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My Eyelab
6215 Hwy 6 #300, Missouri City, TX 77459, United States
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My Eyelab
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B
Review №1

Bree was amazing! She took her time to provide great care for my husband and I. It was refreshing to find someone like Bree who cares and is passionate about her job! David was also great. He was very patient when he helped with picking out my glasses. Great care at this location!

De
Review №2

Bree, was fabulous! She helped me with my insurance verification, she did my initial exam, took time to explain everything to me. She is very knowledgeable and efficient. She also was very helpful in picking frame for me. She is very patient this is very rare . I highly recommend this eye lab.

Ka
Review №3

The customer service here is on point; specifically, Amber, Isabel and Jennifer were amazing! Isabel paid very close attention to detail to ensure my eye exam was performed correctly and efficiently. Jennifer and Amber were very helpful when selecting frames for a first time eyeglass wearer with sensitivity to weight and lack of fashion sense. Amber, the manager, provided extensive insight to the lens and warranty options, all the while they all made me feel comfortable and not rushed. I am very satisfied with my experience at this location and would highly recommend it to anyone.

Je
Review №4

I’m so glad that we came to this location for an eye exam because my mom and I experienced the highest quality care from Bree at My Eyelab. She was super patient with our indecisiveness and whenever we had any questions or concerns regarding the wide variety of frames and lenses, we did not hesitate to ask for her input. You can definitely tell and feel that Bree values her customers. Hands down, this is by far the best customer interaction I’ve ever had in a long time. You really helped me pick out cute glasses and you have the best attitude and personality! Thank you so so so much, Bree! If you ever come to this location, look for Bree. You won’t be disappointed!

Br
Review №5

Bree, MJ, and Erika are the best! Great deal on glasses and contacts that help me cut down cost. My parents love their multifocal contacts and I love my photochromatic glasses. I will definitely be back for their great customer service and great deals. Thanks, My EyeLab!

Li
Review №6

First time I went this place. Very clean and neat place. Very good customer service. Ms. Bree is so nice and she explained everything detailed. She spend so much time with me, my husband and my son’s prescription. She is very polite and knowledgeable. I will go to My eyelab again next year. I will recommend this place to my friends also. Thanks Bree for your great service.!!!

Ku
Review №7

Went to 5 other eyeglass stores and couldn’t compare them to this. Everything was clean and has a much larger selection to suit your style. I took my mother along and we were very fortunate to have Bree help us out. She explained the whole process very clearly to my mother and helped get both of us the lenses we needed for a great price. Waiting to get the glasses in so I can see what great work they’ve done

Er
Review №8

This location always gives such great service. Today was the second time Ive been here with my mom for her glasses. David was really helpful and he gave great customer service. He made sure my mom got great service and all the requirements needed for her order. I recommend this location to everyone!

Al
Review №9

I had a great experience. Everyone was super helpful and nice but especially Bree. It was my first time getting contacts and she was extremely patient in helping me put them in and taking them out. They have a large variety of frames to choose from as well, and the store is maintained very well. Will definitely be using moving forward for eye exams.

DA
Review №10

Bree was so nice and very intelligent and polite and was on point with her job. Before I touch anything she was sanitize it down and cleaned it. Bree explained everything to me very clearly. Why I was there I listened to the other workers and they were doing a very good job as well with their guests.I would recommend My Eyelab to my friends and family. Good job Bree with the service that I received today. A very happy customer I am. 🙂

No
Review №11

Amazing customer service. Felt so so welcomed from the start. Jennifer helped me pick out the perfect frames and Isabel made the examination process much more comfortable. Definitely recommend!

Je
Review №12

Mauricio was really helpful and patient with me as I tried on all the glasses in there. They have a great selection and reasonable pricing as well. Truly recommend!

Da
Review №13

Bree is absolutely amazing. Very knowledgeable of everything they have to offer. She also has an amazing attitude, appears to love what she does and takes much pride in her work. Always smiling

Ta
Review №14

Jennifer was super sweet, and super helpful and just all around delightful. I would recommend both her and Stormy when you visit. I had a great experience!!

