My experience purchasing a New car from Milford Auto Group was excellent. I worked with Joyce and Gregory through the entire purchase. Joyce is the owner she is so awesome, she did my custom build for my New Dodge Durango 2021. And then Greg help me on all other work. Greg is very knowledgeable. He demonstrate each and every feature on my new car and he is a customer friendly person. I really like the way he work with people. Great stuff, organized work, no surprises . I would highly recommend working with Greg to purchase your next vehicle.

I made an appointment for an oil change and tire rotation here by phone. My selling dealer was backed up 2.5 weeks. Maggie gave me an appointment for only 6 days out and was very nice on the phone and said I could wait. Cheryl checked me in, was very pleasant and I was done and gone in 42 minutes! Great job! I’ll be back. Sales sells the first, service sells the rest.

We had a nice experience at Milford Auto Group, after going through a horrible experience at another dealership. Steven our sales guy was very nice and upfront with the info I asked as far as the vehicle, no nonsense, no going around it, no surprises. The one and best surprise was that he was able to get me out of my lease vehicle, I had no idea they can do that since it was a different dealer and model car than what they sell. Never thought I would be going back to the Jeep family. I am happy with my new 2021 Jeep Cherokee Limited. Thank you for working with me.

Excellent service. Quickly serviced my car since I had another appointment that I needed to make. Gave me a complimentary discount due to an error by another Dodge dealership. Very professional and helpful.

I wanted to take a moment and recognize Jordan for his exceptional customer service. I went to another Jeep dealer and didnt get anything close to the service Jordan provided for our family. Jordan was patient and very detailed explaining the process. His job wasnt just to sell a Jeep, he ensured us he will be with us every step of the way and he sure delivered. Thank you Jordan again!

Milford Auto group is the absolute best. My family and I have bought several cars here over the past 25 years. The experience is always amazing. The process is easy and I know that I can trust that they are doing business with honesty and integrity. Joyce, Bobby and the entire team at Milford Auto Group are a class act. Buy your car at Milford Auto Group. Its really that simple.

This was our first purchase from Milford Jeep and it was absolutely the best experience we have ever had. Greg B was fantastic!!!! He made the whole process of building my Jeep and the purchasing process painless. Both my husband and I will continue to do our business through them. Thank you Greg for everything!! We truly appreciate your hard work!!!

I have the best experience at Milford, I always lease my car with Jeep and Milford was my first time and everyone was very helpful and take the time to explain everything, highly recommended Raymond dewey

Very nice place! Nice people work there! I found them very honest about my Jeep! They let me wait for it that means alot to me cause its my only vehicle.

Cheryl was fantastic helping me. She kept me informed of the problem and the status of my repair. She worked with the warranty company so I didn’t have to get involved. Truly a surprisingly pleasant experience, thanks so much

Steven was professional n very helpful. He suggested to build my own truck. So I very thankful. Felt so good to drive off in 2021 Jeep.Thank you Steven

The service center is very helpful, my truck went in for a mystery leak and they did everything they can to help solve it. Cheryl at the service desk was very helpful and understanding when explaining everything to me and very accommodating with the scheduling to get it done as fast as possible.Would definitely recommend using them.

Just picked up my new Jeep Wrangler 392. Mark made the sale super easy, answered all my emails super fast, and even found an extra $1000 discount I wasnt expecting.Got a great Jeep, at a great price, from a great dealership.Thanks.

Great experience in purchasing my new 2022 Ram 1500 Laramie truck. Mark was very helpful and a pleasure to work with. His follow up after I made the purchase to ensure I was satisfied was also very impressive.

Service advisor Cheryl is one of the best! I had an appointment for an oil change and then had a death in the family and completely forgot. 2 weeks later I realized and called to see if I could get in since I was leaving on vacation and overdue. She fit me in the next day and I was in and out very quickly. I will absolutely continue to use Milford Jeep! Prices for oil change is extremely reasonable too!

