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GameStop
42 Massillon Marketplace Dr SW, Massillon, OH 44646, United States
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GameStop
Comments
ke
Review №1

Cant wait till they closed place hate buy anything from here never get a fair price on anything better off sell your stuff on Facebook dont go to gamestop their ripoff artist.

Ka
Review №2

The best employees ever. They are so knowledgeable and helpful, and as a mom of 2 teenage boys, I always need it 😊.

La
Review №3

Staff was great, but they no longer carry the gaming items Im interested in.

Tr
Review №4

Great selection and very clean store. Matt is the most helpful customer service representative

Ja
Review №5

Found games that are used, but a good price for them.

Be
Review №6

The store is great however they do have game cases out and boxes for controllers and when you go to purchase they may not have it in stock at the moment.

Da
Review №7

Very friendly staff that were knowledgeable and helped us find what we were looking for.

Ju
Review №8

Place doesn’t even have ps4 controllers in stock what a joke !

Ke
Review №9

I love going to GameStop the staff are always amazing going over the top to help

Ke
Review №10

Great prices even though they are across the street from Walmart. Nice assortment of consoles and games.

Bo
Review №11

This is how I feel

Ni
Review №12

I dont ever leave reviews but I had to after stopping here tonight. The staff is so welcome and friendly, upbeat and positive. I am actually trained in customer service and this is definitely one of the best places Ive been to customer service wise. Will definitely come back just because of the vibe when walking in the door. Thanks guys!

Dw
Review №13

This store is mismanaged. Myself and another customer were lied to about ps5 preorders. The manager had his freind come into the store to to preorder ps5 for him. They went down the preorder call list calling associates friends so they could get the ps5 preorders. The manager had his freind answer company phone and tell people they were not taking ps5 reservations.

Cl
Review №14

I mean its GameStop... They are pretty much all the same. The staff here is incredible and really friendly. Spend more time BSing with them about games than actually shopping but thats okay.

Am
Review №15

Dan was SOOOO NICE and helpful! I was looking for stylus pens for DS, as well as buying a game. It was pretty busy close to the holidays and Dan still took extra time to help me. I also didnt feel like Dan was being pushy as I was being told about extras and warranty services for used games. This one is way better than the one by target!

Al
Review №16

Very helpful and knowledgeable guys. Always great to have a conversation with the staff that works there about the latest games!

jo
Review №17

Great value

Sc
Review №18

Good selection wit helpful employees

Da
Review №19

Great store, but a little bit small. Friendly service.

Ba
Review №20

The people are very informative about everything they sell.

Br
Review №21

The employees that work here are always so helpful and so nice I love going in and finding out all about the new games systems and Hardware!!!

Mi
Review №22

Great prices on used games, helpful, courteous staff.

Ju
Review №23

Perfect as always. The staff is very helpful and quick to answer any questions.

Ma
Review №24

Good staff. Normally a good selection of video games.

Jo
Review №25

Staff very helpful and friendly help me find the games I wanted

Su
Review №26

Great experience! The guy was very nice and very helpful!

El
Review №27

Always very helpful employees and great selection on games

Pa
Review №28

Not very helpful

Pa
Review №29

This is by far my favorite GameStop. I love the staff, the selection, the location. All of it is great.

Ka
Review №30

The best gamestop in the area. The staff knows the answer to any questions that you may have. I recommend this location to everyone.

Te
Review №31

This is a good location! Very helpful and very knowledgeable.

Mo
Review №32

Quick and easy

Ji
Review №33

Super friendly and knowledgeable staff

Ke
Review №34

Love gamestop thay have a great rewards program and resonable priced games. Highly recommended them

Ma
Review №35

Helpful staff and great selection on gaming gear.

Da
Review №36

Attendant knew about the games I was interested in

Wi
Review №37

Very friendly staff very helpful

Co
Review №38

Was harrassed by one of their employees when I mentioned I preferred PS4 to xbox. Completely unprofessional, immature and ridiculous

An
Review №39

Employees are very kind and helpful. Best gamestop I have ever went to.

Ro
Review №40

Staff is always great to talk too.

Je
Review №41

Hit or miss with the sales.The buy 2, get one free and 50% trade in, is where its at. Other then that? Ill pass.

cr
Review №42

They are crooked, controllers marked down but they are out just to push the pre owned, lowering the price to add on service plans .

La
Review №43

Great place and grat people

De
Review №44

I want into this gamestop so many times it was crazy but they treated me like a every day customer (which is good) and also has great people they help and they are truth full to me

Ta
Review №45

Dont buy used they charge more on used the new an the used stuff is defective

Kr
Review №46

Came in on Tuesday March 7th at 2:30 pm to pick up a preordered game for my boyfriend (including the date and time in an attempt to expose the specific employee). Im only giving my experience 1 star because I cant give them anything lower. I talked to the customer service associate and everything was going just fine. He was a different one than the usual guy (who is wonderful and always respectful I might add). I gave him my boyfriends name and phone number and he asked what relationship I had with my boyfriend. I obviously said that I was his girlfriend and I was picking it up for him because he couldnt. Here is where things went badly. Obviously I am not my boyfriend and I wasnt the one who preordered the game. If he had said he couldnt verify that I was the girlfriend and that he needed my boyfriend to come in and get it instead with his ID, that would have been perfectly fine. Instead he told me that crazy girlfriends had been coming in to pick up their boyfriends games to smash them in the parking lot so he couldnt give me it for that reason. Im not sure if he understood the implications of what he had said, but it seemed that he wouldnt give me the game because he assumed that I was too unstable as a woman to do so. Given the already substantial problems with sexism in the video game market, I felt that this situation was handled very poorly. It felt as though this cashier had a particular bias against women and hatred towards women in general. His demeanor and attitude towards the situation made me extremely uncomfortable. My boyfriend is very angry with how I was treated and will no longer be picking up his preordered game and will be buying it off of the PSN store instead as to not give this Gamestop any business. He was having me pick it up for him because it would have taken him nearly 2 weeks to do so himself due to his work schedule. I also have games preordered at this Gamestop, but I feel that I will similarly just buy them off of the PSN store instead.

Ca
Review №47

They have great customer service

Tj
Review №48

The people were very nice and answered every question.

Er
Review №49

They are always helpful and friendly

Ka
Review №50

Great store! Very helpful employees without being annoying sales people!

Ro
Review №51

Better then most gamestops with easy to deal with employees

Ed
Review №52

Employees are cool and helpful.

Jo
Review №53

Great customer service

Ni
Review №54

Have what Im looking for almost every time.

Jo
Review №55

Place sucks it is a rip off

Su
Review №56

Great and friendly employees

Al
Review №57

This place and workers are dope!

Mi
Review №58

Always knolagable employees

Ai
Review №59

Guys new a lot.

Ro
Review №60

Awesome people

Sp
Review №61

Not impressed with this location

Je
Review №62

Friendly staff

Ch
Review №63

Good

Ro
Review №64

All day

Information
9 Photos
64 Comments
4.3 Rating
  • Address:42 Massillon Marketplace Dr SW, Massillon, OH 44646, United States
  • Site:https://gamestop.com/store/us/oh/massillon/2425/massillon-marketplace-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 330-837-1380
Categories
  • Cell phone store
  • Video game store
  • Collectibles store
  • Electronics store
Working hours
  • Monday:11AM–6PM
  • Tuesday:12–8PM
  • Wednesday:12–8PM
  • Thursday:12–8PM
  • Friday:Closed
  • Saturday:7AM–10PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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