On 8/2/2021 at 3pm I had an appointment for my 12 month toyota care maintenance plan which was supposed to include Inspect and adjust all fluid types rotate tires, replace engine oil & filter, multi point vehicle inspection. After waiting one hour they told me my car was all set. I went to my car, opened the hood & see that the coolant is still below the low level. Clearly they did not inspect/adjust all fluid types. I went back in & told them about it. If I didnt check this, I would be driving away with low level coolant which can damage the engine & more. Very disappointed. Also, they always leave this bag in the car, not sure what they use it for but they should clean up their trash before handing back my car. Disgusting. Train your employee better! I wonder if they even replaced the oil filter, I should check that too.

This is the second time that I have purchased a vehicle at this dealership and I have to say I am very happy 😊and satisfied with the process of buying a new vehicle. The customer service is excellent and professional. I would definitely recommend this dealership to anyone. I also would like everyone to know that the sales person that help me with the process was Nelson Medrano and he was amazing and very professional.

Took my car to other Toyota because a strange noise in the back. They couldn’t figure it out and were trying to convince me to do other services to up sale. Brought to Atlantic Toyota and they fixed in 5 minutes. They were very professional, fast and knowledgeable. They just got a new costumer for sure.

As others on the comments recently have stated, I would also not recommend Atlantic Toyota to bring your car for service. There are a few issues. The most important one is that I brought my car 9 months ago to this location, after I received a warranty extension from Toyota because of a peeling paint problem, so that a claim could be filed and then repainted in a reasonable time. When I brought it in they told me the wait time was about 6 months to be painted once the claim was approved, which shocked me, but I said if thats the best you can do I understand. I then called every single month to see if: 1) I was approved 2) if I was on some type of list where I could see my place in line. Neither of these were ever provided, they said they did not have any way to document the waiting list and that I had to just wait for them to call. Finally, fast forward 9 months, on my usual monthly call; I said, you guys clearly cannot handle this is there another Toyota I can go to that does painting; I will go anywhere. They suggested the Toyota in Woburn, which I have now visited this week and already been approved for painting next week. The fact that Atlantic Toyota, knows its inability to get these claims completed and did not take the self initiative to send me to an appropriate location that could handle my issue until I personally asked; especially after all my numerous phone calls, is honestly despicable. I should have found someplace sooner, but I honestly thought they had my best intentions and were trying to get my car painted and figured all other waits would be similarly long; I was clearly wrong on all counts.-Also, after a few visits just for general services, I just do not trust them to find real problems. The service department last time I was there told me it would be $200 to diagnose why my tire sensor light was on; while another toyota after the general inspection that comes with an oil change told me on the spot that both my rear tire sensors have malfunctioned and need to be replaced (no diagnostic needed to figure that out). All in all I would avoid this place for anything concerning upkeep of your vehicle.

I would not recommend this dealership for service. We have purchased 3 cars here, and likely will take our business elsewhere next time mostly due to our experience with the service department and inexperienced mechanics. We have had a few not so great experiences with them, but this last one is the reason why I am writing.We leased a 2020 Sienna, that now rains on the inside when its raining outside. This is unacceptable. I have videos and pictures, yet the people answering the phone in the service department are dismissive about the problem explaining that they couldnt figure it out because when they poured water on the car, it didnt leak. (Funny how Ira Toyota of Danvers has already figured out the problem in one day and are already fixing it.) This just shows you how unprofessional their mechanics are. They didnt want to fix the problem.I also called back to make another appointment after I took my unfixed car home, it rained again, followed by more rain inside my car. When I called someone was supposed to call me back, they didnt, I had to call again the next day. Then they didnt even schedule the appointment, I know this because I didnt get the alert regarding an appointment.Your dismissive attitude and inability to problem solve is the reason why I will never go back to Atlantic Toyota for sales or service again. No need to apologize, because people only seem to care once there is a comment shared publicly on Google. Try caring when the customer is at the dealership or on the phone.

This is a long overdue RAVE review of Atlantic Toyota and primarily Abner Duarte, the sales rep who sold me my Prius Prime. Abner is the absolute best - as a first time car buyer, I was super nervous. He was incredibly helpful, transparent, and friendly! Half a year later (today!) I got a happy birthday note from him. Really exceptional client service!!! THANKS ABNER!

