Great experience, I have previously bought a car from this lot last year, and recently my boyfriend did as well. Max was a great salesman and walked us through the process. He knows his business and well experienced in cars! Definitely will keep referring my friends and family to do busy with them!

The best place to shop for a motor vehicle for miles around. Good prices, courteous employees, a must try location for auto purchases in Massachusetts bar none. Tell them Louis referred you.

Super helpful staff, Arthur Brown was great, very pleased with our experience.

Ive gotten a couple cars here. Reasonable and easy to deal with. I have and will go back

I almost made the mistake of buying a car from these guys. The Sales associate Parker Bennett that answers the phone is incredibly unprofeshional, Ive been hung up on, ignored and even over herd this guy saying he didnt want to talk to me to one of his co-workers, all I asked was info about a car I was interested in purchasing.Needless to say these guys will not be getting my business, steer clear of this place. Ive never seen such unprofessional conduct in a business before.

They went above and beyond what I expected. They even worked on their day off to help me.Really friendly and super helpful. Big shout out to Parker. He definitely went the extra mile.

I bought a car from this place and they didn’t gave me a spare tire and anything with that.I saw that when I was on the road with a flat tire.It is disgusting.I won’t recommend anyone to go to this place and to hertz at all.They don’t care about u!I am totally annoyed what they did to me😡

If I could give negative stars I would! This is by far the most unprofessional bunch of clowns and cons. I really feel sorry for the people who have bought cars from them. Not a wonder Hertz filed for bankruptcy. Folks do yourself a favor. Steer clear (no pun) from these crooks. There are so many other dealer who are honest and efficient .

Called and asked about placing down payment to hold a vehicle because I live almost 2 hours away, they said no and the vehicles Im looking at would still be there. I showed up the next day and all of the cars that were available online were sold. They also told me I needed an appointment! And to come back tomorrow. The two times I was on the phone with sales people, no one mentioned making an appointment even though they knew I was 2 hours away. What a joke, so I bought a Camry at Spiros auto in Salem and was able to drive the car home the same day.

I have only great thing to say about this place I have gotten 4 cars with them every time is a nice experience.They are no hustling you for the money if you want to know APR before you move forward they let you know. If you have questions about the bank or how to get a lower payment they help you in every way.Other dealers when you walk in they ask for money they ask for what car and how they can help.The only time they ask for money is at the end when you are about to sign the papers.

I went here because I saw a car online that I liked upon arriving didnt see that car. No big deal looked around found a few others interested myself. I asked a sales rep for pricing on 3 different cars he said you can get the price online clique on link in google. So my thing is I drove all the way to this location if I just wanted to get price off website I would of so I just left.

Rude and disorganized. Drove an hour each way to be treated like I was dumb because no one actually scheduled my appointment when I made it and was turned away. Half of the staff were not wearing masks, even while inside a small office.

I had an amazing experience with everyone at the dealership. Great guys, laid back and easy going. Never felt pressured. My salesman Henry was great and the business manager Jonathan answered all my questions about financing and got me a great deal. I only wish they advertised more because I only learned that they sold cars recently but I’m sure glad I did! Thanks guys!!!

Bought a car from them last week and it was a very pleasant experience. Had George as our salesman who was very respectful, not pushy at all and took the time to address any concerns we had on the vehicle. For being a previous rental, the car was pristine, like new and drives as such and the no haggle price was below KBB and what the bank valued the car as well. Fees are fair and they also value trade-ins fairly. Would recommend and will go back when in need of another car. Already had financing from my local credit union, so I cannot speak to the financing process, but from the interaction with the salesman as well as the Branch Manager, my guess is that it would be smooth as well.

Great people with a very laid back atmosphere... My salesman was great and they helped get me into a car with an interest rate much better than I could have imagined and were never pushy. I had been shopping around and the rates I was offered at other stores were much higher and the prices of the cars were much higher as well! Thank goodness a friend recommended I check Hertz out. Everyone was friendly from the second I walked in and they were all there to help. Thank you for everything guys!

Tried to sell me a car with rolled back odometer.June 13 2020: their reply suggests they care they tried to sell me a car with a rolled back odometer. They dont. No concerns will be passed along to anyone and nothing will happen except that car gets sold to someone else.

So, there is something wrong with their cars. I purchased a car in 2019 with 40K miles - today (4/15/20, and now with 75K miles on it) I started to have engine problems. Went to the dealership and they said there is nothing they can do. So, now I am stuck with a car payment and a car that has an unrepairable engine problem. Hence, I WOULD NOT PURCHASE a car from HERTZ - GO TO a reputable dealership. BTW, the make is Volkswagen Tiguan.

