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Yamaha of Louisville
400 N English Station Rd, Louisville, KY 40223, United States
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Yamaha of Louisville
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Do
Review №1

This was again another great experience. They have some of the best customer service and workmanship Ive dealt with. I appreciate them very much.

GH
Review №2

Bought a nice used Yamaha XSR900 on 1/8/21. I dealt with Scott. I had been in touch with him a few weeks prior just setting things up before I was able to make the 3 hour trip after the holidays. No surprises. Nice guy and fun to talk bikes with. Other staff I encountered were friendly as well. This is a nice facility. I was in and out in probably an hour. So far I think I got a great bike. I would recommend Yamaha of Louisville.

Al
Review №3

I came in to put a deposit on a 2022 Waverunner and spoke with both Jason the owner and Jason Sutter and they are very friendly. They provided all the information I needed to make the best choice for how tall I am. This was especially helpful now when there arent any models in the showroom to sit on for comparison. We also stopped by the parts department and Inga was very helpful as well. I also appreciate the follow up calls to make sure I got all my questions answered. It is great to have a local shop for maintenance and I would definitely recommend this dealership to anyone.

Al
Review №4

Very helpful always have been very fair with repairs.

De
Review №5

Great dealership. I purchased a new Yamaha boat and have always been treated with honesty and respect. Jason & Inga are great people.

De
Review №6

Didnt have there inventory updated... didnt have anything to look at. Salesman was nice but he wasnt selling me anything because they had nothing to sell.

Do
Review №7

Called to ask a simple question and the person who answer was being smart and hateful when I ask a simple question then hung up on me… definitely will not get my business

Tr
Review №8

Overall great service. Quick and painless sales process.

As
Review №9

Knowledgeable and friendly people there to answer all my questions! Display floor is clean and easy to locate items. Service department on sight for fixing issues! Parts orders easily purchased with no headaches! My go to place for all yamaha Suzuki and Polaris needs!

Ri
Review №10

Went only for oil and filter, however I was amazed at getting just what I was looking for with quick and polite service. Thank you so much!

Br
Review №11

Do not back their warranty! Very aggravating!

Qu
Review №12

Beautiful store

Bo
Review №13

I brought my bike in for service and they replaced a good battery. The first thing I did when the bike didnt turn over was check the battery. It turned out the clutch switch was disconnected. I called to complain and asked for my good battery back and was told they threw it out. That was my property. They gave me the bones they replaced why not the bad battery? I called back a year later after a prolonged illness and asked them to refund me the approx 100 dollars they charged me for a new battery I didnt need. I was told I waited too long. The amount of time that has passed does not absolve them from cheating people. I had a miserable conversation with the owner who said, Youve had that battery for a year. That makes no sense to anyone but her. My old battery was good. This is crooked behavior or incompetent techs. I will never use them again. I take my bike to RetroCycle now and he is honest. Shame on you people. You ripped me off and made excuses not to pay.

Ja
Review №14

Very friendly! Great Service!

Su
Review №15

First time experience here after moving to Southern Indiana about 2 1/2 years ago. I have a 2005 V-Star and they replaced my tires (first time) front and back along with the inner tubes and rebuilt the carb that had gotten a little gunky. They were friendly and upfront about costs. I ended up needing an additional part that they didnt notice at first and they called me to confirm before replacing. My bike runs like a new bike now! Thanks you, Inga, and everyone else in the Service Department for a great first time experience! I will definitely be back!

Ke
Review №16

Excellent servicesCarrier Marine Services

St
Review №17

Brought my Waverunner to get winterized. And my Victory Croos Country motorcycle for a clutch cable. Troy in service had both services done in a couple hours!!!! Every time that I walk into Yamaha of Louisville I feel that they care about us customers.... Service, Parts, Sales!!!! Thats why Ive bought jetskis, motorcycles, atvs, slingshot!!!!Thanks Jason, Inge, Troy, Steve, Scott, Joey, Wayne, Jonathan, Jason

Pr
Review №18

Have been dealing with these guys for several years now and do not plan on shopping anywhere else! Their service department is great also, upfront, honest, and quick! They have several salesman who are very laid back, dont want that? DEAL DIRECTLY WITH THE OWNER! They have great financing options for ALL credit types! VERY clean facility! If you buy anywhere else, huge mistake!

