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Toyota of Lincolnwood
7225 N Cicero Ave, Lincolnwood, IL 60712, United States
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Toyota of Lincolnwood
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Al
Review №1

Chris and his manager Brian helped me find the perfect RAV4! I came in after seeing every lot empty around the area, and was excited to find a great selection of inventory and friendly staff. If you need anything they can help and if they don’t have it they can get it for you. Thank you a million times!!!

ya
Review №2

Albert had helped us out with our purchase of a new Sienna. He was very welcoming and made sure that we felt satisfied with our purchase. He was upfront about the whole process making it easier for us to understand and comfortable as we moved forward. For any other needs I would not hesitate to reach out to him again and would recommend him to others as well.

Ja
Review №3

Mark was the best helpful with my first car purchase! Very patient and helpful. He was extremely friendly and treated us like family. I recommend him for everyone and I will definitely be coming back her in the future.Erick was also very nice and helpful. He was treated like family and was willing to go above and beyond to make sure we got the best experience possible.I recommend both Mark and Eric!

Am
Review №4

I have been looking for a new car for about three weeks now. I had a wonderful experience purchasing a new vehicle because of Chris. The process was stress free and pleasant. Chris was very thorough and knowledgeable. He was able to find me a vehicle that suited my needs at a price that I could afford. Would definitely recommend seeing Chris if you are looking to purchase a new car!

Ir
Review №5

This is my first time getting my car serviced at Lincolnwood Toyota, as my organization recently switched to Toyota company cars. I came in for a 5,000-mile maintenance and checkup, and I had a phenomenal experience!I was greeted by Carlos, who told me what the visit will entail, and how long I should expect it to take! He was supremely courteous and friendly - I did let him know that I had a busy morning, and it would help if they could rush my car a little bit — and, sure enough, my car was ready earlier, was sparkling clean, and it was all in all a phenomenal experience! I look forward to patronizing Lincolnwood Toyota many times in the future! Thank you for an excellent experience, Carlos and team!

Je
Review №6

Christine Hackl has always helped me whenever I come to service my car, she is such a hardworking sweet woman. I appreciate her excellent customer service, and her kindness, she is truly the best. She treats her customers with respect and I always feel happy when I come to this place. Everyone is professional, and very Kind! I will forever come here to get my car serviced.

Ja
Review №7

Angel Lugo was amazing!! I came to look at a vehicle yesterday..... just to look and Angel greeted me right away. He found the vehicle I was looking for, took me on a test drive and Boom, I was sold. He was very helpful, kind, informative and most importantly he was not pushy!!! I would recommend Angel to anyone!!Thanks Angel!!

Ch
Review №8

I had the best car shopping experience because of Larry. He was able to find me an affordable cars that fit my needs. He was professional and knowledge about the cars and services.He was very thorough about explaining everything that was happening throughout the process. He was kind,patient and friendly. I definitely recommend everyone to go to him for their car needs.

De
Review №9

Mark V. was the BEST salesman anyone could ask for! Totally felt like we were family with him! No pressure to buy very nice and patient! Really helped with my wife and I Buying our first car!Erick was also very nice and made sure he could do everything he could for us!Definitely don’t see myself buying a car from anyone else at any other dealership!

Da
Review №10

It was my first time dealing with their service department and The service and work was great. Employees do a great job. I brought in my car to get detailed and even though it wasnt the best job Ive seen, it was still very good and the car was pretty dirty. Plus at the last minute I had asked if they could do a couple extra small things so I wouldnt have to come back and they totally obliged.