Jo
Review №15

Miss Bree was exceptional during my visit at Eyelab. She remained professional and courteous. My enjoyed my visit overall and hope to see the same level of patient centered care in the future. Job well done.

An
Review №16

The process of getting an exam and picking out a pair of glasses was very simple and quick! Bobby was really nice and helpful answering all of the questions I had.

la
Review №17

DAVID & BREE WERE SO AWESOME AND HELPFUL!

TH
Review №18

Best service I’ve had in a long time. As soon as you walk in you’re greeted and they help with anything you need. You have to personally ask for MJ she took very good care of us answered all of our questions and helped us get in and out. Thank you MJ for your service and make in us feel welcomed we will surely be changing to my eyelab for all of our family needs.

Ra
Review №19

Bree was so helpful and friendly and knowledgeable!!! Thanks again!!

La
Review №20

Bree provided awesome customer service. Very polite, knowledgeable and helpful. Great experience!

Fa
Review №21

I was helped by Bree, she was professional and friendly, answered all my questions, made everything clear, and helped me get the most out of my insurance plan. All the staff were very helpful and considerate. Great experience.

Ca
Review №22

I’ve been in Texas since 2018 and this is the only optometrist I go to. Everyone is super friendly and things move like clockwork so you’re in and out. Special thanks to MJ for being super helpful with everything as well.

Ce
Review №23

Quick and painless! In and out with a great deal and David was very helpful. I’ll definitely be back!

Jo
Review №24

Bree was extremely helpful and I was greeted with such a wonderful smile. Bree was so awesome !!! I would definitely come again. Look for Bree when you need glasses

Vi
Review №25

Me and my family had appointments scheduled for Sunday August 8, 2021. Today, Aug. 6 at 5:30 p.m., less than 48 hours before the appointments, I get a phone call from a woman named Brianna, who claims to be the store manager, stating that our appointments have to be canceled because she cannot get anyone to work on Sunday. They offer Sunday appointments and list 3 doctors on staff yet these doctors are too lazy to work. Pathetic! They should not offer Sunday appointments if they are not going to honor them. Instead, Brianna states we can keep our appointments if we travel out of our way so that a different location can see us. Really? Brianna wants me to drive 27 miles one-way in the wrong direction because she cannot staff her store? Was there some type of discount offered for this inconvenience? Nope. She could not care less about how it affected my family. If this store cannot honor appointments, why would I bother doing business with this company in the first place? I asked for a district manager to call me, and as expected, no one called. Worst optometry experience ever. Save your time and go to an eye clinic where the manager knows how to staff their hours of operation and actually cares about you and your time, because this location surely does not.

Ta
Review №26

Bobby was very helpful through our whole visit and made the process very smooth and easy. Highly recommend My Eyelab.

Ro
Review №27

I want to thank Ms. Briana for her professionalism with me . She was very patience with me in finding glasses that work for me. Very pleasant atmosphere. I recommend you to check Missouri City Eyelab out at your earliest convenience.

Ja
Review №28

I want to start off by saying I have been to a few optometry offices, and this has been by far the best experience so far! The associates Flor and Kaitlyn were kind and helpful. They helped me choose frames with honest opinions. I will definitely be coming back here for all my eyewear needs.

De
Review №29

MJ, The Store Manager was very helpful and attentive. I appreciate her genuineness. Customer Service is EVERYTHING and this store has plenty of it. I would encourage you to visit My Eye Lab in Missouri City! Thanks Brenda and MJ!!

Ly
Review №30

Bree did an awesome job!!! It was such great service and I had a very smooth eye exam.

Ta
Review №31

Bree & Jennifer were so sweet, cool & personable from the moment I came in 😍I love this place. It’s so easy to deal with. Pricing is great as well.Thanks for everything!

Na
Review №32

This was my first solo eye appointment as an adult! I worked with MJ and she was helpful & kind. She did a great job explaining everything to me! I will definitely be recommending this place to family and friends!!

