Very smooth onboarding process, organized office, well-lit storage spaces. Staff patrols the floors to make sure the hallways are clean and safe. I was able to pack up some of my stuff to ship cross-country. The best Extra Space Storage location I have used!

Ample parking, clean, cool and most importantly opened Sundays and until 10:00pm! This is one of the only storage units in Hollywood that has late hours and is opened on Sunday. Customer service is great - highly recommend!

I received a call from Beth the assistant manager to confirm and actually correct what I had reserved…which was a parking spot, not a storage.Beth was so kind with every question that I asked, she went over everything clearly and patiently.Beth truly knows how to provide an excellent customer service.If every ExtraSpace Storage representative/ employee is like Beth…I see nothing but success.Thank you Beth!!

I spoke with Beth, she was so helpful and took the time to address my needs for a secure storage space. She really made me feel comfortable with and good about my decision to rent a unit from Extra Space. Super professional and excellent customer service. Thank you Beth!

Susie was incredible she made the process seamless. She answered every question we had with ease and it literally took 20 minutes from start to finish. I highly recommend this facility and Susie is the best!!

5 Stars Thanks for making sure I was all set Beth!

Susie is so accommodating, helpful and sweet! A rare treat and delight - especially when navigating the storage experience. She makes it easy and meets all question with ease. Thanks for your help, appreciate you!

Could not recommend this place enough. I needed storage for a month while I moved out of one place and my new place was being renovated. Susie was so accommodating. Originally I had booked a smaller unit and it was on the second floor. She got me a bigger unit on the first floor and there was a first month special. She was super communicative and very helpful. Such an easy process and the security made me feel at ease storing my stuff there. Highly recommend!

The storage game has changed! Entirely dedicated and helpful staff at multiple locations willing to help you get into any other extraspace storage unit. This company and its people are awesome. The space itself is extremely well kept, fresh paint, fresh refreshed floors, clean massive dent free unit. Door rolled easily without struggle. Temperature is nice. No issues with keypads/entry/exit. Best of all is the HOURS. 10pm!!!!!! go AFTER WORK!! absolutely amazing new take on storage. Been storing at public storage since the 80s and I dont think Ill ever go back. Pricing was fair and may not be the cheapest but with 10pm gate hours makes it worth paying almost double in my opinion. Will definitely rent from again as I had 0 issues taking them up on their no obligation hassle free first month free deal while I was moving. Absolutely won a life long customer here with how they handled everything. While your calling around getting quotes, please take a moment and think about how a 10pm access cutoff would change things. Absolute life saver for me. Rent from Extra Space, you wont be sorry.-honest personal review, not paid or compensated in any way, just honestly blown away with the entire process from start to end.

Susie was SOOO helpful and thorough! She answered all of my questions and was so kind! I would recommend this center 10 times over!

Susie has been so incredibly helpful! She was attentive and really helped me feel confident about my storage space. I couldn’t have asked for a better person to walk me through the move out process.

Beth has the most amazing service!!!! I love this place!

Ms. Losee was a great assistance to me with getting a new unit. She was even doing a great job of assisting me and another concerned tenant at the same time.

Beth was the best! Made the whole experience very smooth. Such a pleasant personality to deal with! Thank you for everything :)

I’ve been storing thing here with my company for the last three years, Beth and Susie are amazing!

Always helpful, thorough and kind. I have NO complaints. They made everything simple and have always been considerate of customer needs. Thanks ladies for everything!

Beth was AWESOME and VERY HELPFUL!! Great experience... THANKS

First time ever storing my things, experience here was amazing. Beth made the process easy and stress free which is exactly what I needed. Thanks Beth!

Stayed here temporarily before moving back to New York. The customer service I experienced here was superb. I apologize if Im wrong with their names but, I believe it was Susie and Beth?? They were so friendly and helpful and made the whole process a breeze. The place is spotless too which is so important to me. If I ever need storage again, I will definitely be using Extra Space!

I have had a great experience over the years here at the Extra Space Storage at 5825 Santa Monica Blvd. The facility is always clean and organized and the staff is super-helpful (Suzie and Beth, that means YOU!)I couldn’t run my business effectively without the 24/7 access and secure storage.I would definitely recommend!