Milford Jeep was accommodating when we had to reschedule a high priority recall after we had a death in the family.When I called at 4:30 to check the status, the service department told me the work was completed hours ago and supposedly left a voicemail (there was no missed call and no voicemail). She told me they close at 5 and she if I would make it, to which I told her that I just needed to up 4-month-old and Id be on my way.We hit significant traffic and realized we were going to arrive 2 minutes after 5. I called a few minutes before 5 and apparently the service department was already gone for the day? Fortunately, the phone rolled over to someone in sales who hadnt left yet and after telling her I urgently needed the car back, was able to help me out. I realized it was Friday just before 5, but the service department knew I was coming, couldnt they have called again to be sure? Why did no one answer the phone when I made sure to call before 5?

Excellent service by by people who go out of their way to assist you in your purchase. A sharp pencil was used to provide a great price and everything that was promised was delivered. This was our second vehicle leased from this dealership with the same excellent results.Thank you!

The staff here are friendly and honest. They kept me informed at all times the status of my truck. Id service my truck here everytime

I just bought my second Jeep from Milford Jeep and each time the experience was EXTREMELY pleasant. My salesman, Joe Bellico, was fantastic and I would strongly recommend you see him for a fair deal and great customer service.

Great service, from start to finish. Mark our sales associate was the best and must mention Mary our finance advisor. Would buy again from them

Milford Jeep had exactly what I was looking for. I worked with Mark, who was great! He was very knowledgeable and did not pressure me into the purchase. I couldnt have asked for a better experience.

Customer service associates are very professional. Cheryl handled me with care and was very authentic. Reason for my 2 stars…the mechanics who operated on my vehicle did not mention I had a error code on my instrument cluster nor did they mention I had a active safety recall on my vehicle. You would think if you bring your vehicle in for service that this would be acknowledged and relayed to the customer.Now it looks like I have to bring my vehicle to a different shop. What a inconvenience.

Joe Bellico, the salesman, was great to work with, as was the dealership. No high-pressure tactics and no surprises. Just a fair price on a great vehicle - a stress-free experience overall.

From making appointment with Cheryl to picking up vehicle from sales associate, the experience was easy and professional. The off-hours drop-off option is easy and allows flexibility. The service department (Cheryl) checked in with me during the day to verify work being completed and made me aware of routine maintenance that should be completed, but there was no pushy sales pitch or must do now speech; just friendly discussion with relevant information. Finally, being able to pay over the phone and pick up after service area hours was great as it didnt interrupt the work day. Great Job Milford Jeep/Dodge/Ram Service area!!

We were at a different Jeep dealership when Greg from Milford Jeep reached out to me to see if he could answer any questions. I wasn’t feeling good about the deal I was getting so we went to Milford Jeep and bought 2 vehicles by the end of the day. Mary in finance was SO fast with the paperwork and knew her stuff. I felt like we got a great price for our trades and and we didn’t have to strong arm them on the price. The owners came out and thanked us for our business and we felt the family vibe there. Greg and Mary were awesome and now you have customers for life, highly recommended!

Cashier (sorry I dont know her name) & counter person (I believe her name is Cherie) were very helpful. Oil change was done in a timely manner. Only problem I have is that the low oil light keeps coming on.

Great staff that worked with me every step of the way! Made the buying process super easy and not a hassle. Definitely will buy another Jeep from them in the future!

My boyfriend and I went to the dealership about a week ago to look at Grand Cherokees. We were looking at cars in the lot when we were greeted by Jordan (one of their salesmen). Jordan gave us all the information we were looking for and we ended up scheduling an appointment to come back and purchase two vehicles. Jordan was extremely professional, honest, and personable making our experience easy and enjoyable. He offered to let us take two Grand Cherokees for test drives and answered all of our questions, exceeding our expectations. He communicated well with me when discussing all of the logistics prior to the day of pick up. I ended up purchasing a used 2018 Grand Cherokee and my boyfriend purchased a new 2021 Grand Cherokee. I was extremely pleased with Jordan and Milford Auto Group overall. Highly recommend!

Milford auto group is a special dealership with caring and thoughtful people. Mark couldn’t have made ordering and leasing a jeep easier. Highly recommend. No reason to go anywhere else.