Worked with James Broadnax and he was excellent! Purchased a 2018 Chevy Impala in May 2018 and the car is perfect. Couldnt be happier with Hertz and the car. Will definitely be back.

No one addressed me or even made eye contact with me. When I got a guys attention and told him I had an appointment but I wasnt told a name the appointment was with, this gray haired pink skin yellow teeth guy in a polo said to me Thats not trueI said What he quickly changed his statement, and asked if I had a name and knew what kind of car I was looking atSo I was told to go on the website like 27 times, why would I go on the website when Im in the actual store? Dont we live in the real world?I walked around the parking lot by myself for like 20 minutes, talked to this other dude who had the same problem and had been waiting an hour.Im walking home rn, didnt even bother getting a car.

What a car buying experience! The sales team was a combination of insightful, respectful, and made me feel like I was part of their family! 10/10 would recommend and plan on sending referrals their way. This is the definition of a great dealership.

Thinking of buying a car from them make sure you have it checked out head to toe before you buy. I suggest rent to buy for 3 days try and have it ck out fully. Or you may wish you had. Get an extended wareanty on it also or you may wish you had.plan on being there awhile. again and again.

My husband and I were at the Hertz used auto sale and had a great experience. The team is friendly and professional especially Parker! He took a lot of time to show us around and he only showed us the cars which are in our price range. They absolutely didnt push us to buy a car!

I bought my Jeep from this dealer and it was a great experience! Car was listed in full detail, I knew exactly what I was getting when I arrived at the dealership. Jonathan the salesman was extremely helpful and Joe in the back office was great as well. Very happy with my purchase!

We had George as our salesman and he was not pushy at all, which was nice.The only problems are that it takes a while to actually get the car because they have to deal with paperwork from Hertz HQ in Oklahoma. Second, when picking up the car, it is not cleaned. I had to take a couple of hours the next day to clean off all of the glue and stuff from the windshield and rear windows where they had the sticker on the car.Edit: They have contacted me and paid for the dealer to make me a second key. I have updated the review accordingly. Its nice they responded.

Run far far away from this place.. I purchased a 2019 jeep from this place in June, drove the car for a total 6 days. My car has been in the shop for over 2 months..

The staff is super friendly and they went the extra mile to help us and adjust to our schedules. Shout out to Max!

I had a great experience here at Hertz. My salesman Jonathan was helpful, not pushy but answered all of my questions and was very attentive. Overall everyone in the dealership was friendly and made my buying process easy!!!! I will be telling everyone and plan to purchase my futures vehicles here at the store! Thanks again for everything!

Great prices and service! I dealt with a really great salesman named Robert Giacalone. Not pushy at all and really seemed to care.

Drove more than an hour to take a look in 3 cars, the 2 guys that was working was rude, lazy I asked about the cars and he said 1 was sold the other 2 he can’t show, he was disrespectful and lazy, they have more than 200 cars in patio but they rbtooo lazy to show to the costumers

Hi i brought a car last month, and a canceled the contract after 3 days, it pass a month and i didnt receive my money back, it pist me off.i call them today. No respect for customers.

April 2019 I purchased a 2016 Nissan Altima from this location. The staff was nice, but the car is in horrible condition. I barely drive the car, so all of these issues are from previously. I havent even put 2,000 miles on the car yet. About a month ago I began having issues resulting in the need for a new battery. I ate that because my warranty did not cover it. However, I do feel that ethically, Hertz should have ensured that I drove off the lot with a good battery. Now I am dealing with a new problem. It is a mechanical issue and should be covered by my warranty, but that is irrelevant. I feel that ETHICALLY, Hertz should ensure that their vehicles meet a certain standard of reliability. I have also been given a 9 month period before my breaks fail me. That will be another cost! Having warranty coverage is ok, but when a company sells you a car that has this many issues in such a short period of time, is a problem!!!! I could understand if all of these things occurred in a year or so, but less than 4 months.... This company should hold itself to a higher standard and not be so concerned with making a sale. How about pleasing their customers?! Now I cant even recommend this place to anyone.

Sales Representatives Parker was a great help with finding what we were looking for.

Everyone was great! The Manager Joe came out to greet meet right away. I worked with Arthur and was very impressed with his knowledge of the vehicles and how much he cared about myself and my family, not just trying to sell a car, but showed true care and emotion. You could tell he loves his job and stands by Hertz. Also Jonathan, the finance manager, kept my kids occupied by playing with them while I looked at cars and was helpful in getting me not only a great rate but added to the entire experience. All in all this is not your typical car shopping experience, I felt zero pressure and was allowed to test all the cars I wanted until I found the right one and never did it seem I was being a bother. I will be recommending this place to all family and friends and will be buying my cars here in the future! Thanks again for everything guys! You rock!!!!

