Everything about my experience was perfect. Jessica was so knowledgeable and kind. I would highly recommend this company to all my family and friends.
Highly recommend for all of you storage needs. The most helpful, friendly, and professional staff you could ever hope to work with.
Great Location! The staff here is very friendly and answered all the questions I had. Trusting my things will be in good hands with good people. The units are VERY clean. 5⭐ business indeed.
Had a wonderful experience! Kathy was able to help me find all the supplies I needed for my move. Friendly service and knowledgeable staff.
The facility is very clean & unit spotless. Plenty of carts that roll easy & elevator right at doors. My husband is handicap and those things really matter to us. The manager very helpful & great personality. We just started moving in yesterday & so far are very happy :) Ive attached a picture to show how clean.
Nice clean units, could use new doors on some but all in all its a good place. Kristin is very helpful and friendly.
Very clean and great employees. Working with Kathy who was very professional and helpful. Will recommend to anyone looking for a place for your storage needs.
Clean and convenient. Easy to get to from my work. Friendly staff.
Very convenient location, right off the highway. Kathy is a great help! I feel my belongings are very safe and secure!
Jessica was a great help. Easy access. Great customer service.
Kathy was the most awesome person I’ve ever encountered . She was off duty and saw me sitting there stranded and help me get my furniture tied properly so I could be safe driving home she stayed a whole extra hour and a half to help me and took that out of her personal time to make sure that I was taken care of. She was an angel that day. Thank you Kathy Grant! :)
Ive been there 3 yrs best customer service ...best management ive ever had at a storage facility.
This is one well run place, hell of a job by Kathy. Very clean and great customer service.
I went in and I talked to Kathy, she was very friendly and so helpful. I will recommend this storage to all my family and friends.
Kathy is amazing! So kind and awesome. Very clean facility
Kathy was was very nice and made the process of renting a storage unit easy.
Great prices and sizes for units, Kathy will get you all set, come see her!
Kathy was more than helpful answering all my question
Facility was clean. Great Location and staff was very friendly and helpful! I would highly recommend this location.
The unit was very clean and looks secure. I feel safe storing my belongings here. It was fast and easy getting in. The customer service here is amazing. They will definitely keep me as a customer and I will recommend these storage units to all my friends
Kathy is awesome!! great selection on moving supplies
Very helpful staff! My mother just rented a storage unit and she is very happy with the service. Clean and coinvent location.
Have stored here a few times for business purposes, they always have good deals at move in and have always been so friendly and helpful. Thank you Kathy!
Jessica was so helpful! She was very informative and showed us around. When we returned to rent the unit she remembered us, which was a pleasant surprise. The facility is very clean and the temperature seems to stay set. We felt safe going in and out at all times. The location is ideal for us, being close to the highway. The price was great!
The staff are polite friendly and willing to help in any way they can.
Kathy and the entire team was a great help! I would definitely recommend storing at this Location!Thank you, Kathy for a great experience!
Excellent customer service! Thank you Stephen! Very nice facility and drive-up accessible units!
Kathy is very friendly and the facility is very clean and very well maintained.
Great customer service! Clean inside and out. Very helpful and accommodating. Recently rented a unit. The manager got me taken care of promptly in a last minute pinch, just before closing. Thank you Kathy! You were very helpful, I definitely appreciated your concern and ability to multitask in order to get me in a unit and taken care of. Units are secured, key pad entry and carts for easy transport of your valuables. All packing and storage items as well as locks can be purchased on site. 5 Stars. 💫💫💫💫💫
Very nice people. The staff walked me to my storage and were very helpful.
Wonderful customer service. Very 😄
Kathy is a delight as well as the other staff! The price is fair and the place is very clean. I would highly recommend!
The staff was really helpful and friendly. I would definitely recommend this place.
The manager was very helpful. Was able to place my items in storage with no hassle.
Kathy was great help! I would recommend storing at this Location!Thank you, Kathy for a great experience!
Jessica was so friendly and helpful! Property is well maintained and safe
Cathy was a great with helping me get the right size storage unit I needed.The place was real clean, user friendly and priced right. Their location is very convenient also.
The facility was clean. Staff was very nice. Always a pleasure coming into the office.
Cathy was excellent, very helpful. Unit was clean. Easy access to units climate controlled
Friendly staff. Clean. I feel comfortable with my belongings being stored at this location! My first time using a storage.
