The managers are friendly and helpful. The facility is well kept and clean. Easy access to your units and the hallways are well lit. Monica always is ready to give you a helping hand and answer all questions in a timely manner. This facility is like my 2nd home we are treated like family. I recommend Nova in Los Angeles and give them 5 stars. Keep up the good work
The Nova Storage Staff located on Figueroa are very friendly and respectable, and helpful when your in need of items or just answering a general question. The storage areas are clean, and give me a feel of safety when I am entering the building. Monica is the BEST!!!!!!!!
Nova Storage has a user friendly automated system that will keep you updated all of the time, especially for busy people like me! Great choice for me & you if you choose Nova Storage!! (10).
Nice place to safe our stuffs, always is clean, they have a parking lot, there are big and small self units its depends what you want... an wonderful attendence, we appreciate it for everything ... you make us happy guys cause we trust you our stuffs.... thank you soo much!!!
Monica has the # 1 best Customer Service. She is very friendly and helpful thank you for all your help
I have used Nova storage for many years, managers and staff always have treated us with respect, Monica helped with all our needs . Price was always reasonable. I recommend using nova storage if you need some space to reduce clutter in your apartment.
Very clean place. It has wheelchair access & nice hours as well, especially during the pandemic. The friendly employees are always available to assist the customer when needed. I would highly recommend this facility.
This storage is quick and efficient when it comes to helping you with getting a new storage or upgrading.
Such a beatiful place to safe our stuffs, an wonderful attendence, we appreciate it for everything ... you make us happy guys cause we trust you our stuffs.... thank you soo much!!!
Just signed up for a unit. Monica was great. Great customer service, answered all the questions I had at the time. Wish there hours were longer though.
Did not have a good experience. Closes too early. Unable to drop off second load they were closedCame back on the morning still u able to get in. Had to pay for truck an extra day.
Cleanliness great staff I would recommend. I’ve been a return customer for Several yearsMonica has great customer service.
Bussines hours open too late if you need to pick up tools
This place could get 5 stars but if you work you can never get into your unit. They really need to chang their hours from 7am to 7pm at least. Im sure they could get more people to stay. Because Public storage hours are more accessible.
Im a very happy coustomer
I used this place while I was getting out of the military. The people there were friendly and easy to work with. Very helpful and often asked me why I always used the front entrance instead of the back that was closest to my unit on the second floor haha.. Anyways its a great place climate controlled, you have a code to access entrance and to use elevator. You provide your own lock of course. When it came time for the moving company to move my stuff they stayed a little longer after hours to make sure the movers finished on time. I will miss doing business with this place. Highly recommended thanks Nova Storage
Great customer service Ricardo 👍
The office staff is amazing!! Monica rocks!! Its a family oriented friendly place. Each season the office is decorated in celebration. The bldg is nice and clean and secure. I highly recommend this location 😁
From the moment we arrived to Nova storage, the experience was phenomenal. The moment we received the confirmation phone call until my partner and I exited the facility Marie and Mario were fabulous. The prices rock, the storage space rock, most importantly the staff rock!!! I will recommend this facility to all my friends and family members.
Excellent service by Anna and David... Very friendly and helpful.
Best Storage Facility in Southern California. They will reason with you when in need. The Staff Is A Five 🌟 rate.Love you guys!!!
It does its purpose, wish they had longer hours of op. To be able to access things past 5p.
The staff is friendly and helpful.
Ok
Great price and place for storage!! But they always open late and close so early so I had to give them 3 stars ): hard to get things done like that
Well lit, clean, and secure storage space. 😊 excellent staff.
Security is awesome, great staff that works at the location. I recommend this place to anyone that wants a storage unit.
My 2nd month renting and the people there are great.
The manager Monica is very helpful and polite the lowest price storage I found in LA
The service has went down and I like the very first previous owner before storquest. The prices are too expensive
This Storage Place is very clean. And that is important to me..Well lit💡🔦should be More security 👮👮
Great place well secured, prices can improve.
All ways clean. My Things are Dry /secure.
Not so friendly staff
Clean and Safe
Thank you
Clean storage
Excellent affordable prices good customer service
This place has a wonderful attention I recommend it is the best of all the storages it has a Maneger that gives you the best attention and always of good character the place has a lot of security and very well lit
I recommend the lady monica to attend them 100 friendly
They are crap they treat you in a bad temper and they never explain exactly the entrance and solid schedule and they change it when they feel like it without notifying you
Very good excellent service