The manger helped my wife and another employee helped me with the purchase of our apple 12’s and set them up and answered any questions we had and all phases was very positive experience and we love our phones.SincerelyGeorge & Lynda Duck

Logan was extremely helpful from the beginning to the end! Each step was explained in understandable terminology and knowledge of devices was great. All in all, I had an excellent experience with him.

Logan was extremely helpful setting up a new line for my wife. Past visits at phone stores have taken me 3 hours and he had us in and out. Very knowledgeable!

I didn’t catch the name of the woman working today, but she was OUTSTANDING. She was able to help me more with my concerns than any online or phone rep ever has been. She was intuitive and empathetic enough to pick up on the root of my concerns and provide me with very in depth information. Thank you!

Super friendly and helpful! I live in Marietta but prefer the 2 hr drive to Massillon for service!

I will never go anywhere else for my cell phone services/needs. Caylee has assisted me the last 2 times Ive been there, and I couldnt ask for a more helpful, patient, and knowledgeable associate to work with!!

Empty almost I thought!! Barley any phones or people.

The clerk was very nice.

First and foremost, ask for Jon!! He is seriously so awesome, honest and accommodating. He didnt pressure me into but anything and seriously helped me out with that I needed and beyond. He had a ton of product and AT&T knowledge and was extremely personable. Couldnt have been a better experience.

Very friendly and helpful staff. Plus fast service.

Dawson was extremely patient and awesome to work with!! Much appreciated!! Give him a raise😊

Fast and friendly service!

The young lady who helped me today was very nice. And overly concerned about the problem that I was having. She didnt give up trying to resolve the issue. Worked hard at and now problem solved. I appreciate her help. Shes always pleasant when I visit the Massillon AT&T. Thanks

Nice place and nice sales associates very knowledgeable and fair, they listen to my needs and gave me the best solution for what I need, I definitely recommend this store!

Got my phone there and got the best attention ever, they make it so easy to transition from my old device !

I love going here! Everyone is always nice and gets the job done.

I am very pleased with my Direct TV and internet service I got from this store, Maribel and the young guy, Conor, were both great in explaining how the plan and installation process was going to be. They also set up my Direct TV app so I could watch the service on my tablet!

Where to I begin other than to thank the team at this store that got my dad hooked up with his new I phone, helped him learn how to use it, and put my mind at ease 500 miles away!!! Patrick was absolutely wonderful. Very patient and understanding. This my 3rd dealings with this store in the area. I have to say they give the best service ATT has to offer. They do it right!Therese Molinari RN. ATT customer forever!!!!

It was great doing business with you guys!

I was out of town and my phone broke I came to this store and the staff werevery friendly and helpful, they help me with my new upgrade and also help me reset my passwords, my new phone was up and running in no time with all my information and pictures like nothing had happened!.Thank you greatly again!

Nice location with friendly sales people.

Love this store! The manager Jake helped me out so much with my new phone!

My father came in here to get a flip phone and they put insurance on it when he clearly said no! I thought this was an authorized retailer! Never trust them! I always hear bad things about non corporate stores

Friendly staff, will definitely buy from them.

I was their already today Adam helped me again! Noah is the manager. Laren helped me the other day! Earlier today my cell phone service was down. They have a very huge trphy for # 1 in CS#. The only thing wrong is when u Google their number. The website has the location but the # u dial on any ATT phone says the phone has been disconnected. They live so close to my house. I shop all local. Nick I love u and Annie too.

The manager Jacob was awesome! Will be back

Great service!

Courteous people.

I feel pressured coming in here to pay my bill

A bit pushy trying to sell my mother a smartwatch. But overall not terrible.

Helpful and friendly people!

I definitely like this store.

Awesome staff very helpful and kind

No people skills from the blonde employee.

I was asked to leave a good review but I thought that was unprofessional

Nice store very helpful staff.

Very impolite and not helpful when my husband got a new phone.

This is a customer service position and the sales rep need to be reported

Great internet service

Very sketchy on DTV pricing

Staff Is great and friendly

Great job helpful

It sucked

Very intelligent fast services

Good customer service

Poor service rates to high

Great place

Yo mash is legendary

Phones are expensive

Manager is rude

Cell phone store

Excellent service

I gave you a 10