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Toyota Service
Service Department, 4381 Fayetteville Rd, Lumberton, NC 28358, United States
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Toyota Service
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Review №1

They always greet me by name and ask how things are going. Always has a smile no matter who I am dealing with. Brandon Locklear has been my salesman for my past two vehicles and he is awesome! I highly recommend him for all of your new or used cars or truck deals!

An
Review №2

The team at Peterson Toyota is amazing. They always have openings for services and work quickly. They will call to inform you of the service is taking more or less time than anticipated. They always have a smile on their faces. I would definitely recommend coming here for your service needs.

Al
Review №3

Elston was attentive, polite and professional, despite being the only service advisor working on a busy weekday. Even though my appointment did not show up in the system he still promptly took care of vehicle without contest. The service was completed while I waited and in less time than expected, all services and prices were thoroughly explained. I am new to the area and they have earned a new customer thanks to Elston’s service!

Wi
Review №4

I absolutely love the staff at Peterson Toyota! Maggie has the best upbeat personality & always ensures I understand everything being recommended for my truck! They always do a great job! I’ve never been more pleased with a dealership!

Am
Review №5

Friendly people cost was good spark plugs changed out on an older vehicle

Ay
Review №6

Amazing service. They get me in and out. Very engaging

Ki
Review №7

At Peterson Toyota in Lumberton they are very nice they explain everything to you if you need help they will help you with no problem yes I would tell someone to come to Peterson Toyota in Lumberton.

Mi
Review №8

I’ve been using Peterson Toyota for the last 7 yrs. Their very detailed and on schedule. They’re not like many other shops I’ve been to in the past where they’re trying to charge you for every little thing During a service visit. I’ve bought six vehicles from them also and Mr. Shawn Pevie and Matt Davis are the ones that I’ve worked with. And their absolutely the Best I’ve ever did business with.

Po
Review №9

The lady who checked me in was very pleasant and nice. I have had problems in the past with a vehicle that was covered in black dots on a red 4 Runner. The service department is okay for the simple service but problems are never solved for me. They don’t present a detailed vehicle even though it is new. You will get a vehicle spotted with water drops.

J.
Review №10

A message light on dashboard kept flashing. They only took about 15/20 minutes to run a diagnostic, and fix the problem. Thank you for your prompt attention! Joel Witham

Ca
Review №11

Maggie Mae is the One who is taking care of me she has done an excellent job with communication and making sure that I’m taking care of. All work was performed on my vehicle in a timely manner and I appreciate all the maintenance that Peterson Toyota does on my pick up truck, you are continuing to earn my business and again Maggie Mae is the reason that I bring my truck to Peterson Toyota for servicing thank you.

Su
Review №12

Courteous service, communicates well keeping tou informed. Will continue to use this Peterson Toyota business to service my automobile.Thank you

te
Review №13

I went in for tire rotation n the sales man was very nice n professional.

Wi
Review №14

They ordered LEXUS parts for my servicing. It saved me a trip to Raleigh.

Tr
Review №15

I miss the snacks and popcorn every thing else was excellent

Wi
Review №16

Very friendly service, informative and professional

Ro
Review №17

Prompt service, friendly staff

Pa
Review №18

Professional, quick service, & very nice staff.

Jo
Review №19

Very good and very courteous from all

Me
Review №20

Very attentitive service agents. Would highly recommend

Ju
Review №21

Very fast and nice

Ja
Review №22

Excellent customer service.. They will help you with whatever you need & want..

Sc
Review №23

Great place to shop

Ja
Review №24

NC inspection

Lo
Review №25

Excellent service

Re
Review №26

Be careful here with your vehicle, the MECHANICS are not trained and do not know anything about mechanics I lost $ 4958.56 and the work they did did not work and to pick up my vehicle I had to pay pure scam but inexperience is where businesses are used as this they fired a worker for this incident but that does not justify my expense they brought a lawsuit for damages and prejudice

Information
1 Photos
26 Comments
4.2 Rating
  • Address:Service Department, 4381 Fayetteville Rd, Lumberton, NC 28358, United States
  • Site:https://petersontoyota.com/service.aspx?utm_source=google&utm_medium=organic&utm_campaign=gmb
  • Phone:+1 910-375-4996
Categories
  • Auto repair shop
  • Auto air conditioning service
  • Auto parts store
  • Auto radiator repair service
  • Auto tune up service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
Working hours
  • Monday:Closed
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:7:30AM–6PM
  • Sunday:8:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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