False promises.The kiosk at Costco Bloomfield Hills didnt have any iPhone 11 for T Mobile and they kept telling me come back in few days and we would receive it by then and you get your $350 trade in promo for my iPhone 7 since the promotion keeps getting renewed so DONT WORRY about that.Guess what, 10 days later after few visits and not having any in stock, PROMOTION ended and now i have to pay FULL price because the guys on the booth kept pushing me until they get their new stock...... I mean what the hell, i shouldve went to T-mobile store directly but i wanted to support my community and help those guys out. They just screwed me over.HORRIBLE ... me and my family would NEVER buy a phone from them AGAIN
Nice and friendly and helpful for me
Horrible, avoid at all cost, dishonest, tried forcing me to buy a certain high data plan that I didnt want.