Ab
Review №11

This dealership was the worst experience we had to deal with. We were looking for a new car and were interested in a Highlander. When we got to the dealership we told them up front we were not ready to buy it just yet and they did not make a fuss about that. We got a salesperson who was brand new and did not know a lot about the car. When we went back inside he gave us some numbers about the car. Since cars were hard to come by we agreed to purchase the car for a specific amount. We told them we were moving in a few months and originally wanted to buy the car in PA since taxes are much lower. We were told they would be able to put the registration in PA with no stress. We left feeling happy that we would have a car in a few months. When it was time to pick up the car, they made a new price that was at least 2K above what we were told. They added on a package that we did not want to have but said there is no way to take it away. They then tried to threaten us that they could give the car to somebody else. We needed a car and knew they were hard to get so we got the car. We had to take a paper to the cops for them to sign so we could get PA plates. We did that and returned the paperwork to the dealership. A few weeks later we checked to see the status of the plates and they said they never got the paperwork. We got the paper signed again and had to mail it in. My husband would try to call and talk to anybody to see an update and nobody ever returned his calls or when he would be put through they would hang up on him. We tried reaching out to the GM, but he was never available and when they said hes call us back he never did. We took our car to a different dealership to ask questions because nobody told us anything about the car. The other dealership was much better run and the employees were more educated. Thankfully we never have to go back to that dealership because it is run in such a poor manner.

mi
Review №12

Our salesman Angel was excellent and very helpful. Our finance guy Jason was also very helpful and understanding when we were missing a paper we needed & eventually got to him. Christine Hackl was very good also is helping us get a second key since we had traveled 1 1/2 hours to get there. All in all our experience with Toyota of Lincolnwood was very good!!

Sa
Review №13

I worked with Javier Silva and he was awesome! He worked so hard to get us the price and vehicle we wanted and we walked away with a great deal. He was dedicated to making the sale and willing to both work with and advocate for us.

Li
Review №14

Great day at the dealership! Met Angel Rodriguez, a very helpful salesman. He gave me a variety of options that would fit my budget. I was one foot out the door after my vehicle of choice was sold, but he showed me other options I’m even more happy with! Was able to meet my offer, not to mention accommodating a purchase with debit card.

Sh
Review №15

Chris and Nick were wonderful salesmen. They were very knowledgeable on the vehicle I was interested in. They made me feel very comfortable and made sure that I was completely satisfied. They worked really hard on getting me to the price I was comfortable paying and everything worked out in the end! Great customer service and amazing energy. Long live Toyota, you guys are amazing!!!

Pr
Review №16

I came in today and purchased a brand new 2021 Toyota Camry. Mauricio was my salesperson and he was wonderful. I had an amazing experience at Toyota of Lincolnwood and I highly recommend this place if you want to purchase a vehicle.

Je
Review №17

Shopping for car during a pandemic is not fun at all. I’ve visited multiple dealerships and was turned off immediately with their pushy sales tactics. During my first visit at Toyota in Lincolnwood, I met Z (Zahir Mirza). I did not have an appointment and I also had no clue what I was doing, but he made me feel comfortable and confident and answered all my questions. He gave me useful advice and was so patient with me during such a stressful time for me. I did not buy a car during my first visit with Z. He encouraged me to do what made me feel comfortable. About a week later I was back (no appointment, even though they’re recommended) and he was open and willing to make time for me and really listen to what I wanted. I bought my first car with him and I loved my experience!!! If you’re thinking about a car, Z is your man! You won’t be disappointed.

Se
Review №18

Zahid and Amy made my experience here great! They really worked well with me and went above and beyond to get me to a point where I was comfortable with my options. I never leave reviews, but I had to leave one here because of how positive my experience was.

Me
Review №19

All staff are friendly and professional. Great amenities. Clean and comfortable environment. Efficiently ran. Terry is my go to in service. He goes above and beyond for customers. Makes the experience pleasant. Very transparent. Before working on my truck, Tom walked me through it’s problem and both he and Terry took the time to answer questions thoroughly before work was done. Truck sounds great!

Ni
Review №20

It was a very nice experience! As always Mr. Chester Hanks (Chip) took good care of my Toyota! He is the one I am always asking to schedule with. He is very kind and polite and always answers all my questions in regards of the service my car needs. This time my car was ready half an hour sooner than I was expecting it, which was great!! Looking forward meeting with him in 6 months!!

Al
Review №21

Scheduled an appointment online, was told the car is available, I make the drive to the dealership and the car was in detailing for a few days, was a disappointing experience as I was looking forward to make a car purchase that day. I would recommend to have the person check if the car is available on the lot before making the trip there. As of now I can not make a recommendation to go visit this place.

Ad
Review №22

I love how smoothly my experience and process went in this place ! All staff were very friendly. I got to leave with my new Camry, thanks to Mauricio and Gabriel! I would recommend this place.

