I went in on my lunch break. I got assisted immediately. All of my questions were answered by a knowledgeable person. Got a new phone and line for my son with unlimited talk ant text for $34 a month. I got in and out within 10 minutes!! Thank you Ivan you’re awesome and deserve a raise!!

I had been using another service for quite awhile now. But, I switched because the phone I wanted was offered at a sweet deal. Staff was helpful, despite the relative restricted store floor space compounded by fracking Covid-19. I def am digging the new phone- a lot.

Took my sister in law to pay her bill and we were in and outNo long lines at this place

I been waiting 35min just for pay my phone bill

The personnel were fast and courteous.

Staff not really knowledgeable of whats going on but very respectful

I went in had trouble with one helped me right away. very nice.

Low prices, great service

Good customer service, very limited selection of products and quite expensive I went and purchased my phone at Walmart that was compatible with Cricket and save myself about $200

Been waiting for help to make a payment. Only one person to help out. And there are a lot of customers

Insurance Replaced this phone already 3 times because of the same issue, wouldve been helpful to know when I purchased it that it was being discontinued! I wonder why?

The people working there are not friendly..

IVE BEEN WITH CRICKET FOR A LOT OF YEARS AND I THINK I DESERVE A NEW PHONE

Brought a phone on the 14th of sept was told I had 7 days to exchange it. Here it is the 21st and they said their system is not allowing the exchange because it is day eight. Asked to speak with the supervisor not available and will not call them. What kind of business is this? employees rude including the one who sold the phone. It is not like we even wanted the money back just want a different phone.

Good ☺️

Got no answers dont think they understand what I need. See here is the problem. Im not Victor I am Sylvia.

If you want your sim from your old phone you can save money. Its a good store besides that.

Recent phone upgrade like it so far👍Samsung Galaxy A11.

Super customer service. Ladies there were kind and very helpful! Will definitely go back!

The employees here are very polite and helpful

Very professional service. Helped me to resolve my issue.

Did well resolving my phone issues.

Love this place got my phone here

I dont have this service. I was just going in to make a payment for a friend, but while i was there the man was super friendly ☺️ and the building was really clean and nice.

Very rude customer service, I will disconnect my service .I found a name for them :Cricket =Crooked

Dont waste your time or money. Go get a straight talk and save yourself $50+

Great service for a low price

Love the customer service at this store❤

Moved over 4 AT&T Wireless lines to Cricket cuz parts of Mexico are considered a local call1. No more international call rates!2. I get 4 seperate lines of service for $100!3. Cricket uses AT&T cell sitesWas with AT&T Wireless for 17 years but for those 3 reasons I left...

I just l♡ve Cricket! ! My kids keep trying to talk me into metro pcs &I refuse! ! I know Cricket is gonna help me, their products dont break (Ive had the same Samsung Galaxy for 3yrs)!📱☎😁UPDATE! ! Ok, so my 80yr old mommy got a fantastic Samsung Galaxy &Im showing her how to use it! She gets it in only 2wks. ...mad props to my mom for being an older person unafraid of technology. 🎉🎉📱

Very good cellular store better then sprint, and t- Mobil. Love it!!!

I love jessica is a good customer care

Great job, they do, always ready to help

Nice clean place. Service was a little slow and the pamphlet they gave me was in spanish so was no help to me

Very friendly, patient and very knowledgeable about their products, thank you!

Great customer service!!

The staff was very helpful and friendly.

They were friendly and helpful .

Polite workers, reasonable rates and prices

Never got help, was waiting for bout 20 minb never got sever on or notice, not very happy

Awesome coverage, affordable phones, no contract!

Um the two girls working on 2/24/2019 literally had no idea what they were doing. A giant line formed and I kid you not 4 people in line ended up leaving because they were taking FOREVER. They suck.

Knowledgeable staff very helpful

Its a necessary function, service not always that great,employees mostly concerned with sale not satisfaction,they have a lot of employees,service is based on employee,be advised not all stores are the same,some have good help,some need help,but cricket seldom gives unsatisfactory phone service

No very friendly people there

It been good to me

People are very nice

Satisfied with the service.

Awesome customer service

Very polite and professional

Very helpful staff

Not always good

Cool

Good

Friendly staff

I have been trying to return a phone purchased using their leasing progressive. I tried returning one phone out of two i leased within 4 days of purchase. They informed me i would have to return both my phones and apply for the leasing and pay 75 dollars to keep the one phone i wanted to keep. They told me to wait 8 days and do it through progressive and i would be able to do a partial return. I have talked to the manager of this cricket and a female employee plus 5 different people from progressive all telling me different things. A month has passed and now i cant return it to the store at all. Which is their fault it took me so long between talking to 7 different people and not having another 75 dollars to return a phone. They want me to pay for an 800 dollar phone that was only used for a day and that we do not want! I cant cancel my service with cricket because they will not unlock the phones for me to be able to move to another provider. Even though they say cricket and progressive are two different companies. Supposedly cricket was paid by progressive and so why does that even matter. I even asked to talk to someone above the manager at the store and i was told they dont have that contact information they only come in and do audits for the store. I asked to speak to the manager again today and was told he was off until Tuesday and i could not speak to him. I am so frustrated with this company!! I will not recommend cricket to anyone and as soon as i can i will cancel my services with them!

I bought a new cell phone and asked the seller to please connect my watch that I had also bought in cricket and he did not want to do it, he only answered that it is done through Bluetooth. Arent they trained for that?

Very good

Excellent

I like it..!!!

Great service