Manager Pablo was extremely professional, kind and patient. 100% would recommend.
Great service fast and easy Pablo was great. Ery clean store love it and security is great
Super friendly staff, superb facilities and competitive prices. This branch is perfect!
Great service, excellent customer service. Pablo gave me a way and beyond excellent service. What a knowledgeable associate. I recommend this place, super clean, safe, organized. Nothing else but thanks guys you rock! Keep up the great service.
Really great service. There is two guys working there. both are good but I just want to point this person (no remember his name) the tallest biggest guy, He is the most helpful and patient person.I wanted to exchange an storage for another size and He made everything so easy.Storage are very clean all the time. I very recommend this place. Always had good promotions.
Pablo was great stayed late to rent me a unit great service really easy and fast
Amazing service and super friendly staff! He was extremely knowledgeable and enthusiastic. Prices are great, one if the best in found in the area. The facility is very clean and easy to use.
My experience with this Storage in Miami was very excellent, I take care of my things, for almost 5 years, I living at the other end of the country, and with great respect, and I never missed anything, the comfort of entering and leaving, to The hours indicated gave me the security of feeling as a family, I have nothing more to say, as long as they have respect for my things, and protect them, they will have respect for me, the Staff with kindness and courtesy, always ready to attend ... thank you for that and keep it up ....
Great servise Pablo was very understanding thank you very clean store
Pablo was such a great help!!. He was very informative. We came in looking for a small storage unit to store some tools and space consuming items. He gave us a perfect recommendation. Very funny and welcoming attitude. Hope all of Safeguards employees are as great. Easy access to unit and hours are very convenient. Will reccomend anyone to this location!
Amazing service and installations! Safe guard is extremely easy to use and was the perfect solution for my family and I when we needed to store almost our entire house in furniture after our move. Pablo is such great help!thank you so much!
I have been with Safeguard for about 5 years. 3 of those years were at the 800 W Flagler St location. I can’t say enough about the facility and the staff here. This place is always clean, the guys are always helpful. Any concern or complaint is handled immediately. I would have stayed indefinitely but I moved to Broward. Highly recommend!
Great service Pablo was the best very happy with the service
If you need a storage space this is the place to go. Very clean, the staff is extremely nice and helpful. Makes you feel like they go the extra mile for the convenience of the customer. Love love it!!!!
Had such a great experience renting a storage unit with Robert. He was so friendly, helpful and thoroughly explained everything. Great customer service is hard to come by in Miami so I am very thankful for the attention to detail that Robert provided. Both gentleman in the front were great! Highly recommend this safeguard storage facility for any of your storage rental needs.
The great service from all the managers of Safeguard Storage could not be understated. Extremely helpful, knowledgeable and willing to make your experience the best. Thumbs up.
Roberts attention was fantastic from the first moment. I appreciate the service and help you give me. Excellent place. I recommend this place.
Great deals at first with offer but they raise the price immensely after a while. Just make sure to ask if there will be any changes to anything over time other than that pretty clean and easy to get in and out
Great experience. Amazing staff and clean location
Great experience, I would definitely recommend this self storage.
I ran into an issue with my storage unit leaking but the staff here helped me to resolve the issue and all is well:) thanks!!
Pablo is fantastic. Responsive and professional. Highly recommend this location.
I absolutely love this place!!! Great customer service, the deals are great, overall great experience !!
Pablo was amazing he was so helpful, I would highly recommend him.Thank you
Great store staff is great
Very clean store and great place to put your items thank you Mr. Pablo always helps me
I decided to write a review mainly to give a heads up. First, the facilities are kept exceptionally clean, users are very well-mannered (if encountered), and the staff are friendly and very effective. However, I recently moved to Miami and because of my working hours I have to visit early in the morning. Unfortunately, one of the 2 ladders is occupied 2+ hours starting at opening by one of the users at #1718, which means that I and others only have use of one ladder until management arrives and similar. Apparently, its not an issue doing office hours, but unfortunately I arrive earlier and the users personal activities interfere with what other customers need to do who also arrive at that time.
Well attended. Self-service for the most part. Reasonable pricing. Excellent location near the heart of Downtown Miami and Little Havana.
The mangers Were fast and professional thanks.