Beth did great! Very friendly and personable. The place is clean, great location, terrific service - thanks Beth😎

Beth assisted me with the selection of an adequate space incl determination of size according to our storage needs.Beths friendly, detail minded information and compassionate response made a hectic, stressful relocation manageable and less overwhelming. Thank you Beth!

Best storage building I been ..verry clean...Beth is awesome always helpful and nice..

Beth was amazing!!!! We were going to look at and compare other storage facilities but once we met her it was one and done: saved us a whole day. She is awesome!!

Beth is the best! She is the storage Guru. She helped me find everything I need and she’s awesome!

Had very good customer service, walked me thru everything.. beth was great . She really made me feel that my stuff would be safe here and not to mention she made me feel welcomed

Beth was very helpful and helped me close out my account once my unit was no longer needed

This is my second time using Extra Space Storage, my first experience was exceptional because of Beth and overall how they run their business. Safe, clean and accessible. My second experience is just as great and even better again because of Beth. Beth is a great person, she makes the experience great on a human level, getting through the process is enjoyable because I didn’t feel like I was talking to a robot, a programmed person. She’s kind, relatable and you can tell has a good heart and genuine care about your needs. She’s a great communicator and the best part about choosing Extra Space Storage to store my property. Thank you Beth.

Beth Losee help me a lot and has good customer service

Beth was absolutely fantastic and helped me in every way she could. The facility is great and clean!

Beth and Scot were the most awesome managers! Love you all and thank you for your support!!

Beth offers a spectacular service thanks for your attention God bless you !!

This was my first storage rental experience and Beth was extremely helpful throughout the entire process. Thank you so much Beth!

The customer service I received at this place is top notch! They have a wide variety of units to choose from at very fair prices. I would highly recommend Extra Space Storage to anyone in the LA area!

Beth was wonderful over the phone helping with figuring out a solution for missing keys on a time crunch. 100% would use Extra Space Storage again.

Couldn’t have asked for a better experience. I called on a whim and ended up signing up the same day. From the first call to showing up on property the customer service was more than what I have come to expect from businesses. Beth went over all the details of the property and the terms when I arrived, which she did so while on her lunch break and did it all with a smile. It says a lot about a place where their employees are genuinely happy to be there rather than appear to be...I felt absolutely comfortable and had no worries inquiring about anything. Beth even offered and attempted to help fix my lock that I couldn’t manage to reset. (Again while on her lunch break and personal time, something not required or expected but very much so appreciated. It’s nice to know that the pandemic hasn’t effected everything especially in the customer service department. I would definitely recommend this location to others and would suggest it as my first choice. Not to mention but am, the first month is free! Again couldn’t ask for a better experience.

My bf and I came here yesterday to rent a 10 by 10, and Beth was extremely professional, friendly and thorough in her explanation of what to expect. 5 stars also for a clean, well-kept and spotless facility. I highly recommend renting a storage unit here.

By far the best storage in the area . This place is always super clean and well maintained. Employees are always upbeat and friendly and go out of their way to help. Susie always goes above and beyond to make sure i am satisfied customer . I recommend anyone to store here .

Susie was great, communicated very well.The process was very smooth.

Beth and susie are great.

Just changed my review. This place wouldn’t even call me back before increasing my rate. They claim they have the best rate yet increased it to 280 with no notice and this place has no air conditioning so not sure what it’s being increased for. Def going to look around for somewhere else that won’t just charge me more because my stuff is already there. What a shame. I had a 5 star review when I first moved there.

Susie and Beth are customer service pros. Their understanding of my needs exceeded my expectations. They keep the facility immaculate and personally offer you a dolly when needed. Overall they represent Extra Space Storage business culture beautifully. Six Stars are deserved ⭐️⭐️⭐️⭐️⭐️⭐️

Beth was very friendly and got us a great unit!

Beth and Susana were such a great help Beth she was very knowledgeable great customer service five star rate

Beth was awesome!!! AND SHES FROM NY!! :)

Beth is great! Xtras space is great!

Great facility, clean and secure. The front desk staff was incredibly helpful and knowledgable.

