Kia of Lincolnwood is the only dealership on the Chicago area radar! My sales consultant Santiago got me an excellent deal on an upgraded trade-in with similar payments. The whole process was so simple this dealership was worth the long drive since I stay next to evergreen Kia which is (two)👎👎

I’m convinced my bf won’t see his car this year. It’s been 6 months !!!! With no car this is ridiculous. How long does it take to put in an engine or at least a rental ?! And you don’t even have the audacity to give him updates.

Val and Fred the manager were especially kind and efficient getting us into a new car. We came to the dealer undecided- and learned a lot. They were patient with our questions and reasonable to work with. Would recommend.

Costumer service excellence! Richard and Jacob are two top notch people! Jacob was extremely welcoming and knowledgeable from the moment we stepped in the doors. Richard was beyond transparent and had our best interests in mind the entire day. Everything was honest and straight forward. Not to mention, both were genuinely nice, comforting, and funny people. We will definitely be repeat customers in the future - which will be a long time because the Toyota we purchased is fantastic quality! The oil was changed, gas topped off, and professionally cleaned. Thanks!

Chris was a great person to work with. Patient, willing to find answers, and very accommodating. Karol was transparent, kind and not at all pushy. It’s hard to find that during such a strange time in the market so it was refreshing to find it here.

Val was so helpful with my purchase of a 2018 Kia Sportage! He was honest and cared about our expressed needs. Talk to Val!

I just got a New-to-Me KIA Soul! She comes with low mileage and all the bells and whistles I was looking for! Turah is a wonderful and down to earth salesman. He put up with my poor sense of direction and showed me multiple options (and even laughed at my awful jokes).I now get to welcome my new Soul to the family! Im naming her Slimer!

Everything was so easy with honest pricing! Everyone is friendly and do everything in their hands to get the best deal for you.

Absolutely amazing experience! The main boss (his name escapes me) is what a manager should be. Honestly without him, I would have not left with a car. They gave me the price I needed to have, the car I wanted and a satisfactory trade in price.Initially the car I bought was filthy. The team did not clean the car at all when someone traded it in but I was told to come back the next day for a full detail of the vehicle ND they did it. Gave me a loaner for a day and got my car back super clean the next day.There was a recall on the model and they took care of it in an hour. I cant sat enough good things about this place all due to the manager I worked with. Hes the heart of this place.

We came to look for a new car for my husband and both Melissa Gump and Fernando Chacon were awesome helping us on what he was looking for. Both were very friendly and giving us options and let him test all the cars he could of possible be interested. This is our 3 purchase here!! Love it

Melissa(saleswoman) and rich in finances were superb. Great communication, explained everything to me and made sure I was in the best deal possible. Also was able to work with my credit. Friendly environment and quick recommend them 100%

Repeat Customer! From sales, service, finance to porters. I’ve purchase 3 Kia’s since 2017 with the most knowledgeable, with an amazing personality sales rep. Valeriy I. How this man hustles around to get you in the car/truck you want! Big kiddos to Ishmael in service Richard in finance for being professional and pleasant to work with . Mgr. Karol has a great dealership staff! Closed on my new 2021 sorento today!

Santiago was a tremendous help while looking for the car of my dreams! He listened to everything I said I was looking for and matched me with the perfect car. His attentiveness and knowledge were beyond amazing. Will be recommending this dealership to everyone I know!!

Val was great! He was very patient & explained everything as we went through each step. Great experience for purchasing my first car! Thank you again!😊

First time car buyer and I went home with my 2022 Kia Soul and I am in love. VAL helped me and my dad out process was quick, detailed, and efficient. Negotiations and everything was very clear and I enjoyed that they explained everything to me and answered any questions I may have had. Great people. Great service. It’s that simple! 💫

A nice gentlemen named Dean Demos struck a conversation with me while my car was being serviced. Dean has a great sense of humor and is a great all around person. I had no intentions of getting a new vehicle while i was there but with the market and the value of my car it made so much sense. I have a nice new car with a fresh warranty thanks to Dean ! It all started with him asking how my day is. Thank you Dean!

Jakub Mikolajewicz made my car buying experience quick and easy. He was extremely friendly, professional, and most importantly knowledgeable about the car. Great overall experience!