The guys in the service department were great I am 68 years old retired and delivering Auto Parts part time. They are extremely courteous and professional and the minute I open my trunk they wont let me take out their rotors they will pick them up for me

Amazing My Man Carlos Figueroa is the man. Service is always on point

The sales department is outstanding! Tony Perez is the best! Big help from Anthony Nash as well! And Jack from the finance department is amazing! Buy from them!!

Best experience ever second time here purchasing a car for myself but have brought my sisters here because is the best place, Mike Abdi is the man for the job very specific with info best man ever patient and helpful will recommend him to anyone, my husband and I come to him with anything any question and leave well inform love this guy.... and love Atlantic Toyota Lynnway

After searching for a Toyota for what felt like months. We ended up at Atlantic Toyota in Lynn. Carlos was on the spot between texting and emailing us all the info on the particular vehicle we were looking for. He set up the test drive safely and the car was clean and ready within a few hours. After the test drive the deal was done all over the phone and within hours.After being dragged on for weeks at another Toyota dealer for the same model, and prior negative experiences purchasing at large dealerships. I was not expecting this to be so easy.Thank you Carlos and everyone that made this purchase so easy! You definitely have a customer for life. 👍🍻

This happened over a year ago, I just still cant let it go it was so bad.Basically if youre a young woman you will need a bring a man with you to get anywhere with these people, but it would be better if you just didnt give them your money.Sold me a car that couldve killed me, then proceeded to act like I was being difficult about it. I spent a week trying to get in contact with the man who sold me the broken car or ANYONE who tell me what my options were if the car could not be fixed. I just wanted to know if there was a way I could get a different car at that point since the one they sold me completely shut down while I was driving it multiple times (within the first month) and I felt extremely unsafe with it. Just wanted to know my options. That salesman never returned my calls and the receptionists were honestly really rude - kept insisting that I wanted to talk to the service station that was fixing my current car even though I kept explaining that I wanted to speak to someone in sales.The second time they tried fixing the death trap, I needed a rental to get to work. I made an appointment to pick up the rental at 8:30 so I could get to work. The man that needed to be there to give me paperwork was 20 minutes late and proceeded to be extremely rude and condescending. I was in my first year out of college - I did not have a credit card yet. When he said I needed one to take the car I told him that I didnt have one and wasnt told that I would need one. He said to me you know not everyone is gonna hold your hand through everything, were not gonna call you up in the morning and tell you every detail about the weather. I couldnt believe this man was actually this condescending to my face after being 20 minutes late when I was only there in the first place because they sold me a car that couldve killed me.I need everyone in this place to take a course on how to speak to people. All I was asking for the entire time I had to deal with place was clear communication - for the salesman to call me back, for the front desk to put me in touch with ANYONE who could be helpful, for the car rental guy to not make me cry.When I finally showed up with my dad, big surprise, everyones attitude changed. That should tell you everything you need to know.

I had an amazing experience with Carlos! I came in looking to lease my first car, and left with a 2021 Toyota Camry and 100% satisfied. I wasnt experienced with the dealership/leasing process, and he made it a lot less stressful than I had expected. I am obsessed with my car, and I know if I ever have any questions, I can always call Atlantic Toyota to help.

Nice working with Carlos figueroa,he was a great help & very patient helping us decide on a vehicle. Loving my new 2020 highlander!

Rick and the service department are fantastic. They take really excellent care to their clients and really represent the Toyota brand well.

For car REPAIRS be very CAUTIOUS on going here. I’ve been taking my pickup here for many years. About 3 months back they told me my suspensions was broken. I got them fixed costing $2,000.Only a few weeks ago I was getting my tires at a local shop. They saw the suspensions were OUT and I was in high DANGER driving.(As you can see from the picture down below.)I called the dealer and they told me COME IN Monday. I didn’t wait until Monday and went after the call. Once I got my pickup they charged me $100 for an ERROR THEY MADE. This ERROR could have cost my families as well as mines LIFE.Nothing happened thankfully but I’ll be looking for a new repair shop now.