To whom it may concern I am very happy with Kathy and Carrie at the Merriman Road national storage unit is my first experience with a storage unit and they were very helpful and very informative and very polite you better keep them on thank you
Kathy is friendly and she keeps the property spotless. This location is very convenient and I feel safe keeping my belongings here.
Carrie and Kathy was very helpful and I definitely would send my friends and family to them if they need a storage unit thanks
Very Friendly and helpful staff! Storing my belongings inside a building compared to outside makes a big difference!
Very clean & great staff!
I traveled 10 miles west to store my items here, and let me tell you, it was worth it. Ive heard so many horror stories about critters and neighbors and everything that could go wrong with storage. I experienced none of that. Even when I was late with my payments, I never felt the threat of loosing what was precious enough for me to store. I enjoyed every interaction with staff. I think her name is Jessica...and everytime we spoke she treated me with the utmost respect and care. I appreciate that..sometimes when we need to use resources like storage space, our lives are in major disarray...so having someone patient and kind while you are trying to get things ( literally ) in order is so helpful! Thank you so much!
Top notch customer service
Purchased wrong size box ...surprise no return..upset on same day. Bait and switch thoughts sign said Uhaul !!!!!
Had great customer service
Clean, friendly, thorough and efficientBeen with them for almost a year. They are always friendly and helpful with questions and work to give you the best pricing possible. Highly recommend them.
Clean facility. Friendly staff. Easy process.
Kathy was very helpful with every question I had and helped every step of the way.
Storing at National Storage Livonia is a great decision. Carol, the Manager, has such a welcoming smile and she is super knowledgeable. The building is clean and she makes you feel so comfortable with the process. Thank you, Carol!! Ill be recommending anyone who needs storage to come and see you.
Kathy was very upstanding and polite and so very helpful.....thank you for for the pleasant and trouble free experience !!!!!
I had a great experience when I stopped in for boxes and packing supplies. Carol was very helpful and a total delight to deal with. I 100% recommend this business and location. Thanks for fantastic customer service.
Great price, friendly staff, clean and secure facility.
A pleasant experience working with Jessica on getting set up. Convenient location and easy to get in out. Very clean inside and out.
Good experience. Kathy was great in helping quick transaction and a nice smile. Thx
Great service and friendly folks. Especially Cathy and Jessica.
Love this storage facility. It is clean and convenient. The lady in the office( I believe her name is Carol) is always upbeat and helpful.
I was finally able to move out of my storage unit, but lost my key! Jessica contacted a locksmith for me, set up an appointment, and showed up to work early to assist with the process. I can’t say enough good things about Jessica’s kindness and professionalism.This young lady embodies the qualities that any company would look for in an employee.
The storage unit was clean and secure. Easy to access and easy to add and remove items. I would rent here again if needed.
The staff were always very helpful and responsive. I was able to leave a key to the storage unit with them in case I lost mine. The facility is very clean and dry, They also have carts and other moving equipment available to help when moving in or out of the unit. I had never rented a storage unit before and am happy to say it was a positive experience!
I Love storing my things here. Very helpful and attentive employees. Very clean and puts me at ease trusting them with my belongings. Would recommend to anyone
Carol was very helpful in helping me select the correct size unit I needed. She answered all my questions I had. The storage units are clean and reasonable.
I only have great things to say about my experience with National Storage Center. My storage units were at 13635 Merriman, Livonia, MI. They did an awesome job with my accommodations in getting storage units. I would highly recommended these folks with any of your storage needs. Not to mention, a full line of moving supplies and U-Haul trucks. They have you covered. Just stop in and see Jessica for your moving and storage needs! Awesome job, folks!
Jessica was extremely pleasant and knowledgeable. She was very helpful with my needs,making me feel at ease. All was very neat and clean. I will definitely be back with future rentals and storage. I will highly recommend your services to others.
Carol is amazing! She has wonderful personality and so helpful. Thank you for such a wonderful and welcoming experience!
Carol @ National Storage in Livonia was extremely professional and helpful with finding me the proper storage unit to fit my storage needs! Thank you Carol for being so helpful and explaining the process in such detail!
I did extensive research on where to put my things while I save up money for a home, this place was call 5 and I talked to Rachel! She was amazing! Told me all the specials, made sure they had what I needed. I went in for a tour and Rachel was very professional and helpful! Super friendly and made sure my storage needs were met above and beyond what any other place did. I’m glad I went with NSC!
