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Key Chrysler Dodge Jeep Ram
3700 16th St, Moline, IL 61265, United States
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Key Chrysler Dodge Jeep Ram
Comments
Da
Review №1

Great sales team and service department. Love our Wrangler! Thanks Key

Da
Review №2

Dealership with compassion.Traveling from NJ to Oregon we broke down 25 miles outside Moline Ilinoisl. We had the truck towed to Key Chrysler Dodge after hours. I called early the next morning only to find out they were booked solid the next 3 days but they would see what they could do. Before we had a chance to go there in person to plead our case, Randy the executive director of the dealership called to tell us that our truck and getting us back on the road would be their #1 priority. All updates from that point on came personally from Randy. Even down a few mechanics he put 2 on the truck and had it done that night. He even loaned us a floor jack to help get the cargo trailer hitched back onto the truck. We will probably never have a chance to take another vehicle there but if youre ever in the Davenport/Moline area please give Key Chrysler Dodge your business. Youll be treated with compassion and respect.

P
Review №3

Good, Mike was very patient. Was my second van I bought from Key. Id buy another in time.😳

He
Review №4

Love my New Jeep. Wonderful experience.

Ur
Review №5

I bought my Dodge Ram from. Salesman. O’Brien. I recommend this place.

Ri
Review №6

Wayne and Randy are the best in town!

Mi
Review №7

Great job!

Ge
Review №8

Nothing but the best service and good quality parts

Da
Review №9

Thanks to Mike Thompson for the excellent service! He helped me right along with everything very helpful service! Highly recommend!

Je
Review №10

Best car buying experience yet to date! Wayne Weems went above and beyond to make sure all my want and needs were checked off my list. Super friendly and fun salesman that made this a great purchasing experience. I love my new Jeep Grand Cherokee!!!! I’ll be back to see Wayne the next time I need a new vehicle!

Ma
Review №11

Wayne was super helpful and very attentive. He helped us trade in our 2015 Jeep for a 2018. Beautiful vehicle, great salesman- not too pushy and was willing to work with us and help us find exactly what we needed and for what it was worth! Thanks Key Auto! Second car Ive purchased here!

Ma
Review №12

Very easy to get an appt. All of the staff there are friendly, professional and knowledgeable. The facility is very nice also

Li
Review №13

They were willing to squeeze us in to get us an emergency battery replacement even though they were busy. They saved the day!

Je
Review №14

I bought a 2015 dodge ram 4x4 from Wayne Weems. Went over all the features on the car. Was really nice and helpful when helping me pick the one right after looking at a few.

Va
Review №15

As usual Wayne Weems has gone above and beyond making our sales experience fantastic. I cant wait to get behind the wheel of my new Acadia. Thank you Wayne!!!

Ja
Review №16

I did not purchase a car here but did work with Kevin S on some offers. I had a great experience working with him and would highly reccomend him to anyone looking for a pleasant experience.

Ke
Review №17

Just bought my dream car from Wayne Weems! Was referred to him and couldn’t have been happier with the selling process!!! Highly recommended. I will be going back to buy vehicles in the future :)

Br
Review №18

What a joke! I took my 2011 T&C mini van in for a recall, an oil change, and a few diagnostic tests for a/c and back up camera, blind spot assist issues. My appointment was at 9am. I got there at about 8:30, it took 10 minutes for someone to even come to the desk to write me up after being paged 2 times by someone I assume to be a salesman. I found him in the show room. Then after that 10 minutes it took the guy about 15 minutes to type it all up by pecking out each letter and it took him 3 times to get the VIN right after writing it down at the car and then having to go back to the car to re check. He then told me it would be $114 for the diagnostics. Ok, that is expensive but understandable. So, the nice shuttle driver brought me and my 2 year old home. A few hours later, the service writer (Different guy from who typed me in) called to tell me the run down on the other costs. Total was going to be about $3k for everything. So I tell him the oil change and the recall work is the only thing I want done today, he said, great it is already done and the shuttle driver would call to pick me up. SO I get back there and the cashier says, $283. I said how can it be that expensive with the diagnostics charge and an oil change. She calls the service manager up and he says the $114 is PER HOUR. I said that the first person said it would be $114 and did not mention per hour. So he says, Well what do you want me to do about it? I said I only want to pay one $114 fee as I was told this morning. So he walks away in a scuff and says, Well I guess I just wont pay my guy today! So a few minutes later he comes back and the second $114 charge is removed but he was not happy about it and I said he needed to discuss it with the guy that wrote me up this morning. I think they added that after I said I didnt want the other work done. I will not take my car back there.

Ry
Review №19

Had a great experience... I bought a 2016 Ram 1500 from Wayne Weems. Was referred to him from a friend and since them have sent 3 others who have also bought cars. Thanks Wayne

Lo
Review №20

Took my vehicle into get serviced they told me it would take proximally 3 hours that it done within an hour great service very friendly

Be
Review №21

I have bought several vehicles here. Randy and Marsh always take care of me

Ja
Review №22

Very good service...will definitely recommend this place:)

Be
Review №23

Super helpful. Quick and easy. Great deal on a a Dodge journey

Da
Review №24

I do not recommend this dealer at all because they almost ruined my jeep and trailer Will not have any more work done at this place

Te
Review №25

Great professional service. Life is good...

Ca
Review №26

Great place,

ca
Review №27

I recently purchased my 5 car from Wayne and I am very happy with the GMC terrain and the customer service that I received.

Ed
Review №28

Picked up a 2019 gc altitude today from Randy Webster easily negotiated the lowest price and rebates over the phone, went in this morning signed and drove off. this was the smoothest new car buying transaction ive ever expiernced. no gimmicks, no haggling, no headaches, no games. $7000 dollars off msrp right of the bat. thank you Randy!!!

Jo
Review №29

I had great experience at Key auto Mall. The salesman Wayne Weems made it a experience that I have been tell people about. I have sent four other people there since I bought my jeep and they all bought a vehicle from Wayne.

Sa
Review №30

Poor warranty work, have had two issues related to their work and now have to drive form an hour away to see if they can fix it right this time.

Ja
Review №31

Wouldnt buy a car from them if they were the last dealer on earth! Went there to buy a new car. They didnt budge off the window sticker price...ok. But then offer BELOW rough condition wholesale value for my very clean trade in. Then proceed to insult my intelligence by telling me they dont go by blue book, but use another site. To which I pulled up the value off the site he quoted me and then he tells me well we dont use that. We go off of auction reports. I happen to already know what their sister store was willing to give another dealer for my car so I know his trade in value for my car was bull. Walked away and bought my car somewhere else. One week later I get a letter in the mail from a lending agency - they did a hard run on my credit when we had not even discussed WHICH car I would buy nor agreed upon the value of my trade in. A bunch of crooks!!

Bo
Review №32

Key auto great people to work with

El
Review №33

Only looking for money to line their pocket! The hell with the customer.

Ja
Review №34

Baught a ram.. of course transmission problems. .. service center not as efficient as other dealerships

CL
Review №35

How do I give zero stars?

Ma
Review №36

Terrible service department

Information
5 Photos
36 Comments
4.1 Rating
  • Address:3700 16th St, Moline, IL 61265, United States
  • Site:http://keychryslerdodgejeepram.com/
  • Phone:+1 309-764-5681
Categories
  • Dodge dealer
  • Car dealer
  • Used car dealer
Working hours
  • Monday:Closed
  • Tuesday:8:30AM–8PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–8PM
  • Saturday:8:30AM–6PM
  • Sunday:8:30AM–5PM
Offerings
  • Oil change:Yes
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