Ja
Review №33

I couldnt make up my mind on what frames I wanted, but Kaitlyn was very patient with me and explained all my options and discounts available. Excellent service! Would definitely recommend.

Al
Review №34

I had a wonderful experience here at Eyelab. The customer service given by Bree was exceptional. The other staff members seem to have good customer service as well; therefore, this company and Bree gets five stars from me. Per SJM and AWM

Ca
Review №35

I experienced a very professional guidance and excellent service from MJWill comeBack

Do
Review №36

Replaced broken glasses frame and contact lens exam.Will Henriquez was a delight. Very professional and helpful with both things. Done promptly will definitely be backThank you Will!

Mi
Review №37

Everyone was very polite, and I was able to get an appointment the same day calling in. The whole process from the eye exam to picking glasses and contacts went very smoothly. Also, frames and lenses are very affordable.

Ma
Review №38

I had a great experience here. Bree gives great customer service. Shes knowledgeable about everything and gives you good sound advice. Bree goes the extra mile to ensure you get the best deal your plan offers.Thanks Bree

Ch
Review №39

We had a very great experience at this location. Our friendly associate, Ms. Qulia, made it a very comfortable process throughout the exam itself. She has a very inviting and positive professional relationship with her patients. We felt well taken care of during and after the eye exam, she also helped explained how to customize the frames and lenses we ordered so that there was no miscommunication. I highly recommend booking your appointment with Qulia! You will not be disappointed!!

To
Review №40

I know it’s a new and developing place, but the place is way to cramped. Also some the products are just above my budget range. I can see this place having potential but, currently I have different eye place that is just way better. Hopefully you guys still continue growing.

Ca
Review №41

You cant beat their prices or service . Thank you Briana for helping me choose the best fit for me!

Th
Review №42

Friendly and professional service. Please go visit for your vision needs. Barbra, M.J (Manager) were nice and helpful..

la
Review №43

This place is very awesome Susie was great it was very attentive to me my daughter and my big mouth I will be coming back here again

Ra
Review №44

The experience today was amazing. Dylan was very helpful today with everything. Definitely would recommend this place!!

He
Review №45

MJ, the sales manager, gave me and my son the most wonderful experience! I’m happy that she helped us get our new prescription lenses with absolutely no problems and explained everything clearly, coherently, & without any hesitation to explain our diagnoses further. She has made My Eyelab our definite go to place for any future needs in eyeglasses. 10/10 will attend again 👌😊

Ke
Review №46

Florida was really helpful and knowledgeable about what I needed. She was extremely quick and flexible as she helped me pick out a pair of contact lenses that fit perfectly.

Sh
Review №47

I loved Ericas customer service. Plus all of the associates provided attentive, knowledgeable, and helpful service as well.

Ca
Review №48

Bree and the rest of the staff were amazing. They were super friendly and very helpful when it came to picking frames etc.

Pa
Review №49

Customer service is great but they can’t seem to get my glasses correctly done. I’m able to see through my old glasses than the new ones I just got.I’m not very happy that it’s taking this long that I am thinking of calling and getting my money back on these because I can’t keep waiting for them to try and get it right.

Ja
Review №50

Staff was friendly and helped my daughter get frames she liked.

Ma
Review №51

Bree was very helpful and so full of joy helping me and my grandmother with her purchase of glasses. She took very good care of us and is very optimistic.

An
Review №52

Eye lab is great. I used, brought husband and grandson.

Cl
Review №53

Jennifer an issabel are amazing very helpful 😀thanks so much

Am
Review №54

Miss bree and Susie did a perfect job fixing my glasses! Really happy with the service :)

Yo
Review №55

Bree & Erykah we’re so helpful through this process! Truly appreciate all of their help & guidance

Ja
Review №56

Daniel and Bree was awesome, they were very professional and informative

Fe
Review №57

The staff was very professional and courteous during my appointment. Brenda remained attentive towards me while handling the problems associated with their computer system, phone calls, customers and while training a new employee’s first day on the job ( who was also quite helpful…sorry forgot her name). The store manager, M.J., who is only 22 y.o., but soo professional and knowledgeable about the optional add-ons and the financial aspects, was also helpful and pleasant to talk to. I would recommend others to go to this Eyelab location for your optometry needs!

