I’ve been mattress researching and shopping for a few weeks. I had the best experience with Mattress by Appointment and highly recommend them if you are looking for any type/size of mattress. Besides being super friendly and easy to work with they are highly knowledgeable, helpful, and carry a large variety and price points!Local, family owned business. Glad that I made the decision to go to them!
Being new in the city of Louisville, I went with what I knew to worked. Having previously purchased a mattress from a mattressbyappointment dealer in my home town of Cleveland. I immediately found my way to the dealer here in the Louisville area. This actually turned out to be a great decision on my part.The family owned operation is just that family! They make you feel we welcomed right away and I was never pressured the entire time I was there. The staff is very knowledgeable about their mattress selections and they are willing to work with on financing terms as well. They offer a friendly delivery service and these mattresses are worth the money you spend for a quality nights sleep.If you are in the market for a quality top of the line mattress you owe it to yourself to make an appointment and check out the selection. You can thank yourself and me later.
Very knowledgeable people to deal with. They took their time and made sure we got the mattress we were looking for. I will definitely use them again for any other mattress needs.
Scott went out of his way to make sure I got the right mattress for me. Great prices and Outstanding Customer Service! If you are looking for a new mattresses this is the place to go!
Absolutely fabulous experience at this family-owned, local small business! The owners really take the time to talk with you and find out what you want and need in a mattress. Pricing is very affordable and there are no high-pressure sales tactics like you get at the big stores. They have a great selection to choose from as well. I would definitely recommend Mattress by Appointment!!
Great customer service!! Best mattress EVER!!
A friendly “small town” experience. Good on the budget and a quality product. I dislike shopping for a mattress almost as much as I dislike shopping for a car but this experience was very pleasant and simple. I feel I certainly got my money’s worth plus financing is an option.
Very friendly and knowledgeable couple. No other people in store because it is by appointment only. Great selection of mattresses at lower prices than the other guys. I highly recommend this to everyone.
We had a great experience - the owners are very personable and friendly. They did not pressure us at all, while still giving us plenty of info about each mattress. Prices are extremely reasonable, much less than the regular mattress stores, they had a variety to choose from, and it was easy to make an appointment (we were able to get one the same day we called). I would definitely recommend them to anyone looking to purchase a new mattress.
Awesome experience buying a mattress! The owner was helpful and not pushy at all. I would definitely recommend contacting them if you need a mattress.
Scott was very helpful and very knowledgeable. Very willing to help. I strongly recommend anyone looking for a mattress to buy here.
Super nice folks! They didnt even mind my kids climbing all over the beds in the showroom! My wife and I found a terrific mattress and are already sleeping more soundly. We definitely recommend!
I walked right in and found the perfect mattress at a great price! Great owners and very knowledge. I will definitely be back for our next mattress.
I had a great experience here. The husband and wife sales team were extremely friendly. They made my wife and I feel like family. I have never had a more comfortable shopping experience.
Called at 1pm on Saturday met at showroom at 2 and was very impressed with the selection and knowledge of the owners. The mattress was delivered by 5:30 that same afternoon. Great savings as well!
This is a family owned business and it shows! I arrived at my appointment and was greeted right as I walked in. They were full of knowledge and so very helpful. Unfortunately an unforeseen accident happened shortly as I left the site and due to being by myself I decided to give them a call. The owner and his son came to my rescue and made sure everything was extra secure. They checked on me while on my drive back and wanted and update once I arrived home to be sure I made it safe. I wish they sold other items just so I can continue to give them my business so I guess I will do the next best thing and direct everyone I know to them for their mattress needs!
Fast, friendly service and great prices. And I love my new comfy mattress!
I can not describe the wonderful experience we had buying multiple products from this location. Honest, punctual, and beyond friendly..Yes I understand they are Oklahoma Sooner fans but that mostly applies for football....
Scott & Kathryn are AWESOME!!! I came in with no idea what to get and a small budget. They allowed us to try the mattresses out and then helped me select the best fit for me. They were very friendly, helpful & outgoing. I will definitely be shopping here again! Thank you, Scott & Kathryn for your help & good vibes!
