Awesome customer services and attention to detail. Just bought a virtual pinball machine for Christmas and could not have asked for better service. The Custom Multicades team built, packed, crated and sent a great pinball machine and followed up with outstanding service.

If anybody is in the market for a pinball machine this is the place to go! The customer service was incredible! I had a custom virtual pinball machine made with custom graphics and it turned out perfect! From first contact all the way to delivery everything went smooth. We love the machine

Great service and very responsive. Owners are great to work as well.

The arcade games they build are great! Their attention to detail is awesome as well. The customer service is superb! They answer their phone anytime you call and are very professional!

Great family owned local business. We ordered a virtual pinball machine and display case from them and they were top notch during the entire process. Excellent customer service, responded to my many, many questions about the machine in a timely and courteously fashion, since we could not make it across the state to see in person before purchase. They even delivered and set up the machine themselves. Happy to support a local family run business like this!

I purchased the 1081 pinball from this place, and it is fantastic!!!! I play it everyday, and it never gets boring. These people are excellent to work with, and everything went smooth with my purchase and delivery. They also went the extra mile, and added the custom graphics I wanted to place on my machine, even though it was not a standard choice. I’ll be back for sure when I can save up for Golden Tee.

You all are awesome! Thanks so much for the great customer service I received with the purchase of a 2021 Golden Tee. What a great game! So glad I finally bought one.

We purchased a cocktail multicade and a virtual pinball from Custom Multicades. We could not be happier! Their service in IMPECABLE! Chris and Linda are the nicest people and truly a pleasure to work with. Chris helped me orchestrate ideas on the layout of my game room, now thats service! Custom....lets talk about custom....We got to design our multicade and pinball so they went with our new game room! We could not be happier with these purchases, and they will see a lot of years of fun for our family and friends! In short, if you are looking for pinball or arcade games, give them a call. They will talk though all of your questions, and truly help you! We are in LOVE with these! Thanks so much Chris and Linda!

Couldn’t ask for a better experience... The arcade machine was amazing and the owners of the company are extremely nice people. We will be buying more products from them.

Just called and spoke with Chris. Very professional and help with my questions. Will definitely be taking my game system to him for the need repairs. Thank you for your great customer service.

I live in NY. I purchased a digital pinball from them. I had a small issue which was cosmetic. The owner drove from KY to NY to replace the part. I have never seen customer service at this level. Do not go anywhere else for an arcade game. Thanks again.

Most amazing cocktail arcade Ive ever owned and I own 10+ machines. I ordered the 3 sided cocktail table, dont bother with anything less than a 3 sided cocktail. I own a business and everyone who sees my machine drops their jaw. Precision design, amazing custom mods (Leds & artwork) at my request, lightning quick build, delivered to my New Jersey warehouse in a truck proof crate. I wont buy an arcade from anyone else ever. Turns on every time with game genie installed. I ordered color changing joysticks and 2 color led buttons and under lighting. Didnt skimp anywhere. Lowest price I could find and best built Ive ever played.

Personalized and helpful service. Their products are amazing and they are easy to deal with.

Some of the best customer service around! Highly recommend, excellent quality craftsmanship-

Great place very helpful and friendly people

We purchased the upright Pacman arcade. Poor quality, spots on the wrap, no manual provided

Great arcade games.

Very helpful and great service.

Cheap quality. Stay away!

Perfect

Outstanding!