Outstanding experience overall. Alejandro was pleasant, patient with my questions on the vehicles I test drove, and willing to negotiate on an already fair price. Compared to other places, he and the staff made me feel relaxed and very respected. I am extremely happy with my purchase and the warranty offered. Dealership was very clean and respectful of folks concerns with the current situation. I would absolutely recommend looking at Atlantic Toyota for a car.

Careful when choosing this dealership. You might find your perfect Toyota and have the cash or credit to buy it but you will still need the owner to deem you worthy. He will decide if he wishes to sell to you. Its a shame that a business can still discriminate. The real shame is that when employees see their owner accepts a reason to discriminate, they may feel its ok to do the same for whatever reason they feel is acceptable such as age, gender, or race. In a world that no longer wants to accept social injustice, this is a slippery slope.Response: Hi John,Although you response looks good and sounds good, we have already discussed this issue and you stated that this is how your owner wants it so lets not pretend this is not the culture there at your dealership.

Best dealership I have ever been to. Salesmen Manny Terrero & a service tech named Luis helped me make the right choice on a vehicle couple weeks ago. Didnt pressure me into buying a vehicle like other dealers just felt like they were helping me make the right choice for me. Both were very helpful, especially Luis!

Everyone was amazing! Carlos asked a few questions and knew exactly what car was the perfect fit for me and my family! They made every step of the way so smooth and easy. I would highly recommend this location and Carlos is definitely about making sure the customers understand every thing and walk away happy.

Well so far so good. The company handles my car.

Abner was very easy to work with. Would recommend to others

If your associates cannot answer an email regarding a trade between my 2019 RAV4 and the newest model, Im not sure what kind of business this location is running. Multiple unanswered emails from Natalie and no calls from Justin about this deal. I dont mind taking my business to another dealership even though this location is convenient.The service team is A+. Thank you for the maintenance!

My wife got so much help in the service department. professionals answer all questions and explain to her just whats going on Toyota owner since 1998

Great place to go for your repair and the service department are great nice people they are.

Would ABSOLUTELY give more stars if I had that option!! Avoided purchasing a new vehicle for almost 2 decades and was recently forced to take the leap. Atlantic Toyota, Andrew Rocco and Rafael Perez made it a WONDERFUL experience. BEST price around and NO GAMES. Was quoted a price over the phone, and it was honored!! They went BEYOND the extra mile to get me the exact vehicle I wanted, with all the extras, and had it ready in rapid time!! I worked directly with Rafael and he is FANTASTIC! I had more than a million questions, and his patience, knowledge, kindness and responsiveness made all the difference in the world to me. If I had known the overall experience would be this great, I would have bought a new car sooner! I plan to continue my relationship with Atlantic for all service for my new Rav-4 because based on what I have experienced thus far, this is the ONLY place to do business with!!

Excellent customer service. My sales agent was Rafael. He matched me up with an amazing vehicle. I had originally gone to Kia Pride ( I was customer of there’s for over 4 yrs.) thinking I was going to get a good deal. First they wouldn’t pay off the car, and then they wanted to set me up in a brand new car. Which it was not what I was looking for. I wanted bigger not the latest model. So I head over to Toyota I tell Rafael, I owe money on my car still but I’m NOT looking for something brand new just bigger. I want to avoid a down payment and want a reasonable price range. Not only did my old car get paid off, I got a lower monthly payment than what I budgeted for. As a team they surpassed my expectations. Bottom line, if you are looking for customer service sales team to match your “needs” instead of the dealerships “wants”, this is the place you need to go. I highly recommend it. Excellent work.

Ive known this dealership since my wife bought her Rav4 two years ago. I was looking for a FWD replacement for my 9-year old car and Bill Dorfman convinced me that the Prius Prime was a better deal than the used Carolla hatchback I test drove. He was right and made the purchase process very enjoyable.

If you dont mind paying over price for literally everything But an oil change, hey. ..HEAD ON DOWN

I had a pleasant experience at Atlantic Toyota with the sales department purchasing a new SUV. The salesperson, Abner, was professional and courteous. The financing portion went smoothly and the representative was personable. I would recommend Atlantic Toyota to anyone. I love my new car and the color Abner found for me.

