Love the new super United store! They have a good variety of gluten-free items and the manager and his staff are always helpful & friendly to me! There take-out section is gluten-free so I love getting a meal to go and knowing its healthy for me also!
The Customer Service has gone downhill. The kids that are doing the bagging really dont understand the meaning of double bagging nor paper or plastic. I just might go the few extra miles to HEB where the Customer Service is excellent. This bad experience cost me a bottle of wine but of well.
Its United.... they even have stuff you didnt know you needed... the prices are s little higher, but quality is second to none.
I have been the regular customer for this location over 10 years and I always go shopping for my restaurant over $20,000 here every year. I always have good experience here but not today.I have a motorhome and always come here to do my registration renewal here. Today I wanna do the register again but the lady doesnt let me do it. The manager doesnt let me do it either. I tried to explain to her but she doesnt listen and said only TxDMV can do it. So I went to another United and then they let me do it there.After that I went back to the United here try to show them. But Service center have one big black guy with glasses talk to me very rude. He doesnt take care of the customer and I will not come back anymore.
Friendly, helpful!! Thanks Tristan!! And everyone that helped me find stuff
Great store to buy your groceries and good people to service you too.
Great store to shop in. Go there frequently.
I used to work here. The staff is friendly, the prices are decent, and a good selection of products.
Wonderful customer service. Helpful associates..
Love the pharmacy. Always courteous and anxious to get it right. Checkout staff have a little way to go on efficiency, courteousness and service.
Exactly what a Supermarket should be. Its not Wally World or a Super Store, but the people there remember the regulars, they bag your groceries and even offer to carry them out to your car. Just like the old days.
Nice people that worked there. Very helpful. Every that worked there that passed me said hello how are you. It makes it nice to shop where you are welcomed. Most places just past by without a hello, but today was different, and made for a nice shopping day.
Super busy but fast service!
Dont know first time in that store but the workers were great and say help me find everything I needed
One of the few United stores in lubbock that still has that small town feel to it. Unfortunately that small store feel also comes with less variety apparently because they didnt have gluten free hamburger buns this evening. Im sure that they usually have them because they had hot dog buns. Super friendly people though.
After picking up my groceries at another certain large grocery store in town, and finding that they didnt have many of my items, I went to United. They had all those items, and then some. I also had a nice, friendly conversation with an employee while he worked in the produce department, something that rarely happens at that other store. I think Ill be shopping United from now on.
Its a great store. One of the older ones so they dont have room for everything. But it is a wonderful neighborhood store. The folks who work there are warm, humorous, and willing to do what you need.
Friendly staff and great prices
Always great but a little higher in food prices. But food quality is better as well. Employees are always the best.
That was my first time in the place, and I was amazed at how friendly and clean it is.
Fantastic store. Its very clean and well stocked. All employees are friendly and will go out of their way to help you.
Excellent selection with good prices and super friendly and helpful associates.
United on 4th and Slide. These are some of the rudest people I have met. I was questioning the cashier about their sanitizing practices. When I walked in the kid sprayed the basket with two small spritzes and walked away. The chick in register two who claimed to be a lead jumps in and starts chastising me for having the nerve to ask. Almost lost it but didnt. In the beginning they were great. Ill be crossing this store off my list. My money doesnt pay for rude.
Excellent customer service! Everyone in the store greets you and is polite. I shop at the store on slide road near 289 in Lubbock mostly. The market street store also has excellent service on 19 the street.
It was great and the people who work there are very kind. Wonderful experience.
Pricey just a bit
Great store. Friendly people. Great selection. Parking lot is a bit challenging.
Very clean and great service
Store was clean and employees friendly and helpful
Its smaller than most United stores which makes it more convenient for me to run in and run out.
Great place had everything we needed and we get food from the deli thats fresh and great portions.
Awesome service with aweaome prices
Good Supernarket. Customer service is good and selection is good. Was worried when they sold to Albertsons but they have continued their community involvement and their customer service has rebounded from the change over.
Everybody is friendly as and helpful. And they have electric carts.
Excellent experience.
The store was very clean, straight, and full! The lady that helped me in the deli was very nice! The produce Manager was also nice! Ernest the district Manager for produce was also very nice and talked to me for a while! The cashier and bag boy was also very happy and talked to us also! What a great visit! My wife and I were very pleased with our visit today! Thanks to everyone!
Got some delicious, strip steaks.
We found what we were looking for at a very good price! Very good service also.
Store needs to be updated and lines are long. Produce is always good
Its a nice place to get your groceries. Just wish it was a bit bigger so they could add on the deli and bakery.
I like the small size because you can get in and out quickly.
Super a associates but limited selection. I think Im spoiled to Market Streets ☺
Friendly staff and the people that work there have good manners and helpful every moment that you are looking for something and courtesy. Love the place. Would recommend anyone that is looking for food to shop there!!
Excellent service have been shopping at Slide and 4th for 30yrs. I love that store and the people
A very good grocery. The store was clean and well lit, the selection was good, and the staff was too notch. Very polite and very professional.
