCERN!I AM AN 85 YEAR OLD FEMALE WITH A HISTORY OF MS AND PROFOUND HEARING LOSS, ALONG WITH OTHER NEUROLOGICAL CONDITIONS. I HAVE BEEN IN ASSISTED LIVING FOR FIVE YEARS, IN A SMALL TOWN, IN COLORADO, BUT WHEN I MOVED TO THE DENVER METRO AREA, TO BE CLOSER TO FAMILY, I DID NOT KNOW ANY PROFESSIONAL HEARING AID PROVIDERS AND HAD SOMEDIFFICALT EXPERIENCES UNTIL I MET ROBIN, WHO IS A VERY KNOWLEDGABLE, CARING, COMPASHIONATE, HEARING AID PROVIDER, WHO IS ESPECIALLY SUITED TO SERVING THE ELDERLY, AS WELL AS THE YOUNG. I WAS TOTALLY SATIFIED AND, AS I TOLD ROBEN, SHE WAS THE ANSWER TO MY PRAYERS! I CERTAINLY DO WANT TO RECOMMEND ROBIN, WHO IS THE OWNER OF VITAL HEARING. THANKS, ALTA B.
Thorough and professional. Highly recommended.
Robin was wonderful
Thanks!