I was able to do a five star review and now I realized my response to why never posted! I actually gave them 5 stars because the service there was absolutely phenomenal!!! Turan was our sales guy and he was so welcoming, so sweet, and so understanding! The guy even gave me a slice of pizza, as I waited hungry during the long process that is getting a car!!!! Couldnt recommend a better guy to sell you a car!!!! AND, cant forget the finance guy, Rich, who helped us in the back. Truly an amazing and outstanding guy! He was so genuine, real, and honest. He knew this was my first car and I didnt need to be sold or tricked into buying anything I didnt need. He was very real with me and I cant express how much I appreciated that. This Kia dealer is truly amazing, filled with really incredible staff. Couldnt recommend highly enough to everyone!!!!

Melissa was AMAZING! Very informative and detailed with the information she provided me! Definitely recommend this dealership! The staff was great and friendly! Thank you for a great car buying experience!

I have not purchased a vehicle yet but, my experience stopping by the Kia of Lincolnwood was great. Santiago was extremely helpful in answering my questions regarding the cars they had on the lot and I would recommend going to him for any help in your car search process. Kia of Lincolnwood and Santiago offered me some help you just can’t find at most places anymore!

THE GUYS HERE KNOW THEIR STUFF .Santiago Vasquez and Carlton King were VERY HELPFUL ...

Carlton King is your guy if you want honest integrity and things done rightThank you Mr KING

We have purchased several cars from Val and I have sent several friends to Kia of Lincolnwood. We are very happy with the dealership and also the Kia product.Val made the process as streamlined as possible and is an excellent dealer to work with. If you can, see him! Hes the best. Kia makes an excellent product, so you cannot go wrong with any part of the car buying experience.

The service stuff it’s the worst I’ve ever seen in my life, I came to fix the tire and they said it will be done momentarily after a while they said that it will take most of the day🤭 It’s a simple tire fix for my road hazard insurance and they were unable to do it pretty embarrassing. Watch out for the girl in service department she is absolutely unfit to work with people on daily basis

VAL sold me this beautiful 2022 Seltos. This is the second car I bought from him. I would highly recommend him.

Great experience! A wonderful car and the team worked with me to make it right. Jacob was great salesperson. Thanks!

The most pleasant car dealership experience we have had, ever. Santiago was beyond pleasant, professional and such a joy to work with. His manager was as well. The experience did not feel sales-y at all. Ask for Santiago if you’re in the market for a Kia!

Valeriy Ianev is the best! Returning customers and bought our 2nd Kia from the same place and have no plans on going else where! Their Financing (Fred) team definitely worked with us to make it affordable. Highly recommended!!!

I had a wonderful experience finding a new vehicle to lease at Kia of Lincolnwood. It was seamless and easy. Melissa and Richard were the best at making me feel comfortable with my trade in options. They informed and empowered me every step of the way. I drove off the lot with a beautiful 2022 Sportage. I love the car!

Turah is amazing, Super helpful on my new purchase and made everything super smooth! No better in the business. Thank you so much to everyone over there!

Jose was very helpful and considerate of my wants for a new car! He listened and executed timely. Highly recommend.

Valeriy Ianev was very attentive and generous as we bought our leased vehicle

I am not crazy about the car buying experience, but I am absolutely satisfied with how this went. With a little prep, this was a quick and smooth transaction. Val was great, very pleasant and a straightshooter. Matt at finance, simplified the painful paperwork process.Thank you guys!

Great experience. Customer service was great! Karl greeted me with a smile as soon as I walked in. Dale was awesome. And Richard was the cherry on top! A special thanks to Karl and Richard for being attentive and catering to my needs. I will definitely come here for future purchases!

From the time I met Santiago Vazquez it has been a great experience. I appreciate his professionalism and his caring about the right car for me. His Manager Fred was also very pleasant to work with. I will be referring friends and will come-back for my next cqr

Santiago was pleasant and easy to work. He stayed calm and reassuring even when complications came up. I would recommend working with him if you get the chance!

Dale was great. Really patient and knowledgeable. He showed us a ton of models and answered all of my questions!

Went in to test drive the new 2021 Kia Forte. Was immediately greeted by Melissa. We went over what we were willingly to pay and we are hoping we can find something in that price range.

Jose was great! very helpful with any questions we had, was very patient, and explained every little detail to us! Customer service was excellent !

Turah was very helpful, got me a great deal!

Saw a vehicle on car gurus, stopped in and worked with Turah and he was very professional and not pushy. Was very knowledgeable and the car was as as advertised. 5 star experience all around. Definitely recommend stopping in and seeing them for a test drive and hopefully a purchase!!!

