5 Stars all the way.. First time here and this will be my new place for my oil change. Pulled up, Xavier greeted us with a big smile walked us through the process and I was in and out within 10 minutes. The best part is they perform a safety inspection of your vehicle. If you like fast, professional, pleasant service come see Xavier. This crew is Top notch
I had spoken to Gene on Thursday of this week had a concern about my wheel alignment on my mini cooper. Gene was very professional and honest in regards to my car. I offered him a tip in which he refused and instead asked me if i could give a review instead!! Wow i was really impressed!! Furthermore they make women feel at ease when coming to the store unlike other mechanic shops!! I rate this store an A+!! Well done!!!
I brought my car here for an oil change. Xavier was very kind and helpful. He answered my questions and provided recommendations to keep my car running smoothly. Great service!
The service at this place has never fallen short! The guys are always pleasant and patient. They take their time to explain all suggested services and what is needed without pressure to purchase. A company that looks out for the best interest of the customer is sure to have me as a long term customer. My tech today (Johnathan) was very professional and courteous. Service was prompt and thorough!
Kevin did an excellent job today with the oil change and he gave a lot of information on how to up keep the vehicle. Great experience today with a streamlined service. I will be back here for my next oil change.
The entire work staff gave very good customer service! Lamont gave us exceptional service and got our oil change done quick! Very attentive and informative and we will be returning for all of our services needed.
Great service! I went today to Express Oil Change and Tire Engineers for a state inspection, windshield wiper replacement and oil change. The staff was very friendly and explained my options, pricing and estimated time for the service. The service was done quicker than anticipated and exceeded my expectations. I will be back!
Very professional. Very transparent. Very fast. All of the suggestions are warranted. I only come here to get my oil changed.
Okay. By far, the best customer service I have received!! Xavier took care of my vehicle like it was his own - he was not pushy whatsoever, however, he did recommend services to have my car running more efficiently. Highly recommend this location to anyone with car needs! 5 ⭐️‘s
No pressure, helpful. I always feel like theyre not pushing for extra services unnecessarily. We were in and out quickly.Thanks Xavier and Kevin
If you want to waste over an hour of your time and have then come back with an estimate of over $1000 to change your tires? This is the place to be. When I got in there were barely any cars in line. They changed me to go behind a car that was getting their oil change. Not such thing as a 10 minute oil change as they advertise. Finally they asked me to move forward. I guess they though they could hide that they will have to move me again if it wasnt because I took my keys with me. They come in to ask for the keys so they can move the car to the other side. My car was supposed to be next, but still have to wait another 20 minutes for tire rotation. After 20 minutes they come inside to tell me that they cant do it as the tire are pass the threshold. I would think that it would take a lot less to figure that out, as when I questioned it, he took to go see and it literally took FIVE seconds. The next thing they hand me is an estimate of over a $1000 to change tires. The best part he doesnt even bother to talk to me, he just hands the paper and is too busy trying to convince me that I need new tires. By now they havent even put air in the tires which was stated from the beginning that the tires needed air. I asked them if they did, of course they lied and told me they did. I watched while I waited then putting air when they have already told me they did! Next time I will go to an actual tire shop. What a waste of time.
Xavier was knowledgeable and gave great recommendations to my car. I have been getting my oil changes etc here at this location for years and I appreciate there honesty and expertise.
I have been coming to express oil change and tire engineers for months now to get my oil change and the process is always quick and easy, Kevin is super helpful and very informative when it comes to any and all services. I highly recommend this place!
Ive been to oil change shops that feel like one long sales pitch, trying to sell you services you dont actually need. I have been going to Express for a while now and have been happy with the professionalism of the staff and they have only recommended needed repairs or services. Oil changes are especially quick.
Man ALL THE GUYS HERE ARE VERY INFORMATIVE AND FAST WHEN IT COMES TO SERVICE. I APPRECIATE JONATHAN AND KEVIN FOR ALL THEIR HELP AS WELL
Their saying is not trustworthy. I made reservation through the phone in advance. However, they didn’t work for my car on time although I arrived there very soon after I hung up the phone. I didn’t see any car on the line, but they allowed someone cut the line before me. Horrible service!!!! I complained nicely and said that I didn’t see any car before me. Why did somebody cut the line? They didn’t apologize to me, but tried to convince me by saying that first come, first serve!! Ridiculous!!! I came first.
Xavier and crew were prompt and professional explaining current needs for oil change and state inspection. Extended service to even discuss and provide information for future recommendations without pressure or hassle. I would come back.
I went because my ac wasnt working. They told me the a/c issue was from lack of freon, then told me my car takes a special expensive type of freon and it would all cost about $400 for the repairs and it would take about 1 1/2 hours to finish . 3 1/2 hours later when my repairs were done and they had all ready added all that special expensive freon to my car, they then informed me that my a/c still wasnt going to work because I also have a broken a/c compressor and I was going to need $1600 to repair it. They informed me they were giving me a discount because they leaked a bunch of the special expensive freon out during the replacement so the total cost for my still broken a/c was $415.00.
This was my first time going to express oil. They was really nice. When you coming to get your oil change you should go to Jennifer. Jennifer is really nice. I would come again.
