user
Mattress Firm East Cobb
4101 E Roswell Rd Ste 808, Marietta, GA 30062, United States
Appearance
Mattress Firm East Cobb
Comments
L
Review №1

Great experience purchasing at the store. Sylvester and Marc made the delivery process Great as well . They set everything up explained everything we needed to know about our new mattress .We will definitely use Mattress Firm again in the future !

Ru
Review №2

We went to a store in Marietta where a sales person called Ola help us find the mattress. I was great got what we want with a fair price but what was even better was the attitude of Ola. He gave us space to make our own decision, kept us informed of the technical details and was very open to hear what our needs were in regards a mattress. So just want to say it again thank you Ola.

Mi
Review №3

Jennifer was so helpful!! She was able to get me just what I needed (mattress & frame) at an awesome price!! Thank you, Jennifer for the great customer service!!

Na
Review №4

Cyndyl was professional, very knowledgeable and steered me to products that fit my personal needs at the best price. Will definitely return when we replace our next mattress! Totally enjoyed our salesperson!

Sh
Review №5

Cyndyl was awesome. She went above and beyond in helping us find the perfect mattress for a senior stroke survivor and the adjustable base to fit an antique bed along with every available discount. She was also just a pleasant, friendly, fun person to deal with. A truly great experience!

js
Review №6

Cyndyl was a very helpful sales person. She did not try to push any particular mattress. Instead she listened to the type of mattress for which I was looking and showed me a couple of options, one of which was perfect. She was courteous, helpful and accommodating. I was ery impressed

Da
Review №7

Great shopping experience. Jennifer was thorough and listened to our needs.

Sh
Review №8

Awesome experience! From the first phone call (Jennifer) to the final purchase (Ola and Sindal). They treated as as they really cared we got the bed we would like. We bought a Purple 4 King. Looking forward to receiving it this coming week.

Me
Review №9

Found the perfect mattress right within budget and I’m so excited to bring it home! Cyndyl was so sweet, knowledgeable, and helpful in suggesting mattresses AND pillows at a great price, and really if you have a great mattress but a bad pillow you’re just not getting your money’s worth. She was great about giving advice but wasn’t pushy at all, and I really enjoyed talking to her! Will definitely come back here next time I need a mattress!

Wa
Review №10

Helpful, attentive staff. Busy but handled sale gracefully moving from customer to customer without leaving us feeling ignored.

Pa
Review №11

I chose Mattress Firm based on advertisement on their website. They advertised that I could find a 1 piece king box spring at their company, if not at the store. The web site also states free delivery and take away the old mattress and box springs.When I got there, Hayden, my sales person keep trying to sell me the highest priced mattress first, even though I came in to get a specific one that was on sale and kept telling Hayden what I wanted.Well, not only did they not have one piece king box spring, free delivery means to the front door only. To get them to come in and put up the new mattress and box springs, and take away the old, there was a charge.Both items are false advertising and misleading to the public. I did end up buying but was told I would not have a problem returning within a certain time frame.Good so far. However, when it came time to pay, my sales person asked me to sign on the front page which was my receipt What he did not show me, mention I should read it, and did not take time to go over the last page. It states if you return it, you not only have to pay a return delivery fee, but you have to pay a restocking fee equal to 10% of the original price you paid. You can return once, but you dont get your money back, only credit toward another mattress. Then If you get a second mattress and dont like it, then another delivery fee to come get it PLUS another restocking fee of 20%! PLUS any state use taxes that they are required to apply. What a RIP OFF.I DO NOT RECOMMEND BUYING FROM THEM!Go to Wayfair, they deliver for free, and do give you a new mattress if the one you bought isnt as advertised, or refund your full amount.

Ba
Review №12

The staff is terrific and knowledgeable about the entire product line. Ask for Jen or Ola and they will take great care of you! Excellent customer service.

Sy
Review №13

After purchasing one brand and not feeling satisfied - the mattress firm expert Cyndyl was extremely helpful and supportive and made sure that we left feeling like we were given educated advice to make sure our new choice would fit our needs both sleep wise and financially within our range . Thank you to Cyndyl!

Ta
Review №14

Great experience! Trevor did an outstanding job in explaining the differences in the mattresses we were interested in. Trevor took his time in educating us. No pressure to sell we enjoyed the whole experience. Would definitely purchase another mattress there when needed.😊

Aa
Review №15

I went having the slightest idea of what type of Mattress I wanted (Medium Firm, Plush). I was greeted by Trevor and he was so helpful! I told him my budget and from there he worked magic. He showed me about four different options and after that I made a decision. I thought it would be a long, drawn out process but he made it quick and thorough.

Ki
Review №16

Trevor works in the location off of Johnson ferry road and Roswell road and he was amazing. First- I absolutely love mattress firm. I had my old mattress for 10 years and it was amazing. Went in and got another one from mattress firm. All these other companies selling online have nothing compared to the service and knowledge mattress firm has! Thank you

St
Review №17

It was a pleasure to buy a mattress there. Would recommend to anyone.

Ba
Review №18

What a good experience at this location. Sales women very understanding, kind and very helpful.

Ka
Review №19

Havent gotten a new mattress in a long time. Today we came in with an idea and Trevor helped and got us our dream mattress. He was super helpful and so sweet! Definitely recommend having trevor help finding your perfect fix. 🥰

Ma
Review №20

We walked in stressed, due to an immediate need. An ill family member was moving to town, nearby. Our store manager, Trevor listened to our concerns and helped us sort through the sea of mattresses available with the perfect fit for us. Great experience, and highly recommended!

Fl
Review №21

Cyndyl was very helpful and knowledgable. Helped me pick the right mattress

El
Review №22

Excellent service. There was great customer service Cyndyl Mccutcheon was very helpful and made sure we took advantage of all the sales and discounts. I recommend.

Ri
Review №23

Trevor is a great sales person and extremely knowledgeable. Great with kids and did a very good job presenting our options. We will buy from him again!

Ka
Review №24

Ola helped me find the perfect mattress! Great customer service.

mi
Review №25

We purchased a Tempur-pedic mattress from Trevor at the East Cobb location and he has just been awesome to work with. His knowledge of the mattresses it really something and the customer service is about the best I have experienced in any retail place I have ever been. I have called and emailed him multiple times with questions and he always is so kind and responds so quickly. We ended up exchanging for a different Tempur-pedic than originally purchased and he made it an easy and flawless procedure. I will not purchase another mattress from anyone but him in the future and will highly recommend Mattress Firm and Trevor at the East Cobb location.

Le
Review №26

I came in to get a queen size mattress for my 7yr old and told them I didn’t have a lot of time. He quickly took me to two mattresses and it was exactly what I was looking for. Olanrewaju was absolutely wonderful and great customer service. I highly recommended asking for him when you go!

We
Review №27

Awesome Experience, The lady didn’t hassle me, she just gave awesome advice and got me the best deal... And thanks for telling me about the Nail Salon down the street. I loved them. Sorry I can’t remember her name.

Su
Review №28

Salesperson was very helpful and there was a good selection

R
Review №29

Ola our salesman was friendly, patient with all of our questions and very knowledgeable. We are very excited about our decision and am looking forward to receiving the new mattresses.

Sc
Review №30

I had done some research and decided that Tempur-Pedic was probably the best new mattress and bed for us but wanted to make sure the features were what we expected and if the price worked. Mattress Firm is by my house and the display gave us a chance to compare different styles and compare features against price. We were greeted right away, made comfortable and worked with Kevin Deal to get all the information we needed and see if we could make a decision today. He was great to work with, answered all our questions and helped us pick the right mattress and Base for us and we happily are new owners of a king size mattress and all the extras that worked for us. I recommend both the store and the product and look forward to having it delivered and improving my sleep.

Aj
Review №31

Jennifer was an absolute delight to work with!

Ma
Review №32

My wife and I just had one of the best experiences ever dealing with a salesperson.The person in case is Mr. Trevor Grayson - The Store Manager at East Cobb Mattress Firm.He was very Professional, Friendly, Knowledgeable and all in all, it was a pleasant experience without a doubt.Awesome job Trevor, please keep it up!.Marcus and Rosana Brandao.East Cobb residents.

Yu
Review №33

Great customer service! Ask for Ola. He was fantastic. He made the process easy and fun. He gave us a thorough explanation of different kinds of mattresses.

St
Review №34

Ola was fantastic and very knowledgeable. Store protocols for COVID were clear and simple and followed by all. Great experience.

Br
Review №35

Excellent customer service! Sales associate was very knowledgeable and helpful. The whole process of shopping to purchase was very streamlined and smooth.

Ta
Review №36

Cyndyl was excellent, she provided me with all thw information I needed to choose my mattress and was extremely patient, I really recommend their mattress and service.

Ju
Review №37

Ola was fabulous in helping us out with selecting our new mattress. Extremely friendly and very knowledgeable about all things mattresses. I would definitely recommend shopping here!

Ch
Review №38

My experience at the store was 1st class. My 9 year old son was with me and he tried almost every bed.I was pleased with the service and price.Keep up the good work guys.

Da
Review №39

Ola Saka was great guy - maybe even the best. Got me a great discont and better bed. Always good to get a new bed when the old one literally busts a spring. He was

Pe
Review №40

Was very professional. Was not pressured to make a purchase. Salesperson Tervor was very knowledgable and patient in explaining the differences between mattresses.

La
Review №41

On my visit, Ola helped me to troubleshoot the best option. He was attentive and gave me time to make my selection. I am glad I came in and look forward to getting my new bed.

Ty
Review №42

The salesman Trevor was EXTREMELY knowledgeable and helpful. My wife and I honestly had no idea what we were looking for in a mattress and frankly had every intention of finding the kind of mattress we liked and then ordering online instead, but Trevor put our minds at ease by having us try all beds based on our preferences and we found a mattress we liked so much that we bought it in store instead. Great experience. If only we needed to buy a mattress more often!

Wh
Review №43

Wow! Absolutely amazing service! Went above and beyond to explain all our options and get us the best price possible! I would highly recommend shopping for your next mattress here!

Je
Review №44

Trevor is awesome! Helped our family purchase two great mattresses and was so friendly, knowledgeable and helpful.

Ma
Review №45

Trevor was amazing. I came in the store looking for a mattress with a number of specifics and Trevor was able to direct me to the exact location of the mattresses and kept it short and simple....and the best part was the discount! Trevor was able to deliver superior customer service and was very personable!!

Ro
Review №46

Excellent customer service and will definitely shop with her again.

Di
Review №47

Trevor was amazing this is the third mattress I have bought from him in 6 months!

Ju
Review №48

Ola was an incredible salesman. Very knowledgeable. Can’t wait to get our new mattress.

Ch
Review №49

Excellent experience. Trevor at east Cobb helped us and he was very informative and did not pressure us. By the time we picked out a mattress we felt like we made an educated decision. I would highly recommend based on our experience.

Je
Review №50

We had a wonderful rep help us and was very knowledgeable on why we should choose a certain bed for our sleep issues. He was fast on the paperwork side and made it super easy for my husband and I with our 2 year old in tow. Highly recommend!

Be
Review №51

Great place to buy a mattress.

br
Review №52

Today I made my first mattress purchase and Trevor made my experience absolutely AMAZING! From the moment I walked in the door he greeted me with a warm smile. Trevor was very professional and was confident in ensuring my sleep satisfaction. Trevor showed me a number of mattresses and sure enough provided me the best value and comfort! I’ll definitely be back and for my other bedrooms.

Pa
Review №53

The woman and the man was very nice. The man Ola was very knowledgeable and helpful

Ro
Review №54

I highly recommend this East Cobb Mattress Firm location. The salesmen are knowledgeable and took a lot of the guess work out of my decision making.

Vi
Review №55

So far all weve done is purchase a bed. Trevor Grayson was very knowledgeable and has answered all our questions about Purple. I look forward to the delivery and setup.