Jacob was a pleasure to work with from the time he opened the door to enter the dealership. Jacob and the finance manager Cato were willing to work with me and work their magic until I was satisfied with everything. Thank you for helping me drive away with a great vehicle for a great price.

Jose Guerra was a Great salesmen. Made me feel very comfortable. Calton King was also very helpful. I RANG THAT BELL

Great Customer Experience. As soon as I walked in, someone was ready to help me. My salesman, Jacob was easy to talk to, in regards to what I was looking for. He showed me a variety of SUVs and made me comfortable in my decision. He made sure it was what I wanted. Thank you Kia for such a wonderful experience.

My partner and I were in the market for a hybrid crossover and decided to visit Kia of Lincolnwood since they had several great options in-stock. Not only were we were so taken by the service provided to us by Val but we were floored by the quality of pre-owned vehicles available! The cars we test drove were clean and proved to be even more impressive than they appeared online. This small but mighty team has definitely won over our business!

Val was great! Very friendly, great customer service. Very willing to please the customer and he made the experience very pleasurable. The place had a warm and friendly environment.

My experience at Kia of Lincolnwood was amazing sales rep was Jose Guerra explain everything step by step. I would recommend him.Carlton King was a very nice guy, he made sure I drove away with the car I wanted.

Alex Moreno was our sales consultant and he was awesome!! I had such a great experience buying my SUV from here. Alex was so patient, knowledgeable and really caring. He made sure that he took care of me from the beginning to the end. Carlton King was the sales manager and also wonderful. They both went above and beyond to make sure I purchased the truck I loved! One of the best experiences I have had dealing with a dealership so far. I highly recommend coming here and putting your trust in their hands. I am a very happy with my purchase!!

Fred and Val were great in showing us the car and taking care of us throughout the entire process. Thanks for the great hospitality and we will definitely recommend you to our friends and family!

Jose Guerra treated us very well and was a good salesman he was really friendly and polite. We are very happy to be a customer.

Val is the best seller in kia he helped us a lot, we bought two cars through him, if you want to make a good deal and look for a good purchase ask for Valeriy you will not regret it. Thanks to Val I hope u will make more sales and have more happy customers like us. He is just excellent!!!

I purchased a 2018 Kia Niro from Turah. Great service from him. The rest of the team, not so much. They tried to add charges to the cost of the car, $1,500 for protective coating, saying that I had to pay for it because they applied it when the car came in. $1,000 for the manufacturers warranty that comes with the car already. And finally when I thought I was done being bullied, I sit down with the financing guy, who aggressively tried to sell me their extended warranty. He kept dropping the price so I eventually gave in. But absolutely worst experience buying a car ever. I dont think it should get to the point of yelling and walking out to get the advertised price of the car. I just kept thinking why dont they get no means no? (Also, I would have left without the car but had driven down from Milwaukee and it was exactly what I wanted.)

Everyone was helpful and friendly. Jacob did a great job of assisting. Wonderful experience

Really awesome team of people that did an excellent job today providing me with a new vehicle! Walking away happy today! Angelo & Fernando were very helpful in answering any questions I had! Thank you!

I had a great positive experience at the dealership. Alexander Moreno was a great sales person. He helped me through the entire process from test driving the car I leased till all papers were filed with finance. He gets a 5 star. The manager Carlton was very professional and a great person to deal with. He explained in detail the entire lease process. Id recommend the dealership to my friends. Carlton gets a 5 star as well. I’m a happy camper with my new Sorento

Dale, my salesman, I thank you for making my purchase a wonderful experience. Thank you for explaining all the great features my NEW Telluride has.

Val is so helpful and support. Freddie committed to the best interest and term I found from 5 dealerships. Highly highly recommended.

I wasn’t sure we were going to go to with Kia when we walked into the dealership, but now I know it was the right choice. Val was very helpful and professional. We had a great experience and were able to get the exact car we wanted quickly and without hassle. We love our new Kia. Thanks Val and the entire team!

Jacob Mikolajewicz was on top of taking care of me on getting the vehicle. Great communication, great transparency.The general manager, however, wasnt so easy to work with. Wouldnt negotiate prices, didnt make me feel like I was buying from a quality company. And once the vehicle was purchased I felt I was being rushed out the door. I understand its a business, but at least try to make your customers feel a little more important.