Ma
Review №23

Carlos Romero is a great service advisor! I highly recommend him. He extremely helpful and accomodating. Thank you so much.

Ha
Review №24

This is not your typical car buying experience. I came in there and had the best, most transparent and smooth car transaction I have ever had. The manager “Fluffy” knew everything about the sedans available and helped me pick out the perfect one. Shane the general manager personally helped explain the financing process and reassured me through the whole process. I am definitely coming back with my friends and family. I CANNOT recommend this place any more.

Ph
Review №25

Excellent customer service. Service dept very professional and friendly. I will continue to have my vehicle serviced there until I purchase a new Toyota.

Ti
Review №26

Z Mirza — Sales Consultant - The Best One out there.. He saw me When I 1st walked in to the office, and immediately greeted me with a warm smile, and heard what i has to say. He showed me my options and walked out the parking lot with me enthusiastically. He is knowledgeable with what he does, very polite, very kind, i never felt pressured (even though some customers are waiting to see him ) he gave me enough time to decide, gave me space too. Gave me pros and cons about the options i got until I found the best choice vehicle for me. A very good and Professional sales Consultant Toyota Lincolnwood has!!

co
Review №27

This place is the best! I bought my first car with Z Mirza and I couldn’t be more satisfied! Wonderful first experience. Zahid was very helpful and efficient.Also their hot chocolate is amazingTHANK YOU Z!

Ma
Review №28

Very good service at Toyota of Lincolnwood. The whole staff pretty much were very attentive and courteous. There was no problem with the deal we made. Very thankful for everything. Thanks everyone especially to Mark who assisted me very professionally and Gabriel. Thank you guys.

Ma
Review №29

Anthony was really helpful, he made easiest all the process related to this purchase. I am really happy with my new car. Thanks Anthony!!!

Ra
Review №30

Jose Alvarado helped me every step of the way with my new purchase. He was very helpful and a great person. I tried several places before coming here and nobody helped like Jose did. He’s a true profesional and cares for his costumers and makes sure to make everything as simple as possible. I highly recommend him. Thanks to him, I now own exactly what I was looking for. Thanks Jose!!

lu
Review №31

Mark was very helpful. If your looking for car go see him. I love my new Car. He helped me out WITH all the questions I had, I never been to any dealership with this easy and straight forward experience as I did at Toyota Of Lincolnwood. Very Professional and explained me about Market Adjustment I was happy with my purchase, Ill recommend Mark to Friends and Family.

Ch
Review №32

Albert was fantastic and such a pleasure to work with. He was not pushy and he was super friendly. Very refreshing experience going to a dealer with nice staff and helpful people. I’d recommend everyone come here and ask Albert. Thanks again.

Al
Review №33

Took my car in yesterday, service crew was awesome. Im a first time car buyer and not fully aware of my car service needs Carlos had no problem providing me with information on my car and what services it would need routinely. Make sure to make an appointment seeing as everyone in the world is short staffed, it will be a longer wait if you walk in.

Al
Review №34

Great costumer service, ask for Angel Rodriguez. They have plenty of Cars for you to choose from.Quality and good service.

Ra
Review №35

Dago Molina met us at the door to help us look at a Prius that we found on their web page. He showed us the car that we came to look at. Unfortunately that car didnt meet what we were looking for. He then showed us another Prius which was a better match for our needs and we completed the purchase. Dago did everything he to make us happy.

Sh
Review №36

I came to purchase a used vehicle. Javier was a very nice salesman.I had an appointment to see a specific car. The car was not here when I got here. There was a scratch on it, which I understand because it is a used car, but they said they could buff it out. Why would you not have that done already for anyone who wanted to see the car?They also wanted to put a $2500 exterior protection on the car. They said I had no choice. After going back and forth they took it off. I didnt want to have to argue about something like that.So, Javier was a very nice salesman so I give him 4 stars, but overall I give the dealer 2.

Ev
Review №37

I bought a car from Kyle over at Leader Auto and he was so personable and helpful in helping me make the right purchase. The process was simple and painless.