No-haggle prices, cars in great condition and very pleasant service (without any pushiness)! Parker let us drive around in all the cars we were interested in and provided professional input on our decision.

These guys have a Chevy Cruze listed for $8,412 and I offered them nearly 8 thousand cash which they declined and I understand, so I simply requested that they knock off the $12 and make it 8400 even and I would purchase the vehicle. The man on the phone became enraged and I am not buying the vehicle, over $12, these guys are rude and must be stupid to loose a sale over .1% of the sales price.

Honest dealer with excellent service. Cars are reasonably priced. Received a check from the dealer 3 months after the sale on a license overpayment. Thank you Hertz Car Sales Lynn!

Dont know what predatory practices other people experienced but they have no hassle prices about 2 or 3 grand over a dealer. Not pushy service at all. Great.

Better than the last don’t want to wake up

BEWARE: The initial sales experience was a really good one. I purchased a 2015 Nissan Altima in February 2018. My rep was very friendly and accommodating. I had a slow leak in the tire when I left the parking lot (it was 8+ psi lower than the other tires and continued to go down after I put air in it) but that was an easy fix. 13 months later, my car, which is under 100k miles, began entering ‘limp mode’ so I brought it to the dealership and they said I need a brand new transmission (approx $4,500). I still owe about $7,300 on the loan and the trade in value is under $5,000 right now. Not a fun situation to be in. I didn’t take into considerable that the Altima was likely a former Uber vehicle that was likely driven like one. I have been without a car for over a week because the car isn’t worth $5,000 of work. It is currently sitting at the Nissan dealership.

Everyone there was very nice. Not pushy. Great place.

This place is the worse, i came in looking for a car and I made a choice. After giving them $500 in cash which they accepted. Just to find out later they supposedly don’t accept cash. So after I sign all the documents for the bank, they call a day after to inform me they don’t deal with that bank any. How would you be so disorganized that you make customers fill out paperwork with a bank you don’t deal with. They told me they will get another bank no problem. So after 2 days of them not calling me back I call them, that’s when they inform me that the car I picked has about 3k or maintenance issues they will have to fix so they rather place it into auction. They ask me to come down in pick another car, yea ok you just told me you try to sale broke down cars buddy. So I ask for the $500 that a gave in cash return I’ll go some place else which I did and Acura of. Kevin was a smooth sailing. So I kept calling every week and the sales man James kept saying he has to speak to Roberto the financial manager. After giving the run around for a few week and playing call the dealer I decided to show up. They made me wait for 30 minutes because everyone stepped out. So when they finally got back to work they gave me a $500 money order that I never made but did state on the money order that I did and it was paid to hefts yea fraud right. They tell me they lost the receipt for the money order but PLs will cash it. So after driving 3 miles out my way for a money order that I didn’t make I was told by PLS that they couldn’t change the money order with out receipt. I decided to call the compárate number. It it seems like they don’t care either so I’m out $500 dollars now. But I will seek legal action for this won’t happen to anyone else this company is very unprofessional. “ hertz make car buying easy” yea it’s easy if you have a bottle of water and painkillers because it’s the biggest headache I e ever been through buying a car waist of time

Great deal but I didn’t buy car yet

I bought my car from there real nice people did good business

Very helpful, no pressure sale, great prices and financing

Their not work on top of their game. I took a test drive in a car that was an absolute mess inside. The upholstery was stained, their was trash in the cup holders, trash on the floor... it was bad.The salesman was nice enough, though.

Great place to get a used vehicle.

Friendly customer service best management

Great people great prices great Cars

Spect your car before you drive away please brakes, suspensions ets

I bought a car from this place on 2017 i asked the salesman if the car had accident before, he said no, so i didnt ask him about AutoCheck report, when i went to sell my car, the dealer pulled the AutoChek report and it shows the car had accident in 2015, if i can give them 0 star i will.

Godawful sales tactics, was asked over the phone while discussing loans Do interest rates really matter?. Stereotypical used car salesman. Stay away from their predatory practices.

This place is the worst ever i return my rental and 2 day later they still talking money of my bank account i will never again use them dont recommend to anybody then after their mistake i have to wait 7 days so they can put my money back on my account they cause me overdraft fees witch they dint pay just because someone dind do their job and closed my account

Service was a let down. I called to go test drive a vehicle before purchase. Got there and was told it had been sold that very moment

Very supportive and excellent service

Excellent place

Never go there revere. One good. Lynn hertz 👎👎👎👎👎👎👎👎👎👎👎👎

Nice service

Not a huge selection

Clowns ...