Bought a 2017 Kia Sorrento at the end of 2017. Had it for 4 years no major problems at all until now. March of 2021 I noticed that no oil was registering on the dip stick. So Itook it to the dealer service department and told them what was going on. They checked it out, did a oil change and told me to come back in 1000 - 1200 miles to check it again. Did that and still no oil after 1200 miles. Well this the third time bringing it back as of today August 31, 2021 I been without a car for almost a week. To make matters worse I was told theres no loaner car for my situation so I cant get around nor go to work. Wrote a letter to Corporate and all I got was junk mail. Really disappointed with Kia right now I thought I was buying from a great company that stood behind their work and took care of there customers. Not the case for me......

SANTIAGO and CARLTON WAS excellent salesman they took all the time that was need for me to make such a big purchase. I will gladly recommend someone to KIA. SANTIAGO has such good personality he definitely sure I was alright.

Turah Reed is the man! Very helpful, knowledgeable and quick. Love my new (used) car!!

Great experience with purchasing vehicle! The team was helpful and willing to explain all the details. Val(salesman) and Fred (finance manager) were exceptional. It was nice to be treated with respect as a woman purchasing a vehicle.

Ive never experienced anything like this before. My husband and I went to see a Lexus ES 350, nice car. I got a bad vibe from Val, the salesman just by listening to how he talked to the previous customers that didnt purchase a car. However, we decided to still see the Lexus. I liked the car but wanted to see the same exact car, different color but at the dealership across the street, Hyundai of Lincolnwood. Val, supposedly called to see if the vehicle I was inquiring about was still available. He comes back 2 mins later and tells us the vehicle was sold. That seemed weird, so I suggested to my husband that we should still go check. Got across the street to Hyundai and and there goes the vehicle Val claimed was sold. Such a disappointment and I will NEVER refer anyone to Kia of Lincolnwood. Its not that serious to go out your way to lie to customers just to get a sale.

Santiago Vazquez was incredibly helpful and informative. He made the car-buying experience enjoyable & fun!

I went with my wife to Kia dealer at Lincolnwood location. We been there for buying different cars.We did deal one of the sales people named Mr Val,I was so happy to to find him still working there.Thank you for being professional, helpful and friendly.We will go back again and again as long you are there.Highly recommend this place.The new management very helpful also.Dino and Raja

Turah Reed was very friendly and helpful right off the bat. He drove to another site twice and didn’t mind it and would have probably done it more! Thanks for the great service!

Enjoyed the atmosphere and the welcoming of this Kia Lincoln dealer. Some great looking cars, and equally great staff. Jose, the individual who showed me around did a fantastic job making me feel welcomed and comfortable. Great experience.

Went into Kia of Lincoln wood to browse around as I’m in the market for a car, they were very informative and helpful. Any questions me and my girlfriend had were quickly answered! I would definitely recommend this place if you’re looking to buy or just a test drive.

So happy I bought a car here from Val. He is a great salesman and delivers outstanding customer service. He remembers his buyers and always speaks to me when I come in. Friendly and so helpful 100 percent of the time. Servicing my Sorento here is a snap. They are thorough and accommodating. So pleased that all of my automotive needs can be met here.

I had a wonderful experience doing a lease buyout. All the employees were very helpful and honest. Much appreciated. I plan on owning my Kia a long time!

Car salesman were amazing specifically Fred and Turah are very kind.

Excellent experience! Salesman and Manager were very helpful and made my car shopping experience very enjoyable and stress free. I am very pleased with the deal I got and will encourage my friends to come here to purchase their cars in the future. I have always dreaded shopping for cars in the past. That was not the case this time.

Had 8 am appointment for oil change and two software recalls. Giana kept me updated as I sat in the waiting room. Was in and out in just a little over one hour, including the free car wash. Good experience.

I had a Great experience with Turah Reed! I felt comfortable and non-pressured. He had a relaxed demeanor and was very informative.

Thank you Torah for your time showing us cars tonight. Very friendly and informative. A pleasant experience.

Val was awesome. Very professional and down to earth. With Val’s help and the help of Fred we were in and out in a timely fashion. Definitely recommend visiting Val when looking for your next car.

Valeriy Ianev was my salesman and he did an amazing job finding me my car. Easy and quick process. He made this buying car process a breeze. Thank you.

Jose and Karol were great to work with. All the staff are great and are friendly. They have earned my business!