Super friendly people! Very informative! You will find something or know what you want to find👍
Had one of the best experiences buying a mattress!! Took the time to help us pick out the perfect mattress! Thank you for your help!!
Really positive experience! Helpful, informative, and enjoyable all around.
The service was so friendly and attentive! Found a great mattress so easily !
This business is amazing and Kathryn is awesome and very friendly. Not to mention great prices.
Scott’s service and promptness were excellent! Very easy to plan a time that worked, and multiple mattress selections at all price levels. Thanks Scott!
Very friendly and awesome to work with ! No pressure at all to buy anything and very informative on your product purchase ! Highly recommend!
I was so fortunate to find this place. I was able to get a quality mattress at a great price. I can say that Scott was very helpful and professional in presenting all the options available. If you are looking for a mattress be sure to give this business a call before you buy.
100% Awsome power couple. Very professional and so helpful. They are so worth buying from I will referred them to everyone. Thank you
This experience was better than I expected. Not the normal sales pitch by someone trying to make a sale. I really felt comfortable and enjoyed picking out mattresses. Will never go anywhere else if I ever need any more mattresses as long as this place is in business.
Had a wonderful experience, the customer service was amazing. They worked with us on the price and were very educated on the type of mattress we were looking for.
Great experience! Super excited about getting my new bed! Very kind & caring place!
Easy, convenient and knowledgeable! Prices were great and had something to fit every budget! Scott was fun to work with and ill forever reccomend this place to anyone and every one from now on!
Scott was very nice to deal with . Patient, knowledgeable no high pressure sales . I highly recommend!!
I love thes great people there prices are great You need to get a mattress you need to get it through them they’re the best in Oldham County
Highly recommend!!!They did an awesome job and was very reasonable and efficient!!!
Let me start by saying. Wow! i didnt know buying a mattress was so easy. and what a pleasant experience. Eric is amazing. made us feel comfortable. not pushed or in a rush. all his focus was on us being satisfied with our selection. I recommend anyone go see Eric @ mattress by appointment, and for the price and deals. you cant go wrong. you ROCK!
Mattress by appointment is a hidden gem. They offer low cost name brand mattresses as well capable to work with you and your budget with financing your payment or lawaway. I dealt with Scott although he made a pretty decent deal with me, the delivery was pretty tricky due to intermittent stormy weather. I can say though he did deliver and saved me money while doing so.
Good selection, personal touch in finding the right fit, friendly, helpful. Great quality a wholesale prices!
Check Mattress by Appointment out. The guy was very knowledgeable about his product. But never pushed anything on me and my wife. Very good, honest guy who wanted to make sure, we were making the right decision for us.
Great business they worked with me and saved me so $$$ come see
For years we have suffered from lower back pain so we figured it was time for a new bed. My boyfriend found mattress by appointment through a google search. Scott was able to identify the proper bed for our complaint . He was able to show us three different mattresses in our price range !
Great deal! Love the purchase! Great customer service!!!!
I got a great deal from Eric. He was a pro. He was on time (I was early and he was there and ready to help me). He encouraged me to take my time, he showed me around and explained the products as well as offering to answer any questions I had. He was quick to let us have some time to pick out what was going to sleep best for us but available when I was ready to cash out and go. The experience was great and I would gladly shop there again for another mattress.
Eric was extremely friendly. Mattresses are in great condition at an even better price. Eric made buying simple and fast! We will definitely be back in the future. Thanks so much!
I made my appointment, arrived and was helped by Eric. My first time buying anything myself, as well as financing. I was quickly approved picked out my mattress, and I chose to take home that day which he loaded the box spring and mattress up for me, and gave me the ratchet straps all for free so I could get it home. Its been easy to get into contact with him as well as make my payments. Im pleased with comfort of the bed, and Happy to say I got a good price, and will have it paid off in 2 more payments. 🙂
Great beds really respectful a good seller knows about his beds and won’t lead in the wrong direction
The gentleman is very helpful insightful and definitely does what he can to get you sleeping comfortably.
Could not have asked for a better experience! Super customer service and great value! I highly recommend everyone looking for new mattresses give them a call before you go anywhere else! Fast easy service and you will not find a better price!