We moved back to Connecticut in August of 2020. We have a 2017 Jeep Rangler and really hard luck finding a Dealer for warranty repairs. But so far with our first trip to Milford Auto it was, I am glad to say a great experience. They were on time to take my Jeep in, the lady was professional and polite and knowledgeable. Phone calls to let me know what needed to be done and the cost for my approval. Work was completed by the next morning at 10:00 am and it was a big job!!! Oh almost forgot really easy getting a rental since we only have one car. So far so good 😊 clean, efficient can’t say enough good things.

Greg W is hands down the best car sales representative I have ever met and worked with. As a young female, walking into a car dealership can be scary and overwhelming. Before coming across Milford Auto Group, I had experienced countless sales men with egos, attitude, and disrespect. None of them took me seriously when it came to finding the right jeep to fit my wishes and needs. This was the complete opposite when I walked into this dealership. Greg was very flexible, knowledgable and informative the entire process of buying my car. The owner even went out of her way during my purchase to make sure everything was going smoothly. I will be buying all my cars for years to come from this place, they have my buisness. If you are young and new to the car buying process, this is the best dealership to work with I promise :)

This was one of the best experiences I’ve ever had when It came to purchasing a car. Everyone was so welcoming and nobody was pressuring me to buy a car right away. I want to especially thank Greg for Being part of my best experience. He was very welcoming as well as the financial expert (I can’t remember her name but she was very nice ) and I was very happy with his service. I also Love that he offered me and my husband a test drive. Overall he was very helpful I am very happy with our purchase. He Made us feel like family. If you are looking for a very welcome in experience when purchasing the car go ahead and check out Greg at MilfordAuto group. I got a Grand Cherokee jeep. My photo won’t attach but I love it. 💞💞

The lady’s at the front were awesome, great smiles and friendly. However, I was a little upset because I made an appointment at 9am for a simple oil change. I got there and checked in at 8:47am. As I was waiting and waiting I noticed my vehicle was still in the same spot. An hour went by and my truck finally got pulled in for the oil change. I went to the front desk and asked why did my truck just now get taken back and besides being “busy” they couldn’t explain and just basically told me another 20 mins it would be done! That’s around about 1 hour and 20 mins for an oil change that usually takes 15-30mins max. An appointment is an appointment for a reason and these companies need to stop “over booking” or “squeezing” people in if they don’t have the proper time or employees to get us in and out as we’re promised.

Great service. Technician explain everything that had to be done and are courteous.

The gang at Milford Auto group is very courteous. I bought a pre-owned vehicle that has had a couple of situations and the gang at Milford has always accommodated me and fixed the problem. This is my second vehicle I purchased from this organization. I would highly recommend buying a new vehicle at this shop. Thanks for all your help looking forward to doing business with you guys in the near future. Sincerely Ken Weiner.

Always have a great experience with this dealership! Have leased 4 cars and just bought our first all at Milford Jeep! Highly recommended!

Great experience yesterday at Milford Jeep And Chrysler. Took my town and country to get the electrical checked out air compressor was not cutting in. I left it at around 11 am and walked to mall one hour after I get a call saying van is done and ac is working again. . Problem under dash. I was just charged for the diagnosis and everything is great. Thanks for all your help. Very honest people.

If youre looking for the best customer experience for a jeep or other brand in Milford Auto Group then GREG is your guy. Hes awesome at Customer service. I went in looking for a wrangler and got what I wanted and he was knowledgeable and told me everything I needed to know.

Everyone was friendly and welcoming. Jordan was professional and knowledgeable. The loan process was quick and easy. I got exactly what I wanted at a price I can afford.

Milford Auto has great service! Gregory Williams was very knowledgeable and patient. He helped me along my buying process and I would recommend him to anyone. I am loving my need ride. Thank you so much Gregory and to the whole team of Milford Auto.

Milford Auto Group was amazing! Joe helped me with the process and made it all really easy! Can’t wait to recommend them to all my friends!

Very easy and professional experience buying a Wrangler from Milford Jeep! Greg W provided excellent service and was available around the clock to answer any questions I had. He even picked me up from the train station to pick up the car!

Cheryl was my service manager and she was amazing. When they found out the issue she not only contact me as soon as she could, she also verified that it was covered under warranty, and worked with me to keep the vehicle overnight. She also was very patient and dealing with the jeep credit card company to use my points to pay for the warranty deductible and oil change. I would highly recommend milford jeep

Brought my ram 2500 Cummins in for service. They did a great job got me out in a reasonable amount of time and under the time they quoted.

