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RENT-2-OWN Lancaster
621 N Memorial Dr, Lancaster, OH 43130, United States
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RENT-2-OWN Lancaster
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Da
Review №1

Amazing place to get great quality stuff at great prices! We have been customers for 4 years and they have never disappointed us. Always getting us what we need when we need it. Lewie is nothing short of amazing..so if you stop in ask for him.

Mi
Review №2

I absolutely LOVE Rent2Own!!! Ive been a customer for many years and have always gotten the best quality merchandise at the best price. Ive bought many items over the years.The employees are always helpful and friendly. Ill definitely continue to buy from them. I couldnt ask for better!

al
Review №3

Ive been a r2o customer a few years now, and i have to say when it come to appliances, and needing leeway in payment options r2o is the way to go. But furniture? Nope. Furniture is always poor quality and overpriced. Im paying off a mahogany bedroom set thats sadly just painted pine and particle board. No mahagony in the entire thing. Not going to lie ive been angry about this for awhile. Not to mention they claim they deliver set up and move it for you but delivery is all they will do. Delivery men flat out refuse to even TRY to set up even rediculously complicated furniture (Like the bedroom set)Id love to give them a higher rating but ive been mostly unhappy with the quality of products and service.

Lo
Review №4

Ive been going to the Lancaster Rent 2 Own for years. Most of my furniture came from there. Very good people who will go out of their way to help you. Highly recommend this store 👌🏼

Br
Review №5

Nice ppl and good stuff just try to pay off fast!!!!

To
Review №6

I have been with rent to own since I was 18.. I am thankful for Rto cause some people cant come up with a big amount of money in hand to get things. Making payments is easy for some of us.. The employees make you feel like family you smile going in the door and laugh going out the door ... Also enjoy how they entertain the customers.. The workers are amazing.. I would recommend Rto to any one .Love you Rto and all the employees ❤

Gr
Review №7

I purchased a pre owned PS4 from this place December of 2020 and it broke 4 months later, IT friend took it apart today for me finally to repair it and it was filled, and when I say filled, I mean FILLED with dead roaches, this place did not properly inspect its merchandise and I’m utterly disturbed that this was in my home. Will never be buying anything from this establishment ever again.

Du
Review №8

The service and staff here are AMAZING!! They always go above and beyond for their customers, they are honest, trustworthy, and they aren’t afraid to admit when they mess up. This place deserves a 5 star rating all the time. I recommend anyone looking for anything to try here first. You cannot go wrong. Derek and his staff are always ready and roaring to help. Places like this are what other businesses need to be like!!

ca
Review №9

Have had many years of great experiences. Always coming back. Fun place to go and to watch online

Am
Review №10

The most helpful and accommodating staff they make you feel like family when you walk through those doors!!!! My family could not be anymore grateful for such an amazing staff!!! Anytime I bring my son with me he steals their decorations balloons paper fans anything and he is just so comfortable in their store and they tend to spoil him as well!!! Thank you guys for being so amazing!!!

Ka
Review №11

Always helpful willing to work with us and amazing staff

Kr
Review №12

I have been going to rent 2 own for years. I always get friendly service. I love how they know me by name and are always curteous. My kids even enjoy going into the store just to make a payment. I would recommend this place over others any day!

Am
Review №13

I love this place and the employees are amazing. They make you feel like you are family when you walk through the door.

Li
Review №14

The staff have always been super great with helping me get what I need. If they dont have it in their store they go upnove and beyond their way to find one in another store. I love my rent 2 own family

Ju
Review №15

I love this store the staff is super friendly. I have been with these guys since I was 20. They are always willing to help you out any way they can.

Mi
Review №16

I have been a customer, off and on, for about 20 years. The products and prices are great! The staff is always very helpful and friendly. I wouldnt consider going anywhere else.

Br
Review №17

Everyone their has became like family! Always willing to help us even though we can be a pain. Even through tough times they are always understanding an caring. Very empathetic!! I will always choose them!!

Ch
Review №18

The whole gang there are friendly and helpful.. You feel and get treated better than family. I highly recommend this location.

Ma
Review №19

Very helpful, very kind, and even funny. They have a happy attitude the whole place feels nice to be in while youre there.