Ke
Review №58

Welcoming and calm atmosphere, Bree helped us choose the perfect pair of glasses for my boyfriend. Would love to stop by again!

An
Review №59

Bree was so awesome and helped me find my glasses and I walked right in.

Ka
Review №60

Mj was great! Always a good at my eye lab.

Kr
Review №61

The Missouri City location has Awesome customer service!! Love the energy!

De
Review №62

Thank you Bree for helping me choose my glasses and being patient while I checked out the whole store. Everyone was very helpful and nice while I tried out glasses even giving suggestions on what I might like.

An
Review №63

Bree and Susie were great with me and my glasses,and be patient with me,thanks a lot .Missouri City Tx

Ke
Review №64

Best customer service ever from EyeLab representative Flor. Displayed excellent work ethic, and strong compassion for the customers shopping experience. Was able to help me understand what I was purchasing and made me feel like there no better place to buy my glasses than Where I was.

KU
Review №65

Ms.Bree, Ms. Ehkah, and Ms. susie is Amazing and Nice and patient and very Helpful.

Ch
Review №66

Great service. Very knowledgeable and helpful!

Jo
Review №67

Will was awesome!! Not sure why it costs $191 for a 6 month supply of Acuvue Oasys but overall it was a good experience.

Ha
Review №68

Bree was very helpful and kind! I loved having her help me pick out my new pair of glasses.

Fa
Review №69

Awesome service.Ms.Bree helped us in selecting glasses in no time. Very professional. Will definitely refer.

Br
Review №70

Great experience thanks to bri.. briana

Gl
Review №71

Very please with the service I received at eye lab by Qulia, she greeted me at the door and asked what I was looking for and I told her .She showed me frames and I made a decision. She was very professional and took care of me in a timely manner.Will refer eyelaf to friends.ReR

Da
Review №72

Bree was nice helpful, and informative! Thank you for your great service!

JE
Review №73

Really liked this place the customer service was Really Great nice professional friendly people would recommend it to anyone. MJ and Qulia did an excellent job.

En
Review №74

I thought It was a good experience, MJ was chill

Ma
Review №75

MJ was very pleasant and professional. She patiently worked with me to find the appropriate glasses . I was pleased with her service. Thank you MJ.😊

Ga
Review №76

Bri was extremely helpful and made the process super smooth.

La
Review №77

This place is awesome! very friendly the two girls were so nice.

Do
Review №78

Well job done by MJ, well explained, professional and well done. Will be back.in all of times as year in services needed it’s never been that but this time it was very well much appreciated it.

Dy
Review №79

MJ is awesome!! Highly recommend!

Da
Review №80

My Eyelab provided fast and provided friendly service. I went there on a Saturday without an appointment and was seen right away. They were very COVID-19 conscious and disinfected everything you will touch. There was a nice selection of frames to choice from. They were not in-network for my insurance company, but they matched my in-network benefits.

Ch
Review №81

Flor was very pleasant and a great help in selecting frames for the first time!

Ab
Review №82

Nice place to get glasses and check ups

Sa
Review №83

Very nice and friendly staff!

as
Review №84

Went in Sunday afternoon was greeted and assisted promptly. Everyone was very nice and helpful. Purchased 2 pair of glasses and promotions helped cut down on cost. Would definitely recommend.

Le
Review №85

I had an amazing experience All the employees was very nice very welcoming. Made me feel welcomed.Qulia is the lady that did my exam she was very social and friendly service thank you.Destiny is a great worker and helpedMe pick two nice pair of glasses . I really enjoyed this process thank you so much thank

Je
Review №86

Alex was a great help assisting my mom with selecting new frames. Bobbi was amazing as well! She pushed me out of my comfort zone and I ended up with two pairs of frames that I love! Excellent customer service!!

Sh
Review №87

Bree was very professional and answered all my questions. Excellent customer service!

