Stephanie was amazing. We walked in 30 minutes before closing and she greeted us and took care of all our needs. She never worried about closing time and even walked us out. She needs to run the training classes on how to please your customers. I will definitely keep her number. Service has been great.

The customer service / sales people are very much devoted to getting your service set up. Kind of gives you the old fashion vibe where a company actially wants your business. Sadly what they are selling you is also old fashion. The Internet, TV, and Cellular is all ancient technology and held together with bubble gum and tooth picks. I applaud the people at the company but the underlying issue is that they need to basically rebuild their entire network. That isnt happening anytime soon. I would not recommend their services.

Marquea is one of the nicest employees Ive ever had the pleasure of meeting. She went totally out of her way to help me with what I needed done. If she ever leaves this store. Ill stop doing business with it.

It wasnt crowded and the service was swift. I experienced no hassles and can confidently say that you probably wont have any issues here either.

The customer service was great. My sales person was knowledgeable and help me make the best decision

Was having an issue with my phone and stopped by to see if I could get some assistance at the AT&T Store. Had to wait a few minutes before speaking with an agent.My agent was Eric. Eric was very nice and professional. He was also very knowledgeable with the questions I had. He ran an update and figured out why I was not able to delete apps from my phone. He figured out what was going on with my phone and got me all set up with a data plan that will work for us. I spent almost an hour with Eric. He was overall fantastic with his customer service. So if you are planning to stop by the store, ask for Eric.

My service was great and the manager Keke and Kenisha treated me wonderful. They took care of all my needs and I am completely satisfied.

The staff is great they gave me the best treatment that you could ever have wanted from a staff the manager was especially great thanks for everything

Great customer service. Did not feel pressured to make decisions..

The people in this store were a complete joy to work with. They got me set up with more than what I need. If you are ever in the Milledgeville area stop in and they will most definitely take care of you.

Eric the Manager is a wonderful young man.Knowledge, personable, attentive and patient.He has a great rapport with his clients as well as his employees.Highly recommend this store.

Jasmin is the best. She answered all of our questions. She took the time to help me with my phone. Best customer service. Thank you Jasmin Harvey!!!

Waited forever to receive our phones that should have been ready for pickup. Tried to do curbside pickup but no one ever came to help. Had to go inside and wait behind people who arrived after us. Staff continued to take 3 walk ins prior to helping us. Staff had poor attitudes. Phones that were active should have remained active as we were doing at home setup. Contrary to our request our current phones were deactivated and we were forced to either finish our evening errands with no phones, set up everything in the parking lot and wait until process was complete or go back inside and have them correct it. We chose the latter. The only thing they could do was open the new phones and swap SIM cards. They insinuated we should just do this on our own but we had nothing to open the SIM card slots with and requested that they take care of this. This did not make the rep happy and during this process not a word spoken to us the entire time. No apology for anything. HORRIBLE EXPERIENCE. Not to mention when the rep was ringing out my husband she bragged on how no one in the store could setup a new phone correctly except for her. Unfortunately, she didn’t setup correctly either.

I went into this store on Friday 2/26 at 7:20pm and was treated horrible by your sales person Tyler Archer!! I called prior to going because I live an hour away and spoke with a lady who told me that the phones that I wanted was in stock. When I arrived Tyler helped me and asked what we needed. I told him that I was getting two devices and trading in for the promotion and my sister was doing the same thing. He told me before he begin, he wanted to go check to see if they had any devices in stock. He came back from the back and told me that they didn’t have any phones in and for me to come back tomorrow. I asked them what happened to the phones that the manager had told me when I called. The other lady that works in there ended up helping me and magically the phones that Tyler told me they didn’t have appeared by the magic stalk I guess. Tyler lied because he did not want to help me and the girl who helped me told us that he does this all the time to keep from helping customers. He lost out on my business and I ended up added two lines. What a waste of an employee. He is never helpful when I come to this store. Anyone visiting this location, beware of Tyler!!!!!

Husband went in and got a great deal. Phone wasnt expected in for 14 days, received it the next day. Setup was quick and easy. Great service.

The staff was incredibly helpful, especially Zimesha. She stayed even past closing time in order for me to buy a new phone when mine broke! She was very knowledgeable about the phones and phone plans as well. I really appreciate all of the help I received from her, Stephanie, and David as well!