I have gotten nothing but great service and care at Jeep of Milford. Service Tech Cheryl knows her stuff. I was always kept informed of progress and what needed to be done. A very pleasant and professional experience.

Brought my Jeep for recall, it came back with the globe light on and the engine light on. Brought it back and the young lady was explaining to me that it had nothing to do with the recall, I explained to her that I understood it had nothing to do with the recall but this happened right after the recall. Didn’t drive my car anywhere and the lights are still on my dashboard.She told me that I have to bring my car back again for them to check out the problem and I will have to pay. They are not nice, the globe light was not from the recall but it was exactly where they changed the part for the recall.They are horrible with service, the young lady was giving me attitude. I am so disappointed and upset with my experience . They try to rip u off when it’s their fault. Poorly rated . Bring your car to Fairfield Jeep instead. I am truly upset !!!!!! I wouldn’t even rate them!!

Cheryl is always so professional and wonderful to work with. We feel confident that the job is done right!

Perfect Milford Jeep a nice dealership good people. Ray Dewey #1 sales rep. This is my second Jeep from Ray great price very happy.

I always take my Jeep Patriot to Milford Jeep. The service is outstanding and professional. I Wil not use anyone else.

Very easy and very transparent process. Most of the legwork was done in advance of arriving at the dealership which was awesome. Ray was very helpful and knowledgeable about the vehicle. Top notch experience all the way around.

Gregory was very patient with me. He went far and beyond to help me with any questions or concerns I had. Definitely recommend him to anyone who wants the best customer experience at a car dealership

I recently leased my first Jeep Wrangler from Milford Jeep and couldn’t have had an easier, more pleasant experience. My sales rep, Joe Bellico and team made the process seamless and I had the keys to my new car within 2 days. I was with another car dealership for almost 20 years and decided to make the switch to Milford Jeep because my fiancé leased a Cherokee through Joe Bellico about a year ago, and I remembered how nice and professional the whole experience was. Joe is attentive, and I truly felt like he was looking out for my best interest. Im very happy with my new Jeep would highly recommend Joe and Milford Jeep.

I was having problems with an on going issue with my tire. I kept losing air, an or having to replace the tire. My left turn signal kept going out, an I needed the oil filter change, they also rotated my tires all in a timely manner an the price was very reasonable. Thats why I love taking my vehicles here I trust completely an there not out to rip you off either. Thank you Milford Auto Group

We were referred by a friend and he was so right! Everyone could not have been nicer and took their time to accommodate our needs. We were assigned to Ray, who asked qualifying questions to be sure he understood exactly what we were looking for. He explained each phase in detail and made sure we understood before moving on. He was personable and friendly each time we met.

I had a great experience at Milford Auto Group when purchasing my Jeep. Greg was our salesperson and he was fantastic. He answered all our questions and didn’t rush us into buying anything. I test drove the car at night and he suggested test driving it during the day as well to make sure I still liked it. Also, the owner of Milford Auto Group introduced herself and thanked us for our business. Everyone at Milford Auto Group was wonderful and I loved that they followed proper covid protocol. I definitely recommend them!!

I had Joseph Bellico, he couldn’t be nicer . Everything went very smooth and quickly

It was an absolutely pleasure to lease my new truck from Milford Auto Group! Greg in sales is the definition of a gentlemen and a true pleasure to work with. I HIGHLY recommend this dealership!!!!

The service department here is superb and I won’t go anywhere else. Top notch customer care and a friendly team that tends to your every need. Cheryl is always extremely helpful, friendly and an incredible asset to the service department.

Having been looking for a car for months, I decided to check out a Jeep Compass Altitude at Milford Jeep. I inquired online and worked with Greg. From scheduling a time to come in to leaving the dealership with a brand new car, Greg made the process simple and easy. He was clear on pricing and worked within my budget. Milford Jeep gave me an excellent trade in value for my 2011 car that had over 121,000 miles. Mary, in Finance was wonderful - made the process quick and painless. Go work with Greg - he is excellent. Super responsive, transparent on everything, and helpful. And the best news - I left with a brand new 2021 car! I will definitely be back when my lease is up!

