Great service, very communicative about issues. Very professional and understanding. They went above and beyond, getting my car seats from the dealer at the last minute when needed. Thank you!

My experience at Medford Auto Center was truly phenomenal and professional. Everything was done in a timely fashion and all the employees were very helpful and efficient. John particularly was very understanding and so easy to work with. I highly recommend them and will continue to have work done on my vehicle by them when needed. 5 stars easily.

Ive used Medford Auto Center once before, when I had been rear ended a few years ago. They did an excellent job making my car look like new. I decided to return again recently due to a small dent in my bumper for which I wasnt using insurance. The owner was extremely nice and removed the dent quickly and without charging me a crazy amount. It looks great!

I have been to Medford Auto Center once before my last experience here just a few weeks ago. I decided to return because the owner, John helped me tremendously a few years ago when I got into an accident. I was in a tough situation with my insurance and John was able to talk to my insurance company and also made me feel like things we’re going to work out well in the end. Thanks to Medford Auto Center I left feeling relieved for both my car and my wallet.My boyfriend and I were in an accident about a month ago and I knew instantly I would take it back to see John at Medford auto center. The Mazda we brought in had a significant amount of damage to the front of the car. Since we could not use insurance, John worked with us to find the best parts at the lowest possible price. My boyfriend who knows quite a lot about cars was so impressed with the end result! The car truly looks brand new.It is not extremely common that businesses like this exist; where both curtesy and consideration of the owner along with the quality of the service is above average. They are timely, professional, kind, and most importantly trustworthy!When the opportunity presents itself I urge friends, family, and others to bring their vehicle to Medford Auto Center. You will not be disappointed, and you will leave having experienced phenomenal and reliable service.

These guys did a fantastic and quick job reattaching my bumper. At first, they were a bit ambiguous as to whether it could get done, but they were just being honest and realistic in their assessment, which I appreciated. They did much better than expected and I can get this car inspected now! Seems like other people have had the same kind of experience here! Thanks guys!

I’m not one to leave reviews too often but I had to share my incredible experience with the team over at Medford Auto Center. From day 1 the owner was attentive, responsive, and promised great results and let me tell you he did not disappoint!!! I dropped my car off the week of Christmas and they still addressed all my car needs in a timely manner with a great outcome. I highly recommend using the team over at Medford Auto Center for all your car needs! You will not be disappointed!

John and team are simply amazing. 5 stars for not only the exceptional customer service, but also work done to my car. I got in a fender bender a month ago and with the holiday coming up and me needing my car to travel across state, I was pressed for time.I found Medford Auto Center online by typing in Best Auto Body Shop in the Boston Area and was directed to them. Consistency is key in this business and the other reviews on here are testament to what you can expect when you come to this place. I have a 2017 Jeep Grand Cherokee Limited that needed a new Bumper, Front Left Side Panel, New Headlight, etc. Not only did John and team get the job done in the time I needed my car back for holiday travel, but they also went the extra mile (pun intended) and cleaned all of dog hair out of my car. There was a ton, I cant believe it all came up.In short, my experience was as follows:1. I dropped off my car with John and team.2. John orchestrated a car to pick me up and take me to Enterprise rent a car.3. I received my rental car (that insurance covered)4. I got a call from John days later telling me my car was ready.5. I dropped of the rental car back to Enterprise rent a car.6. I got a ride to Medford Auto Body7. I paid $0 out of pocket. John worked with my insurance company for me to get the proper amount needed to cover all the repairs. These are all original parts as well, not after market.8. Im now able to travel to my familys house across state for Thanksgiving in my car that now looks better than when I originally bought it from the dealership.Bravo to John and team. If you are needing any sort of repair, body work, etc to your car, I highly recommend Medford Auto Center. Take it from me, but also take it from everyone else leaving reviews, its legit. 5 Stars!!

Excellent craftmanship ! Had a mirror and a back panel fixed at reasonable price. Highly recommended

I found Medford Auto Center through Google reviews so wanted to add another positive experience! John and the team are wonderful. He was communicative throughout the whole process, my car was ready ahead of schedule, and they did a beautiful job. Not only is the body work flawless following an accident, the car is running like a dream. I do not take that lightly as I had an experience elsewhere in the past where serious undercarriage damage was missed. Recommend Medford Auto Center highly. Thank you, John!