Technical support excellent.

Buyer beware. My brother and I were automatically signed up for the $15 dollar a month insurance. We were never asked nor told we were signing for it. In addition, we were signed up for next up without our consent. When we went back to get this cancelled we were told we had 14 days for insurance and the next up was required to get the iPhone deal at half off (with new line). Of course the next up information provided was nowhere listed on att own website and it was easily cancelled and refunded by chatting with an online agent. Clearly they are out to sign you up for products they get commission on without consent and then refuse to cancel it

My. Husband came out happySo.....Im happy.

Art is clean they great you as you are walking in . The place clean and they are practicing the six feet distance

Easy to get in and get out. Staff was there willing to help if necessary

There is something wrong with the phone.

My customer service was AWESOME my last visit to AT&T in my hometown. I switched my mom over from Android to iPhone for Christmas and Ericka was VERY helpful during the switch. She answered all of my questions and reassured my nervous mom that her switch would be easy. She made my mom feel comfortable and she even told her to come back by the store if she has any questions about her new phone once I leave. The overall experience was wonderful!!

God Bless You All Out-there This Afternoon!!! My experience at the AT&T Store this afternoon was awesome. There wasnt anyone else in the store when I entered. The young lady explained to me what was truly going on with my phone. She helped me to remove those power draining (Apps) from my phone. You all out there (Please) be careful. Im able to use my Cellphone as usual now, but Im still going to keep this mishap in the back of my head, and Im hoping this phone will last until I am able to purchase a new one. It was really nice of the young lady to help me. When you all receive this message, please let her know that Ive found my next purchase. Thank you all so very much, and Be Blessed 🙏 🙏🙏

The person who attended me was lazy and a bit rude, did not solve or give me any answer to my problems, I ended up calling customer service so that someone who was interested in helping me could talk to me.

Terrible customer service. 3 employees no other customers, and could not get any help to buy a new phone. All 3 were too lazy to get off their a$$es to provide assistance.

I’m seriously disappointed in the service at the Milledgeville location! Today my discussion to be a Verizon Costomer was definitely confirmed! I simply need a new phone case, so I went to AT&T. I pull up and asked the sales representative if the store was open and he responded yes (nothing more). When I reached the door another sales representative asked if the other guy told me to come in. I said no, and she told me I needed to wait in my car until I was helped. Another car pulled up as I was walking back to my car and the sales lady went directly to the car that pulled up. She proceeded to ask them what she could help them with. I just stood there and they both acted as if I wasn’t even there! So of course I left frustrated and confused as to why my business was not acknowledged!

Awesome 😎 keep it up DAVID!!

They was very helpfully and fix my phone. Because Im was traveling. The lady that help me very nice.The AT&T that help me was in Milledgeville Ga. THANK YOU SO MUCH

Found out exactly what I needed to know...going back in a few days to trade in my current phone for a new one...!!!!

Steve Brockway at the Mary Esther, FL location was a great help. He was very patient and knowledgeable about our situation. I expected to get a headache and spend hours at AT&T, but walked out quickly and with a smile on my face!

The customer service I received today was very welcoming and I’m so glad to be team AT&T now!!! Thank you Tiffany 😊

It was horrible!!! The staff was cold and rude and it was horrible. It literally made me sick to my stomach. Anything good that is said about them is made up and planted by at&t!!! These people are horrible.

Cant speak to the store but AT&Ts home service is unrelable and non-responsive. They have scheduled three appointments and still not show up and we have never received advance notice that the job has to be rescheduled. If you like sitting at home and waiting, you will like AT&T.

Got things i wanted but yjru dont work

Thomas was very helpful and professional.

It was a nice store nice people work there

Purchased screen savers

Att and zimesha west are the bomb!!!!!!

What WONDERFUL customer service! Dulcie was so nice and helpful. We added a AT&T phone and will transfer the other Verizon phones when our contracts expire. Thanks so much to Ms. Whitaker for your professional kindness.

If I could give no stars, I sure would! Thank you for the worst customer service I’ve ever had! Had a bad attitude from the second we walked in! Sorry I interrupted you while you were doing nothing!

