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Sienna Auto
8711 Hwy 6, Missouri City, TX 77459, United States
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Sienna Auto
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Do
Review №1

Great experience. In and out for a state inspection. Very clean place. Convenient location with a tall covered entry.Friendly staff.Definitely recommend.

Ca
Review №2

I recently took my Toyota (with over 225,000 miles on it) to Sienna Auto to have them check it over and get my vehicle ready for a 3,500 mile roundtrip adventure.The trip was would be going through some pretty isolated areas of New Mexico and Arizona (where there was often no cell phone signal), on my way to California, so it was extremely important to get it right.After looking it over, they made a few recommendations: serpentine belt and battery.The shop manager and owner were great. It would have been easy for them to sell me a bunch of repairs, but they didnt try to.My trip was a success and never had any issues. Returned back home a few days ago. I highly recommend this locally owned shop, and will continue to go to them for my automotive needs.

Li
Review №3

I went to sienna auto for my vehicle inspection. Really loved their customer service, communication and friendliness. It was an awesome experience.

Ma
Review №4

Great guys. Best alignment here. Great prices

WI
Review №5

I’m so glad I found this place. The process was simple and my car was ready way before I expected. If you can, contact David. He is very respectful and professional. Very nice experience. I’ll keep visiting this place for anything related to our cars. Totally recommended 😊.

sc
Review №6

Whoever owns this business is honest. Love this place. Dont try to upsell unlike dealerships.

Ma
Review №7

Wonderful experience! Everyone is so nice and helpful. Quick and efficient! THIS is the place to go and I dread going to car places.

Ja
Review №8

Polite staff, quick turnaround, wasnt a bad experience and thats hard to find in the automotive industry here anymore. Will continue business here when nessecary

Za
Review №9

I would recommend them to my friends and family. This is not just an auto shop but an experience everytime you visit. Great Service with integrity and honesty. They stand behind their work.

Ki
Review №10

The owner is a rip off and extremely rude. I will never go back and would not recommend this place.

So
Review №11

This review is long overdue. I brought my truck here for a simple state inspection. The gent upfront took my truck around back and 20 mins later told me I failed due to my tint being too dark on the front windows. I told him my truck passed with the same tint last year and it’s not even dark...he recommended getting it re-tinted and bringing it back. He also said the tint laws have changed since my last inspection....I took it to a shop down the road and they said there’s nothing wrong with my tint. It’s within the legal limit and the law never changed since my last inspection...Either this place has no idea about the legal tint limits or they’re just in the business of playing games. Regardless, I’m not going back...so if you need your state inspection done, think twice cause this place might fail you for no reason.

an
Review №12

Great and quick work

Ha
Review №13

Started coming here when I moved to Sienna. They have great service, great prices, are efficient, and have friendly staff! 10/10.

Ma
Review №14

Friendly and knowledgeable staff. A great place to get your vehicle inspected.

Sh
Review №15

Service is always friendly and reasonably priced. Definitely would recommend this business.

Je
Review №16

The person at the front desk is a perfect gentleman. Helped me to get my car inspection swiftly without making me to wait. Thanks.

Ja
Review №17

State inspection completed and I was able to get in and out. Clean facility and everyone was wearing mask. I would recommend

Sp
Review №18

Always friendly and looking out for the customer, I only come here for all our cars.

Is
Review №19

As usual, my visit to Sienna Auto was great. The atmosphere is always a welcoming one. David and the team are so kind and professional they make it very easy to sit and enjoy the wait. If youre looking for someone to give your vehicle the care it deserves, I truly recommend giving Sienna Auto a try.

Wi
Review №20

Sienna Auto offers a warm welcome at the door and staff that are professional and responsive. The office area feels safe, clean, and updated with tech devices to make transactions easy and transparent. Every service is fully explained and prices are reasonable. My car inspection was complete in 30 minutes and an itemized report was attached. No issues, no worries, just a satisfied customer. Thanks again!

Ki
Review №21

Very professional and honest. I had my car worked on and they gave me a ride home so i wouldnt have to wait there all day. Also, they came back and picked me up from home so that i could get my car. Awesome job and my go to for repair service and diagnostics!

JD
Review №22

Great customer service.