Good people here who work to earn your trust, but give you the space you need to make your decision.I was treated very well here. Walking out, I felt confident I got a great deal, and without jumping through all the typical dealership hoops. Jacob was my sales rep and a genuinely good guy - very friendly, never pushy, and kept me at ease throughout the process.Karol, the GM, worked closely with Jacob and I in a super transparent way to help me understand the lease numbers and getting down to a total price within my budget. He wasn’t some man-behind-the-curtain; We talked face-to-face.They made the process of leasing a car exciting, and surprisingly, actually kind of enjoyable, which is how getting a new could should be.

Jose Guerra was very nice and helpful

Dale - helped me out and confirmed a bunch of questions I had. Took his time with me to explain everything despite my being unsure of timing to buy a vehicle. The whole team was super helpful and understanding of my need to check out the car despite uncertainties. Not pushy at all and super knowledgeable!

Amazing experience. Our salesperson Val and the manager Karl made our pre owned buying experience as smooth and as painless as possible. Great job to the team at Kia lincolnwood!!!

Val was wonderful helping us purchasing our new car. We Highly recommended this Kia dealership at Lincolnwood.

I brought my car To get it fixed. Because it had Car engine Issues And It’s still under warranty so When i picked my car Alonso service manager He’s customer skills were sosos. Then I noticed They hit My hood and the paint of my hood came off I was Very Disappointed and Upset because the way they handle it was very poor My next step is To contact Kia head quarters it’s not acceptable they should be responsible off there mistakes.

Val from Bulgaria of Kia of Lincolnwood greeted me with a smile and I knew I was in good hands! He knew I needed a refinance and he pushed! Yes I got it and now I can relax and actually enjoy my car! My car was purchased here and I will continue to come here for all my services! Thank you

We had an excellent experience— Val was wonderful and we’re so pleased with our purchase.

Valerie was great! Very knowledgeable and Carleton the friendly manager was good to negotiate with.Recommend!

Very easy to work with. The salea staff was extremely helpful. Great customer service.

Wish I could give them zero stars. Very intrusive policy of trying to extract all my information even before letting me see a vehicle! Or even them verifying they have anything I was interested in. No inventory here and no customer service.

Try anywhere else (highly recommend the Schaumburg location). This location does not return a phone call in the service dept. The worst customer service Ive ever experienced.

The experience was great today at KIA with Santiago was great and went very smoothly with the big car purchase today, he was very polite and helpful to us thank you much.

Very grateful to Melissa and everyone who made it possible to purchase my daughters first vehicle. They were very kind and gave 100% for my daughter to leave with her car. I recommend it to 100%.

Dale is a great, humble, and down to earth guy. One of the best I’ve experienced after visiting many dealerships around Chicago. Very helpful, knowledgeable, and honest.

LACK OF PROFESSIONALISM AND WORST SERVICE DEPARTMENT!!!!!!!!!!! I purchased my Kia Sportage from a different Kia dealership, 2months later my engine seized. After receiving a recall letter in the mail 1yr later! I towed my vehicle to this location on Feb 2021. We’re in October now and I have been #5 on the list to get my vehicle repaired for around 8MONTHS!! They received the engine parts months ago and they still don’t repair my vehicle. I CALL THE SERVICE DEPARTMENT EVERY 2 WEEKS MULTIPLE TIMES AND THEY DNT ANSWER MY CALLS!! For all I know my vehicle doesn’t exist anymore. I will be talking to my lawyer.

Went to check out the Telluride. Not sure if we are ready to pull the trigger. Liked the fact the we were not pressured to purchase. Answered all our questions

Just bought a brand new Kia Forte. Great service and great price. Not only I received good customer service but also a great deal

Val gave me gave me top quality service! He had the car ready before I arrived. Call Val in advance and he will have things set up for you.

I just had a very pleasant experience at Kia of Lincolnwood. I was interested in purchasing a vehicle and I had the pleasure of working with Homer. He was patient, compassionate, and eager to answer my questions. He admitted when he didn’t know something and asked - humility can be hard to come by in car sales so I deeply appreciated that. Irvin helped to get me a great interest rate. He even broke down the math for me to make sure I felt comfortable with the deal I was getting. Overall, everyone I worked with was friendly and personable.

Great customer service and nice cars. My buddy C. Jacob there is very knowledgeable and a great guys. He helped us every step of the way to choose a new car. Very satisfied.