They are the best !!! ❤️❤️

It was a pleasure dealing with everyone at Atlantic Toyota. They are friendly, competent and thorough. Tony is great to work with in sales and Jack was very efficient with my paperwork. My experience was great!

Atlantic toyota one of the best dealers in New England 100%. The people that work there are very professional, the guy that was taking care of us Rafael perez is amazing guy. He literally did the impossible to possible for my family get what we wanted to get.. I wasnt even there because Im deployed but I was talking by phone with him during the process and he just treat my family as his, I really appreciate that. If you want get the best out of the best, that is the place you should go in, and ask for this guy....

First time leasing a car and had the best experience! I came in very stressed and with a lot of questions but immediately relaxed after I met my sales man. I felt comfortable asking many questions- all of which were answered kindly and throughly. He made the whole process stress free! I look forward to building a long term relationship with Toyota!

I had a wonderful experience at Atlantic Toyota. What a great set of people to work with on a major purchase. The process was a pleasure from start to finish, and I felt like they had my best interests at heart. Looking forward to picking up my new car tomorrow!

Manny and Abner were great help with helping my daughter and I get our 2014 Kia Forte they were so patient and generous. They helped us to extreme even with our budget. I would highly recommend this dealership for a new or used car.Thank you again!

I called Thursday to schedule a test drive Friday, but I got there and theyd sold the car I wanted out from under me without calling me back. Wasted my time driving there.

No hassle buying experience. Everyone was friendly and wonderful to work with. Alejandro did a great job seeing the sale through.

Got wrong blades here for 4runner they changed for the right one even put them on for me no problem .Now thats 💯 percent in my book .

Very bad customer satisfaction, they wait until you guarantee is over to fix your car. Peter the service manager is rude and doesnt care about the customer. I will not recommend this dealer at all for service.

Nice and safe atmosphere. Good customer service.

Michael was really helpful and responsive throughout the process. He was easy to work with and was not pushy, which I appreciate. The car itself is awesome, and overall I had a great experience at Atlantic Toyota.

Best Service Department on the Northshore

Excellent salesman and service. This is the third automobile I have leased from them. They have truthful, courteous, and professional at all times.

The customer service and friendliness are top notch at this establishment. My needs were met effectively and efficiently. 10 out of 10, would highly recommend.

Rafael was very helpful and was able to give me a good deal on both the tradein and purchase. On top of that he helped me choose a much better insurance policy for my new vehicle!

This Toyota is the worst the staff is rude and unprofessional. I’ve been there three times for the same issue and it still has not been fixed! The technician was literally rolling his eyes when I was telling him that the problem with my car is not fixed. A manager was supposed to call me to set up a time for me to bring my car back for a fourth time. However, this time I was supposed to meet with the technician and explain everything that was going on with my car the manager said if it wasn’t able to be fixed right then I would’ve gotten a loaner car. The manager never called me to set up the appointment surprise surprise! I contacted Toyota customer service because nothing has been and the manager clearly doesn’t care. The representative I spoke to was very helpful and got a customer relations manager involved because this is absolutely ridiculous.

Great service. Toyota the best.

Tony Perez our salesperson made our transaction very smooth making sure all our needs and questions were taken care of. It was a very good buying experience.

Exceptional service, caring employees, only dealership I will go to. No matter the concern, calling Atlantic Toyota is always the solution to fixing a car or purchasing one! My family has been loyal Atlantic customers for the entirety of my life and I wouldn’t have it any other way! If you are new to the area or unhappy with your current dealer of choice, would highly suggest coming here.

Quick, friendly and organized. My favorite Toyota in the north shore area.

This is the second time we have purchased from Atlantic Toyota via the internet. Both times they have given a competitive price via the internet with no games. They have been very helpful explaining the features of the car and both times it was a pleasure to deal with them

All Toyota dearlships are rip offs. They all care about their money in their pockets.

This is a very deceiving place, I brought my car to the Lynn location was told by Lorraine and a technician, my transmission was gone, it’d cost me over $4000 for a used one. It was a big lie, I turned around and took my car to a different mechanic and it happened to be the spark plug the problem.