In and out
I always get great service at this location! I feel like they go out of their way to be kind, and its a wonderful feeling! ------ OK. ITS A YEAR LATER & THIS STORE HAS TO BE ONE OF THE BEST GROCERY STORES IN LUBBOCK!!! NOT ONLY ARE THEY STILL VERY FRIENDLY, BUT THEY ALWAYS HAVE ENOUGH CASHIERS WORKING!!! THERES RARELY A LONG WAIT IN LINE & ALL OF THE EMPLOYEES HAVE GREAT CUSTOMER SERVICE SKILLS!!! IN MY OPINION, THEY SET THE EXAMPLE THAT OTHER STORES SHOULD LEARN FROM!!!
Very comfortable and not busy
Its an awesome store, everyone there is kind and caring people. Very friendly and helpful.
Always excellent service always quality foods
Guy at the guest service desk was extremely rude. He wasnt wearing a name tag but he was a bigger black guy with glasses. He just had a rude attitude.
United supermarket is mix of local and global market. They’re professional and also friendly and sell local fresh food. I understand why local people love it. Don’t surprise if they help you to carry you bags to your car.
Clean with great service.
Did not have the treats my cat eats causing me to have to make another stop.
This is a smaller store than the rest, but its easy to get around in. Its clean and smells good. However, the deli is always understaffed. The cashiers and carryout people are always friendly and smiling.
Fast and respectful. Someone cleaning around the store
Love the feel of the smaller neighborhood market. I prefer to come here over market street just because It is not too crowded and has a friendlier feel to it.
I think its the best United in Lubbock Texas they have great employees very helpful very nice very polite the stories always clean Im talking about the United on 4th and Slide
This store has the friendliness staff ever. You would think they pay them based on their helpful attitude and smile. Its clean and well stocked
Nice & clean, with a friendly staff
Visiting from san Antonio and absolutely loved this grocery store. Has everything you need and more
Always fast service and a hello welcome to united when you walk in the door
Not bad for essentials but dont expect to find anything fancy. Beer selection is okay. Seriously you lock all razors and shaving items on the shelf and theres no one around to help release them?
Love this United so polite they make you feel so welcome great store better than amigos love this store I recommend it 100 percent
I usually go to the Market Street but since its almost Thanksgiving, I decided to go to the United closest to me. They are always so helpful with finding things and even though they were busy, the line went really fast.
This is a really great place to shop for groceries. The prices are reasonable and the employees are kind
Great store and employees.
Good service. Friendly people working there
Great place to groceries, always clean & friendly
This store is very kind towards us seniors and I really love this.
Nice place to shop.
Love United Supermarket. Nice neighborhood market that is clean and convenient. Almost always find what I need.
I usually shop at this United as its the closest to my house however after my experience yesterday, I will not be returning. Im not sure what kind of issues this location has been experiencing but following customers around is NOT okay. Im a young black college student who was just trying to get dinner and a glass a wine, yet the whole time I was being eyed down by their cop. Im a law abiding citizen and the obviously the only think I did wrong was shop while black. Disgusting.
4th & slide united supermarket are as sweet as they can be, and make you feel like you belong to a small town community. At home. I had a sacker who was an angel. Thank you for ❤
Theyve moved a couple of things around, including adding a fountain drink dispenser so that they can sell combo plates, and Im really liking the changes. Its one of the smaller stores of the chain, but it doesnt feel crowded. For the record, this United does have sushi, which may be surprising for the size.
Great place to shop. Staff is nice and considerate. Always have specials of some sort. Place is clean.
My wife and I just stopped by to VOTE!
Went with friends and seems to nice and clean. Price r reasonable..
Good
Friendly employees and eager to help
My husband gets his prescriptions at United Pharmacy . They have vety good prices and friendly staff associates.
Love United Supermarkets! This business is 10xs better than Wal-Mart and it shows in every aspect of the story! Staff is always so nice and helpful! An old school style feel that feels so welcoming! Keep doing what your doing!
I Love the Store at 4th and Slide, Clean, I know were Everything is and ALL the Staff are very Helpful! Great Customer Service!
The store itself is clean and organized. I do not care for the bakery department. Ive had two came orders that were not decorated properly and when I brought it to the bakery managements attention, nothing was done.
Quick and convenient. Prices are reasonable
The BEST produce and meats!
My visit is always pleasant at United nice quick n friendly 👌
Great place to buy and clean and good service
Quality produce, fair pricing, helpful and polite staff. Good beer!
Great customer service for a grocery store. Cam and Jim were very pleasant/helpful!
A good supermarket. The staff is a bit inattentive and lines can sometimes get ridiculous at check out counters. Usually well stocked with good prices.
Not sure why this place gets so much love. Over priced and often crowded store makes for a miserable experience. There is nothing that United offers that makes me feel like Im an actual customer rather than a ten digit number (read: phone number). Yes, other stores are the same, but cheaper and less stuckupish.
Always a pleasure to shop here. Pricess are always low. Very friendly.
United Super Market and Amigos always good to me
Love this grocery store, only wish it wasnt owned by the people who use to own Albertsons.
Always have the greatest people here, just have to convince the sacker that just because all you bought will fit in 1 bag, it shouldnt...especially for us older folks!
Love this store!
Great location and size of store not as big like others in Lubbock...
Came in to the deli to get a drink and burrito, they only had Chorizo, then the lady offered me bacon and egg. Right before she was going to make it, she said sorry no more bacon and eggs it fell on the floor. I didnt hear the pan drop, and instead of cleaning up asap, she continued working on the breakfast biscuits. Nuff said )-: