Corey was wonderful. Were a couple of really old ladies, very familiar with mattresses as weve had several over our lifetimes, wanting to test everything, and Coreys smarts, humor and patience were above and beyond. Big Thank You.
First time buying a brand new mattress for myself and my wife. Walked into the store and was greated by a great guy who let us just walk the show room without any pressure from him at all and he was there anytime we did have a question, which was many. But walked out happy as could be knowing that I had a brand new mattress being delivered 2 days later. All around the experience was fantastic.Now Im on to see how well thime 5 stars hold up when I tell them that the sales man and were correct on the firmness of the mattress and my wife was wrong. She wanted a plush one thinking that it would be better on her back. I wanted a medium because I do like it to be soft but we both were waking up each morning in such agony from back pain so I knew that we needed, had to have something with more support. So now Im going to try and test out this 100 night trial and see how smooth or not this process is. Hopefully they keep up the 5 stars. Get back afterwards and let yall know
Wow! I sent a friend to this store and Jennifer G What an amazing experience! She got the bed of her dreams - which was so needed! Thank you to Mattress firm for being a great place to do business with in these crazy times. Go see Jennifer G and get a great deal and a fantastic mattress! I highly recommend them. 👍🏻👍🏻
Both the agent who help me on the phone (Sindel I believe and the guy at the store( nice but can’t remember names!) were fantastic
Wow! What a wonderful experience, Jennifer was very knowledgeable, and patient! She worked with me to find the perfect mattress, and was able to give me a great deal!
Jennifer was wonderful to work with and such a big help in answering all of our questions.
My salesman was great! He helped me pick the best set for my lower back issues with the adjustable base and at a great price!
The staff have been beyond helpful despite complications It has been complicated by a bed that was much too high to get into and out of. We appreciate their willingness to find solution. I will not hesitate to recommend Mattress Firm to others.
Knowledgable staff… was in and out in literally :20 minutes or less!
We went in looking for a twin size mattress for a guest room. Jennifer was incredibly helpful and we were on our way within 10 minutes with a new mattress. No pressure to buy!
I had a great experience at Mattress Firm today. My sales rep was David and he did an outstanding job helping me choose a mattress. I originally went to Ashley Furniture but didnt like how that was going so I went to Mattress Firm and I am so glad I did. (Mark Arum recommends Mattress Firm which is why I went there next). I gave David some info such as my budget, sleep position, current mattress type, and health issues. He narrowed down my choices to 3 mattresses and then I couldnt decide between my 2 favorite. After about an hour or maybe longer of debating I finally chose the Sleepys Curve memory foam mattress. I attached a picture of the mattress. I really do recommend going to Matress Firm so you have the opportunity to test out many different mattresses in one store. I am very happy with my purchase and a big thank you to David for being so patient with me while I was deciding what I wanted to do.
Excellent service! Ola is a one of a kind salesman. Found my bed in under 10 minutes. Very knowledgeable.
Jennifer listened to our needs and quickly had us trying out options. Thanks for making it a Perfect Experience!
A small setup, no pressure tactics and very informative and helpful in making decision. I might have bought online but realized we need to support local business and I am glad I did that.
I had a GREAT experience here. Had a broken box spring that I needed replaced SAME DAY. Called in and spoke with Jennifer and she went above and beyond to find me a good deal. Really searched the back inventory and was able to get me set up with a great price and quality product. I was able to conveniently pay thru a link and pick it up a couple hours later. I run an AirBnB and will definitely come back again.
Great experience here. Kevin was incredibly helpful in getting us what we needed.
Service in store was great; however that is only half of the business. My mattress did not come at the time it was supposed to. I was initially upset because I had to stay up late to be there when they dropped it off; however, the next day, I was contacted by a representative who offered me a partial discount due to the inconvenience. What great customer service!
Fast, easy service and great prices.
Jennifer was so helpful when we were looking for the perfect mattress. Her customer service was terrific!
Cyndl did a great job at helping me get what a needed over the Phone and followed up with me when We had a delay in our house closing.
David was very knowledgeable and pleasant. I enjoyed shopping at his store. He made my experience shopping for a mattress very rewarding. I really thought it was going to be difficult to find a mattress that I would like but he saw to it that my husband & I got what we needed. Thanks David. I recommend Mattress Firm to everyone!
First time bed buyer.David made it an exceptionally smooth experience.After going to several different outlets including Sleep Number and various other stores, I came back to this Mattress Firm location to make my final purchase.I bought a Tempurpedic mattress and adjustable base.David even honored a $500 price difference because Tempurpedic launched a special sale after I had made my purchase. What a guy!