Excellent response and service. I would definitely buy from this dealer again.

We started our journey with Atlantic Toyota about 8 years ago. We were looking at a used Toyota online so we decided to compare it to see if we were getting a good deal.Was greeted immediately, and there was not any high pressure to buy,. It was more of a feeling that they wanted to make sure we were in a car we would love forever.We bought a brand new Camry and only paid a few dollars more than we would have paid for the used one.We did trade in the Camry after we paid it off, toward a lease at another dealer ( huge mistake) and yesterday we went back to Toyota and bought another brand new Toyota.This time with more upgrades and we are so happy AGAIN! We will be back next year because I want a rav 4.The picture below is our new car and we couldnt be happier

Rafael Perez was very helpful and found me exactly what I was looking for. Im very pleased with my overall experiences with Atlantic Toyota.

Terrible experience. Toyota of Lynn city, for a long time does not have been providing a good service.They did a big mistake, and I had to work it out by myself what was going on.A lot time lost and a big stress.

I’ve been coming here for years and Every single time I’ve been here for Just a simple oil change, I’ve had to wait no less than 90 minutes. I don’t think my oil change has ever been done within an hour or less. It alwaysss takes them nearly 1.5- 2 hours for just an oil change... I think it’s time I get my oil change elsewhere. The service honestly sucks. No thanks.

They sell lemons. Bought a 2018 Camry brand new! Their service department is telling me the transmissions is already done. Quoted me $6,000!!! This place has been terrible.

Very happy with my vehicle purchase.Claudette and the rest of the staff at Atlantic Toyota made the transition easier than I would have hoped for.Thank you Atlantic Toyota!

It has a clean and uncluttered show room.I had my air bag changed (from the recall) As I entered the service bay it was very bright and organized. A nice gentleman came over and took my keys. I checked in with my paperwork.They have an area with free coffee machine with a selection of individual pods. Theres a vending machine too.I was told that they put out donuts etc for early customersI purchased my car here 10 yrs ago and still have it.The sales team was wonderful. I knew what I wanted and they didnt try to push me into buying another.

I have been going here for a while it’s always been wonderful experience from every department today I got to see Rafael I hope I spelled his name right he was so nice he works so fast and I had the car that I wanted ready in less than two hours he is definitely the man to go see

Recently purchased a RAV4 at Atlantic Toyota. It was one of the best car buying experiences I’ve ever had. I would highly recommend this dealership!!!

Does have a charging station if you have an electric car.

Is expensive, and take hours, to service your car

I just recently purchased a car for my son and it was first time at Atlantic Toyota. I have to admit It was an amazing experience. Everyone was so helpful. Clyde Alleyne was the first person to approach me and help me throughout the whole process. I highly recommend Atlantic Toyota to my friends and families.

Was trying to buy truck from them, and was told they would call me so i could put my deposit down. No call, no email, and when i call just went to voicemail. Next day i get email saying vehicle was stolen off the lot!!! So they either lied and wasted my time or they have horrible security on vehicles. Either way lost my service and i will never recommend anyone to go there ever!! IF THEY LIE ABOUT SELLING A VEHICLE JUST IMAGINE WHAT ELSE THEY LIE ABOUT!!!!

At Atlantic Toyota i have good experience buying car’s and better deals than other dealers

Very bad customer service. Me and my husband drove 2 hours to see a car, the sales person name Matt Corbett was talking to my husband, we call him on your way to the dealer, once we got there, the guy didn’t even came to greeted us, send another person, and the car was sold out supposedly that day, but on the add the car was setting there for over 60 days, they didn’t even had another car to show us, this is very disappointing, never going back there.

Alejandro was pleasurable to deal with and was able to answer every question that was raised.

Their statement is excellence above all. Refreshments while waiting. This is not true, there is no refreshments. They only buy 10 donuts and 10 bagels. When they are done that’s it. People run to take a piece and they never put more. So there is no refreshments literally. Their service sometimes can be really not quality, they only care to sell you more services even if is unnecessary. Their attitude is always a grumpy face, strong language with authority. They should be more pleasant and honest, make money while actually helping customers. Most times I just go there and take the diagnostic and go somewhere else. That is cheaper and treat me more courteous and make me feel like they want me to come back.