Great customer service but the owner was very rude! I went with a news paper printed price on a truck they had on the lot same vin they would not honor price that was from today’s paper I would never go back to them to do any business and I will tell all my family and friends. Any store will honor what was printed terrible business

Best services I’ve ever gotten from a car dealership! Joe was kind, genuine, and never pushed us into buying anything. He laid out the options and we decided what was best for our family. Happy to do business with them.

Always a great experience from both service and sales. I would recommend buying or servicing your vehicle here

Truly fast, efficient, professional and friendly service at this location! I would recommend them highly as a dealership and repair facility!

Had an excellent experience working with Milford Jeep. Jordan rocks! He made my transaction flawless. This is my new favorite dealership. I’ll be back for the next Jeep!!!

Looking for a car post-pandemic was NOT easy. I was in communication with dealers from Fairfield, Old Saybrook and Norwalk - and Jordan from Milford was the ONLY one who was able to get me secured in a jeep. Every other dealership gave me the See whats on the lot or wait to order a car and jordan immediately said - lets get to the point and got right down to logistics. In total, I spent about 25 minutes in the dealership - UNHEARD OF. Most everything was done virtually, and Jordan made the process as easy as possible. I would HIGHLY reccomend Jordan and Milford jeep - and have officially found my new dealership!

Oil change. Was in and out in less than a hour. Cheryl was very helpful and courteous.

I had a great experience at this dealership-owner is reasonable with pricing and very knowledgeable. Finance dept is helpful. However, I would not recommend sales person Greg W. He screwed up essentially every detail of my sale, including my name multiple times. Everything was completed accurately in the end, but very frustrating to be calling back my insurance to correct his mistakes hours before vehicle pickup. I would go back to the dealership for sure!! Just a different sales person.

I have been dealing with Milford auto group Chrysler dealer ship for over 15 years and even at my lowest point they always rise to the occasion I had quite a few accidents my insurance dropped me and I thought that I was not gonna be able to get another automobile! Roy Joyce Mary Maggie the entire team is awesome and helping me to continue to just live my best life just living the dream they make your dreams come true and I appreciate them very much Sylvia Darina Woolfolk-Martin RN.

Needed a quote for bumper damage. The woman at the desk made everything really easy and text me updates which was extremely helpful and convenient since I was in the middle of my workday.

New Jeep Grand Cherokee purchase was efficient and pleasurable with Mark. This is my 5th Jeep ... my first was an Overland and the rest were Grand Cherokee (Limited).I hope the 2021 version is as good as the 2018 I traded. Whoever gets the 2018 will be pleasantly surprised with gas mileage on the V8 HEMI. I often got 25+ on trips back and forth (CT - SC).

Always a great experience! Carly always goes above and beyond, we are pleased with the service we receive! Whole crew is awesome, keep up the good work!

Good place to do your purchasing and servicing of your vehicle.

I drove from Newburgh, NY to buy my Jeep Renegade from here. Well worth the trip! Mark was awesome! Personable, helpful and honest. Mary in finance was also great! Will absolutely buy from here again! Thank you all for being great!!

I had a great experience for milford jeep auto group... Joseph was good take care about my jeep wrangler....Im so thankful to milford jeep...car is amazing...this people is amazing 👏

Great experience as always don’t trust to many places with my suv but since I been to Milford no problem smooth no problems great people great atmosphere and cheryl the lady I have spoke with is awesome !!

Excellent dealership that knows their customers and provides quality service.

Milford Jeep has always Been a pleasure to deal with. No hassle, nobody follow me around the parking lot, and no constant phone calls, if you’re not decisive on your first visit. Mark Setaro in the sales department is amazing. Every three years I call and he remembers me. Im sure I make it hard to forget with all my “demands”! LOL. They say what mean and mean what they say and I if it’s a Jeep, Ram or Dodge your looking for, it’s the place to go. Thank you Milford keep for the last 9 years or making car leading easy,

Joe my salesman was simply amazing. He followed up and followed through from the start of everything until the end.