Had a amazing experience. Eric went above and beyond to help me get a mattress that fit my needs. Thank you for the great service! Beds sleeps great!
This place is awesome!! So simple to set up an appointment online. As soon as I arrived Eric welcomed me and thanked me for being early. We reviewed what I was looking for and then he took me back and showed me some options. After explaining them all he left me alone to try them out to make sure I really liked what i was going to buy. Love the no pressure approach and the fact that I could take take my time and try out each mattress. I highly recommend them, you will definitely no be be disappointed by the customer service, quality of the products or their prices!!!
Great customer service Eric was very helpful and made it easy to find what we were looking for. We purchased 3 twin mattresses and 1 queen and love them! Definitely recommend it!
Hello my name is Jennifer, I would love to tell you about the great visit I had. They were very professional and polite . I really appreciated that being a female buying a new bed. I had my two sons with me and I really appreciated the way they interacted with them also. I was not pressured into anything, very nice. We spoke about what I was looking for an how much I wanted to spend an he showed me some options gladly answered all my questions and my sons 😁. Just a very friendly and helpful, comfortable buisness experience. I will most definitely return and will give everyone this referral . I really did appreciate their help !! And I Love my bed !!!!
Mattress by Appointment was a great experience. I went with my Mom to buy her a new mattress. She booked the appointment after finding them on Facebook. The day of the appointment Eric was in the office to greet us and even thanked us for showing up early. He took us upstairs to see the less expensive mattresses first then back downstairs. She picked out the one she liked while Eric left us alone to make the decision so we felt no pressure to buy anything. I was very happy once he went over the qualifications for financing because I found out I qualified for it. He helped me fill out the financing application and it was approved. I qualified for more than we spent. Mom got a new mattress that usually costs $1200 for $570. We came back later that day and met Johnny who helped us load up our purchase. I would buy from here again. There was no pressure and both owners were very nice and helpful.
Friendly staff! Super easy and stress-free shopping experience! I was able to get pre-approved for credit online when I made the appointment.When my boyfriend and I arrived we were welcomed and walked through the small, no frills showroom. We discussed our wants from a mattress and were shown what matched us. We were left alone to try out the mattresses in private and discuss our options. We asked more questions, then were given more time to test. After about half an hour we had completed the order process and were out the door! Because we wanted a king size ($1400 memory foam/gel), we had to wait for delivery until after the thanksgiving holiday because that mattress wasnt in stock there at that time.We picked up our mattress and boxed springs when it arrived from the factory and weve been happy with it every day! Im laying in the bed as Im typing this review! 😁I highly recommend Mattress By Appointment for anyone in the market for a high quality mattress!In ten years, when this mattress wears out, Ill be returning for our next bed! 😉
I paid off my king set today and went back and renewed my account for a full size and a twin size and ended up leaving with some very comfortable pillows also that I highly recommend everyone get with their purchase. This is the best company youll never find a better deal or easy old people to work with I love it and will never shop anywhere else for mattresses. Both John and Eric are wonderful people that will do anything to help you get what you need and want.
Had such a great experience purchasing new mattresses (and possibly furniture in the near future!) with Eric! He was extremely professional and knowledgeable; don’t get ripped off paying quadruple at a furniture store for the same product! Highly recommend 😊
Eric was a very nice guy, quick appointment and great deals. Highly recommend
Great service, clean, knowledgeable and kid friendly!
Very good pricing. Eric is a polite and straight forward gentleman, easy to work with.
Eric was a great salesman made us feel comfortable and no pressure..thanks Eric
Weird business model but great prices on name brands. We enjoyed our experience and will return when ready to buy again!
Eric in louisville had a nice selection at a very reasonable price. I got my first KING!!! I WILL recommend to friends!
Excellent products with the lowest price on market.
He was amazing. Saw me right away. No pressure. Plenty of options.
Have to go see eric.
Awesome
Cheap mattress
Scott was very helpful, informative, and knowledgeable of the products he sells. I will definitely purchase next mattress from him.....not!Update!!!!! They offer a discount for a good review but the mattresses they sell are junk. Dont shop here!