Ju
Review №23

Had to take vehicle back twice, not happy

Ja
Review №24

I’m sitting here waiting for my oil change and I’m watching and listening to the owner of Sienna Auto. I’m in the hospitality industry so I can’t help notice the owners customer service. Customer after customer he asks relative questions, gives advice to customers that end up not staying to use their service, he makes funny jokes but most importantly what I appreciate is, the honesty. My advice is to show up early on the weekend bc it can get busy w oil changes and inspections throughout the day. They don’t have a mechanic on the weekend that can handle major repairs so plan accordingly.

St
Review №25

This is the BEST auto mechanic in Sienna: Honest, trustworthy, fast and treats you like a VIP customer every time. Sienna Auto is “Concierge” Service without the cost: friendly, expert service, reasonable and they even have a coffee bar & kids area in the waiting room, courtesy car to shuttle you in the neighborhood to work/home, this place has it all, folks. I will never go anywhere else for auto mechanic service.I was tired of paying outrageous prices, waiting forever, treated poorly... not anymore. Support this local, family-owned business: they do amazing work and treat their customers like family. Keep it up, Sienna Auto!

Ly
Review №26

Manager was quite nice and helpful. Work was completed quickly while I waited. I love having Sienna Auto nearby!

Jo
Review №27

Honest and friendly auto shop. I’ve had multiple occasions when they could have replaced something or done an expensive repair and they’ve chosen to do the honest thing instead. I recommend them to everyone I know.

Da
Review №28

Inspection was done promptly and David was very personable.

A
Review №29

Sienna Auto helped me kick off my Saturday with a big smile. I came for a car inspection and was in & out in a half hour. The staff was also helpful in telling me where I could go to get my registration sticker. The information allowed me to have the total process completed and my sticker on the windshield in an hour. So much of my day returned to me :-)

Us
Review №30

Great service. The staff are knowledgeable and friendly. They do a good job at a fair price and they are honest. I took my car in for repair and told them what I thought it was they checked it out and it was a lot less for the repair that was needed.

Er
Review №31

I go and get my inspections done here. I couldnt get a sticker once because of an error message on my truck. They diagnosed it and the repair would have cost 1500. I went home and researched the problem and all I needed to do was remove the battery terminals for a few minutes and put them back on. The error message went away. The problem was since I rarely use my second vehicle I let the battery die. When the battery died it caused the error with the module. I took the truck back the next day was received the inspection sticker. I would not recommend allowing them to service your vehicle if they will not do a through job of diagnosing a problem. They are great on inspections.

Da
Review №32

Sienna Auto staff is always friendlyAnd knowledgeable . I have taken both my cars in for multiple repairs from oil changes, brake pads, inspections, etc . and have been very happy with their service every time .

St
Review №33

Fast, friendly inspection. Good waiting area.

As
Review №34

Unfortunately this is the first 1-star review I’ve ever written. I took my car in 2 months ago for an issue with shuddering when braking. They replaced all brakes, rotors, and one stuck caliper. After sitting in the waiting area for several hours and no update they assured me my car would be ready that afternoon. At closing time I was told it would be the next morning because I needed a new caliper and they had to get the part. This almost made me late to pick up my son via Uber. The next day I had to call 3+ times to check on when my car would be ready and it finally was in the mid afternoon. As I was leaving the shop I noticed a whirring sound with every rotation of the tire. It didn’t seem normal, but I thought it might just be the new brakes having to get worn in. I also didn’t have another 2+ days to go without my vehicle. Fast forward to this week, I had called a couple of times and explained the issue and they said to bring it in and they would drive it and figure out what the problem was. I dropped my vehicle off Monday right as they were opening at 7am and made it clear I needed it back by 2pm as I had a flight to catch. I call at noon to check on it since I hadn’t heard from the shop. David seems clueless as to if it as been looked at but says he will check in the back and call me back within 15 minutes. An hour later I call back and he informs me no one had looked at it yet but they would soon. Over the next three days I call multiple times to be told many variations of “we have no clue what the problem is, it is narrowed down to something with the suspension,” etc... well they finally settled on it needing new ball joints. I confirm again that they are sure this is what’s causing the sound that I had never had before they worked on my car 2 months ago and David says yes, it must have been a coincidence that these wore out at that exact time. I picked up my car today and am just thankful that there doesn’t seem to be any NEW issues caused by this place. Of course the sound is still happening and I will be asking around for recommendations for a mechanic that actually knows something about cars. You can maybe trust these people to do an inspection, but I would not go here for any kind of car repair.