I needed my mirror fixed, and they were very helpful and respectful. Definitely recommend for any car repair work!

From the moment I received an estimate I knew this was the right choice. They are courteous and professional. The owner John is absolutely a pleasure to work with. My car came out fabulous GREAT JOB THANK YOU

They did an awesome job on the original car repair. Even after a lingering issue arose months later, they had me bring the car in right away and fixed it immediately. Very appreciative of the work and service. Would highly recommend!

Got rear ended in early Nov 2020. Liberty Mutual Insurance recommended me to this shop, and worked closely with Medford Auto Center throughout the repair process. Arrived at Medford Auto Center, dropped off the damaged vehicle, and got a ride to the local car rental agency. Got a phone call a few days before Thanksgiving saying that my car would be ready the next day. I wished they had given me more advanced notice about picking up the car - their prior estimate was for early December, which was what I was prepared for. Regardless, I picked up the car the next day, with the interior detailed and the exterior washed. Ive driven it for two months so far and it looks, sounds, and feels great. I would recommend this repair shop.

Exceptional service. Perfect, fast. Their shop is immaculate. Setting the bar in the greater Boston area. A+ FRIENDLY

Wonderful job with great service and went above my expectations!! Highly recommend this place. As they will make you feel special. Job well done guys. Happy Holidays and stay safe!!!! 100%++

Beautiful job on repairing my car. Worked seamlessly with my insurance.

I got a rear ended and then I was recommended to this place by insurance company. I am extremely pleased by the service at this place. Everyone is very professional and easy to communicate. They keep me updated for every step and get my car ready on time. My car looks like a brand-new car and it got fully detail washed. They went above and beyond what I expected. I will be back if I need any car work done in the future for sure and I highly recommend this place to anyone in need of car repair!

When I got rear ended almost 2 years after first discovering Medford Auto Center, I wasnt stressed because I knew I could count on the guys at Medford Auto Center - and I was right! They helped me navigate a not so user friendly insurance company, replaced my bumper in less than a week, and returned my car detailed on the inside and out.Ill tell anyone who will listen - you can trust these guys and feel assured knowing they will do a spectacular job. Not to mention the entire team are genuinely good people.

John and his team are GREAT! I had a small fender bender dropped my car off last week & picked it up yesterday. I was more than pleased with the work! My car looks great! Not only the work, but the guys themselves are very professional and it was done in a reasonable time frame.

Brought my car here after a hit and run side swipe damaged the entire drivers side of my car, and now my car looks brand new! It ended up taking a little longer than expected but they were always very professional and did everything they could to accommodate me, even going above and beyond to make sure I had a car to drive as I am very dependent on my car for work. Everything looks great, the customer service was great, would highly recommend!

Thank you Medford Auto Shop for truly going above and beyond! I was so happy I chose to take my vehicle to your shop for repairs. The staff was friendly and professional and gave an honest timeline for the repairs needed to be done. I will definitely be back for future services!

From start to finish this was an amazing experience. Everyone was extremely professional and helpful. I got an outstanding deal on work to my car and the finished product was breathtaking. I will refer all of my friends here and will 100% go back to medford auto center in the future. They work with many of the car rental companies in the area for a seamless transfer of cars. Thrilled with how my car came out and greatly appreciate the professionalism from the shop. Thank you, guys

Highly recommend Medford Auto Center! Staff are very friendly, supportive, and efficient with high quality work. It’s always stressful having car troubles or needing car repairs but Medford Auto Center makes it so easy to navigate and streamline the process. They are always easily available to answer any questions I have. Can’t recommend them enough as my go-to shop!

I highly recommend this place to anyone in need of car repair! John is personable, professional and patient - he even spoke to the insurance company for me to navigate the claim I filed and coordinated getting my rental car. I had to wait a little longer than expected due to delivery delays for the parts because of COVID-19, but John and his team delivered top notch service and kept me posted every step of the way. My car looked better than new when I picked it up, and even came fully detailed and washed. Will definitely be back again if I’m ever in need of getting work done in the future!

Great experience here. Friendly owner, good work, finished before promised. Love to support local when I can and no regrets here. Will be back!