Ch
Review №20

Ive rented several items over the years. Always GREAT service and friendly people.

I'
Review №21

Nice selection. Employees are perfect at allowing you to browse while still being right there to answer any questions.Courteous and straight forward. I like the ways this store does business.

Re
Review №22

Most friendly place in Lancaster love all the workers they are a great team

To
Review №23

Friendly people great products. Would recommend you to buy from them. Fast friendly service.

El
Review №24

Louie is a awesome person the store is awesome clean the people there are very nice and sweet as well lots of things to rent to own love you guys

Ri
Review №25

I have rented from Rent2own for years. I started off in Athens then Logan and then Lancaster. Everyone was nice but the workers in the Lancaster office are far the best. Everyone of the workers are super nice and they have helped me not just in the store, but went out of there way to help me with a personal matter when my mother passed as well. I couldn’t ask for any better store. They are no just my acquaintance I feel they are part of our family. I could never say that about another company and the employees. They merchandise are very sturdy and well worth every penny. The store is very open and you have plenty room to look around. I won’t deal with any other rent to own. I move out of Fairfield county but I still go out of my way to go to Rent2own in Lancaster.

Jo
Review №26

They staff is amazing and go far and beyond to help out.. Only place i will ever use...Keep up the good work...

fa
Review №27

Very friendly staff, great product and if they dont have it they will get it. Fair prices.

Mi
Review №28

I love Rent 2 Own. I have been with them for probably 15 plus years. They are amazing!!!

El
Review №29

Been buying from them for years never had a problem if you have questions they will help

al
Review №30

Absolutely love Lancaster Ohio’s R20 they have the best deals with such great flexibility for your budget!

Be
Review №31

Awesome people always willing to work with you and help out the best they can

Br
Review №32

Weve dealt with rent to own for years.. have come to know louie Erick derick and the ladys very well...great people great prices

Ke
Review №33

Lewie and carrie are very nice I mean the whole crew is awesome and helpful

Ke
Review №34

They have the best service in town. The staff is excellent with helping their customers. The best products to choose from.

Jo
Review №35

I good place to get what u need for your house

Le
Review №36

They’re awesome. I’ve known so many people who rent there and we love them. All the staff are honest and helpful. Never make you feel like your just a payment. You’re definitely FAMILY with the LANCASTER rent2own they love all their customers! Would recommend them to anyone wanting a fair deal and amazing customer service.

jo
Review №37

Love this place. The employees are great here

fr
Review №38

Ive been a costumer for 13 years, thank you guys.... love your videos Derek and Lewie

J.
Review №39

Thank You to the Manager for helping us with are situation.

Ma
Review №40

Lower prices

Ki
Review №41

This place is amazing! We have rented from them for years and the staff is great. They always remember our name and ask about our child and actually care about our family and wellbeing! I wouldn’t go anywhere else. Lewie, Jeremiah, Amber, Monroe and all of the other staff are eager to help any way they can and always friendly. We will continue to do business with them for a long time.

Jo
Review №42

Absolutely amazing people that work here!!! They can help you out with anything you may need!

Ji
Review №43

I have been with R2O since it opened its doors. I have stayed with them because they stand behind their products. If I want something all I do is ask and I get my item. I order all my things because once I get it it stays with me...no reason to return anything.Quite fond of the staff as well. Jeremiah, Lewie, Amber and Derek r awesome to deal with. Highly recommend R2O. Its a business, yet they still treat U like U matter. I appreciate the great service.

As
Review №44

Kayla is awesome and always gets me exactly what i want. the whole team is great and keeps a smile on my face. they are fun and know what theyre doing. Would recommend them over any other rental company. They are like family.

Le
Review №45

Great and amazing place to go to. Amazing employee service. Always helpful, cheap and good prices to work with. They always have some kind of family events going on. Its a great place for the family to get good deals.

Be
Review №46

This is a true change from the normal, corporation checkin and out, not only because of the friendly staff, but also a huge selection of merchandise to choose from.Thanks especially to our guy, Louie, he was good people@

Ad
Review №47

Im sure theyre a fine business but they assured my friend and I that her balance on a previous transaction wouldnt be an issue and began to process our order only to change their tune half way through the sale. Staff was friendly and seemed knowledgeable but I ended up taking my business elsewhere.

