user
Professional Marine Services Inc
4801 Poplar Level Rd, Louisville, KY 40213, United States
Appearance
Professional Marine Services Inc
Comments
Be
Review №1

Well where to start, they did a head gasket cam shaft on my boat. In the process I believe they broke my carburetor (like metal casting broken). But cant prove that. I can however prove they never set timing correctly in distributor, or even tighten the valve cover! They were finger loose. The front pulley, that runs all the belts, they left loose. And yes to remove head they would have that off. Personally will never use this shop, they are beyond under quality of a guy name job in a oversize shed.

Da
Review №2

Been going there for a few years now. Service is great. Friendly workers. They make you feel welcome and confident the work is gonna be done right.

Wi
Review №3

Excellent fast service for a reasonable price.

Je
Review №4

Great work done at a fair price. The customer service was outstanding. Will be going back should I have any issues in the future.

Da
Review №5

They had the parts I needed.

Au
Review №6

Honest, fast and right the first time!!!I’ve taken a few boats all around Kentucky to different shops and this one is #1 in my books.

An
Review №7

I brought my boat to them earlier this summer to get a tune up.They did a fantastic job of explaining the issues with the motor and boat.They will always get my business and very happy with their services.

Mi
Review №8

Bought air horn for my boat.

Do
Review №9

I have always received great service!

Sh
Review №10

The Monday before Labor Day- Boat will not work, I called around, found this place and tried it because of good reviews and Mercruiser repair facility. Boy was I glad I did, They got me running in two days- in and out the week everyone wants to be fixed. First time using them, Was a punctured fuel line, very honest and very good, I would give them 10 stars for what they did but it only allows for 5- all my business going forward is theirs.

Ri
Review №11

As the name says, Professional service. After trying several other boat and trailer service shops was advertised to try. Have used several times and always have been satisfied. Today the went so far as to honor warranty even though it was expired l, since I had not had opportunity to use boat last year.

Ni
Review №12

Fixed my motor in a timely fashion, at a reasonable price when no one else could

pl
Review №13

I had them installed a new motor for me and they couldnt even do that right. I had to tell them how to install it WOW read the instructions . It is a tiller handel and they cant put it together right I even took it back and still cant get it right I will have to pay someone else to do it. Dont walk away from here RUN AWAY FROM HERE.

Ti
Review №14

Good Customer Service, Honest, Fair, Quality Work, Reasonable Timing.

Be
Review №15

Excellent service. Honest.

Ho
Review №16

Professional marine has worked on several boats for me over the last 17 years, great people to deal with good people.

Re
Review №17

Very informative & helpful! If we ever need more work done, this is the place for us!

Go
Review №18

Bill and his team are just awesome. They go above and beyond for there customers. I will never ever go anywhere else. Im a customer for life.

Mi
Review №19

The knowledge they have was worth the time and bridge tolls. Im glad I found someone I can trust to help me with marine parts..

Za
Review №20

Very helpful. Staff has in depth knowledge of outboard motor.

Je
Review №21

Only place I will take my boat!

Co
Review №22

Honest fast affordable service

Br
Review №23

Has used parts for very reasonable prices. Staff is very knowledgeable and honest.

Cl
Review №24

Outstanding Customer Service, excellent customer communications and cheerful attitude. Short version of the story, bought a used boat I was promised by Lake Cumberland Marine was in excellent shape, compression check OK, etc. Boat ran. Once. After it died, I was told to go to these guys by Bass Pro in Clarksville. I owe Gene at Bass Pro a big one.Bill, Biggen and the crew at Professional marine were outstanding. They told me WHO in Kentucky would have new motors after diagnosing mine as terminal. I bought a motor, they hung and rigged it, and then fixed a slight problem afterwards efficiently and professionally. They called throughout the process, met their initial timeline and kept me informed the whole way.Additionally, I noticed as I wandered their showroom a few tiems that they not only have a great selection of new gear people could require for maintaining and keeping your boat up to snuff, they have used items as well that you may not find elsewhere.Give them a shout if you need something. Id bet a cold beverage that if they do NOT have it, they know where to get it.Excellent Job by all concerned.I know whos doing the maintenance on my boat henceforth.

Gr
Review №25

Professional! Just like the name! Informative trustworthy and very competitive repair cost.

Pa
Review №26

I could not be more pleased.....teriffic

Ba
Review №27

Great people...and the best around town hands down!!!!

Mi
Review №28

Good marine mechanics

Ma
Review №29

Helpful and well informed folks

Al
Review №30

These guys are real pros, I wouldnt trust anyone else with my boat.

Dz
Review №31

To take 2 screws of starter charged me 2 and half hours . They are overpriced and nowhere near professional

De
Review №32

Great service.

Ro
Review №33

Knowledgeable and Professional service

Gr
Review №34

Cant nobody touch my boat but them

To
Review №35

Very professional an noligiable

Information
2 Photos
35 Comments
4.7 Rating
  • Address:4801 Poplar Level Rd, Louisville, KY 40213, United States
  • Site:http://professionalmarineservice.net/
  • Phone:+1 502-966-0046
Categories
  • Boat dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–5PM
  • Wednesday:8:30AM–5PM
  • Thursday:8:30AM–5PM
  • Friday:8:30AM–5PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations