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i.g. Burton Chevrolet of Milford
793 Bay Rd, Milford, DE 19963, United States
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i.g. Burton Chevrolet of Milford
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Ch
Review №1

The work they did on my truck was fantastic! It was quite the healthy job and it was completely finished and looking great in a timely manner! If anything were to happen again to my truck I would be making the phone call back there again. Everyone I dealt with was very nice and professional, and they kept me up to date as much as they could through every step of the process. You can tell they know what they are doing. Great work and great business.

Li
Review №2

Quick and easy. Did not purchase what I originally went there to buy. But I am happy with the purchase. No pressure and very helpful salesman. Also very knowledgeable staff.

Do
Review №3

Top notch service. We were in need of emergency tire repair. Mark and Wayne took care of us from helping apply our warranty to sourcing and installing a new tire within a very short time.Their personalized service is the best. We will buy a car from them again because of it.

Ap
Review №4

My salesman was amazing!!! He answered all my questions and made sure I was in my new 2022 X4 in a timely manner. Thanks so much Nate!!!!

Ja
Review №5

My wife and I bought our new 2022 Chevy Colorado on October 27th, 2021 from Christine at I.G. Burton. Our experience with Christine and her team was fabulous and first class from ordering our truck right down to the financing process. We couldnt be happier.!!!Jim and Denise

Ja
Review №6

Jeff Frey and the gang at IG Burton were fantastic helping me to replace my Suburban that had been totaled in a flood. With car inventory being what it is, I drove down from CT to pick up the vehicle. Everyone was kind, helpful and made for a smooth process. Cant thank the gang enough! Wish I lived in DE to use them as my local dealer.

O
Review №7

Sales person at first was not friendly and said one thing then changed it. Said car would be on sale Saturday at a sale price and then said oh no that was the sale price you missed understood me… couldn’t provide the interest rate just said that’s not my department. Once we got to sign the paper work the finance guy was super nice, answered all of our questions, and even got us a new battery for my mother in law suv which we purchased from them as well years ago.

Ja
Review №8

Great service, quick fix on an issue I’ve had trouble with for a while. Reasonably priced.

Wi
Review №9

From the time I bought my truck, customer service has been impeccable. The service department is always there to help. Over all GREAT CUSTOMER SERVICE!!!Thanks again for a great experienceBill

Ra
Review №10

I stopped in i.g. Burton on my way home from work just to look around. The sales associate was great without being a typical overbearing car salesman. He gave me an idea of the numbers without running my credit. I didnt feel pressured or like I was being hustled. I happily decided to buy my new car! The finance associate was friendly and helpful as well. Overall, the entire experience was easy and fantastic. I am ecstatic to have a new 2021 Grand Cherokee!

Er
Review №11

It was a pleasure working with Dylan Martin in purchasing our new to us vehicle. Our situation was complicated but they made it as easy as possible and got us in and out in a timely manner. The sales manager Dylan Housman is a great guy and I am glad to have been able to use him for 3 vehicle purchases now. Keep up the good work and we will be back again next time we are in the market for a vehicle!

Hu
Review №12

The management at the dealership responded in a timely manner, after they received my review. ( Andrew S.) I would like to thank them for helping me get the delayed title for my vehicle. The auction house called us about 45 minutes ago to notify us that they had received the title. My initial impression was not good, but they reached out after learning of my situation. Thank you.

J
Review №13

We were able to get a quick wait at the dealer appointment. Everything was clean and smelled good inside. Provided excellent service and discussed future maintenance needs

Wi
Review №14

By far my best car buying experience ever! Christine and the sales staff were great! Felt like we were old friends.

ju
Review №15

The work was fine...no problem there. However, the intake person told me that Burton only takes people home within a 10 mile radius. However, I understand that he is incorrect about that and that the pickup and delivery of passengers goes to Rehoboth on a regular basis. I asked about a ride home when I made the appointment and he didnt tell me that you only service within a 10 mile radius or I would not have made the appointment. As it turned out Jeff, who is the driver, came for me and he was very polite and a good conversationalist. You have a good employee there.Also, when I went to the service department on my initial visit no one greeted me and I had to go up to the desk to get noticed. Not a very welcoming experience.

El
Review №16

They took very good care of my truck and me. Price was good I checked around best value in town!!! work was completed on time. Thank You to the Service Team at i.g. Burton.

Mi
Review №17

Worked with me prior to purchase to make the process quick and painless. Fair trade in value given, excellent communication. Theyve earned me as a customer.

ED
Review №18

This was by far the best car buying experience I have ever had. I contacted them by internet and when I arrived......they were Professional, Courteous and very Knowledgeable. If you purchase a vehicle anywhere else......your doing yourself an injustice.

Sa
Review №19

Went in to test drive and get an idea of what I might want. Our salesman John was amazing. He listened to what we liked about each car. Gave us his feedback and showed us different options or vehicles to try. I went in to the test drive not thinking I’d like the Durango. I fell in love. Glad he listened to what we needed and liked. I have now purchased my first new car and couldn’t be more thrilled. My entire family is happy with this purchase.

Ma
Review №20

Paul in service in Milford was amazing. I had no appointment and just took me in. That’s the way it should be.

Do
Review №21

Had great experience with Milford service. I was there at 8am service writer came out greeted me with a smile did his check on my truck, showed me to waiting area and next thing I know it was complete..Thanks so much..

Ni
Review №22

We had Ben from the seaford who I couldn’t rave enough about! He made all of our dreams come true even in this tough market! He answered every question and every call even if it was his day off! The finance manager was amazing and walked us through every step! I couldn’t recommend them enough!

Ca
Review №23

I called about a specific vehicle. Frank was our salesperson. He was attentive and was not pushy. He listened to exactly what we wanted and was able to make it happen. Sales manager and finance person were awesome to work with too. Overall pretty easy.

Su
Review №24

The new car buying experience was excellent. Tom was very knowledgeable and friendly. As well as the entire staff. We have been buying our vehicles at IG Burton for the last 15 years. We are extremely happy with them and will go no place else. Thank you.

Ch
Review №25

Excellent guidance through the entire process of the purchase of my new GLE450.Brian, Pete, Rick and Christie are a terrific team who all were a pleasure to deal with.I look forward to a positive experience going forward as I need any help with my new vehicle!Thanks to you all,(Joan) Chris Mueller

Ba
Review №26

What an amazing car buying experience. Christine is absolutely awesome. Her down to earth approach is just what I needed. I am completely impressed with her attention to detail and the time she took to familiarize me with my new car. Laura made sign on the dotted line time less painful and kinda fun with the document-sign desk she has. Very pleased!!

St
Review №27

The service staff was very courteous, cordial, and accommodating. They were able to diagnose and fix an electrical problem and perform and oil change in not much longer than a hour, and the oil change was something I asked for only after I had arrived.

Be
Review №28

Our salesman was great, we test drove a few cars and had a hard time maki g a decision. It was late and we never felt rushed. Very friendly staff!

Bi
Review №29

This is the 3 rd vehicle purchased at IGBurton. I think that speaks about my satisfaction with the company. Christine answered my questions and made the process flow. The manager, Dylan, took the time to come in and thank me and explain a few things with the process. I’ll be back!

Os
Review №30

Matt McConaghy was easy to work with. He was willing to discuss sale options, He worked to get us a good price in vehicle and was flexible in negotiating a trade, he and the finance manager secured a good rate for a used car. Overall this buying experience went well.

St
Review №31

Tom Kashner is a TOP DRAW for salesmen - knowledgeable, polite, interested in my customer needs and he went out of his way to ensure that I was taken care of!! Not surprising as this is not my first visit to this fine dealership - and my first with Tom!!The RED carpet was rolled out, vehicle prepped and spit-shining on delivery!!!A BIG ATTABOY to Tom and his staff!!

De
Review №32

My experience with I.G.Burton could be great but Im missing my cane! I had a cane that I use to help me walk, in the back window of my Buick. Every since I got my car back I cant find it. I would appreciate it if they could find it and return it to me.

Jo
Review №33

Positive experience, everyone friendly. Was a bit disappointed they didnt honor the supplier discount, but they did take a bit off the asking price to compensate. Very happy with truck, and will do business with them again. Smooth transaction, about 1 1/2 hrs from decision to buy to driving away.

Do
Review №34

I call for service in the morning and they gladly put me on the schedule for same day service. I arrived on time and they completed the work with very little wait.

Jo
Review №35

They were good at keeping in touch about the progress on your repairs. They did an excellent job, we were very pleased.

So
Review №36

Jeff at the service desk was well informed of my expectations even before I arrived. He made sure I was very well informed of the service process, the specifics, and the time involved while actually listening to all my concerns. As picky as I am, the service on my 2019 Corvette was done expertly, and the Stingray was immaculately clean. I will continue to drive the one hour+ to get my servicing here. It is worth it!Sofio Barone

Vi
Review №37

The guys on the Chevy side are fantastic. You can talk to all of them. Family atmosphere. Great bunch if people

Lo
Review №38

I contacted the Service Dept in desperation. My car was barely drivable, I was 30 miles from home and my regular Buick service dept was booked for a couple weeks. Paul said bring it in and four days later I picked it up good as new. He delivered in the timeframe promised. I liked the email, web and text communication system they use. Very effective.

An
Review №39

The team was professional, quick and helped me with my deal. I highly recommend them!!!

St
Review №40

I was in a tight spot..having hit an object on the road that flattened my tire. They took me in right replaced it and got me back on the road. I highly recommend their service dept.

Ga
Review №41

Recently purchased a new vehicle from I G Burton in Milford. Had a great salesman in Ed Howell! Felt he got me a really good deal!

Bo
Review №42

The repair was good on the lower bumper. The pant was a good match. I liked the update on the work so I could know when the work was to be completed.The inside the car was full of dust which bothered me. I cleaned it as soon as I got home.Also, just above the bumper there was a small ding which which looked like a stone caused the mark. I didn’t remember it before when I took it to your place. I not accusing you of causing the mark. I would like that taken care of and I would even pay for it since it if someone asked since it is the only mark on the car.I’m very fussy about keeping the car clean and looking perfect.

Ch
Review №43

I brought my daughter in to purchase a car. She was new to the experience and Mike James took the time to explain everything to her! The lady who did the insurance verification had the patience of a saint! Thank you so much for a wonderful car buying experience!

Ga
Review №44

Purchased a new BMW x4 with the assistance of Dan Jones. Dan is a great salesperson, no pressure, helpful, knows the vehicles functions extremely well, professional and a nice guy! The staff is friendly and helpful, would buy a vehicle here again and recommend them.

Jo
Review №45

Good service, no pressure to buy... casual and friendly atmosphere. Highly recommend

Se
Review №46

Excellent customer service. Transparent, informative, understanding, knowledgeable. From sales thru finance, a wonderful experience!

de
Review №47

I would like to say that Ed Howell was a wonderful sale associate and a pleasure to work with. Very attentive and courteous. I would recommend anyone to see him to purchase a vehicle. Thank you Ed for all the time you took with a senior citizen . I G Burton thank you for making my life a litter better.

Sh
Review №48

Gordon Dhue was my sales person. He was very helpful in everything I needed to do to make the purchase of my bus go very smooth.There were a couple issues to be taken care of, and he assured me they would be right.All in all it was a great experience.

Ri
Review №49

I appreciate the high level of friendliness and professionalism at I.G. Burton. I chose to try their service after being frustrated by another dealership. I was impressed by how the service technicians take ownership of your issues. I believe that they make me happy by keeping my vehicle running at peak performance.

Ro
Review №50

Very freindly helpful and willing to help i have my own business in jersey since 1987 with several trucks in my fleet and the next truck i replace i will be coming to see you keep up the great work guys

Ja
Review №51

Once again Wayne Whitney saved the day. outstanding customer service skills.

Gr
Review №52

Christine was absolutely amazing! I came from Michigan and she helped with the trip, too include arranging for someone to pick me up at the airport! Amazing car and exceptional customer service! 👍🏻

Br
Review №53

Recently purchased a new vehicle. Salesman Dylan Martin offered a great buying experience. He was willing to answer all questions and search for vehicles that met my desires. Financing and insurance was easy and convenient as well.

Ab
Review №54

I had a great experience the salesman Allen was very professional and helpful, Neil in finance also very professional and helpful

Je
Review №55

I was traveling with 3 kids and a dog when my water pump blew. I own a 2019 Chevy Tahoe. They were extremely busy and stated it would take a few days.It was Friday around noon. They Hooked me up with a rental car from enterprise within 30 minutes and we were on our way south. Jeff, the tech then called me and said they had the part and the car was ready for pickup by 5. I picked it back up Saturday morning. Jeff was terrific. Bonus was that it was covered under my warranty.Thanks team Burton.ThanksJeff Geiges

La
Review №56

Sales person was easy to work with and very knowledgeable. Would recommend making available, info regarding additional warranty plans, to customer during periods of waiting for paperwork to be processed. This would give the customer time to understand the options available. Current process is very pushy and a turnoff!

Re
Review №57

Their service department is wonderful. They always have our car ready either on time or early. Invoices are detailed and accurate to the quotes. Knowledgeable staff and professional.

Ja
Review №58

Easy, no pressure auto shopping, from salesperson Griffin to insurance handler Miss Paulette to Finance arranger Miss Laura. Great experience, very good results.

Wi
Review №59

They were very courteous and helpful. I was kept informed of what was going on while they were working on my vehicle and it was completed when they said it would be.

Ka
Review №60

Arial my salesperson was awesome, he dealt with all my questions and Finance went smoothly! Great service!