My experience at Safeguard Storage was A-1. They really took care of me. The manager, Anthony Rodriguez went above and beyond to make sure I got a unit that suited my needs. I was headed out of town for the summer months and needed a unit asap as I had a flight the very next day. Anthony made it happen quickly and efficiently.From my first interaction with the person at the call center, to signing the paperwork at the office with Anthony, Safeguard provided me with a wonderful and pleasant experience. As someone who values customer service very highly, I was extremely pleased by this.Whats more is the unit was perfect! The 5x5 25sq ft storage locker is a size you cant find at every storage place. Its just the size I need so I dont have to pay for extra space Im not using. The units are climate controlled so I know my stuff is safe.Overall Ive been completely satisfied with my experience at Safeguard. I really couldnt have asked for better service.
Very good employees.
This place is phenomenal! The service is amazing. The staff is on point. The one person that assisted me gave me good advise and was confident about his job. The guy’s name is Emilio he speaks spanish and provided great service.
Robert was very helpful and friendly! The place is very clean!great job Robert! Thanks for your kindness
Super excellent service. Emilio and Pablo are the best. Cleanliness, security and safe. Well see you in December for sure. If you are looking for a storage facility this one is a must
Emilio was the best!- great, honest, straight forward, professional customer service. The location is clean. Recommend him and this facility. Thanks again Emilio!- keep doing a fantastic job!
Rafael has been the biggest helping hand to me...Wow, when I walked into safeguard self storage he made me feel like i was apart of a big family...He showed me around and explained everything to me, took me to the units and step by step walked me through everything that I might have a question about...I found this place clean, very easy to get around...Would recommend this storage place to anyone who is in the market...☺
A smooth and easy process all thanks to Emilio. Great, professional service with explaining everything and the tour. I definitely recommend renting here!
A bit pricey... But its nice. If only they offered loyal customer discounts where they can. I dont think that they get much authority over their deals because from what i hear the city has power over everything. The city .
I went to the storage. To get all of my stuff and.close the rent agreement..one of the Clerk assistant his name is pablo he screams at from inside the store WE ARE CLOSED.....AND me and wife look at each other...well ok I said....in mi way out it was a lady ....she was interested in help me out ...with my concerns. I went inside the store and I told him this thing wont take the long...and also no wearing a mask...he went to me in a sarcastic way ..and he said WE ARE CLOSED.....AND TOMORROW YOU WILL BE CHARGED a $1 and some..the lady was trying to help me was embarrassed...for the way he treatme..that no a way to treat a costumer...very bad..it was at 6:07pm
Great place store your items thanks Pablo
After looking at multiple options for storage, locations, prices, size and how the property was kept. I have to say that Emilio the Manager of the Miami property at Flagler and Eighth Avenue was the one that finally convinced me to trust Safeguard, his attention, customer service, pride, attention to detail and cleanliness need to be mention and commend. Now more than ever were we are always ready to criticize and not recognize great professionals.
After finding a place to mail the address to, I had contacted Ramon Nievas and he had immediately sent out the check after holding it for me for a while. I received it immediately. One thing I appreciated about the service given to me concerning they check being mailed was the. Fact that management had put extra security features on the check by adding tape so that if the envelope was tampered with, it would be completely noticeable compared to just sealing it which leaves room for vulnerability for opening. Even if I would has not received the check (being in transition, looking for a place) at. Least he did this to let me know that he took my wants and desires into consideration concerning privacy. Management is amazing, courteous, and professional. I enjoyed every aspect of the safeguard experience and I would recommend them to all. The hours are convenient, the rent is cheap, and staff is. Professional. I am sad this is the end, but if ever in. Miami, I would definitely do business with them again... : )
THE ABSOLUTE BEST!!! I have never had such a great experience renting a storage unit! This is the cleanest and most secure facility I have EVER seen!! David and the whole staff couldnt be more pleasant and accommodating!On a scale of 1 to 10 I would give them a 15!!!Believe me, I will recommend this company, and more specifically this location and team to EVERYONE!THANK YOU! 🌟🌟🌟🌟🌟
Is an excellent place, quiet, safe,with confidence you can put your merchandise,this storage has an efficient staff. I have some spaces. Always had answers to my questions.Armando Delgado
Clean and new facility in an up and coming neighborhood. Friendly staff, and Ramon the manager was extremely helpful and efficient in helping me rent a unit. Great deals going on right now!! Highly recommended
I recently signed up for a storage space at Safe Self Storage - the 800 Flagler location. I, myself work in the hospitality industry so my radar is always on with regard to observing standards of service. I cannot compliment enough the fantastic level of service provided by the entire staff. They were all friendly, helpful and knowledgeable. I wish I had more excuses to stop by this Safeguard Self Storage location to be treated so royally. Thank you to all the staff. Great job!!