I needed to make my first big girl purchase and buy a new mattress since my current one was over 10 years old! David walked me through the process, educated me on all the different options available. Im very grateful for his knowledge and patience while he waited for me to make a decision (it took me close to a week)
David helped us very quickly and professionally this morning. Great Labor Deals and service. Would definitely use again
David was very knowledgeable and helpful. We were looking to purchase a new mattress for our 5 year old. We were able to try several mattresses and the store was laid out in a way that was comfortable and easy to understand. He didn’t pressure us at all and allowed us to discuss our purchase without hovering. We bought a great mattress at a great price. Looking forward to the delivery next week. Thank you, David!
Hi I ordered a mattress online for the Fourth of July and I received the wrong mattress it took me two months to find a mattress firm near me but they assisted me and exchange my old mattress for my new mattress with no problem I love mattress firm I’ve been a customer for 20 years and I will continue being one
Very helpful staff. The delivery guys were very professional. The arrived when the they said they would and were extremely fast. I like 15 minutes prior to arrival notification.
I had a wonderful experience in working with David. He was extremely knowledgeable and very helpful in helping me find what I was looking for. He was professional and kind. Highly recommend!
Mike is a great store manager. Very personable and knowledgeable of the many mattress products carried by the company. Listened to my mattress needs and did not try to over-sell me (which happened on my last department store mattress purchase).
David helped us find an outstanding deal that was within our budget in less than 20 minutes! He was incredibly friendly and professional, offering options without making us feel pressured at all. I’m definitely going to come back when it’s time to replace one of our other mattresses.
Went there to try out mattresses, with the attention of not buying one, (I’m sure most people say that) but the salesman, Benjamin Austin, was absolutely amazing! Very nice guy! Very funny! He was new and was trying very hard for us and was just all around an awesome guy. He somehow convinced us to buy a mattress even though we can’t use it for another three months!
Jennifer was very knowledgable and a pleasure to work with.
Joseph Sheffield was awesome with his service. We are happy with our new bed. Thanks Everyone!
David was very helpful in finding my mattress. I found a mattress I liked within 20 minutes, but he didnt rush me like some sales people do. Overall a very good experience.
David was extremely knowledgeable, helpful, and focused on helping us find the right mattress and base for us at a price within our comfort zone. He did a great job answering our many questions and made the process pleasant for us.
Came here to compare after leaving the sleep number store. Bought a king mattress and adjustable base. 3rd matress from this store. Very happy. David was awesome!! Go now before the sale is over!
David was fantastic here -- he answered all my questions and gave me plenty of time to try the mattresses. Great place for a first-time shopper.
David was awesome, he asked questions that helped me decide what type of mattress I needed. Out of all the mattresses I have purchased not one previous salesman ever asked what position do you sleep, which makes alot of sense. I do recommend Mattress Firm Marietta location.
So nice to go shopping for a mattress without the usual stalking salespeople trying to upsale you on everything! Mike Arrieta was fantastic, low-key, honest and helpful. He was so patient with our children and worked with us to give us a deal we felt good about. Both my husband and I give this shopping experience an excellent review!
David provided excellent customer service! I am very satisfied!
My experience at this location was great and speedy. David was excellent. Will definitely come back for future purchases.
Need I say more we purchased the bed great customer service the young lady that was in there was very knowledgeable about her products and sold us a great bed and we cant wait to get it home.
Mike was extremely helpful, knowledgeable, and enjoyable to work with. At the end of the day, he went the extra mile to make sure we were happy with our purchase. Thx Mike!
Very informative and did not pressure sell. Great experience!
Excellent service, very kind and helpful. I have a bad back and David helped us see what kind of bed is best for my fiancee and I.
Thanks David for your excellent service! Looks forward to some good sleeps!
Will was awesomeThought we would have a typical pushy mattress salesmanQuite the opposite!!Go buy a bed from him!!Sweet Dreams!!
David at Mattress Firm (Merchants Walk) was extremely knowledgeable, helpful and patient with us during our recent buying experience. The mattress selection was good, and I’d recommend stopping by if you’re in the market for a new mattress.
David was very helpful during the process and had a great attitude!🤗🤗🤗
David was very helpful and gave us a great deal!
Great service and flexibility to find us exactly what we needed.
Great experience! We got the mattresses we wanted and the sales person was very kind and patient and also knowledgeable
Great experience! Will was very helpful and knowledgeable and made the selection efficient and easy.
David was very helpful, and didn’t try to upsell when he knew what we were looking for. Much appreciated!
David was very pleasant and knowledgeable I would recommend him to all of my friends thanks David.
David was exceptional and very helpful with selecting the bed for my back and neck needs.
Broadway Nick knew exactly what we needed and helped us get it done quickly!
The store manager Adam was very attentive and listened to the needs and made a great recommendation. We need more managers like him. Thank you again Adam!!!
David was awesome and made the process easy, fast and helped us stay on budget!
Great service and NO pressure! David was awesome!!
David is a great seller, attentive and helpful
Great service...so easy
Great service! Thanks David!
Great service by David!!
Great service.