Had heard through reviews that this was a good place to bring a car for work. Well, they were correct. All the guys were great and although it took a bit longer to complete, it was worth the wait. They even cleaned the inside of my car which was truly needed. They did a fantastic job on my vehicle! I add my name to the list of people that would definitely recommend Medford Auto Center for Collision Work. Thank you so much guys.

Very friendly and professional staff who did a GREAT job with the car and kept me regularly updated on its status. The front left bumper had been hit in a parking lot and was hanging low - they restored it and it looks brand new again.Even during the quarantine they are still working hard - thanks so much!

Friendly, professional, and good communicators. Got my car back looking better than it ever had! Great work.

This was the absolute best experience I have had with an auto shop! I can not recommend them enough. I was in an accident and was so stressed about the process that goes into it. They made everything so easy, and service was incredible even helping arrange all the rental car details and working directly with my insurance company. Beyond that, the work on my car was excellent, it looks as good as new. If you are looking for any auto body work at all Medford Auto Center is definitely the place to go.

Great friendly service, received multiple update calls, 10/10 would go back again.

In a pinch I did a google search and had my car towed here after an accident. After reading a few reviews and seeing the rating I thought this was close to home and would due. However, after starting this process and dealing with the many insurance adjusters, Medford Auto Center has really exceeded my expectations! They have been amazing throughout this process helping making a stressful time/ process easier to navigate. Great customer service and attention to detail!

John and team were so professional. Back bumper was fixed and was like brand new! Car was also done on time and the communication was good kept me updated on everything. I would highly recommend

Medford Auto Center did a great job on my vehicle. From helping me file the claim to the day I picked up my vehicle everything was smooth. My car was looking great not only on the outside but also on the inside. Highly recommended.

Super professional service and very prompt repairs. The owner was also very cautious about sanitation and covid safety in the pick up office and garage. My car was detailed and spotless when I picked it up and they put sanitizer on the steering wheel when they pulled it around for me. We have used them twice for repairs and they were great to work with, would definitely recommend!

Medford Auto Center did great work on my Subaru with significant front end damage. Junior and team were communicative, courteous, and friendly throughout the entire process and set realistic expectations around timing when I dropped the car off. They were even able to hurry and get it back to me a day early so I could get it before I left town for the holidays. When one minor thing was accidentally overlooked the team at Medford Auto Center were apologetic and fixed it ASAP. Bonus: Car came back fully detailed!I hope I don’t need any auto body work anytime soon, but if I do I know where I will go.

Jody and his team at Medford Auto Center are fantastic. My daughter is at college and her car wouldn’t start. She’s far away from home and and I’m not there to help her. Jody and his team took care of her and her car just as I would if I was there. I was able to totally relax as a dad knowing my daughter and her car were in great care. The issues where diagnosed and fixed in a timely manner and at a reasonable price. Thank you!!!

Best experience I’ve ever had with a shop. Car was fixed while I was away on vacation and ready (and cleaned) when I got back. Great customer service too. Would recommend to anyone

Had my power lift gate and rear bumper replaced. These guys did a fantastic job! Dropped my car off before I left town and it was ready when I got back just like they said it would be. They even cleaned the exterior and detailed the interior. This is the only place I’ll go for body work.

Unfortunately i recently was in a car accident (not my fault..) but I was lucky enough to have food this place to get my car repaired. When the team was done, my car looked as good as new. I had great service and pleasant people. I definitely recommend this place for auto repairs.

They did a great job with giving me a whole new front, but they wanted way too much money for fixing my door hedge.

They did an amazing job on a repair to my right front fender. The staff was very professional and always happy to answer any questions I had throughout the process. They finished the job on time, and the damaged area looked good as new when they were done. Highly recommend them if you need any body work done.

Great experience, very honest and most importantly the work is flawless! Car is brand new after Medford Auto Center is done with it! I have had two very positive experiences with John and his dedicated staff.

All star service! The guys in there really care about taking care of the customer. They’re attentive and loyal to the trade. Appreciate the service!

Great staff, worked well with insurance co. in resolving damage issue with my G.C.Jeep. It took less days than promised to complete repairs. My vehicle looked better than it did when I took it brand new from the dealership. It was detailed inside out and I could not be any happier with the end result. Highly recommended!