These guys are great! Very friendly and happy to help. Highly recommend!

Beth was so helpful and kind

Great value, safe, clean, convenient, most of all SUPERB service - especially the manager Beth L!!

I highly recommend this location.I used extra storage in the past.And this location is great.Easy to access and to get out.Beth was very helpful over the phone.Susie walked me through the unit and assisted me with the contract. She was very professional and gentle.

Beth is dope! Great service.

My experience with Extra Space has been Great !..... Susie and Beth are always readily available with professionalism and a warm smile., Everything from billing, hours of access, size and location of my storage unit, all the way through to how well kept the building and property is maintained has added up to a completely positive reflection for me.,,also, Christiana (who I only see occasionally), shes a nother great team player at Extra Space, always kind, and willing to assist with what ever is needed, she has also left a very well deserved, lasting impression on me...So over all, I Salute the Extra Space Team...for a very warm and well running operation,God bless you, and your family and friends 🙏

Beth & Susie are the best! They even put our boxes in storage for us! I love them! The best storage ever!

I have dealt with Ms. Susie for the past 4-5 years! This woman has been so professional and dedicated to calling me prior to my due date... About 2 years ago I resign from my job to complete my Bachelors in psychology and have struggled at the end of the semester due to financial aid and specially Covid-19. I feel behind for about 2 months which almost resulted in my unit being put into auction... She and Beth were very patient with me and went above and beyond staying in touch with me and assuring my things were okay!Ive seen many units with RED locks recently and in no way does it seem like these ladies are looking to make it more difficult for guest during these hard times!!! I am happy to have my things at this facility with authentically professional and helpful people.

Ive been a customer at this location for several years and its really top notch! I receive regular deliveries/shipments and my packages always find their home. Its extra clean and always smells like they recently mopped. Beth and Susie run the joint and theyre amazing! Thank you!

Just great ..Beth is the best. Give more money 😉

Beth and Susie are the two coolest extra space employees I’ve ever come across. So fun, funny and helpful. I wish every extra space location had a Beth and a Susie.

Beth did a wonderful job very good person and good at what she does.

This is a great facility! Always clean and tidy which is a comfort. Beth and Susie are always great - both friendly, helpful and professional. Thanks ladies for helping us out when we need it!

Covid times are crazy for all of us, and Im a long-time customer who has always paid I think however The Beat Goes On at Extra Space Storage and the place is clean and well-run and and everything that it always has been for me.Susie and Beth deserve the highest accolades for listening and being kind and patient through my recent Rocky Road! I still feel like a valued customer whose business is appreciated and it is just really nice to talk to someone who will help you get it together while maintaining a warm and friendly demeanor. While it has always been good to do business with Extra Space Storage, it is Susie and Beth who are your front-line workers and making it a good experience for me while I am trying to put my financial life back together.

Beth was very helpful and informative!

Beth was stellar in customer service at Extraspace Storage today as well as other days she has helped me. This location has been my fav so far.

Beth made this super easy. Appreciate y’all!

Amazing help and service, Thanks Beth!

I couldn’t decide on which storage facility i felt most comfortable at, but once I walked in and Beth helped me she put me right at ease. I feel great about my decision. Beth was wonderful to talk to and super helpful with all of my questions!

Beth is by far the coolest, most KIND person. She is super generous and she was incredibly thorough as she helped me sort things out. THANK YOU A MILLION BETH!!! I have trust in this company because of her. 🌸

Beth is da GOAT 🐐 Above & Beyond!

Today I was forced to rent a storage facility and I’ve never done this before and when I arrived I met the manager Suzie and coworker Beth, I was taken back by their professionalism, sanitary practices and deep knowledge of the facility. That coupled with their incredible customer service has made me a customer for life. I will always come back for my storage need thanks to Beth and Suzie. Congrats to hiring such a great team.

Beth and Susie are always amazing. Super helpful and accommodating

Beth and Susie are the best! They know the storage business inside and out. They are BEYOND helpful and accommodating. The facility is easy access, clean and safe. Many thanks to both of them! ❤️

Beth and Susie at Extra Space took the time and had the patience to find and secure for us the best storage space at a crucial time and also found us a parking space at their facility. I can thank them enough for their kindness and professional expertise. They made something that we anticipated being difficult extremely easy and satisfying. Curtis Roberts

Susie is of so much help with anything regarding my storage. Her and Beth are very helpful anytime I have any questions. The storage hallways always look clean and there is always dollies available.