Bl
Review №56

GET YOUR MATTRESS HERE! Ola was so professional and amazingly helpful. Had answers for all my questions and made the process super easy. Make sure to ask for him!

Gi
Review №57

Really good service, attention and information, the best attendant Ola Saka

Jo
Review №58

Walking in the door Trevor meets you.Very professional 👍 asks the right questionsknows the products, explained all options, pros and cons. Makes it easy to make a decision.Walking out the door you feel good about your decision. He could not have been more helpful

Mi
Review №59

Our sales rep, Ola, was great! He was very informative and helpful. He got us exactly what we needed and in our price range.

Il
Review №60

Ola was extremely helpful in helping us find a new bed. He asked what we wanted in a mattress and told us the differences between each one. He was very knowledgeable about each of the beds and it helped us to find the right one.

ch
Review №61

Trevor was PHENOMENAL!! He was so helpful, friendly, and kind! He was so educated and helped us stay within our budget! Highly recommend!

Sh
Review №62

Ola really helped us find the perfect bed and adjustable base! I really enjoyed finding the perfect bed! Thank you guys!

Ja
Review №63

Trevor was an awesome salesman to work with. He was patient with us as we made our decision, but still got us in and out pretty quickly and efficiently. He really knew his stuff and assured us that we got a great deal.

Ga
Review №64

Trevor assisted me and my fiance at the East Cobb Mattress Firm in Marietta. We had visited and shopped for mattresses earlier that week at different stores and locations. He by far provided the best customer service than anyone else we met while shopping. He was honest and knowledgeable and made the experience of buying a new mattress easier and he was very kind and helpful! I highly recommend Trevor!!! Thank you so much!

Me
Review №65

Trevor was absolutely amazing and very informative in helping me find the perfect bed for my health needs that was absolutely comfortable! Highly recommended for anyone looking for the perfect bed.

Au
Review №66

Very clean and great selection. Ola was very helpful and knowledgeable about the mattresses. He was not pushy and helped us find a new mattress to fit our needs and budget.

St
Review №67

John gave exceptional customer service (Even in this COVID Pandemic) from the time I walked into the store until the time I completed my transaction. He was very informative about each product and explained each benefit of the mattress options. Can’t wait on my new Mattress!! Thanks John!!

Ja
Review №68

Our experience at Mattress Firm was nothing short of exceptional! Trevor was attentive, patient, and kind. He went above and beyond to help us with our every need, and now I have a perfectly comfortable mattress that I love. Thank you Mattress Firm, and thank you Trevor!

Li
Review №69

Great customer service! Ola was able to get me all set up over the phone. Simple to pay by email link and pick up at the warehouse!

TH
Review №70

Sales Rep Trevor was extremely Helpful in helping me and my wife decide on our first KING SIZE BED together, he gave us a great deal for a great price thanks bro

Pa
Review №71

Trevor Grayson impressed us with his knowledge and professionalism. We would happily work with him again.

Am
Review №72

Ola provides wonderful and prompt service. Come visit him and try out the mattresses in the showroom. I got a purple mattress today!

I.
Review №73

I was very pleased with the courteous service I received.

Dr
Review №74

Mattress Firm was extremely helpful in providing me with a quality mattress. Their staff gave me several options that fit into my price budget and helped me to receive the deal in good timing!

Ja
Review №75

Good place good workers Trevor is an amazing worker.

na
Review №76

Olaf was very helpful took his time with us to make a decision on many different factors. Thank you.

Em
Review №77

Trevor went well out of his way to help me get exactly what I needed exactly when I needed it. Great experience overall!!

Ha
Review №78

Amazing costumer service!! in & out within a couple minutes!

Ma
Review №79

We loved our experience with Iggy! He made buying a mattress a fun experience. He knew what he was talking about and was willing to look up things when he wasn’t sure. All in all, a SUPERB experience!

Lu
Review №80

Ola was great and very helpful. He found us a great mattress for a good deal.

Sh
Review №81

My husband and I walked into the store with hopes on catching a deal for Memorial Day weekend. From entering the store,Trevor greeted us immediately with a friendly smile and was exceptionally helpful in providing not only great prices but wonderful customer service. We left with more than what we expected with high quality items. If you happen to visit the East Cobb location,please ask for Trevor. He is awesome!

Ba
Review №82

Definitely want to help you make a satisfactory selection; my second visit to thislocation. Both visits were satisfactory with Olas assistance. Thank you.

We
Review №83

We really appreciated Ola Sakas helpfulness, knowledge, and patience at Mattress Firm East Cobb. Very happy with our visits.

Be
Review №84

Great experience. Trevor, store manager, is very knowledgeable about all products and eased my decision making on my mattress selection. Visit them for all your mattress needs.

St
Review №85

Knowledgeable salesmen who aren’t pushy. We enjoyed our experience.

ma
Review №86

Ola is the perfect salesman. He is knowledgeable, friendly and not pushy. I would highly recommend shopping at his store. Even when 2 other groups of people walked in he was able to help everyone equally. Thanks for the great buying experience!

LE
Review №87

The two gentlemen in the store were Great. They knew their products and were able to direct me to mattress that best fit my needs. Ended up buy the 2nd mattress for my guest room.

Ka
Review №88

The sales guy was not pushy at all and helped search for the price point I was looking to purchase and gave detailed information about the purchase.

As
Review №89

Have been here twice for two different purchases and it has been fantastic. They assisted us in picking out the right mattress. It was easy. They also have Legos for kids. Makes shopping easy since kids are occupied.

Ad
Review №90

Great service great products. I recommend this place to anyone!

Ni
Review №91

My husband and I do not at ALL like the same mattress firmness, and weve struggled with this for years. For him, the firmer the better (hes a step away from a wood floor, haha). I prefer some cushion. We finally decided to go the two twin beds to make a king route, and when we went to Mattress Firm we were hopeful but also ready to keep looking if we didnt find exactly what we wanted. Trevor was fantastic. He worked with us for a while until we both found our ideal beds and then also helped us to find the most reasonable pricing/ideal set-up. He was super helpful, honest and friendly. We love our new beds and we appreciate his time and care!

Na
Review №92

What a great experience at the East Cobb Mattress firm. Trevor has been selling mattresses for over 10 years. His knowledge and experience are refreshing. He will steer you away from the beds that dont have the best reviews - he wants you to buy what is best for you, not for his pocket. Great guy! Go check him out!

Me
Review №93

Ola Sake was very friendly! He made my first mattress purpose a great experience! I highly recommend this location! Ask for Ola Saka when you go in!

Br
Review №94

Trevor was extremely knowledgeable, helpful, and friendly while helping us choose a mattress. Top notch service!

Ni
Review №95

Trevor and the process are awesome!! You can’t go wrong. You can try every style out and get a lesson on sleep technology. It was a big decision, and Trevor helped me and my husband come to a great conclusion. We’re so happy with the product.

Da
Review №96

Trevor was a very knowledgeable and helpful salesman. There was no high pressure, just took time to answer my questions and concerns and determine the right bed for me and my budget. Even did demonstration for me to see how waterproof the mattress protector really was. Good job!

Mi
Review №97

Had a great experience with Trevor...will definitely shop here again

Pa
Review №98

Ola was very pleasant to deal with and very helpful. He helped us to identify the perfect mattress for the situation that we have at home and we bought the mattress for immediate delivery.I would recommend Mattress Firm highly, and would also recommend Ola to our friends!

Ci
Review №99

The salesman was very polite and knowledgeable. We knew the mattress that we wanted to buy and it was a good experience.

br
Review №100

Very good experience with the gentlemen I worked with at the East Cobb store. Would definitely recommend going there.

Information
25 Photos
100 Comments
4.8 Rating
  • Address:4101 E Roswell Rd Ste 808, Marietta, GA 30062, United States
  • Site:http://stores.mattressfirm.com/ga/marietta/mattress-stores-marietta-ga-723.html?&utm_source=Google%20My%20Business&utm_medium=organic&utm_campaign=GMB&utm_term=Atlanta&utm_kxconfid=uflnw2ovk
  • Phone:+1 770-971-4080
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
Similar organizations