St
Review №61

My experience was nothing short of amazing. Everyone was so professional, welcoming and selfless. All my questions were answered and they got me exactly what I wanted. I’d recommend them to any and everyone.

tr
Review №62

Always a pleasure doing business with Rango at IG Burton in Milford. My family buys all of our cars from him.

Da
Review №63

Fast friendly service. I do not recall ever buying a vehicle so fast and easy Great job Ariel, Mark and Dylan!!!!! I will definitely itely recommend this dealership and team!!!! The 1.5 hour drive was well worth it👍👍

te
Review №64

Genuinely kind and welcoming staff, and very upfront with their vehicles, zero games, very refreshing.

La
Review №65

Great service, great people. Mike James goes above and beyond.

Ba
Review №66

Very friendly helpful staff that took great care of us in a timely manner.

jj
Review №67

The team was great. Honest and helpful in purching my 2022 chevy and Im definitely going to make this dealership the only one I use and recommend to friends and family.

Kh
Review №68

Amazing friendly service and not pushy but very informative team. Everyone was great 😊

Ch
Review №69

Fast, friendly and efficient. Just the way I like it! Great job.

Cr
Review №70

While waiting for parts but right now that’s just the industry, answered all questions i had concerning my truck and the issue at hand . Very knowledgeable and friendly

Ki
Review №71

On time excellent service and very courteous.

Ji
Review №72

Ordered a new Tahoe from Walter Walls. Have dealt with him for years. He was very helpful thru the ordering process, kept me informed along the way. Spent all the time I wanted when I received the vehicle helped me understand all the features. I highly recommend Walter for any vehicle purchase.

Ge
Review №73

Good ServiceI pull up in lot started walking towards the vehicle. A sale Representative was out there right away. I told him what I was looking at right away I was helped and approved on getting the vehicle I wanted with in a few hours. I was able to walk out of the area with the truck key in my pocket.The Staff worked together in completing my paperwork. Very good team work.

Br
Review №74

I was in search of My dream vehicle andfound it HERE!!!!!Wonderful experience with Dan and his entire team!!! Jared was very patient and professional while the ladies are so great at what they do they make the process fun!!!“ They Truly won’t be beat”If you want the BEST deal go toI G BURTON MILFORD and ask for DAN!!!!Thanks Fred, Dan, Jared and the entire Teamfor making My Chevy Dreams come trueI couldn’t be Happier !!!!!

je
Review №75

Dylan was very helpful and informative, he got us into a vehicle we love! Would 100% recommend IG burton and dylan.

Ph
Review №76

Made appt for alignment, alignment done steering wheel straight Advisor was very helpful in the process thank you!

ta
Review №77

Employees help you to the vehicle you need and focus on helping you stay in your budget. They’re forward with pricing but don’t push anything on you. Had a great experience!

Jo
Review №78

Believe if the wiring harnesses are made from a bi-product of soy bean and there have been numerous issues with rodents eating the wiring and connectors, that these issues should be a under a type of recall or as an additional warranty item so that the vehicle owner does not pay for the repairs.I hope that GM and other care manufacturers come up with other options to prevent electrical fires in vehicles.I have paid over $1000 in 6 months for wiring harness repairs.

ma
Review №79

I was rear ended about 7 weeks ago and opted to take my car to I.G. Burton body shop in Milford because I wanted to keep everything OEM Mopar. I assumed everything would be top notch since it is a dealership body shop, I could not have been more wrong.. What was estimated by the insurance company as a 2 to 3 day repair turned in multiple trips back-and-forth to The Body Shop taking about a month. The 1st time they had my car for 3 days before they called me to come back and get it because they said the parts were about a week out.. When I finally did take it back to get it they had it for a following 8 days and then I had to come back and get it because the other 2 parts they needed for my car were another week out, I finally brought it back for a 3rd time to get the parts installed which I was told would take a few hours. About 4 hours after they opened and I hadnt heard from anyone I contacted The Body Shop and they told us that there was nobody in to work on my car and it was still sitting out front. I got very upset, but what could I do? They finally called me the next day to come up and pick up my car, when I did did the only one there was the receptionist. Now, this lady has to be one of the most condescending sarcastic belittling woman to ever work in the service industry. You wanted a review, there it is. Ill never, ever, ever go back.

Ac
Review №80

Everyone is super friendly and attentive! On my recent visit Wayne kept me informed about the status of my service. Nothing worse than sitting and waiting without getting updates. This means a lot!