Xavier has excellent customer service! He explained everything so I could understand and offered me different options. I will be a forever customer.
Good service, price wise a HIGH
My man Xavier and his crew did a fantastic job. Very friendly staff and went above and beyond! Very timely as well, I’ll be back to get my brakes done!
The gentlemen was VERY VERY NICE and VERY professional. I will come this business again and will recommend my friends and family
Xavier was professional, polite, and fast. Made me aware of other services that are needed. Overall excellent experience.
Always efficient and courteous. Kevin was my service rep today... After the oil change I find their prices have gone up considerably. $104 for a 7 qt synthetic. Disappointing Review dropped from 5 to 3.
Excellent service! My oil change was fast and he explained everything I needed very well.
2nd time visiting Express Oil Change. Had the opportunity to work with Xavier during this process. He was very professional and made sure I understood everything when explaining what else I needed done. Thank you for the great experience.
Xavier and Lamont provided prompt and excellent customer service. I have been pleased with my oil change services at this location.
The young men there are very courteous,very professional and knowledgeable.Did a thorough inspection on my car and informed me about other services needed on my car.
Anthony was very helpful and informative about my car, this was the first time Im bring my Jeep Cherokee here, but I have been coming for a while. However, Anthony helps me with the understanding of what its needed for the car
Xavier is great! He’s quick to walk you through whatever service you need and gets it done. 10/10
Very professional. Perform services in a timely manner. Techs and advisors keep you informed and stay occupied.
Great service and great team, everyone’s super friendly
Quick and easy service, straight to the point and had really good customer service. Xavier, Anthony, and Mr Johnson really helped with my first oil change experience
Great service! Have been coming here for years with all my vehicles and they are always thorough which is hard to find these days.
Kevin was very helpful in assisting me with my oil change and giving a service review of my vehicle. I’ll definitely be back!
Kevin provided step by step instructions throughout my oil change. He made me aware of the equipment and amount of allotted time for my oil change.
Had a good experience with Kevin. Very professional, and knowledgeable. Will be back.
Javier did a good job patiently explaining services in my car that needed to be repaired.
Great place! Kevin was professional and helpful! Highly recommended
One of the employee names kevin starts taking care of me. The service was nice, fast, and very convenient.
Lightening fast service! I love using their services!
Great service! Fast and professional. Thank you, Xavier.
Great service and friendly staff. I highly recommend!
Great job identifying our problem right away and lending assistance when we needed it. Lamont is very professional and helpful.
Fast friendly service. Very knowledgeable about vehicle maintenance.
Fast friendly, and convenient car service. Was there for like 15 minutes and they got me taken care of, and not to mention quality service as well.
Xavier gave a great oil change with fantastic and quick service!
Xavier was great help! Very knowledgeable and professional
I highly recommend this place! Ive taken several vehicles here over the past few years - and every time the service ans customer service is top notch! Leo and his team are knowledgeable and great customer service. Have recommended this place to all of my friends!
Kevin very helpful and professional! This guy is an asset to this company!
Fast service... and very knowledgeable !!
Great service, prices and people. Thanks for the service Kevin and team!
Xavier explained everything that needed to be done clearly, with no pressure to do everything same day. Great place, very friendly.
Got my oil changed with Anthony he was great!
I have been here 3 times and they do such a great job in helping me and my jeep. During the start of the COVID shut down, a but after, they were still around to help. I love going to them!
They were quick and professional and Kevin did a great and quick job.
Disappointingly, the guys tried to scam me when I went for an inspection .It didnt take them a minute to find a fault and charge me for something that had nothing to do with the state inspection process. I have seen this at other places but, didnt expect this performance here. I walked out of there realizing it and went to another inspection place and the vehicle passed. Be careful when you go here, they can take you for granted.
Nice place to do your oil change and excellent customer service
Great service! I needed an inspection and to change light bulbs. The guys took great care of me. I highly recommend they stayed late to make sure they were able to complete the installation of my head lights which were really hard to get in which I had unsuccessfully tried doing myself
Made an appointment the day before for 9am, only to arrive and be told I wouldnt be seen for another 2 hours. Just left because that was what I was trying to avoid with the appointment.
Xavier did a excellent job very thorough
Great service in and out 15 min
Xavir did an amazing job, place was fast, efficient, and friendly!
Great service and quick in and out.
They made my brakes worst than before and when I went back they said “You have to get used to it” What a scam.
Kevin got me in and out quickly and perfectly.
I would like to take the time to say the hospitality and the friendly service was off the chain they made me feel like a person not just a woman that they were trying to get over first impression means a lot and their first impression on me was excellent and if I need any more service I will go to them thank you and keep up the good work Verna Phillips
Great got my inspection sticker! Quick test...in & out
Oscar was outstanding. Met all my vehicle concerns. Thanks
Provided great service, very friendly staff!
Been a long time customer and they do so well on my car! Keep me informed about changes and when I need work done on my car. Highly recommend. New assistant manager and Jonathan are wonderful to work with.3 yes ago: Adam and the rest of the team did great with my oil change! Great customer service, very polite, and awesome timing.