Do
Review №48

This is a fantastic store. Jeremiah and his staff will work to get you whatever you need or want. They are reliable, friendly and efficient. I love this store and have been with them for over 11 years. You cant go wrong with them.

Da
Review №49

Very good customer service

Ke
Review №50

Amazing experience. Everyone here is really friendly, know what the products are and are able to set you up with low payments that you can afford.

Ta
Review №51

Rent 2 Own is the only place I will go! I have been going there for 10 years amazing staff and always willing to answer questions! The quality of everything they sale is amazing!

Te
Review №52

This is such a great place service is great been a customer since 2008. They always get us what we need Would recommended to friends and family to everyone. Thank you Lancaster rent 2 own your the best

Ki
Review №53

I just moved to Lancaster and Lewie and the whole staff at Lancaster rent 2 own was just AMAZING. Made the move feel more like home! So thankful for the lancaster rent 2 own staff!!!!!!

An
Review №54

Awesome people and very friendly!!

Su
Review №55

I love this store and the employees. The customer service is top notch and you will not find better anywhere else. They make you feel like you are part of their family. They take really great care of their customers.

An
Review №56

Best one I have ever been to! Always low prices and they work with you. My sister has been coming here for years. Love that they do activities throughout the year for the kids as well!

ce
Review №57

I have been going to rent to own for 15 years now. They always work will me and do an amazing job with helping find what I need. I followed Jeremiah from rent a center. So you can see its been a very long time lol. Jeremiah and Louie are the reasons I keep coming back.

Mi
Review №58

The store is always clean and well designed. The staff is knowledgeable and for the most part friendly. I have shopped there many times and been satisfied. Almost a year ago I paid off my washer and dryer. I was having problems with it shortly after. I have been fighting all this time to get it fixed. Time after time they pick it up send to repair and returned . Still it doesnt dry. My warranty is about up and my problem still isnt fixed. I asked for a replacement but that isnt a possibility I was told.other than this problem I have been very happy .

Ro
Review №59

This store is amazing, the staff is so funny and outgoing. I’d love to work for a store like this. They’ve always gone above and beyond for any and everything I’ve needed. I’d recommend them to anyone needing anything and wanting quality customer service.

he
Review №60

We have been with Rent 2 Own for as long as I can remember. They have always been great at helping us if we got in a bind. Great people and place :)

Me
Review №61

5 🌟🌟🌟🌟🌟R2O Lancaster is the BEST.Great people who will always work to get what you need if they dont have it.

Je
Review №62

My husband and I have been a customer at rent to own for a while now. This rent to own company is amazing they are always willing to work with you and are very courteous, and they have really nice furniture and electronics.. I would recommend them to everyone I know!!!

Sh
Review №63

Best place around! The staff is very nice! I love all of them. Theyre all great Jeremiah, Amber and Kayla are the BEST!!

Am
Review №64

R2O in Logan I consider them more family. They take care of you as you are one of their own. Ive been with this team for awhile 🙂. I are 100% satisfied doing business with R2O. Jr my son also enjoys the team. 😎

Tr
Review №65

The people who work here are totally awesome!!! If you have a problem, they have a solution. Great products! And always ready to help

Je
Review №66

Great staff and payments are affordable. Anything you would possibly want is here. The only thing they lack is communication between one another on peoples orders.

Tr
Review №67

My mom Lisa and stepsdad Robert have rented from here since I was a kid she got my dresser suit for me when I was a teenager and I still have it I love it Still. And she still rents here she just paid off her stereo and they brought her a pizza and a coupon for money off on her next purchase for just paying off her stereo I thought it was pretty cool. Im getting ready to rent a laptop for my 1st here next week I cant wait.

Ro
Review №68

I love how they treat you like family. And work with your budget that you have at that time. Thanks R2O 😊

Am
Review №69

We have had them for 2 years! They have excellent customer service and staff is super friendly and helpful! I recommend them to anyone needing their help.

Ch
Review №70

Awesome store for your rental needs. Employees are professional and very helpful. Its always a pleasure to work with the team at this store.

Je
Review №71

Would have given more stars if I didnt have to wait over two months to receive absolutely nothing. Ended up having to buy a bed set out right and saying bye bye to R2O

Me
Review №72

My family and I have been dealing with this place for years. Always great customer service and friendly people! Would highly recommend to others!