Absolutely amazing customer service from Christopher today! He went above and beyond to get my LG V10 replaced due to malfunction. Truly appreciate everything he did!!! Thank you for everything!

I went here when I was considering buying a new phone through AT&T, however the prices are just too high. I ended up buying a Nexus 5x for much cheaper. The store was nice, however, and the employees were more than willing to help!

They took care of everything that I needed. But they do need some help. They’re very short staffed every time I go there. Other than that, they work hard. I felt bad for them.

I am staying in the middle here because the roles have changed for AT&T stores. In the not-to-distant past you could go to the stores and get full-service care for all of your AT&T needs. Not any more..not even close. The stores are now limited to retail sales only and retail sales are ALL THEY DO. However, if you call 611 from your phone they will tell you to stop by the store for help, and when you get there the employees stare blankly at you, clueless as to what you are talking about. The level of cluelessness differs from store to store. Some stores still retain older long-time employees who still are able to assist you with answers to questions and send you in the direction of the help you seek. I have the misfortune of living in a town that employees mostly college kids who could care less about me, much less my 15 plus years of customer loyalty...and if I’m not buying a phone...I can just “kick rocks.” Some of AT&T’s management should be forced to visit some of their stores and deal with some of these morons..just sayin...

Taylor was extremely helpful getting my SIM card back!! Not to mention he was just a big ol hunk ;)) &

Had a problem with Samsung phone that would not allow input. Tech was able to fix in about 2 minutes flat. I was impressed with that level of experience.

Love this store, great selections, bargains are very good.

More than helpful! patient and knowledgeable...way beyond expectations of customer service! thank you Miss Corona and staff!

Great Service

Nice salesmen, just know good deals.

Never enough help in the store. It is always packed and there is always only 2 workers. ABSOLUTELY RIDICULOUS!!

Very slow people with slow service. Also have the minimal idea of what theyre doing.

Service was great and I was in and out. However, this is not always the case.

Never have an issue. Long time customer.

Great customer service.. dudnt wait long for service..

All I got was aggravated and my issue was still not resolved

Went in for an apple watch, got talked into switching from verizon to them, was told my plan would be cheaper- that i would also get direct tv on my plan for same price i was paying verizon for just my phone lines, 6 months later- my direct tv isnt combined with my cell phone plan like att said it would be- so now i have two separate bills to pay- along with a tv service i didnt want, but was TOLD i HAD to combine them to get a cheaper plan price. Also, traded in 4 phones to get my rebates for trading in which is a croc of poop! you wait 12 weeks for them to tell you that your phone lines arent on eligible plans to get the rebates, so you turn your phones in for NOTHING, and still have a HUGE bill from verizon to pay on top of the bill from AT&T! NOT a satisfied customer AT ALL!

Great store, great costumer service, nice employees

It was GREAT and VERY HELPFUL

Very professional and knew what they were doing.

They re really helpful, nice, good people

The staff was amazingly helpful.

...I received awesome customer service! I have no complaints!

We were told by Shandrika that a device could be added to our phone plan that should have never been able to work. I bought this device. That same day went back to the store to refund with a 45 dollar restocking fee after calling tech support and finding out this would have never worked. Poor customer service.

The employees r nice here

Great customer service

Disappointed they could not help a non technical item as your phone to your car problems

Super knowledgeable & friendly staff.

Not much help. They are there to sell new equipment.

The employees was nice.

It has phones

Great service always!

Mark was not very friendly or helpful. Very unprofessional. If i have not been with AT&T for so long i would change providers. Very unhappy about the customer service that is given in the store

Long wait then very little help with a problem.

Rude heavy set lady

Great service.

Nice work people

Got me set up for autopay!!!

Is it me or does their prices seem to be higher than normal... Not a large selection in store.

Wait is ridiculous and service is not that awesome.

They never have time for me.

Great service.

Great service

Good service

Very unhelpful with my phone troubles

The i had to wait but they helped me

Nice store

Very helpful

Wonderful staff

Long waits.

Useless agents.

Hated it

Its amazing that the T&T people on site have to call customer service (which very rarely answers) to be able to troubleshoot customers who have problems using their service.

Good service, customer service from some sellers is not the best. But they help you