The facility are clean, the staff are kind, friendly, organizer, and helpful. Emilio help me to find a perfect place. Thank you Emilio
Great service I when to pay my unit Pablo had many people in the office he is very fast and nice great place
Emilio has amazing customer service skills. Emilio explained all details, showed me the facilities, and help me out to find the right unit to store my items.I did not hesitate a moment to do business with Safeguard Self Storage.Thank you very much Emilio!
I went in today to rent out a storage unit. Honestly I left amazed with the service that Emilio gave me & get prices too! Definitely will come back if I ever need to. Thank you all!!!
Best self storage in Miami!Emilio and staff were excellent and made our storage needs a fast, secure and easy process.Definitely a return customer.
Great store Pablo and Rober what a team
My experience at Safeguard in Little Havana yesterday was very pleasant and that was due to Mr. David, Customer Service Tech who assisted me with a smile and expeditiously processed my rental. The location was very clean and orderly. He patiently explained the process and walked me through the whole ordeal, ensuring my understanding of the steps required for rental and access. I will definitely recommend this location on account of Mr. Davids exceptional customer service abilities.
Robert is awesome. Great customer service and kind.
Fast friendly service. Professionalism at its finest.. The location is SUPER clean and the staff is always willing to help you with anything.. Definitely better than many of the other storage places Ive been to..Store your stuff here you wont leave with any unwanted critters or smells.
First and foremost, I would like to extended my sincerest gratitude for the expetional customer service experience I received from David. Not only did he make me feel extremely welcomed, he went above and beyond to assure I got the unit I needed without hurting my financial situation. Where others turned us down because of timing issue, his professional demeanor remained. Phenomenal employee and extraordinary human being. Thank you David
Super clean facilities, convenient access, friendly staff and great rates! I used a storage space for four months and was very pleased with my experience! Highly recommend this site.
Just rented superb service. Amazing prices!
I needed no hassle storage, which I certainly secured here.In the process of moving I found them online (conveniently located for Brickell) and reserved my spot - when I arrived, David, the manager on duty that day, could not have been more helpful. Fantastic, modern, light and air-conditioned with music piped throughout - what more could you want???!!Highly recommended !!
Love this spot! Super friendly and professional. Pablo broke everything quickly so I could continue on with my day without having to think of whether I missed anything about how to use the storage and paying.
Everyone was very friendly and accommodating. Anthony and Jose were great and explained everything to me and answered all of the questions that I had satisfactorily. I would recommend Safeguard to anyone that I know who is looking for storage. Thanks a lot for your help and for making this as easy as possible!
Excellent service and very fast. The person you need when you come to this place is called Pablo.Pablo helped me to find the perfect unit and explained in detail all the options that i had.Thanks Pablo!!!!
Jorge D. Eusebio, Thank you for the quick process. Everything was explained very knowledgeable and to the point. I was out of their in 20 min with my storage space and all necessary information. Very well-trained personnel. Keep up the good work !!!
Putting things in storage can be intimidating, especially the entire house for a year. But the staff was outstanding, very professional and put any worry at ease.Location is perfect to access from south Miami or downtown. New building is great, safe and fortified for hurricane season.Can’t say enough good things about the staff and their friendly professionalism.Highly recommended.
The cleanest storage unit around. Jose was very professional and helpful. I totally recommend it. I hope they extend their access hours soon. Business will surely increase.- Saul Suarez
Today I passed by with my grandparents to rent a storage for the first time. It was very clean and Emilio was very friendly, he showed us around and told us about the security. I would totally recommend!
Been using this place for years. Truly the best...great friendly service, clean facility and best price around. Only downside are the homeless living inside but honestly they don’t seem to bother anyone...it’s just awakard more than anything, but still worth the service.
Thank you for your kind attention, its been a pleasure, these facility has great employees and a great customer service.I will be sure to recommend Safeguard storage to my friends and family
Very friendly Manager, great customer service went through the details step by step, showed me around to get access to my storage Unit. Thank you
Excellent check in service!
Safe and clean place, I highly recommend it. I did not have to use it for a long time (2 weeks) but the work staff was friendly and explained really well how the whole thing worked and hours of operations.
David was so friendly and takes his time to try to help customers with the best prices. I seen him interacting with other customers as friendly as he was with myself. The facility is always clean and security cameras all over so creates a safe envioroment!! I highly recommend this place.
Great place for storage. The staff is extremely helpful and very professional. The facility is clean and safe. I highly recommend it!
Emilio was wonderful and very helpful! We were in and out! And he was in training! Great job with the accommodations
The best place to storage your stuffs. Very clean, safe and the employees in front desk provide all the information you need
David was outstanding and very helpful. He knew what he was doing and answer all the questions we had. He made the process quick and painless.