Ed
Review №19

Good friendly place to purchase a utv.

Ma
Review №20

Great dealership with a great selection! Awesome and very helpful staff! Definitely recommend checking them out for your power sport equipment needs.

Da
Review №21

Great Place

Ja
Review №22

Great service dept. A lot of cool bikes. Have treated me well.

Ma
Review №23

Excellent selection of preowned inventory. Friendly knowledgeable sales staff.

Mi
Review №24

I just bought a Polaris Sportsman from Scott. The service was exceptional and I got a great deal. They also had all of the accessories that a first time buyer needs. Ill be back!

JD
Review №25

Awesome dealership. Smoothest purchase Ive ever made. Bought two toys and got a great deal from Jason. Sales price, financing, and intro to the toys was smooth as possible. No pressure to buy even though they were busy with plenty of customers. Highly recommend!

ad
Review №26

Everybody there from the owner Jason to to the service Manager Troy to the parts guys are super helpful. Prices are good, service is great, and its nice when you walk in and they remember you by name and treat you like family. Much more of a friendly shop without the corporate high pressure to buy type feel you get when you walk into other shops.

Ja
Review №27

These guys are great. Jason Suter is a terrific salesman. We purchased our Polaris Slingshot on Saturday and everything went smooth. No complaints. The service/parts department is one of the best I have ever seen. Great group of guys to work with.. Will buy from them again.

Ty
Review №28

Just purchased a new 2016 Victory Cross Country from these guys and had an amazing experience. There was zero pressure from the sales staff. They also took the time to talk to me and help me look at all the different options. I have been to plenty other dealerships, but this place is my new home. I suggest if nothing else, take the time to stop in and just look around. These guys are great. I am truly a huge fan.

La
Review №29

We live in Cincinnati and the dealer around us (cycle specialties) has always been a real ass to deal with and I got a hold of Jason at Yamaha of Louisville and within half an hour, we made and offer and came to a agreement. The next morning he got all the information together and within a half hour got it all together. Driving 2 hours one way for a total of 4 hour trip was well worth it! Jason the sales guy was awesome and went on 4 laps with me around the parking lot since I had never pulled a trailer before so I could try to get comfortable before my 2 hour drive home. It was absolutely painless and the best experience purchasing something Ive had. Would highly highly recommend them.

rs
Review №30

Fantastic place to shop for a new bike and to ask questions and get help for a bike you already own. I worked with Steve Alan in sales and hes one of the most laid back, knowledgeable, and helpful salesmen Ive ever worked with. They have a great variety of bikes to look at and to get a feel for. My experience with all the other employees, as well as the owner, has been extremely positive as well. I highly recommend this establishment!

Al
Review №31

I recently purchase a Yamaha V-Star from Yamaha Of Louisville. I must say it was a very pleasant experience. I felt really pressured at other dealerships Ive been in but not Yamaha of Louisville.. Their sales team was very laid back and helpful. The bike I purchased was used, a local trade that had been serviced by Yamaha of Louisville. The price they gave me was awesome! I had searched other dealerships as well as craigslist and found nothing to compare to the deal I got. Very Pleased! Thanks Yamaha of Louisville!

Ro
Review №32

I called and got the information, went out and had my scooter fast.They are nice in sales and I will see setvice next week to install a windscreen.Very friendly and willing to help you out.They are a good bunch.

Ka
Review №33

Friendly sales people.

Ca
Review №34

My husband and I pass this place all the time and we finally stopped in. We LOVED our visit and hope to go back and purchase a Slingshot!