My go to shop for oil changes.
Honest and knowledeable staff, great pricing. One stop shop for all your car needs. Tires, rotations, alignments, all oil changes done here, transmission, differential, and they top you off. Want to be in and out....come early.
Great job! Kevin is awesome!
Excellent service and customer experience
Xavier was great and quick!
These guys are quick and easy. I took a star off because I called ahead to make sure they had my oil filter on site, they normally dont, and they said they did. I always call ahead so I dont have to wait longer for the filter to arrive. When I got there, they then said that they didnt have the filter, so I was bummed I had to wait. But they did a good job and Ill be back.
Dont bother making any appointments here, I had an appointment for a simple brake check to determine why my brakes are squealing at only 15k miles. Went inside and talked to a shop attendant who informed me that appointments are tentative and that I had to join the oil change line to have a work order created before they could bring the car into the shop. At the time there were about 10 cars in line for oil changes and they do those on the spot so basically sit and wait about 2 hours or leave, I left and I wont be back.Why bother having an appointment system if you dont honor them and if you dont use the system anyways? A work order should have been created when I made the appointment. Would rate 0 stars if it was possible.
Service was friendly and informative. Will be my go to shop from now on.
These guys are great. Theyve done a couple of things for my cars over the years and have done a wonderful job. Also, they are all nice.
Quick and helpful!
Such good customer service and so friendly and helpful. I would definitely recommend this place.
Xavier did a great job
Very friendly staff, quick service for vehicle inspection. Highly recommended.
I needed and oil change as well as an inspection happened to see the sign as I was just passing by this place offers both!!! Convenience at its best!! Thought I’d give them a shot! The staff is very friendly and helpful!! Adam who was very knowledgeable and funny gave me a price quote and a discount for being a first time customer!! I was able to get my oil changed, inspection done And get all my fluids topped off!!Shannon even schooled me about my brakes, brake pads, and brake fluid! Reasonable rates.EVERYTHING was done in a VERY TIMELY manner!! No long wait!!! I just found my new regular spot!! Give them a try you WILL be pleased that you did!!
I went to this location to have an oil change because of the good reviews. Unfortunately, I was not treated with good service. I do not recommend having any service completed at this location. The technician named Mike was not clear on the pricing for the oil change and I was charged more than what I agreed upon. The technician was also rude and was not professional when I simply told him that he did not explain the pricing. He also did not reset the oil change indicator light on my vehicle as stated on the paperwork so now I have to drive around with my warning light on even though I did have an oil change.Now I see why I should just stick with the dealer for my service because places like this give port service and take advantage of women that don’t know much about vehicles.Never again will I do business with this company.
They put my wheels on AND did a bunch of little things I wanted to get done. James in the service center really took the extra time needed to get the job done right. Everyone was so kind and went above and beyond to make sure I was taken care of ❤️❤️❤️❤️❤️
I stopped here because someone told me that my brake light was out, and I live around the corner. Mike helped me get fixed up, and back to safe driving. The guys here will give you good service with a smile! They just earned a new customer.
I recommend this place, professional treatment, knowledgeable about products and also they don’t push you to buy extra stuff like other places do...Place looks clean and organized.Quick service for oil change...Price is average and they will offer a discount if they have it.Leo Alvarez is awesome... I will come back here.
First time customer and had a fantastic experience from the beginning.Came for flat tire Justin helped me prioritize my service and I was in and out. Huge thanks to a business that offers honest and trustworthy service. Thank you Very Much Justin!
Xavier was great!
First time customer and had a fantastic experience from the start. Came for an oil change and it turned out I needed some routine maintenance. LEO helped me prioritize my service and I was in and out. Huge thanks to a business that offers honest and trustworthy service. Thanks Leo!
I’ve recommended multiple people to use this shop because I have had great experience with the folks for the last two years. Today was a different experience - I went back to show a leak from under the car which is different from before and incidentally I had a radiator leak last week that the shop replaced for me - spent $1200 to get that repair done. When I went back to have the shop look at the leak the discussion went downhill quickly with Gene the manager .. he looked the the leak and barked at me that it was water from A/C and was condescending when I enquired about the cause of the leak again - I had never ever seen a leak under my Lexus .. Gene was short and rude through out my enquiries and later dismissed me becos by saying he had other cars to attend.Leo and other mechanics were very nice to provide me with more a logical explanation about the reasons for the leak.I will not recommend or go back to store anymore unfortunately because of one persons arrogance and lack of customer focus.
Prices are high and the manager has a bad attitude!
Vernon was very courteous and let me know of a few things that needed to be done based on the mileage. I was able to get in quick. He checked all my lights to make sure they were working. I highly recommend this place.
I like this place, because the service is quickly, and the stuff is really nice. I highly recommend it.
It was on a Saturday and I thought that I left my house with plenty of time. I ended up getting there at 4:58 and they were still willing to take care of me. I was expecting to be rushed out of there but was still given the quality service that I normally get. Leo was working with me and still checked on my brakes, tires, fluid levels and lights even though it was pass there closing time. If you are looking for a place that displays consistent quality service, this is the place.