I have used these guys for both of my cars. On both occasions I was beyond impressed with what an incredible job they did not only repairing my vehicles but making them look BRAND NEW all over again. And Im extremely particular about everything. Especially my pride and joy Cadillac. John did not only meet but exceeded my expectations and was very friendly, straight forward, and respectful towards me. Highly recommend these guys for any kind of collision repair.

This was by far one of the best experiences Ive ever had with a local business. I got into a accident and being shook up / stressed/ overwhelmed, the last thing I wanted to do was deal with insurance, my auto repair, and of course being inconvenienced on my everyday life (Im a outside traveling sales rep and need my car for a living)!I was recommended to Medford Auto Center by a friend. I was greeted immediately by John at the shop who not only made me feel confident and assured that everything was going to be taken care of but reminded me accidents happen all the time (verbatim, at least you are ok and didnt get hurt)--which was what I needed to hear in the state of mind I was in. He walked me through the entire process of what was going to take place over the next week and even helped me with a deal on a rental (since I didnt have rental coverage). I got my rental, was feeling better and back to my everyday life... until my rental got hit in a parking lot. Again, I panicked and not knowing what to do, I referred back to John at Medford Auto Center. He told me to bring the car in and he would see if it was something he could help me with. Unfortunately it was more damage than he thought. John recommended me best options and even offered to have his mechanics work Sunday and he would pay them overtime to get my rental fixed. I ended up processing through the insurance but the fact John was so accommodating and willing to bend over backwards for me - the customer- meant a lot. His main goal was to keep me moving along through my week as seamless as possible- you dont find this from business owners anymore!!! Everything ended up working out in the end with the rental and my car but if it werent for Johns professional advice along with the calm demeanor tone & attitude throughout the whole process, the situation would have been 10x worse.Id never go to any other body shop moving forward. John and his team (Rafael too) instilled trust, genuine and simple kindness which is hard to find these days. They care about their customers well-being and getting the job done. Im beyond thankful for this experience and for John helping me to shift my focus on what really mattered most- me being ok.Thank you John and your wonderful team!

I had a accident, didn’t know where to go a friend told me I should go to this place, I’m so glad I did. My car looks brand new, they even helped me with the rental. I would definitely recommend this place. Thank you Medford Auto Center.

Great service! I wouldn’t take my car anywhere else.

My car was in a accident the end of September. I know I am a little late in the review however I wanted to give it some time to make sure all went well with repairs and life also took over, however I cant say enough about this place and John. He has done an amazing job on my car, kept me informed of everything that he was doing and needed to get done and has had my back with everything since the repairs were done. He has answered all my questions when I had concerns or inquiries. I would reccomend this place to everyone and anyone who needs their car auto body services. I cant thank him and his staff enough.

Professionalism, competence and honesty. Thats what I found in this place. They did a wonderful job on my car. Thanks Júnior and Rafael.

Over the last 6 years my husband and I have came here 3 times with 3 different vehicles and they do a FANTASTIC job each and every time. Our last vehicle was fixed last week and they went above and beyond. They always make the cars look brand new and very reasonably priced. I would highly recommend Medford Auto Center to anyone.PSA: (2 out of the 3 accidents wasn’t my fault.. 😂)

Great serves!! I fully recommend it. They have a great team.

Was recently involved in a car accident and brought my vehicle to Medford Auto Center with very low expectations that Id ever drive the car again. A week later, I cant believe how clean and perfect my car looks. From their level of customer service and friendliness, to the care and detail they put into their work, I couldnt be happier. Ive never felt so comfortable working with an auto body shop in the past and will continue to recommend them to friends and anyone else i can. You will not be disappointed in the work they do. Thank you so much!

I had my car taken here twice excellent service

I had a car accident about 2 months ago. I called other places where I need to wait for a month. This autoshop took my car on the same day! When I pick up my car, I was so impressed that even the interior was shinny like a brand new car. The customer service really exceeds my expectation. When I was waiting for picking up car, the owner was dealing with an unhappy customer due to delay caused by unforeseen situation. He explained to customer with great patience and decent manner. This is the place to go if you need car repair or service.

Very friendly and awesome customer service. Got my car back and it looked and smelled like a brand new car! I would definitely recommend this place. Thank you!