Je
Review №35

Excellent staff! Very friendly and extremely knowledgeable sales staff. Zero pressure. Lots of great talk. Hoping to buy one of those beautiful Victory motorcycles one day!

Wa
Review №36

GREAT PEOPLE. GREAT PLACE

Ch
Review №37

Friendly and informed... What more could you want? Oh, and slick bikes!

Ti
Review №38

Yamaha of Louisville was very helpful for me while riding through Kentucky with friends on a trip to Alabama. Everyone I came in contact with was fantastic! Thank you Inga and team!

Ja
Review №39

Great experience every time

DA
Review №40

Bought 2 bikes off of them last week was very easy to work with and nice. Thanks you guys

Ma
Review №41

I really enjoyed talking to the Sales Staff. Very knowledgeable salesmen. I will definitely do business with them.

Du
Review №42

Great service and sales staff. Honest and helpful. Brought in jetski on a Tuesday for service and had it back the next day.

La
Review №43

Always trust my Slingshot to these folks. Very professional and friendly.

Bo
Review №44

What an experience! Purchased my SLINGY here and the staff is amazing. Service Department performed first oil change, arrived and complete in less than an hour. Great place to purchase your FUN toy!!!

Na
Review №45

Prices are expensive but staff are extremely friendly and family-oriented. kid friendly environment as well to an extent we had an excellent experience and will continue shopping with Yamaha of Louisville easy in-and-out access from the main street but at times traffic can be extremely heavy making it difficult to access.

To
Review №46

Ive known the owner (Jason) for several years. Jasons dealership sells new Yamaha & Victory motorcycles, along with the Polaris Slingshot. He also sells new ATVs and Side-by-sides, as well as Yamaha Jet Boats and Wave Runners.His wife ( Inga) runs a great service / parts department. Troy is their service manager.

Jo
Review №47

Had a flat tire in Jeffersonville Indiana 1000 miles into a 2300 mile trip on my Yamaha Venture, a member of Venture Riders and the VP of the local STAR chapter contacted the owner of the Yamaha Shop that night. The next morning the owner went in early and made sure he had a tire for me and then got me in the shop first thing. I was not too happy with the price of the tire since I usually order mine online however I was very relieved that they had one. I bought several items while I was there and almost left with a new Venture (would have delayed my trip too much but it was a fantastic deal if I had) the sales and service folks were great. The owner’s wife even gave me a T-shirt and the whole ordeal only set me back 4 hours.

Ke
Review №48

The folks have gone out of there way to accommodate me. They have top notch service.

Do
Review №49

Awesome place. Great people, fast and courteous.

Da
Review №50

Everyone who works here is super nice and very knowledgeable about motorcycles. Great selection of bikes.

Su
Review №51

Nice big place lots of options

Jo
Review №52

Very helpful and knowledgeable parts staff. Both guys were very informative and pointed me to better option than I was looking at.

Le
Review №53

Wonderful place. Nice people..lots of grown up toys.

Da
Review №54

Great service with OUTSTANDING staff!

An
Review №55

Just bought a new bike from them and the service is awesome and all the staff is really friendly and knowledge. Highly recommend them!

Ke
Review №56

They seem to always have exactly what I need

Do
Review №57

Took waverunner in after impeller sucked up rope and stalled, fearing the worst. Service worked it in despite other obviously bigger jobs, got me back onto the water with very reasonable service/labor charge. Felt I was dealt with very fairly for a small job.

Jo
Review №58

Steve is a very honest and helpful salesman. Recommend him to anyone seeking assistance with their new ATV, watercraft, or accesories.

Ja
Review №59

Great service

Ja
Review №60

Excellent dealer to do business with. Highly recommend if your shopping for a motorcycle, boat, or atv

Je
Review №61

Horrible customer service. Ive tried to schedule service with Inge a few times and she keeps telling me to take my RZR to the place were I purchased my RZR. I called back in June to schedule factory recall and she said she would put me on the list with 90 ahead of me. As of 9/2018 i still havent heard back from her.

Ke
Review №62

Delt with Jason Garner, the owner, great guy with no pressure. Been going here for years, they go above and beyond to help.

Sm
Review №63

Great staff, and service Dept.got a really good Deal on a new Yamaha Raider.

Aa
Review №64

Took an awesome demo ride! Thanks guys!

br
Review №65

Our new 2014 FZR waverrunner had 32 hours on it and the motor blew up...Going to do a full motor replacement under warranty..bad news is it is on back order...missed many weeks of riding season. Inga in service is very nice and helpful. Things happen but it seems YAMAHA is standing behind it and doing what is right. I am in the market for a new boat as well this Feb at boat show and will speak with Steve about adding another Yamaha..

Ru
Review №66

THIS IS MY YAMAHA DEALER OF CHOICE, JASON AND HIS STAFF ARE THE BEST IN TOWN

Da
Review №67

Very helpful and knowledgeable, would buy there again.

Ga
Review №68

Took my RM 250 there because it wouldnt start. It sometimes had a spark and sometimes didnt and I wasnt sure what was wrong with it. Took it down there and the guy at the service department said it would take between 1-2 weeks. They had the bike for 3 weeks! To make matters worse, when I got my bike home and went to start it, it wouldnt start! Several others tried too and they couldnt get it started either. Cost me almost $200 and 3 weeks for them to fix my bike. I am never using them again and I warn you to never use them either

Da
Review №69

Nice folks and reasonable prices

Da
Review №70

I bought my first motorcycle here. The staff was friendly, helpful, and made sure I was familiar enough with the bike before I rode off.

Ad
Review №71

Always fun to wander through but takes forever to get a bike in for service. Plan ahead

No
Review №72

They wanted $865 for a fuel pump that costs $80 everywhere else. What a bunch of thieves.

Ma
Review №73

Slow but good service department

Ma
Review №74

Dropped my bike off to have frame sliders installed (simple stuff) took the fairings off to make it easier on them.. Called me two weeks later saying they couldnt install the sliders didnt have the tools to do it & charged me $200 for putting the fairings back on.... Seriously!? DONT GO HERE!!! S&S MARINE AND CYCLE in Clarksville got the job done quick and painless... lesson learned.

Th
Review №75

Attentive, flexible, and fulfills the commitments made.

Ma
Review №76

Worst place to go to to order things. They are really rude I would never send anyone there to get things. I ordered a part in the 22ND of April they tell me my part will be there by Wed then someone else tell me my part will be their on the 6of may then another person tell me my part is not being made at all so it will be a while. This place is horrible

fi
Review №77

Dirt bikes clean good employes

Ar
Review №78

Excellent sales department from Steve Allen

Ro
Review №79

Friendly, knowledgeable staff. Low pressure.

Pa
Review №80

Great customer service.

Jo
Review №81

Fantastic bikes and friendly employees

Cu
Review №82

Great sales and service team

Ch
Review №83

Always very helpful!

Va
Review №84

Beautiful bikes!

Bu
Review №85

Always treated good

KE
Review №86

Let the good times roll

me
Review №87

Great experience!!

Ed
Review №88

Great parts

Me
Review №89

Loved it, nice people

Th
Review №90

Very nice elegant

Ji
Review №91

They can help!!

te
Review №92

Super helpful staff

Bu
Review №93

Nice toys

Ke
Review №94

Awesome dealership

Je
Review №95

Ehh

Information
100 Photos
95 Comments
4.5 Rating
  • Address:400 N English Station Rd, Louisville, KY 40223, United States
  • Site:http://yamahaoflouisville.com/
  • Phone:+1 502-254-1188
Categories
  • Boat dealer
  • Motorcycle dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–4PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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