Ta
Review №38

My experience to the Toyota in Lincolnwood was exceptional, the atmosphere was one worth the time spent. The staff was polite and pleasant their demeanor gave me warm awakening and welcome. The environment was clean and comforting. I met with sales rep Mark Viradia who I must say was GREAT!!!!! He was respectful, very understanding and he made sure to take the time out and get me the perfect car that suited to my needs. I would come back to this location any day, anytime….. Mark deserves a Raise..😄. Thank you so much Mark I truly appreciate all your help.

ce
Review №39

I had a marvelous experience purchasing a used car in Lincolnwood of Toyota. Ask for Mark, he is the best! He was extremely knowledgeable not only about the vehicle but through the entire process. I found the exact car I was looking for online, best deal ever with excellent customer service. I never felt pressured to make decision and most importantly Mark stayed with me the entire time, and gave few tips on getting my insurance cheaper. He was upfront and honest, he listened to what I was looking for. If youre looking for a brand new car or used car, I highly recommend YOU GO SEE Mark at Lincolnwood of Toyota, they have the best cars, best deal and outstanding customer service. Im so happy with my Mazda3. CUSTOMER SATISFACTION MET! 100%

Ca
Review №40

From the moment I walked in Kyle was willing to do everything in his power to get us in a vehicle. I love the way Kyle assisted us in picking out the right vehicle for our family. Even when waiting for the deal to be closed Kyle was very patient and eager to do what it takes to get the job done.I loved the staff and team and their eagerness to help us in anyway possible. Now our family will be able to ride comfortably. I cannot thank Kyle enough for his outstanding support and help getting us taken care of. I would recommend his service and this dealership to anyone. Now me and my Finance will be riding in style.

Ma
Review №41

I had a very easy time selling my car here. The staff gave me a vary fair evaluation based on the KBB value and were very friendly. They were not pushy and very professional. I had a great time working with both Mark and Kendrick.

Sh
Review №42

I recommend this place their salesperson are so nice and patient. I kinda gave them a hard time but they were so nice and patient and worked with me to find the best options. Both Mauricio and Bryan are great! It was my first experience buying a car and will be dealing with them in the future as well cuz theyre Awesome! Thank you so much

Es
Review №43

Roger Vargas was great! best sales day ever and the fastest time. Normally it takes forever to buy a car this time is was a breeze. Great attitude and great service. This is the third time we’ve been to Lincolnwood and by far the best sell and time spent.Thank you again Roger!

lu
Review №44

Javier did a fantastic job helping us . He speaks Spanish and is a great. Thank you so much 😊

Br
Review №45

Angel Lugo was top notch! Extremely friendly, and too the point! Thank you for making this experience painless and fast! Highly recommend this dealership and Angel Lugo!!

Ju
Review №46

I walked in to trade in my Camry for a rav4, I was greeted by a polite sales man Larry Williams he guided me through the process and explained everything well.

Pa
Review №47

Awesome fun place. Walked in the music was fun and the atmosphere was cool. I had the chance to be convinced by the manager Gabriel and they call him Fluffy lol . He was so respectful and nice. When you go to this place make sure to ask for him. He will help you and make you laugh.

ak
Review №48

Angel Rodriguez help me buying my new car really nice person, and Amy black on finance as well.

De
Review №49

Me and my friend leased 2 Toyota RAV4 back in April of this year, salesperson and sales manager were absolutely fantastic, friendly and very respectful. They told us that we get 2 free maintenance, anyway I called two days ago to make an appointment by phone and they gave me one at 10:30 am, the guy at the service, who was taking appointments new my name and I guess through there tele system, anyway my wife took the car and went for the appointment all happy but unfortunately she was greeted by a very unfriendly, tough ( that’s what he thinks), rood and very bad attitude person, the sad thing is that this person happens to be the service manager, so he tells her that she doesn’t have an appointment and that it doesn’t matter even if you have an appointment it’s a 2 hours and a half waiting time . The bad thing he treated her with so kind and she tried to explain to him but he wouldn’t give her a chance to speak, yes her English is a bit rusty but that doesn’t give him the right to treat people based on their ability to express themselves in English, she called me and the gentleman that I’m speaking to is giving me a very bad attitude maybe it’s cos of my English !! So I spoke to him and he wouldn’t let me put a word in insisting that I don’t have an appointment and that it doesn’t matter if you have or don’t have . Well maybe so, but there is a better way, a more professional way of delivering your statement, not by disrespect, after all I always thought that customer comes first and be nice to customers, even if they don’t speak perfect English like you do sir Mr. Service manager . Anyway I will take my business somewhere else and make sure to spread the word around that Toyota Lincoln wood has a very rood SERVICE manager .