Za
Review №88

They were so kind ! And got me in and out in a hurry

Ta
Review №89

ALERT🚫 WILL NEVER RETURN 🚫This place is horrible. (Scam) theyll tell you they accept most insurances only to get you in the office just to find out they dont accept insurance, I should have read the reviews before going. The rude disrespectful manager just got so upset with me because I wanted to use my insurance versus paying out of pocket which wouldnt make sense at all being that I have vision insurance. He even suggested that I wanted glasses for free. Sir how could I want anything for free when i have EYE MED insurance? This place is definitely for those that dont have insurance.*unprofessional*dirty*smells like Marijuana*rude*very poor customer service

Le
Review №90

While I am prone to give a negative review, after meeting with the manager of this store, I want to give a positive rating. The store had/has a new staff and some things fell through the cracks, however the manager explained that to me and I can see how he truly wants this store to stand out in a positive way.

Te
Review №91

We had Alexander. He was very helpful throughout the entire process and cooperative. It is an extremely good customer service. We enjoyed the entire place and had a good atmosphere. We would surely choose My eye lab for our next time in Highway 6.

El
Review №92

Bree is wonderful. Very knowledgeable and helpful.

My
Review №93

Poor service. Staff was nice but they had to send my glasses back to lab because initial measurements were incorrect. They also appeared to have been worn before.My glasses are still not right as they do not darken in sun as they should and they keep falling off my face.I refuse to take them back because it takes too long to return from lab.These glasses were not the advertised 2 for specials, I paid nearly $300.00, Not worth the money!

Al
Review №94

May have been the easiest eye exam Ive ever had. Very cool frames that my 8 year old agreed to and she was able to get 2 pairs for the price of one at other shops. Very friendly and knowledgeable staff. Never felt pressure to purchase more expensive frames or options. Frames for myself and kids were available in a couple of days instead of weeks. Highly recommended!

fl
Review №95

Great service. Online OD. Great price and very friendly staff. I highly recommend this place.

Mi
Review №96

Zero star if possible! They told me on phone they accept ALL insurance and gave me an appointment the next day. So i happily take the appointment thinking im covered but nope. They took us right away, did exam and we selected our glasses and ready to pay. PAY ATTENTION NOW... she had a sheet that gives prices and tells us even after insurance the frames and exams were going to be over 300 dollars. EVEN WITH INSURANCE! I payed for exam and left which was 90 dollars and got our glasses for free at todays vision in sienna plantation. They would of done exams free but had to wait 2 weeks out. My eye lab will be quick to bring u in only to take ur money and having you scratch your head paying fees you shouldnt pay if you have vision insurance. Stay away if you have vision insurance but if you do it will be the best availability to you...

Un
Review №97

I love this place from the moment you walk in to the time you leave great customer service nice clean and friendly

la
Review №98

Awesome experience! I heard good things about Eyelab from my dad so I wanted to check this place out. Sam was the lady that greeted me and she was super helpful in getting me situated and very friendly. After Sam did some general tests I went into the room to get my prescription tests. It was cool and different because the eye doctor was on a screen and did all my tests as if she was in the room. She was very nice and it was so quick! I then went to choose my frames(2 for $59 deal). I picked some good ones with the managers help, who was more than willing to help me find the right fit for my face. Overall the whole process took about 30 min! It was a great experience and I would def recommend this place to anyone wanting to try a new vision place!

Ke
Review №99

Shanelle and Destiny delivered great service! They were so helpful and kind! Definitely the best place to get glasses!

Di
Review №100

Flor and Qulia were great.

Information
18 Photos
100 Comments
4.6 Rating
  • Address:6215 Hwy 6 #300, Missouri City, TX 77459, United States
  • Site:https://myeyelab.com/locations/missouri-city/?utm_source=google&utm_medium=organic&utm_campaign=Missouri-City-Local-MEL
  • Phone:+1 832-365-4986
Categories
  • Contact lenses supplier
  • Eye care center
  • Optician
  • Optometrist
  • Sunglasses store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:12–5PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Health & safety
  • Mask required:Yes
  • Temperature check required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Restroom:Yes
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