Very relaxed staff. I was test driving and they treated me nicely, not pushy at all. I didnt feel pressured into a sale which made me feel more comfortable to consider the different car options.

I have been a loyal customer of Atlantic Toyota since I moved to Massachusetts from Carolina 2 years ago. After another 6 months of service, I was given a $800 quote on Bridgestone tires in October. However, when i came the first week of November price with installation became $1034. I said that Costco was charging about $700 for the identical tires and I wondered if Atlantic Toyota could give me a discount. They said they would give me a $60 discount. The discount was small but I value my time so I got my credit card out to pay $1034 to get done with it. However, Atlantic Toyota service man told me that since they were giving me a $60 discount, they would not give me a car for a day to drive to work and I have to pay $35 for renting it. Seriously?! This was the last drop. I was ready to spend over $1000 on tires at Atlantic Toyota but they really dont care about their customers. It was the last time I step my foot there. Yesterday I went to Costco and they installed the same tires for $645. Their check is attached.

I had a great experience at this location. I worked with Amish Patel on figuring which car I would go with. I explained to him that I’m still deciding on which car brand that I was going with and that I would like to see what was available within this location. He understood and He provided me with a great source of detail for each vehicle that we looked at. He helped me figure which vehicle that I was going to purchase.I appreciate the great customer service that he provided. It’s especially important to me when it comes with making a big purchase. I would definitely recommend my friends and family on coming here if they plan on purchasing a Toyota vehicle.

I have nothing but good things to say about my experience last Sunday, when I bought a beautiful 2017 Corolla SE at Atlantic Toyota.Salesman Mike A. was very helpful and patient with me; he answered all my questions about the car I was buying, and the purchase process in general. (Even better, he provided a lot of information I *didnt* think to ask, but needed to know!) I never felt rushed or pressured during the time I was there.Jack in the finance department was also super friendly and helpful, and I was very pleasantly surprised that he and Mike were able to arrange for me to drive the new car home the same day.To summarize, I am extremely happy with my new (to me) Corolla, and also with the experience I had buying it at Atlantic!

Buying a car from Atlantic was the most painless car buying experience I have ever had.First off the online Internet service was fantastic. Working with Jeffrey helped me make sure that I was picking the right vehicle, walked me through some of the questions that I had, set up an appointment and helped connect me with the right salesperson.Our sales person was the best . Clarence walked us through each one of the processes, was very knowledgeable (in both the product and the service that Toyota offered). He made the deal absolutely easy, there was no haggling back and forth, we stated what we needed and he made sure it happen.Rest assured, when my wife is ready for a new car we will be going back to Atlantic.

Walked around outside for at least 20 minutes and then went inside for about ten minutes without anyone approaching me. I left and went next door to Pride Chevrolet.

Good customer service Im happy today

Easy to do business with, great people.

We like to come to this place. Everyone is nice and polite. Unfortunately, we found that the mechanics department need more qualification. Many time they did not find the problems of the car, and do not fix them. At this time, everything were perfect. They fixed. Giving 4 stars, just because still concern.

I am writing this for all to realize that there are good salesmen in the Auto industry that care about the customers needs. Tony Perez is just such a guy, and I would encourage you to seek him out. My wife is just t the beginning stages of looking, nowhere near ready to shop or commit and sign any paperwork. It was Friday, late, and snowing. To most salesman, this is just a Tire Kicker, and a waste of time. He took her on a test drive, answered all her questions, and pulled up two additional cars to show her different features, and one just to show her the color. This is a lot of customer service and dedication for what he knew would be a no sale. Tony showed a clear work ethic and respect. He is worth spending your time with, and he will make sure you get the right vehicle because of that and that he has your interests first. If you are looking for a Toyota, go see him and ask for him. By the way, he is Bilingual as well. Thanks Tony, you made a great impression. Mr Biggio should be proud.