Ka
Review №50

I had a great experience with Juan at this Toyota. He was very attentive and helpful. He answered all of my questions, was very kind and helped me find my dream car! Thank you so much Juan! You are great!!!! :)

Ma
Review №51

From the very start, Mark Vs dedication and energy is a great example of hard-work and commitment to strive for the highest level of customer service. He is kind and patient, ensuring you feel comfortable during the car buying process and will listen to your needs and help out in the best way he can.

Ju
Review №52

Thank you so much to Edgar and Erick Orellana, Angel Lugo, and Amy Black for your professionalism. I would definitely recommend Toyota of Lincolnwood to everyone.

Ju
Review №53

Roger Vargas and Amy did an amazing job showing us our vehicle! We appreciated his attentiveness to what we wanted and the ease we had finalizing the purchase. We recommend coming to Roger for a great car and professional salesmanship.

Jo
Review №54

Excellent customer service. Great environment! Kyle M did a perfect job by answering questions and really helping us to find the right car. Thanks again Kyle and Toyota family!

An
Review №55

If 10 stars was an option, I’d give 11! First and foremost look for salesman Zahid Mirza who worked tirelessly to find the right car for me, at my own budget, with GREAT WARRANTY!from the sales department to the porters who detail the cars, every department was professional and made sure the atmosphere felt like family! HIGHLY HIGHLY RECOMMEND TOYOTA OF LINCOLNWOOD!!!

Ju
Review №56

People were lovely, but the upcharge is absolutely insane. Supply is low, I get it, but this is predatory. The first proposed total, all-included cost for a 2022 Prius LE (MSRP ~28k) was 56k. They went down to 47k. We laughed, got up and left. Miguel was great, but presumably abusive management gave him no chance for a sale. Management doesnt allow customers to take photos of these absurd proposed prices for some strange reason I cant figure out. This price includes multiple mandatory many-thousand-dollar services, which is unacceptable. Take your business literally anywhere else. Management is new as of the last 6 months, so if you have had good experiences in the past, dont expect the same.

Ir
Review №57

I came over around 3:00pm today to view the new Dark Blue Rav 4 with a sticker price of about $42k! I asked the sales person to let me know what the true price would be! Came into the showroom and he told me where to sit and proceeded to have a conversation with another individual for about 5 to 10 minutes! Then that new individual finally came by and I asked him about the price! I mentioned a number of other places I went to and their approximate prices - then, without giving me what I wanted he said it was too much! How the hell does he know what was too much from me! It seemed to me that he could simply care less!OK! Ive been to numerous Toyota Dealerships and never did I feel that way! I dont care if you give me that car for very little, youll never see me there again!PS Im going to post this on your website!

Is
Review №58

Anthony the best salesman ever. Best deal. Very Respectful. Look for him whenever you’re here. Finally we got the Car 🚙 and ring the bell 🔔. Cheers 🍻

Ol
Review №59

Kyle M has helped me out so much finding me the perfect car for my price range! He did every thing he could to make sure I got what I wanted and left with a smile and security in my purchase!! :)

Ir
Review №60

Customer service was amazing!He took the time to explain the process and explain to me what needed to be done. He was also kind enough to answer my questions. I appreciate the your services and will for sure come back. Thank you!

Gr
Review №61

Great people here. Ask for Z Mirza and you’ll walk out the door with a new car and good deal.

Da
Review №62

Great service! The team here helped me get the car I needed at the price that I felt comfortable paying. After going to a few dealerships and having a hard time I was iffy about even coming here but they were extremely welcoming and helped me out at every corner!

Kr
Review №63

I recently bought my car at this dealership! Everyone was so nice and helpful. The used car manager Kendrick made sure that I was happy with my purchase. He made my car shopping experience a good one.

Ai
Review №64

We called several times before driving from across the city to buy the RAV4 Prime. When we arrived they quoted a price $30,000 higher than MSRP. When we explained that they had given a different price over the phone and seriously wasted our time, the manager blamed their call center. Looking online, I cannot find another dealership willing to price gouge to the extent of almost doubling the price of a vehicle. We would never do business with this dealership.

No
Review №65

Went in to Toyota of Lincolnwood to trade in my car. Mark Virada was extremely patient and helpful with getting me into a nicer newer vehicle at a reasonable price point!

Su
Review №66

We worked with Dago in purchasing of our used car. He was very professional and very helpful. He really cared and wanted the best situation for us. Thanks so much Dago!

Si
Review №67

We just bought our new car from here a few days ago. Mark was the one who helped us through the process. Very helpful and very knowledgeable guy. If you’re looking for a car, I highly recommend Mark.

ra
Review №68

Z did an excellent job of finding the car I really wanted. He was extremely easy to work with and all around nice guy. I had a great experience and would definitely recommend Lincolnwood Toyota.

Da
Review №69

Ask for Mike Viradia, he was awesome! Super happy with my trade in :)

LV
Review №70

I had a great experience picking out my new jeep at Leader Toyota. My sales person Kyle Moore was very professional, knowledgeable and helped me pick out the best jeep for me. I will recommend all my friends and family to buy their new vehicles with Grossinger Toyota.

Sh
Review №71

Kyle specifically was the man to help me pick the perfect car for me.. Very patient and honest. Also helped me understand everything that I needed to know. Appreciate his enthusiasm for his work.

Ro
Review №72

I just purchased a Rav-4 here. My salesperson, Miguel helped me with the full process and even called me the next day to ask if I had any questions on the vehicle. The General manager even came over and asked if he could help me with anything! Amazing car, amazing service!

La
Review №73

Angel Lugo was a great help to us and got us the best deal possible during this difficult time for car buying. We appreciated his patience and diligence.

ان
Review №74

Anthony Vechiola provide an excellent service he went up and beyond to fullfil my requestsThank you!

Ni
Review №75

Javier helped us through all the buying process and gave us a great deal.

Na
Review №76

Chip was amazing. He takes care if his clients incredibly! Makes sure we understand everything and always goes the extra mile. Cant wait to see him next time!

Ma
Review №77

Great service! I recommend anyone looking for a car to come here. Jose was our salesperson and he was very helpful.

G
Review №78

Service is quite poor. I arrived on time for my 10K scheduled maintenance on my Toyota Corolla 2020 today, but I had to wait almost 30 minutes in line at the service counter. At one point, one of the service folks skipped over me and attended the guy behind me. Only after I complained they took me in. It was a zoo in there. Very disorganized. Very unprofessional.After I got my car back, I noticed that one of they broke one of my hubcaps and left multiple greasy fingerprints inside the car. They did not bother to tell me that they broke one of my hubcaps. I honestly cannot trust these guys. They are a bunch of hacks and amateurs.Update: I have reached out the management for replacement/compensation on the broken hub cap, but I have not received any response.

Jo
Review №79

Juan was very personable an knowledgable about stock. He explained every step and paper in terms we could understand. Would definitely come back for another car and recommend for others.

Ma
Review №80

This place gives great service! I purchased a car here and I couldn’t be any happier. Huge thanks to Jose Alvarado for helping us!

Ly
Review №81

I bought my car at 11am and walked out with my brand new RAV4 by 1pm. Quick and easy process, great people to work with!

Fi
Review №82

Sadly there are is no zero available as a rating we have recently went in for a car purchase buying a brand one was our option but as we were checking them out they weren’t that pricey but than we were approached by a salesman and told us that the car price sticker wasn’t the updated prices and gave us around 10 to 30 thousand in sticker price difference”THAT IS CRAZY!!!!!!!!!!!!” And we asked if he can show us used one after looking around we were showed an suv that was used we asked how much said it was 32,000 it had about 6800 miles, than we went out for a test drive seemed normal and asked if it had been damaged or any accident on it they said “NO” and we were showed carfax that wasn’t up to date with any accident report so we purchased it and in a week the wheel seemed off my father noticed it and took it to the insurance dealer and he checked that it was in an accident before and the wheel needed alignment after noticing I went to the dealer and asked that the car was in a accident and they said if I wanted to trade in I would forget my down payment and have to put another 15 thousand down for the new car and forget about the other thousands in the currently owned vehicle and they also charged us for 50 thousand on the car with an accident with defected parts in the car and the bumper was replaced the hood was painted and sides as well. We were only told that the car was used and not in an accident. I’m spreading this to let everyone know that this dealer is a top scammer and fraudulent business that should not operate if the service they are providing isnt legit.Managers are rudeSalesman was looking at me from the corner worried because he knew that he lied and changed the paperwork without showing or letting us know that The amount was changedLied that the car was never damagedThey bought from a auction fixed it hid the damage and sold it with out disclosing it.Don’t worry employees if your reading this I’ll make sure to spread the word.

Lo
Review №83

I work with Kyle Moore he was Awesome. He was knowledgeable and most importantly patient with me.He answered all my many of questions.He assisted me with financing and got me the car I wanted. Thanks, Kyle.

Jo
Review №84

Thank you, Mr. Heath for reaching out to me. I appreciate the follow up from you. When I arrived for my scheduled appointment yesterday at 10:15 am, there seemed to be some tension in the air among the staff. There seemed to be a substantial number of customers in the service area. I waited in the queue and as it happened I was served by Bri Berrio, who was calm, attentive, and professional with me. She also had a genuine smile on her face, amidst the tension. She asked me questions about the maintenance and reminded me about wiper blades, which I had forgotten to mention being replaced for the winter. I said I would be going for a walk on the nearby bike path and she said, come back 2 to 2 1/2 hours, unless something comes up to be repaired, I would get text. After a long I was back and she said car was still in service, check back in 20 minutes. Went for short walk and upon return, still no car. Bri said she would check on the car and returning told me it was now being serviced and it would be another 30 minutes or so, but that she would stay in contact with mechanic and myself and try to expedite the matter and apologized for the extraordinary delay.This was an unusual experience in regard to service time at Leader, as I have beene a long time customer. I have a patient approach to life, but her efforts in communicating with me in a real way, helped assuage any irksome feelings that I was experiencing. I want to let you know, that I sent Bri Berrio a text following our check out. I thanked her attentive, empathetic and professional behavior. I left feeling pleased and taken care of by Bri Berrio, in her role as service advisor. It has been my life long experience that the car business has been a mans world, so to speak, but she is outstanding in how she connects with customers. She also was the calm in the eye of the storm at Leader Lincolnwood that day. Best regards.

ve
Review №85

A HUGE SHOUT OUT TO ANGEL RODRIGUEZ…. We had a Smooth transaction and he was very helpful and made our car buying experience easy. Also thanks to the crew for giving us their full attention to all our car needs.

St
Review №86

Ziahid was polite and respectful. He was very informative regarding all aspects of several cars. He listened to what I was looking for and was not at all pushing me in any one direction. Z had a great sense of humor and made the transaction seamless.Thanks for making things go so smoothly.

Ri
Review №87

Javier was very helpful in getting us a new veichle very quickly.

Ro
Review №88

I took my car in because it kept dieing on me. When I took my car in the service person David quinto took very good care of me. He made sure I understood the reason for my car issues. It was the battery and I was so glad it wasn’t nothing serious. My car was done the next day. I was a happy camper. I would recommend this dealership to anyone who had car issues.

Da
Review №89

We were in and out of this dealership in less than 5 minutes. It was a terrible experience and would not recommend. We asked to look at a vehicle on the lot. They had one available. Great. We asked to take it for a test drive and were immediately told No. We cant put miles on new vehicles with test drives. What? It was a hybrid vehicle and I want to experience it before I buy. The salesman, I wish I could remember his name but it was all so fast, said before we could even think about a test drive we would have to talk price and we would have to get approved inside. I told him we came pre-approved from our own lender with a very low rate and werent interested in another application. Again, he said that in order to test drive we would have to let them try to beat our rate. I just told him we were leaving. Amazingly, he looked shocked and then said Why?! I came ready to buy a vehicle and this salesman let me walk off the lot because of his bad attitude and extremely aggressive sales tactics. I would never recommend this dealership to a buyer who is coming in pre-approved and not interested in haggling or strong arm sales games.