5 start? 2 star?Nope I have not been wowed in at least 2 to 3 years.. customer service is a thing of the past online reviews 5 star rating is not even close to what this young experience manager of this attention to detail, clean and customer service should be part of this companys trainer she wowed me and had the opportunity to even sweep and place my lock ready to gO.. handles more than one guest at a time a has us go on field trips all together 6 feet.. please without fail dont just look around look at the person watching and managing yOur items.. she needs to be a area supervisor.. she can train tHem and the look at mission statemenT and The goal wAs achieved and beyond... dont let this one get away.... I guarantee Youll store your property here...🙏

Susie and Beth are extremely professional and diligent in their efforts and have been a delight to work with on our numerous projects which have required various short and long term rental agreements. They always anticipate our needs and have accommodated us in a variety of ways over the years. Highly recommended.

Beth and Susie helped me out of a bind today, they quickly fixed my issue and went above and beyond with their professionalism, courtesy, expedience and kindness.

Beth was so helpful and did her best to make sure I got a great unit and a great deal.

Beth is amazing she made me very comfortable and happy with my decision to come to the storage facility!

Susie found me a deal that worked for me, was completely transparent, and was not AT ALL pushy. It was so different from all of the other places I have called for storage. Because of her helping me, I found something that worked for me at a price I could afford - and it wasnt even at her location because she just wanted to help me. I will be heading to Glendale tomorrow to chat with the staff at that location and hope they will be as wonderful as Susie. She is a fantastic reflection of your hiring practices.

We had to look into leasing out a storage unit since we are moving and it was our first time. Beth was super friendly and showed us the available units. She was very accommodating and explained everything through and through. Would definitely recommend this place.

Great experience. Beth was very helpful and quick renting a unit to me.

Susie was so extremely helpful,sweet and compassionate . The whole process was quick and easy and ready to load in no time.

Beth and Susie are the best!! They have been extremely helpful!I highly recommend this place. It’s very clean, safe and easy to use.

BETH WAS WAY MORE THAN HELPFULAMAZING SERVESPERFECT COMMUNICATIONVERY CARING AND ON POINTKNEW WHAT SHE WAS DOINGGOT MY STORAGE WITHIN 30 MINS

Very helpful staff. Great prices. Secure and clean.

Just moving out, I’ve been over two years....Beth and Susie have been amazing! I will definitely recommend this place! Always clean inside and out! Thanks! I’ll be back if I find the need to store again!!!

Where are you politely help me right away but a little expensive

Beth and Susie are AMAZING....couldn’t ask for two nicer people. And this place is always spotless. Will definitely recommend!! Thanks girls!!!

Very helpful, especially when I had to move on very short notice due to covid and store my stuff a lot longer than expected. I would definitely store stuff here again!

SUPER CONVENIENT AND GREAT STAFF. BETH IS THE TRUTH!

Great service. The manager Susie is great . Friendly and warm. I recommend everyone to rent here and forget the orange guys. Trust me you won’t have any regrets.

Beth was great and made the whole process painless and quick! Ive never set up a storage unit before and she was incredibly helpful and patient with me. Fully recommend

Fast speedy service Beth was amazing and a joy to speak with!

Susie and Beth are the best! They are always super helpful w coordinating our business needs through our storage unit. Couldn’t ask forBetter customer service and clean, easy to access units.

Customer service is awesome, Beth was so helpful in everything I asked for.

Very quick and professional service. I leased a unit with Beth over the phone and then was able to move in the same day! Very convenience and safe place to keep my stuff. The ceilings are super high so if you can bring in tall shelves then you can store a lot of stuff in it!

LOVE BETH!!!!! She was the best! So nice and friendly. Super helpful

Beth shines bright! Truly goes the extra 10,000 miles to make storage simple, personal and friendly! TOUCHDOWN!!!!!

Great experience as always all staff is friendly and helpful

Beth is very helpful for first time users