Amazing! Customer Service was on point. Alejandro tended to us right away. Told him what we were looking for, showed us all the options. Jorge came and introduced himself to us, and helped with the leasing process. We took a couple of days to decide, but throughout the whole process they were very attentive— answering all questions and requests. Was able to create a great relationship with both, they are not in business of sales, but instead in relationship forming and customer satisfaction. It was our first time leasing and they eased up the process for us. Overall incredible experience !!!

I had a very smooth time with test driving various vehicles and speaking with Marco about the features of each car and what each of them can do. He is a very good, honest man and Atlantic Toyota is very blessed to have him. Marco sold me that beautiful 2016 Camry and I really love the car. Everyone I came into contact with was very nice and helpful. The finance person was very nice also and helped explain each option really well. We will not hesitate to purchase a car from Atlantic Toyota the next time we need or want to. We will definitely see Marco for that future sale! I apologise to the finance person for not being able to remember his name (it began with an S). He was very helpful and pleasant as well. He took his time with us to make sure we understood everything. Toyota is blessed to have him too!Paula P.

I bought my car 7 month ago. Great price very professional customer service. Im happy definitely highly recommended

Great service and they take responsibility for their work. When I had to revisit due to a recurring problem they didnt charge me again for labor. I felt like they were trying their best to save me money while telling me the whole truth, which is rare these days.

Manny Terrero was a pleaure to work with.

Came to the dealership to have my tire replaced on the RAV4 as it had a flat tire.I purchased the 4 tires about 8 mos ago.They replaced my tire as it was still under warranty and it was such a surprise.Everyone so nice, esp the pretty woman working in near the garage section.Thanks all!

Carlos helped us. He was THE best! Not pushy at all. He took the time to get to know us and found us exactly what fit! The other staff was very welcoming. They take great care of their customers! i highly recommend this team of educated professionals!!

I bought my Highlander from Atlantic and had a great experience with Mike, as always. He took the time to show me multiple cars, go over my options, and really listened to what I was looking for in a car for my family. I would highly recommend Mike if you are looking to buy any type of car that Atlantic Toyota sells!!At the same time I was buying my Highlander I also took my other car to Atlantic Toyota to be serviced and had a great experience from the Service Writers, to the Technicians, and everyone in between!Again, I would recommend Atlantic to anyone looking to buy or service their car!

Tony Perez was very helpful and patient with us. We didnt feel pressured to commit like at other dealerships. The whole process was quick and we were able to drive away in our new car without any issues. Would definitely come back again!

A special thank you to Michael P. for his excellent service, making it a very smooth and easy process, offering detailed plan to complete the purchase, and finalizing it within the same day. It was a great experience at Atlantic Toyota.Yes, I would higly recommend!

Not sure why so many negative reviews on Yelp and elsewhere. I just went for oil change, multipoint inspection and satisfied. They didnt ask to change anything unnecessary to rip me off, unlike few tiny service shops and had reasonable oil change n other service coupons online. Communicated clearly about how filters and other stuffs may need change on the next visit but not dirty enough to change right away. They are busy - definitely schedule appointment beforehand, esp for a weekend.

One of the best 👌❤

Accommodating in so many ways! I had the best experience and am extremely content. I will be telling anyone I know where to go!

Great team at Atlantic Toyota. It was easy to book my service appointment,. They took me when I arrived. The waiting room was really comfortable with soft chairs, coffee, snacks, and news playing. My car was done early and they gave me a ride to the T.Ill definitely be back for service here!

Easily the best car buying experience I have had. Alejandro was very patient and friendly and made the purchase very easy and not stressful at all. There was no pressure throughout the process which was a relief since I dreaded having to go to a dealership and talk to salesmen but this place showed me that buying a car doesnt have to be a pain. I will definitely recommend them to anyone I know that plans on buying a vehicle in the future!

Excellent service . Alexandro is very good

Everyone I dealt with the Atlantic Toyota service dept. was professional and courteous. They took the time to explain what I needed for service and why. It was an easy process as far as scheduling my appointment as well.

Best service EVER!!Donnie did a great job and made the impossible possible. Every company would like to have an employee like him that is willing to go the extra mile to keep a customer happy. If we ever buy a new Toyota again it will be there.