Hi
Review №90

As always, thank you guys for taking care of me and my car. Terry Yancy in service is superb, and without him me and my car would not be where we are today. So, thank you all for your kindness and lots of love to Terry Y for being so kind and wonderful!!!

Jo
Review №91

If you’re looking for a car I recommend you to come here! Jose is a great salesperson we are very happy with our purchase

Di
Review №92

Javier helped us a lot.. we recommend him.

An
Review №93

Our sales agent was Angel Lugo, great guy. Really listened to what we were looking for and helps us narrow it down. He was friendly and down to earth. Even our financial agent Amy was really good at explaining the details and making us feel confident. We are now proud owners of a 2018 Jeep Cherokee.

Ye
Review №94

I purchased a car from this dealership and i want to say thank you for the great experience! Very friendly staff and our salesperson was amazing. Thank you Jose will definitely recommend you with everyone

Ma
Review №95

The entire experience was easy. First time Toyota buyer. Kyle was amazing. The manager was very attentive. Never felt any pressure. I would recommend Toyota of Lincolnwood.

Da
Review №96

Had been exploring getting a Sienna at this dealership - we lovely experience with the test drives and seeing the car on the lot. However when we went in to buy, our sales agent was late by an hour for our scheduled meeting. We came in with a cash offer in hand, however their asking price was $20k over the MSRP on a 2021 model. I know that there is a major chip shortage on, but these vans were delivered two months ago (August) and you still have 12 of them have been sitting on the lot. Production of the 2022 models started in September and they are already at other dealers already - and this one is supposed to get one this week. These guys will waste your Saturday afternoon and insult you with their pricing. I cannot recommend doing business with them.

De
Review №97

Jose Alvarado was very helpful & made the buying experience easy

Ty
Review №98

Got my new car from Chris, Angel lugo and Jose helped me out. They had great energy and actually made me feel comfortable financing my first car. Really great atmosphere to be in.

Is
Review №99

I want to thank José for helping us purchase our car. He was very nice and super helpful. Will recommend him with friends and family

Is
Review №100

I recently gave a review on my experience at the dealership here. Me and my family were attended by Angel Rodriguez (salesman). I originally wrote a positive review because he insisted on rating our experience BEFORE we even stepped into the financial managers office. It all went down hill from there. Let me first start off on what the major problem was out of all....I bought a Honda (hrv) here on 09/11/2021. My father mentioned to Angel there was a minor damage on the fender. This was addressed to Angel. We were aware of this before purchasing the car. The next day me and my father investigated the car thoroughly, and noticed the hood on the car was damaged. It did not close properly and will not, it is opened from one side while the other side is shut. My father went into the dealership the next day, and was told by Gabriel (manager) that they could not fix the car or even return it. He called again today and Gabriel told my father they do not know if he himself did the damage, accusing him of damaging the car. We were sold a damaged car from the start, and this was never addressed by Angel when selling us it. Gabriel also said the owner of the company doesnt speak to anyone, so we could not do anything about this. Horrible experience here. Do your research before going into this place and purchasing a car.

Information
100 Photos
100 Comments
4 Rating
  • Address:7225 N Cicero Ave, Lincolnwood, IL 60712, United States
  • Site:https://toyotalincolnwood.com/?utm_source=google&utm_medium=organic&utm_campaign=toyota_lincolnwood_gmb
  • Phone:+1 847-929-9349
Categories
  • Auto parts store
  • Toyota dealer
  • Auto repair shop
  • Auto tune up service
  • Car dealer
  • Car leasing service
  • Oil change service
  • Tire shop
  • Transmission shop
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–9PM
  • Wednesday:9AM–9PM
  • Thursday:9AM–9PM
  • Friday:9AM–9PM
  • Saturday:9AM–9PM
  • Sunday:9AM–7PM
Highlights
  • Women-Led:Yes
Offerings
  • Car rental:Yes
  • Car wash:Yes
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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