Its a storage unit. Nothing to get excited about. No lights in the units. Thats pretty cheesy. The rat traps on the outside of the building dont exactly inspire confidence.
Great place to keep stuff. Always clean around the building inside and out. Friendly people here. Jessica is very helpful too.
Good service
Quick sign up, quick tour of the facility, easy check out. Very friendly staff.
National Storage Center in Livonia is the best because of the manager and her organization and cleanliness of the facility. The manager Rachel is so professional and knowledgeable, showed us multiple units to compare and helped us choose the right unit for us. I would highly recommend using this Livonia location & Rachel for all your storage needs. It is climate controlled, secure, easily accessible and has other amazing amenities. Rachel proved to go out of her way for us and offered the top notch customer service that made choosing this facility a very easy decision.
Bree was very helpful and patient. I wasnt sure what I needed but she was able to help me think it through. She was pleasant and professional from beginning to end.
Super friendly staff! Very clean and great service for an affordable price! Definitely will go back when I need future rentals and/or storage!
Super friendly staff, very clean facility! They have pretty much everything you need for storing your stuff, including locks for your unit and boxes to pack stuff. I definitely recommend them!!
Carol was very helpful when I was purchasing boxes she made sure I didn’t forget tape or bubble wrap.
Recent relocation and visited multiple storage facilities in area but ended up selecting NSC Livonia for my storage needs. Clean, secure facility and excellent customer service at this location. Katie was absolutely fantastic as she was instrumental in facilitating a stress-free move. Will definitely use this location for any storage or uhaul needs. Thank you!!!
Professional Staff! Carol is amazing!! She made it so easy, during a stressful time, from start to finish. Highly recommend.
I have been using this storage unit for over 13 years. At one point I had 3 units rented. These are convenient, clean, well priced, and easy to access at various times during the week. The staff and especially Elise are the best. They have a good thing going on here I hope they keep up the good work.
Very helpful and friendly. They go out of their way to be helpfull
Jessica was really professional and helped me with every question I had. She made the moving in process easy and quick. I highly recommend National Storage Centers
I went in not knowing what I needed. Carol was knowledgeable and helped me decide what was best for my needs.
The employment here is amazing, very helpful and will work with you the best they can! Highly recommended! :)
Wonderful customer service, Katie was such a great help with everything i needed! I would recommend this storage center to anyone, very clean and well maintained! Thank you so much!!
It was very easy to get signed up and assigned a storage space here at National Storage - Livonia.The staff was very friendly and helpful and explained everything in good detail.The facility is very clean, easy to access and they have a few carts and hand-trucks available to help move items around.I would highly recommend using National Storage Centers - Livonia to anyone who is looking for good, easy-access and climate-controlled storage space!
They made the entire experience painless. I was able to rent a unit and move everything in at the same time.
Go here and see Kirstin she’ll get you right
I spoke with Katie on the phone inquiring about prices and her customer service is awesome. She was patient and also very kind! Thank you so much
Very clean and well maintained by management and other tenants alike. Wide hallways allow for ease of moving large items around. Dollies and carts are always available when I need them. Highly recommended.
The woman who I spoke with was the kindest, friendliest, upbeat, & most helpful manager? Ive dealt with during my storage location search. your facility is nice and clean. Ill be back soon.
Jessica has been very knowledgeable and treated us above and beyond. Will be back if needed. Will Recommend.
Great rates, and a friendly staff. I’ve kept my things at a few different storage places over the years, but I’ve never been happier with a facility.
We have been using this storage unit for a couple of years or more. Access is conveniently available 7 days a week. The facility is always secure, clean and well lit. There are always carts available for bringing in new items or removing old items.
I just recently rented a 10 x10 climate control unit from National Storage on Merriman Rd in Livonia. The expert staff made me feel at ease. The registration process was quick and the review of the unit and helpful guidance made the unit selection simple. The facility is clean, secure and very functional with Elevators for 2nd floor units, large hallways for easy moving and dollies and hand trucks available to assist in loading and unloading. With many storage facilities to choose from, I would definitely recommend first checking National for your storage needs.
Second time this year needing a unit for my moms stuff. Very helpful and friendly. Love the convince of this place! Close to home and can access it at anytime.
What a great facitlity. I feel my belonging are safe and it seems super secure.
Everyone here is so nice and wonderful! I will differently keep going back! Best place I have ever seen for storage!