Very efficient and helpful. My problem was corrected with no inconvenience to me.

Friendly, efficient. Unlike other dealerships they treat you with respect and don’t come into the waiting room every 5 minutes to offer you things. Clean environment. Fair prices. Might even buy my next car there!

Very helpful and friendly. Straight forward and quick process to get the car I wanted. No games, trustworthy.

I heard nothing but good things about Milford Auto Group and they were all true. Greg provided superior customer service by finding me the best deal with no haggling! A stress free buying experience! Also a very streamlined operation, everything done quickly and efficiently. I will definitely be back!

Mark was our salesman, he was great, helpful and made sure everything was done correctly and in a timely manner. Would highly recommend this dealership

I’m concerned that after paying almost $50 k on a wrangler and only 4500 miles I have my 4wd service light is on and I need a new part as well as my radio acting up. This is not top quality at all.And I’ve never even used the 4wd!

Great Service. I would recommend you ask for Sales person Mark Setaro as he is easy to work with

Always a pleasure to deal with the Service team here. Service is quick, team is friendly and my Jeep is well taken care of. This is our 3rd vehicle purchased from this dealership and won’t be our last. The family style model is what keeps us coming back.

Great car buying experience....so much so that this is the 2nd car Ive bought from Ray and my familys 4th!

I’ve been wanting a Wrangler for a long time and I’ve met with a couple representatives from a few dealers. When coming to Milford Auto Ray really made the process so seamless. He hand selected cars for me from inventory and really knew all the features inside and out. I ended up getting a Willy’s and I could not be happier. If looking for a car highly recommended getting in contact with Ray!

Excellent service. Cheryl is the best!!!

A fine dealership. Have been going for Jeep service for years. Friendly and explain things.

I recently purchased a vehicle from Milford Jeep and had a great experience working with sales, Greg W and the support staff. I highly recommend this Dealership.Gary G.

Prompt, efficient and friendly. What more could I ask for? All in All it was a great service experience!

Great purchasing experience with friendly and knowledgeable staff. Would recommend anyone in the market for a Jeep put these guys at the top of their list.

Just picked up my factory order 2021 rubicon yesterday!. Im extremely pleased with the experience I had at milford jeep. When all other jeep dealerships in CT had no interest in giving me a fair deal, Steven was more than willing to work with me and get me exactly what I wanted for the price I felt was fair! After visiting 4 jeep dealers in CT there is no doubt in my mind that milford auto group is the only option. I will most definitely be back in the next few years to purchase a Grand Cherokee for my wife.

Came from NY to Milford Jeep based on the fact they had the car with the options and color I was looking for as well as good reviews online. I had been working with internet sales prior to my visit and the day I showed up (without appointment) the salesman assigned to my account was not available so I ended up working directly with Bob the owner. Bob was a pleasure to work out a deal with, one of the better car buying experiences I’ve had. I would recommend this dealership in the future and will consider it for future purchases even though there are other Jeep dealers closer to home.

I was very disappointed on my first visit. I checked in on time for my scheduled oil change. One hour and 20 minutes later I went down to the service area to investigate. Evidently the mechanic had finished the car and parked it out in the parking lot but had never returned the keys so they were waiting for him to reappear. So I went out in the parking lot and looked for my car and lo and behold the keys were in it. Zero apologies from the customer service person. I’m not going back .

The staff was courteous and kind. The job was done in an hour and my Jeep and myself are very happy. Thanks for everything.

Horrible service... We brought the truck and they refused fixing warranty job due to lack of staff. Unbelievable...

I just purchased a new Dodge Ram due to working with Cheryl in the service department over the last 7 years. Cheryl was always helpful, honest, pleasant and a very trustworthy person. From this, I decided to purchase my vehicle from her dealership. Cheryl was very helpful in connecting me with the sales person Ray. The transaction was smooth and easy. Cheryl is an absolute asset to Milford Dodge and I will be servicing my truck there due to Cheryl’s top focus on client service.

Incredible experience and by far best I’ve had at any dealer. So helpful from end to end and Joe couldn’t have made the purchase any easier including helping me enormously move everything from one car to the next. Not enough kudos to give to this dealership!