Mr. Edward was completely professional and helped me with everything I needed. Definitely recommend to higher-ups

Best experience Ive ever had a Verizon Retailer. They made the process so pain free and it took less than a third of the time it normally takes at a Verizon store. This is the store you want to go to for all of your Verizon needs!

Appreciate all the help from Onna, she helped me with all my questions. Went to the other location in town and did not get help. Come here for all your needs

Employee was very helpful and got me through my first experience buying a phone very quickly, fantastic work

The staff was super duper helpful and went above and beyond to help me get my new phone set up

I was having major issues with my old iPhone and needed to upgrade. I chose to visit this location in downtown Milledgeville and it is honestly one of the best customer service experiences I have ever had. Ask for Anna!!! She is amazing! She got me upgraded to the iPhone 11, and she took the time to answer all of my questions and make sure that my new phone was properly updated and ready to go. I have never had a bad experience with Verizon as a company, but I have to say that I recommend this location above the others for the excellent customer service. Thank you!!

I suppose to had curbside pick up. I had went into the store. And the representative was extremely slow and was having conversations outside of work topic. Very disregarding of the other customers.

Been there twice in the last few days. Both times only one person was working. Neither one was able to multitask and help more than one customer at a time. Even when all they were doing was waiting for a new phone to turn on and activate. The second time after 45 minutes of waiting I finally left. Once we pick up my wife’s phone then I will never go here again. Terrible customer service.

Young lady was very helpful and knowledgeable

Extremely poor customer service, management inept! Certified Crooks!

I called Verizon customer service about my horrible experience. I was charged 17.99 for insurance after purchasing an i phone 11. I wasnt given options. I was told to call customer service to cancel. they apologized and said I should have been given options. I was also told I had to pay 195.00, without explanation. finally, I was told it was for taxes, screen protector and case. I said absolutely not! I saved a lot of money by purchasing from Amazon and Walmart. Beware and ask questions. better yet stay away!

Wow, where to start. I walked in and was completely ignored by two employees at the desk - I was the only customer in the store. After standing there for a few minutes staring at them, they finally said they would be with me in a minute.I proceeded to tell one of the employees about my phone issue and she said she couldnt help me because she doesnt know how to work androids and gave me the customer service number.Verizon sells both android and apple. Your employees should be trained how to assist with BOTH as well as basic customer service technique.I wont be coming back to this location. Huge waste of time.

They are amazing people. Try their best to make sure customers are satisfied with their needs.

Very helpful, Ansley was great!

Dont waste your time going to this dump. I went in to look for a new phone for my husband. As soon as I entered, I overheard the 2 employees talking terribly about the customers that had just left. They were unengaged, unprofessional, & down right rude. & to top off the great experience, one of the employees had her shoes off. Also, they have no idea what they are talking about. Like I said, dont waste your time.

Jesse is the truth! What I thought was a difficult situation, he figured it out easily! And I got a phone that I wanted with extra perks at a reasonable price! If I ever have a mishap again, I will return there!Thanks!

Beautiful store. Very friendly and helpful staff. I dont have to wait for service. These guys are great!

Services are Great !

Customer Service seemed great at the time. I was sure to ask the employee if there were any hidden fees for my free tablet, or any deductible for my mobile insurance replacements. He told me there was no hidden fees and no deductibles. However, my bill all of a sudden is $254.00!!!!!!!! This is ridiculous. Not to mention that I cracked my phone screen and when I called to get it replaced I found that I would have to pay a $125 deductible.

Shonice Mason was so nice and patient she was awesome I would give her employee of the month if it was up to me she is wonderful

Shoniece helped me buy a phone but I ended up getting a bundle also and I’m so glad I did. Great customer service, very friendly and helpful. Now I hope my bill is just as nice lol... if you need a phone this is the place to go to in Milledgeville!

Love this store .... staff is amazing and helpful... no complaints what so ever!!

Mariah was the best sales representative Ive ever worked with! We need more people like he

I absolutely love, love, love this store. The staff is amazing, caring and very helpful.

Best Store in town! I always love going in and seeing these guys!

Tried to sneak in extra items by telling me it was part of the phone payment, very shady business. Only would pay bills here.

They are a awesome store very friendly and full of business

Store manager Jamaal Richard kicked me out of the store while on the phone with Verizon customer service ..I asked for a sim card because thats what I was instructed to do by the customer service representative..when he realized that the employee had given me one he snatched the phone out of my hand and hung up on the Verizon wireless customer service representative and kicked me out! I will be taking this to corporate! He was very rude and unprofessional...he wasnt helpful from the beginning!

Shanice was amazing, great customer service.

Great

Great people and great environment!

The service was great.