Da
Review №81

I.g. Burton is a fantastic business to work with. Ive been looking for a Dual Rear wheel Silverado, and the truck they had checked all of the boxes I needed. I began communicating with Tom in internet sales. He was very helpful, and provided the information I needed. Tom offered a fair price (no dealer markup, which was nice). I took a few days to sell my current vehicle, and Jeff, internet sales manager, followed up a few days later to check in. When I was ready, I contacted the Tom who was able to help me secure financing with a great rate. Ariel, also in internet sales, helped collect the deposit and prepped everything. On delivery day, a staff member picked me up from the airport and brought me to the dealership, Ariel had the vehicle out front and ready for me to inspect. Ariel offered me a coffee, then proceeded to walk me through features, set up my Bluetooth, and set up OnStar. Laura in finance already had everything ready when it was time for finance, so the business end of the transaction took less than 15 minutes.This was the easiest auto transaction I have participated in (out of 23). I will gladly make the trip for future purchases.

Ja
Review №82

Exceptional customer focus and product knowledge. Both Jay and Nate took the time to understand exactly what I was looking for and facilitated an outstanding deal. MJ was spot- on as always. Amazing team!!

Ti
Review №83

Very easy process. Super helpful, patient and friendly staff. Great experience overall!

st
Review №84

Yes... A great car buying experience. Christine was very helpful and wasnt the typical car sales person. Well worth the trip from NJ to buy a new truck, and will recommend my family and friends to do the same.

Ch
Review №85

Griffin was extremely nice and easy to work with, not overly pushy.

Ai
Review №86

Dan was great! This was the easiest and quickest car buying experience we have ever had! I love my new BMW X1!

Tr
Review №87

I was super pleased with the service I received. The person I was working with wasn’t pushy, worked with what I wanted and found me the perfect vehicle. And after a few hiccups made sure I got the spare key, and made sure I was happy even after I left the dealership.

br
Review №88

Had 06 Sierra in for diagnosis of electrical problems. Paul was my service contact. Had scheduled appointment truck left night before and had diagnosis before 10 am next day. Had list of repairs, total cost for repair. And when I said I would like to attempt repair at home, Paul answered all of my questions and even enlightened me. There was no pressure to have repair there. I have bought 2 vehicles from this dealership, I have had transmission work done next door and have ordered a new vehicle from them 2weeks ago. I strongly recommend the Christine to sell you a car or truck, Mark to find you best financing if you need and Paul in the service department to help get back on the road. I am sure everyone is like the people I mentioned but I have had dealings with these individuals

Ja
Review №89

Everyone at IG Burton Chrysler was great. Good people to work with. will be back next time I need a vehicle

Ja
Review №90

Great experience. Tom was great to deal with!

Ma
Review №91

I bought several cars from this dealership and always have them serviced at the dealership. The sales team are very nice and not pushy. They service is prompt and efficient and I know they will do a good job for a reasonable price.

De
Review №92

Courteous staff and the work was done in a timely manner.

Fr
Review №93

Amazing team. MJ Lofland and his team made it so easy. No hassle, honest and amazing trade ins.

An
Review №94

Excellent service.. experienced and honest

Gl
Review №95

Excellent service, from sales, insurance and especially f&i. Enjoyed the experience

Ro
Review №96

Very professional staff with quick service. I would recommend them to everyone.

Jo
Review №97

I only trust Chevy techs with my Chevy and these guys always put customers first. They have my trust as a I am a certified technician with very little time to deal with my own vehicle I trust very few with anything to do with my baby. However I give four stars and not five because they have recommended parts that I have already replaced myself repeatedly (I understand the need for the business) however they still try to up the service on parts and labor they obviously never took the time to properly look through in their inspections of overall needs of the vehicle. I still would recommend to all my Chevy enthusiasts who need a service done.

Mi
Review №98

Very impressed with my experience at I.G.Burton. they got me in the car I wanted with a super low interest rate! The process was fast, and they even filled my tank, and stayed after hours. They seem genuinely friendly, and happy to help me with any concerns I had coming in.

La
Review №99

Great experience! I didn’t feel pressured, great variety of options for the vehicle I wanted, and excellent financial offers available. Ask for Tommy! He was great in addressing all my questions and concerns.

Br
Review №100

Griffin was great, low pressure got me what I wanted.

Information
34 Photos
100 Comments
4.3 Rating
  • Address:793 Bay Rd, Milford, DE 19963, United States
  • Site:http://igburtonchevymilford.com/
  • Phone:+1 302-297-8181
Categories
  • Car dealer
  • Car repair and maintenance
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:9AM–8PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–5PM
Offerings
  • Oil change:Yes
Payments
  • Debit cards:Yes
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