My husband and I were in an accident and my insurance company told us to bring our car here. John was very nice, polite however it took 5 and 1/2weeks to get our car back. They did an excellent job on the repairs and it looks brand new again. Not really sure why I got my car back with less than a 1/4 tank of gas when it had just over half tank. Also found a reusable wster bottle in the passenger door and a mens shirt in the back seat which did not belong to us.

Excellent service, very experienced and friendly staff!

John and his staff did a great job with our 2013 VW Tiguan. Kept us up to date on progress, and everyone was always friendly and professional. They also vacuumed and cleaned the interior which was much appreciated. I highly recommend Medford Auto Center for anyone with a car.

So I bought a brand new 2016 Subaru wrx and after a month of owning it someone rear ended me. As you can imagine with a car like this and the fact that I treat my car like my baby I was very particular who I let work on it for paint and body work. Not only are these guys honest and trustworthy, they went the extra mile with my insurance company to make sure I got everything fixed that was barely damaged due to the accident. They even through in a little extra paint work on an aftermarket piece for nothing. When I picked up the car it was spotless and looked brand new again. I rate these guys a 12/10!!!

I was involved in a car accident recently, and the back of my car was severely damaged. From calling to book a time to bring it in, to dealing with the liable partys insurance, they were professional and accommodating! While my car was with them, John called to let me know about more damage unrelated to the accident, and asked if I would like it fixed. Unable to pay for it at the moment, I said no, but when I came to pick up my car, he had fixed if free of charge! The car was also perfectly clean and shined when I picked it up. Couldnt recommend more!!

Patient, friendly and competent. The price was lower than quoted! I had a broken side mirror and it involved a lot of work. They had to take door panels out. Very professional.

Been going here and their sister location for years. Alway quoted a great price. Work is exceptional and always done on time. Highly recommend.

Just an A+ experience all around, and exceeded all expectations. Id recommend them in a heartbeat.

I will recommend MEDFORD AUTO CENTER to anyone who prefers all around amazing service! John was extremely helpful in providing necessary information and his kind demeanor helped me to calm down, because little did he know, not only my car was a wreck, I was a wreck for crashing my new car 😓 He also had the rental there for me within minutes! In short.... MEDFORD AUTO CENTER is the best auto body center Ive been to, to this date!

My vehicle was rear ended,I did not know where to go.Because of their reviews I took my vehicle to Medford Auto Center and I am so glad I did.Not only they did a wonderfull job they also detailed my vehicle and helped me with my rental.This place is awesome,and their service is excellent.

I took my car to budget in January 2017 and the insurance was totally lost when the insurance went to the place to get the car to make the payment to the bank he said that I authorized the repair and this is not true.For he never gave me a budget of the value of the repair and today is charging $ 5,000 to repair a car worth $ 8,000 I did not have to repair the car because the insurance would collect and pay for the bank because I owe 42 installments of the car and $ 5,000 repair and $ 4,000 from the yard because today he is suing me asking the bank to hand over the car that was taken to him.Útil.

I went to these guys for some body work on my lincoln. They did an amazing job, got the work done quickly, and far exceeded my expectations. I took my lincoln to grava last time I needed body work which ended up being a total nightmare. You cant go wrong with these guys and I highly reccomend them.

Very nice people to deal with

Great service and great work for a more than reasonable price!

Really bad costumer service.I went there and spoke to the owner to give me an explanation about paint job that he did in my car that why the paint start to crack and he got really really really upset since the beginning of the conversation he start to yelling at me saying that someone hir me and thats why I hace that on my paint. In the end he was like yelling at my face and ge told me fet the f***ck out of my place .I will never recommend some to go there

Fantastic service.

Great service! Very serious and professionals.

Great help from the owner

They hit my car and I had no idea where to take it for the repair. Then an acquaintance referred me to Medford Auto Center. It was sensational the company is of an absurd professionalism! Congratulations I was 100% satisfied, thank God! I recommend!!!!!!

Very happy with the work they did in my car. Quality, good service and attention with all the details. I recommend bringing your car to Medford Auto Center, you will not regret it, I guarantee it.

I took my car because the insurance of my car recommended it to me and the front lights were left far out of their place. I asked him why he says that the insurance does not pay for the original parts and the insurance if I pay a lot for a blow to the boomer and lights dont recommend it very bad service

Excellent work! Very happy with everything.Thank you.

Take my car and they did an excellent service