Amazing customer service, I am a first time client and Pablo was able to field all my questions. Self storage is secure, and has a convenient location-- I would gladly refer them as a business!
I am avidly against pressure sales in business when I have not even made an interest in said business. I have called multiple storage units just getting quotes and made it clear I am just interested in quotes.I have already received a call and voicemail 2 days in a row after calling for the original quote at Safeguard. I finally did pick up the phone and the lady mentioned that she was calling about a reservation....No, I actually never reserved anything. I made it clear that I was just looking for quotes. I also mentioned I have been sick and bedridden the last 48 hours so I havent been able to critically break down the options and make up my mind....not to mention I said I live 1 hour away currently.She clearly ignored this because literally 10 seconds later in the conversation she said well you can stop by today and I can give you a tour......I just said i was sick! It is clear this company is all about the sales. Also clear that I will now cross this one off my list. It is the little things that make a difference in a saturated market!
Emilio is the best hes funny and offers great deals and the place is safe its locked down like ft knox in there
I appreciate the great quality that Safeguard self storage provides to all their customers. A big thanks to David for helping us find the most economic prices and giving us the greatest customer service. Thank you!
The best value and location I could find. The facilities are exceedingly clean and safe. Edelberto and Ramon are very helpful.
Emilio and Pablo great guys. Excellent service
The staff is very professional, the store is very clean. I want to thank Jorge David assistant manager he was very courteous,friendly and easy to talk to and not only him the store manager Anthony too very professionals. I highly recommend safeguard Self storage.
Emilio was a great helper he was able to explain everything fast and clear. Has a great experience 5/5 would recomend.
David was very helpful in making sure that the storage facility accommodated all of our needs, including the size of the storage unit and the best rates available. I would highly recommend this facility to all of my friends and family!
David was an excellent helper. The place is perfect and they have good prices. Definitely a storage I would recommend...
Great place, Rafael answered all my question and helped me out with finding the perfect size for what I’m storing
I had a great experience the storage facilitie is clean and secure. The only complain I have is that the parking area is too small. David was very professional, knowledgeable, friendly, and very helpful....thank you so much David 👍🏼
Best costumer service ( props to robert )
This was my first time using a storage unit and, though I must admit I was a bit hesitant at first, it was an incredibly seamless and great experience! My moving company actually suggested this safeguard because it’s apparently quite nice for moving companies to use — large elevators, ample parking area, etc. I rented a large unit upstairs and the process was very easy and straightforward, not to mention much more affordable than I had anticipated! When I moved out of the unit, Pablo called immediately thereafter to work out the closing of my account (SO appreciated, because it honestly would have slipped my mind in the middle of the move). I hav all of my stuff out of storage and it’s all in excellent condition because of the air conditioning and clean facility. I’d definitely recommend using this safeguard! Seriously... it makes the storage unit process actually pleasant! Who woulda thought!? :)
David was very helpful provided great customer service. We were very pleased with his service. Company needs for people like him.
The service was amazing, not only was it quick, but also easy. David made sure everything ran smoothly and was able to take care of everyone without hassle.
Well I spend over a year renting in this place a 10x20. Place is clean and well maintained, good staff and good security. Now on the other hand, PRICE INCREASE make me move out, Instead of keep the good paying people looks like they preffer to increase to take you out and give your unit with those offers of free 1st month or 50% for 3 months or whatever offer is at that time, theres plenty of storages places is Miami with better prices and similar qualities you just need to make a research. Lack of parking and really uncomfortable to park and move on the parking when a big moving truck shows up, about 5 regular parkings, 1 handicap and 2 spaces next to the door to unload. Each floor have a restroom but the they are locked and not available, only one unisex available is on the 1st floor is someone some people use them doing other things and spend some time in the restroom meanwhile you have to wait or leave.I had issues for months with my light unside the unit and it actually took months to be fixed and never got a discount for the inconvenience to the contrary I got an increase in rent.
Safeguard storage facilities are definitely the best that Ive ever used and the pricing is very competitive. I shop around when I need storage and I always end up using Safeguard.
The manager Pablo Saad was always courteous and helpful with everything. The facility is kept quite clean, which was a bonus. I highly recommend this facility.
Very pleasant fast professional experience. state of the art technology. very clean. David was very informative
I highly recommend Safeguard Self-storage. David is extremely professional and informative. It is a great place with outstanding employees.
Excellent Service!!1
I been for a while and I truly love it here! Staff treat me like family and help me with whatever I need. Great service always!
Very nice and fast i do not like moving but this place makes it easy