Sc
Review №35

Don’t hesitate to use Sienna Auto! They are honest and fair in their work. I’ve struggled with finding a reputable and honest auto repair shop in the past. But these guys have gone above and beyond to be fair and transparent with me and I think they will do the same for anyone. I can’t give a higher recommendation.

He
Review №36

Great service from the second I walked in the door until I walked out. Fasted service I have ever experienced with great advice upon my departure. This is my new place to go for any needed maintenance. Tell them Herb sent you, and get great service.

St
Review №37

Hands down the BEST repair shop around. Quick, very knowledgeable and best of all, HONEST! I am confident that your experience will exceed your expectations!

sy
Review №38

Great auto shop. Owner is present and attentive. Lightning fast state inspection turn around. Ill be bringing my vehicles here.

Ro
Review №39

Great place to go get your vehicle worked on courteous fast and generally nice people I will continue to take my Jeep hereThank you for being a part of sienna platantion

Am
Review №40

Great, quick experience with a last minute auto inspection. Would definitely recommend.

Br
Review №41

Great service and reasonable prices!

Ki
Review №42

Siena Auto did a very good job on sister car.

Le
Review №43

Terrell is extremely knowledgeable and helpful. Keep up the great work!

Pa
Review №44

Fast and friendly service. Excellent place to get your state inspection done.

Co
Review №45

The staff is extremely friendly and personable. They do nice work for a competitive price.

Al
Review №46

Not only do they do excellent work at Sienna Auto but they truly exemplify the definition of service “ to serve “

Br
Review №47

Nice and friendly service and fast too. I stopped in for my state inspection and was in and out in under 10 minutes. 🤗

Ka
Review №48

This is the only place whose inspection machine was in service. Great customer service!

Jo
Review №49

Very knowledgeable, fair pricing and kind and honest people. Outstanding work!

Da
Review №50

Great and fast service!

ja
Review №51

Clean shop, prompt and fair pricingBeyond that they are actually helpful and friendly. First repair shop Ive ever found with a collection of short stories in their waiting room.

Ci
Review №52

Great customer service, clean and comfortable waiting room, quick and reliable service everytime. Youre treated like a VIP, without VIP prices.

Da
Review №53

Great place, comfy waiting area for a quick oil change and state inspection

Dr
Review №54

Great customer service and honest people

Ji
Review №55

In and out Inspections. Good service.

Br
Review №56

Great service, they fixed a problem the other places couldnt and at a fair price. Ill come here for everything I need in the future.

Ti
Review №57

Great, wonderful service!

St
Review №58

Great people --- fast service --- sincerely want to help you

Ju
Review №59

Failed me on car inspection for 3 year old state rule. Ive been getting my vehicle inspected here for the past 2 years with no issues or concerns. They charged me for the failed inspection and said sorry.

Mi
Review №60

Super nice people, high quality work, honest, and fair pricing.

De
Review №61

Got truck inspected. In and out quickly.

Kw
Review №62

Quick courteous service as usual

An
Review №63

Great place and great prices

Je
Review №64

Had inspection done, very knowledgeable and friendly.

gp
Review №65

Good service and quick.

Ph
Review №66

The service was great.

Ms
Review №67

Great service and fast. Bit expensive though.

Jo
Review №68

Very good service.

No
Review №69

Great service, fair prices!

We
Review №70

Always top notch service!

Lu
Review №71

Friendly, honest, and quick. They are backed by a Nationwide warranty!

Ti
Review №72

Quick, easy, helpful. Will be going back.

Ja
Review №73

Honest and fair treatment and service

Vi
Review №74

Quick Service!

Je
Review №75

Great service and hospitable

Di
Review №76

David and his staff are AMAZING

S.
Review №77

Friendly and informative service

st
Review №78

Very friendly staff and owner!

To
Review №79

People are friendly enough. I just get my I sections here.

gv
Review №80

The service and price for oil change keeps me coming back.

Ja
Review №81

Dont go here for state inspection

Is
Review №82

Efficient & Detailed!!!

Information
22 Photos
82 Comments
4.7 Rating
  • Address:8711 Hwy 6, Missouri City, TX 77459, United States
  • Site:http://siennaauto.com/
  • Phone:+1 281-778-7006
Categories
  • Auto repair shop
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:8AM–4PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
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