An
Review №73

R2O goes out of their way for me and I love them. Business happens, but they arent all business, they are family. Kayla is my go to. I replaced Derek lol. I love all of them equally i just tease the younguns.

Ma
Review №74

Rent 2own is awesome! Very friendly and helpful. I would recommend this store to anyone. Go Rent2Own

Kr
Review №75

I highly recommend these guys since 2007, they will go out of their way to get you what you need,they will do everything to help you,to make you happy and if they dont have it they will find it,keep keeping you as a customer is their goal.you will not be disappointed.we personally know them by name and they us also,they are like family to us.go see Jeremiah, Lewie,any of them,they will hook you up.😉👍😁😁

Ma
Review №76

Rent 2 Own is the best store ever all the employees are great i love them all their like family.

Ca
Review №77

People are so friendly

le
Review №78

Ive rented from this crew for many many years... always friendly service and quality products.. would never go anywhere else... just like family... :-)

Ky
Review №79

Good people always friendly and helps out any way they can :) rented for years off them :) Heather Holt

je
Review №80

Love the people. Great prices. Awsome customer service

Ta
Review №81

Great deals on great items!Have a beautiful dining set, and coffee table set, through them and theyve all lasted for years and were affordable!Great customer service, and love the R2O family of workers!Highly recommend!

Br
Review №82

This is great place to get items that your cant get traditional financing for. Have been going here for many many years

ch
Review №83

Love the lancaster store great place down to earth staff willing to work with you!

an
Review №84

The staff is amazing and always have been great with me and my family ....thank you rent 2 own for being awesome...we love Carrie Kerens and amber their the best

Sa
Review №85

I had a great experience at rent to own Kayla did all she could to help me when I had bought my girls beds and a bean bag and whenever I go in there to pay my bill they are always friendly I we’ll be buying from there real soon

Ca
Review №86

Love these guys!! Always great service

Ch
Review №87

Very friendly atmosphere. Everyone is super friendly and very helpful.

Ta
Review №88

Amazing out going people, they are always so helpful .. so happy and they make you feel like family !!! thank you so much

Bo
Review №89

Great deals and everyone is so helpful and fun. Would recommend to anyone!

Br
Review №90

Exceptional customer service - from management to sales to delivery personnel, the staff at this store is willing to go above and beyond.

Ch
Review №91

Rent to own is the best place for all you house hold things. They have been super nice to us for the past years and I will not go anywhere else.

Ta
Review №92

Love R2O All the people there are great and keep you coming back. Special welcome back to Lewie.

Ha
Review №93

Good prices and awesome people. Will continue to use them.

Ca
Review №94

Louie is very nice. But they start calling you at 8:30 AM or text you 10 or 20 times asking for your payment. So never be late on a payment.

Te
Review №95

I ABSOLUTELY LOVE THE LANCASTER STORE!!! They alwaya go out of their way to ensure your a happy customer! Esp on days that we do things like santa pics. Halloween party. The list is endless of the ways that they make you feel like part of a family!!! I honesty feel there should be more stars to choose from bc 5 is t enough

An
Review №96

Great. Group of people. They take very good care. Of me.

Me
Review №97

I love the staff and the store. Staff is so helpful. And I love that things can be repaired or replaced if it breaks.

St
Review №98

Nice clean store but if the employees will keep their heads out of their phones customers can get out quicker

Br
Review №99

Good serive and Row is great this is Matt harless btw. Didnt know it was going to use my youtube

Fa
Review №100

The most friendly staff. They treat you like family

Information
18 Photos
100 Comments
4.6 Rating
  • Address:621 N Memorial Dr, Lancaster, OH 43130, United States
  • Site:https://r2o.com/lancaster-ohio/?utm_source=google&utm_medium=organic&utm_term=gmb&utm_campaign=Lancaster-12
  • Phone:+1 740-689-1707
Categories
  • Furniture rental service
  • Appliance rental service
  • Appliance store
  • Bedroom furniture store
  • Computer store
  • Electronics store
  • Furniture store
  • Lawn mower store
  • Home audio store
  • Washer & dryer store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:Closed
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
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